FORD EDGE 2021 Owners Manual

PHONE PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
CONNECTING YOUR PHONE
Connecting your phone stores contact and
call data on your vehicle. This data is used
to provide intelligent suggestions. You can
switch this off in the touchscreen settings
menu. See Mobile Device Data (page
25).
Note: Unpairing your phone will remove the
contact and call data from your vehicle and
stop intelligent call suggestions.
Go to the settings menu on your device and
switch Bluetooth on. Select the phone option in the
feature drawer.
1. Select
Add Phone.
2. Follow the instructions on the screen to pair your device.
PHONE MENU
This menu becomes available after pairing
a phone. Recent Call List
Display and select an entry from a list of
previous calls.
Contacts
Display a smart search form to look up your
contacts. Use the List button to
alphabetically sort your contacts.
Favorites
Display the list of favorite contacts that
are set up on your phone.
Messaging
Displays the list of text messages to read,
listen to, or respond to.
Email
Displays the list of emails to read, listen to,
or respond to.
Phone List
Display the list of paired or connected
devices that you can select.
Note:
Up to 12 devices can be stored.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad
Directly dial a number.
Voice Control
Say a command to use the Google or Siri
voice assistant available on your
connected phone to access supported
features.
Note: Some features under the phone menu
may not be available if the feature is not
supported through the phone.
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MAKING AND RECEIVING A
PHONE CALL
Making Calls
To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number from your favorites,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Favorites
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select:
Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Ignore the call by doing nothing. The
system logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
You can select any of the following during
an active phone call:
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Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad Item
Mute You can switch the
microphone off so
the caller does not
hear you.
Transfer the call to
the cell phone or
back to the touch-
screen.
Privacy
SENDING AND RECEIVING A TEXT MESSAGE Description
Menu Item
Hear the text message.
Hear It
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
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SWITCHING TEXT MESSAGE
NOTIFICATION ON AND OFF
iOS
1. Go to the settings menu on your cell
phone.
2. Select Bluetooth.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on or
off.
Android
1. Go to the settings menu on your cell phone.
2. Select Bluetooth.
3. Select the profiles option.
4. Select the phone profile.
5. Switch text message notification on or
off.
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CONNECTING A BLUETOOTH®
DEVICE
Press the button on the status
bar to open the vehicle drawer.
1. Make sure Bluetooth is enabled on your
device.
2. Press Connectivity.
3. Press
Bluetooth.
4. Switch Bluetooth on.
5. Press
Add a Bluetooth Device.
Note: A prompt alerts you to search for your
vehicle on your device.
6. Select your vehicle on your device.
Note: A number appears on your device and
on the touchscreen.
7. Confirm that the PIN (personal identification number) on your device
matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your device.
PLAYING MEDIA USING
BLUETOOTH® WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. Connect your device. Press the audio button on the
feature bar.
Press
Sources.
Press the Bluetooth option.
Press to play a track. Press again
to pause the track.
Press to skip to the next track.
Press and hold to fast forward
through the track.
Press once to return to the
beginning of a track. Repeatedly
press to return to previous
tracks.
Press and hold to fast rewind through the
track.
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APP PRECAUTIONS
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
APP REQUIREMENTS
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.
ACCESSING APPS Press the button to open the
application drawer. ENABLING APPS ON AN IOS
DEVICE Select the apps option in the
feature drawer.
1. If your device is connected via USB, switch Apple CarPlay off.
2. Connect your device to a USB port or pair and connect using Bluetooth.
3. If prompted to enable CarPlay, select Disable.
4. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
5. Select the app that you want to use on
the touchscreen.
Note: Connect your device to a USB port if
you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open.
ENABLING APPS ON AN
ANDROID DEVICE Select the apps option in the
feature drawer.
1. If your device is connected via USB, switch Android Auto off.
2. Pair your device.
3. Start the apps on your device that you want to use through SYNC.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select Find Mobile Apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
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5.
Select the app that you want to use on
the touchscreen.
Note: Mobile Apps on your device use the
USB port to establish a connection with
SYNC. Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.
SWITCHING APPLE CARPLAY
ON AND OFF
Switching Apple Car Play On
1. Connect your device wirelessly, or to a USB port.
2. Follow the instructions on the touchscreen.
Note: Certain features of the system are
not available when you are using Apple
CarPlay.
Switching Apple Car Play Off Select the settings option on the
feature bar.
1. Select the device settings option.
2. Switch Apple CarPlay off.
SWITCHING ANDROID AUTO
ON AND OFF
Switching Android Auto On
(If
Equipped)
1. Connect your device wirelessly, or to a USB port.
2. Follow the instructions on the touchscreen.
Note: You might need to enable Android
Auto from the settings menu.
Note: Certain features of the system are
not available when you are using Android
Auto. Switching Android Auto Off Select the settings option on the
feature bar.
1. Select the device settings option.
2. Switch
Android Auto off.
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ACCESSING NAVIGATION
1. Access the application drawer on the
touchscreen.
2. Press the navigation button.
Note: As the driver, be aware of all local
traffic regulations and road attributes, and
operate your vehicle in a safe and legal
manner.
NAVIGATION MAP UPDATES
To update your Map data over Wi-Fi, your
vehicle must be connected to a Wi-Fi
access point. For USB updates and other
details, contact dealers at
1-866-462-8837 in the United States and
Canada, or 01-800-557-5539 in Mexico.
Note: If you find map data errors, you may
report them by going to
www.here.com/mapcreator.
ADJUSTING THE MAP
Zooming the Map In and Out
You can use pinch gestures to zoom in and
out. Place two fingers on the screen and
move them apart to zoom in. Place two
fingers on the screen and bring them
together to zoom out.
Changing the Format of the Map Press the map format button on
the left side of the map screen
to toggle between the available
formats. LIVE TRAFFIC
What Is Live Traffic
You can observe real-time road congestion
when live traffic is on.
Switching Live Traffic On and Off
1. Press the tools button on the map
screen.
2. Press Navigation Settings.
3. Press the Traffic button.
4. Switch Traffic on or off.
SETTING A DESTINATION
Setting a Destination Using the
Text Entry Screen
1. Press the search bar at the top of the screen.
2. Enter your destination using the keyboard.
3. Select a destination from the list.
4. Press Start to begin navigation.
Setting a Destination Using the
Map Screen
Press and hold on the map to place a pin
at that location. Information about the
location of the pin appears on the screen.
Press the Go! button to begin navigation
to the pin.
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Setting a Destination Using a
Predictive Destination
Switching Predictive Destinations
On and Off
You can switch Destination Suggestions
on and off under the User Data section in
the navigation settings menu.
Setting a Destination
Access the feature bar using the
touchscreen and select the predicted
destination at the top of the screen. You
can access additional predictive
destinations by pressing the search bar on
the map screen and then pressing the
myTrends button.
Setting a Destination Using a
Recent Destination
1. Press the search bar on the map
screen.
2. Press Recents.
3. Select a destination from the list.
Setting a Destination Using
a Saved Destination
1. Press the search bar.
2. Select a saved destination.
Note: Press the star icon next when viewing
location details to save the location.
Setting a Destination Using a Point
of Interest
Press and hold on a point of interest icon
on the map. Information about the location
of the point of interest appears on the
screen. Press the Go! button to begin
navigation to the point of interest. WAYPOINTS
Adding a Waypoint
1. Begin navigation to a destination.
2. Search for your waypoint using the
search bar.
3. Press Go!
4. Press Add to add the waypoint to your
trip.
Editing Waypoints
1. Press the search bar on the map screen.
2. Press myTrips.
3. Press Current Trip.
4. Use the menu to add destinations, remove destinations, or rearrange
destinations.
ROUTE GUIDANCE
Adjusting the Guidance Prompt
Volume
Turn the volume control when a guidance
prompt plays to adjust the volume.
Repeating an Instruction
Press the turn indicator to hear the last
voice instruction.
Canceling Route Guidance Press the button to cancel route
guidance to the selected
location.
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UPDATING THE VEHICLE
SYSTEMS WIRELESSLY
Over the air system updates
allow you to update your vehicle
system software wirelessly. To
make sure you receive all updates, set a
recurring schedule and connect to Wi-Fi.
Updates may take longer if not connected
to Wi-Fi, or may not download at all. See
Connected Vehicle (page 360).
Note: Additional over the air update icons
may appear in the status bar. See
Status
Bar (page 373).
Over the Air System Update
Requirements
Before updating, reference this list to make
sure your vehicle is ready be updated. If
these requirements are not met during a
scheduled update, the update will be
canceled and you can reschedule.
• Your vehicle is not running.
• Your vehicle is stopped.
• Your vehicle is parked.
• The hazard indicators are switched off.
• The alarm is not sounding.
• The doors are closed.
• The parking lights are switched off.
• You are not pressing the brake pedal.
• An emergency call is not in progress.
• Your vehicle is not in limp mode.
Scheduling an Over the Air System
Update
Make sure Vehicle Connectivity and
Automatic Updates are switched on.
Using the Settings Menu
1. Open the application drawer.
2. Press the
System Updates button. 3. Press
Schedule Update.
4. Use the controls to set the time and day of the update.
5. Save the schedule.
Note: You can set the updates to occur
every seven days.
Using the Status Bar Icon When an update is available, tap
the notification icon and follow
the prompts on the screen.
Applying an Over the Air System
Update
You can schedule a convenient time for
the update to complete. During scheduled
updates you may not be able to use your
vehicle.
Note: Updates may take up to 30 minutes
to complete.
You can see the progress of the update on
the touchscreen. An update cannot be
canceled once it has been started.
During an update you will not be able to
drive your vehicle, start the vehicle, use
remote controls to lock and unlock the
vehicle. The alarm, central locks, and door
tones are disabled. The electronic door
lock will not function during an update. You
can open the doors using the mechanical
latch if child locks are not on. Pull the
handle until it stops to use the mechanical
latch.
Note: Double locking is switched off and
central locking is switched on during and
after an update.
Note: If your vehicle is plugged in, charging
will stop during an update and resume when
the update is complete.
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