service FORD EDGE 2023 Workshop Manual

WARNING: Do not get under avehicle that is supported by a jack.
WARNING: Do not attempt tochange a tire on the side of the vehicleclose to moving traffic. Pull far enoughoff the road to avoid the danger of beinghit when operating the jack or changingthe wheel.
WARNING: Use only the specifiedjacking points. If you use other locations,you could damage the body, steering,suspension, engine, braking system orthe fuel lines.
WARNING: Always use the jackprovided as original equipment with yourvehicle. If using a jack other than the oneprovided, make sure the jack capacity isadequate for the vehicle weight,including any vehicle cargo ormodifications. If you are unsure if the jackcapacity is adequate, contact theauthorized dealer.
WARNING: The jack supplied withthis vehicle is only intended for changingwheels. Do not use the vehicle jack otherthan when you are changing a wheel inan emergency.
WARNING: Make sure there is nogrease or oil on the threads or thesurface between the wheel lugs andnuts. This can cause the lug nuts toloosen while driving.
Note:The jack does not requiremaintenance or additional lubrication overthe service life of your vehicle.
Note:Passengers should not remain in yourvehicle when the vehicle is being jacked.
1.Park on a level surface, set the parkingbrake and activate the hazard flashers.
2.Place the transmission in park (P) andturn the engine off.
3.Block both the front and rear of thewheel diagonally opposite the flat tire.For example, if the left front tire is flat,block the right rear wheel.
4.Lift and remove the carpeted load floorpanel to access the minispare and jackkit.
5.Remove the wing nut securing thespare tire by turning itcounterclockwise.
6.Remove the spare tire and jack kit fromthe spare tire compartment.
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AIR CONDITIONING SYSTEM
CAPACITY AND
SPECIFICATION - 2.0L
ECOBOOST™
WARNING: The air conditioningrefrigerant system contains refrigerantunder high pressure. Only qualifiedpersonnel should service the airconditioning refrigerant system. Opening
the air conditioning refrigerant systemcan cause personal injury.
Use refrigerant and oil that meets thedefined specifications.
If you do not use refrigerant and oil thatmeets the defined specifications, it couldresult in:
•Component damage that your vehiclewarranty does not cover.
•Reduced vehicle performance.
Capacities
Refrigerant OilRefrigerantVariant
3.2 fl oz (95 ml)20.8 oz (0.59 kg)All.
Materials
SpecificationName
WSS-M17B21-AR-1234yf Refrigerant(U.S.)R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)YN-33-A(U.S.)HS7Z-19B519-BA(Canada)
WSS-M2C300-A2Motorcraft® R-1234yf Refrigerant PAG Oil(U.S.)Motorcraft® R-1234yf Refrigerant PAG Oil / HuilePAG pour frigorigène R-1234yf Motorcraft®(Canada)YN-35(U.S. & Canada)
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AIR CONDITIONING SYSTEM
CAPACITY AND
SPECIFICATION - 2.7L
ECOBOOST™
WARNING: The air conditioningrefrigerant system contains refrigerantunder high pressure. Only qualifiedpersonnel should service the airconditioning refrigerant system. Opening
the air conditioning refrigerant systemcan cause personal injury.
Use refrigerant and oil that meets thedefined specifications.
If you do not use refrigerant and oil thatmeets the defined specifications, it couldresult in:
•Component damage that your vehiclewarranty does not cover.
•Reduced vehicle performance.
Capacities
Refrigerant OilRefrigerantVariant
3.2 fl oz (95 ml)20.8 oz (0.59 kg)All.
Materials
SpecificationName
WSS-M17B21-AR-1234yf Refrigerant(U.S.)R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)YN-33-A(U.S.)HS7Z-19B519-BA(Canada)
WSS-M2C300-A2Motorcraft® R-1234yf Refrigerant PAG Oil(U.S.)Motorcraft® R-1234yf Refrigerant PAG Oil / HuilePAG pour frigorigène R-1234yf Motorcraft®(Canada)YN-35(U.S. & Canada)
WASHER FLUID SPECIFICATION
Capacities
QuantityVariant
Fill as required.All.
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WHAT IS A CONNECTED
VEHICLE
Vehicle Health Alerts powered by FordPass
Downloading the FordPass App andActivating Remote Vehicle Features VideoLink
FordPass Overview Video Link
Using the FordPass App with FordPassConnect Video Link
FordPass: Vehicle Overview Video Link
A connected vehicle has technology thatallows your vehicle to connect to a mobilenetwork and for you to access a range offeatures. When used in conjunction withthe FordPass app, it could allow you tomonitor and control your vehicle further,for example checking the tire pressures,the fuel level and the vehicle location. Foradditional information, refer to the localFord website.
CONNECTED VEHICLE
REQUIREMENTS
Connected service and related featurefunctionality requires a compatible vehiclenetwork.
Some remote features require additionalservice activation. Log in to your Fordaccount for details. Some restrictions, thirdparty terms and message or data ratesmay apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology, cellular networks, orregulations could affect functionality andavailability, or continued provision of somefeatures. These changes could even stopsome features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
WHAT IS THE MODEM
The modem allows access to arange of features built into yourvehicle.
ENABLING AND DISABLING THEMODEM
1.Press Settings.
2.Press Connectivity.
3.Press Connected Vehicle Features.
4.Switch vehicle connectivity on or off.
CONNECTING FORDPASS TO THEMODEM
1.Make sure that the modem is enabledusing the vehicle settings menu.
2.Open the FordPass app on your deviceand log in.
3.Add your vehicle or select your vehicleif already added.
4.Select the option to activate yourvehicle.
5.Make sure that the name on the screenmatches the name shown in yourFordPass account.
6.Confirm that FordPass account isconnected to the modem.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK
Select the settings option on thefeature bar.
1.Press Connectivity.
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CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in yourvehicle and allow devices to connect to itfor access to the Internet.
Select the settings option on thefeature bar.
1.Press Vehicle Hotspot.
Note:The vehicle hotspot default settingis on.
2.Press Settings.
3.Press Edit.
4.Press Hotspot visibility.
Note:The hotspot visibility default settingis on.
Finding the Wi-Fi Hotspot Nameand Password
Select the settings option on thefeature bar.
1.Press Vehicle Hotspot.
2.Press Settings.
Note:The network name is the hotspotname.
3.Press View Password.
Connecting a Device to the Wi-FiHotspot
1.On your device, switch Wi-Fi on andselect the hotspot from the list ofavailable Wi-Fi networks.
2.When prompted, enter the password.
Purchasing a Data Plan
1.Connect a device to the hotspot.
Note:The vehicle network carrier’s portalopens on your device.
2.If the portal does not open on yourdevice, open a website and it redirectsto the vehicle network carrier’s portal.
Note:Secure websites do not redirect.
3.Follow the instructions on the carrierportal to purchase a plan.
Note:If you have an active plan, the systemdoes not redirect to the vehicle networkcarrier’s portal when you connect a device.Visit the vehicle network carrier’s websiteto purchase more data.
Note:If data usage information is availablein the vehicle hotspot menu, it isapproximate.
Note:If you carry out a master reset, thesystem does not remove your vehicle fromyour vehicle network carrier’s account. Toremove your vehicle from the account,contact your vehicle network carrier.
Note:The vehicle network carrier providesVehicle Hotspot services, subject to yourvehicle network carrier agreement, coverageand availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD
Select the settings option on thefeature bar.
1.Press Vehicle Hotspot.
2.Press Settings.
3.Press Edit.
4.Press Change Network Name.
5.Enter your required network name.
6.Press Done.
7.Press Change Password.
8.Enter your required password.
9.Press Done.
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WHAT IS ALEXA BUILT-IN
Allows you to use Alexa in your vehicle forauto specific use cases on the road andgives you access to an ever evolvingnumber of skills that help to make your lifemore productive, entertaining, andconnected while using your vehicle.
ALEXA BUILT-IN
REQUIREMENTS
To use Alexa, all of the following mustoccur:
•Your vehicle modem is enabled.
•You are logged into an existing Amazonaccount.
•Vehicle location services are enabled.
•Vehicle connectivity and vehicle datasharing is enabled.
SIGNING INTO YOUR
ACCOUNT
Press the button in the statusbar and follow the on-screenprompts.
To sign in using the settings menu:
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Press Get Started.
5.Sign into the Amazon account by eitherscanning the QR code or entering theon-screen code into the Amazonwebsite.
6.Once logged in, follow the on-screenprompts.
7.When complete, the vehicle informsyou that Alexa is ready to be used inthe vehicle.
Signing Out of Your Account
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Press Sign Out.
USING ALEXA BUILT-IN
To use Alexa, say “Alexa” or press the voiceinteraction button on the steering wheeland then say “Alexa” to invoke Alexa tostart listening.
Note:If the wake word is not enabled, youcan only use the voice interaction button.
You can use Alexa for the following andmore:
•Entertainment.
•Hands-free calling.
•Traffic and navigation.
•Vehicle controls.
•Smart home device control.
•Weather and news information.
ALEXA BUILT-IN SETTINGS
Enabling the Wake Word
1.Access the vehicle drawer.
2.Press SETTINGS.
3.Press Amazon Alexa.
4.Switch Listen for Wake Word on or off.
Note:If the wake word is not enabled, youcan only use the voice interaction button.
Contact List
Displays a list of connected phones andcontact sharing status for each phone.
To change the contact sharing status:
1.Access the vehicle drawer.
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CONNECTED NAVIGATION (IF
EQUIPPED)
Your vehicle may be equipped withconnected navigation. Depending on yourversion, you are given a 90 day or 3 yeartrial. After the trial period, you need to signup to continue the experience. Foradditional information, visit ford.com/connectedservices.
Note:If you do not sign up or renew yoursubscription, you can still use navigationthrough a connected device.
ACCESSING NAVIGATION
Press the button to accessNavigation.
Note:As the driver, be aware of all localtraffic regulations and road attributes, andoperate your vehicle in a safe and legalmanner.
NAVIGATION MAP UPDATES
To update your map data over Wi-Fi, yourvehicle must be connected to a Wi-Fiaccess point. For USB updates and otherdetails, contact dealers at1-866-462-8837 in the United States andCanada, or 800-557-5539 in Mexico.
Note:If you find map data errors, you mayreport them by going towww.here.com/mapcreator.
ADJUSTING THE MAP
ZOOMING THE MAP IN AND OUT
You can use pinch gestures to zoom in andout. Place two fingers on the screen andmove them apart to zoom in. Place twofingers on the screen and bring themtogether to zoom out.
CHANGING THE FORMAT OF THEMAP
Press the Menu button.
1.Press the Map Orientation tile.
2.Select a map orientation.
LIVE TRAFFIC
WHAT IS LIVE TRAFFIC
You can observe real-time road congestionwhen live traffic is on.
SWITCHING LIVE TRAFFIC ONAND OFF
Press the Menu button.
1.Press the Traffic on Map tile.
2.Press Traffic on or Traffic Off.
SETTING A DESTINATION
SETTING A DESTINATION USINGTHE TEXT ENTRY SCREEN
1.Press the search bar at the top of thescreen.
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WHAT IS FORD PROTECT
Protect yourself from the rising cost ofvehicle repairs with a Ford Protectextended service plan.
Ford Protect Extended ServicePlans - United States Only
Ford Protect extended service plans meanpeace of mind. Extended service plans arebacked by Ford Motor Company, andprovide more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, insist on the FordProtect extended service plan.
Ford Protect Can Quickly Pay for Itself
One trip to the service center could easilyexceed the price of your Ford Protectextended service plan. With the FordProtect extended service plan, youminimize your risk for unexpected repairbills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it is probably easier tolist what is not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
4.PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe United States, Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer forservice, we will give you a rental vehicle touse for the day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, warranty repairs, and fieldservice actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. This shouldgive you and your potential buyer peace ofmind.
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Less Cost to Properly Maintain YourVehicle
The Ford Protect extended service planalso offers a Premium Maintenance Planthat covers all scheduled maintenance,and selected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) for electricvehicles only.
Interest Free Finance Options
Just a 5% down payment provides youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (Canada Only)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Visityour local Ford of Canada dealer orwww.ford.ca to find the Ford Protectextended service plan that is right for you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
It is important that you have your vehicleserviced at the proper times. Theseintervals serve two purposes: first is tomaintain the reliability of your vehicle andthe second is to keep the cost of owningyour vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual. See Capacities andSpecifications (page 341).
Failure to perform scheduled maintenanceand regularly inspect your vehicle mayresult in vehicle damage not covered bythe vehicle Warranty.
Why Maintain Your Vehicle at YourDealership?
Our Genuine Replacement Parts
Dealerships stock our parts and ourauthorized branded remanufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide24-month or unlimited mile (kilometer)parts and labor limited warranty.
If you do not use our authorized parts, theymay not meet our specifications and couldaffect emissions compliance.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle and its emission control systems,make sure you have scheduledmaintenance performed at the designatedintervals.
Your vehicle comes with the IntelligentOil-Life Monitor system, a messageappears in the instrument cluster displayat the proper oil change interval. Thisinterval may be up to one year or 10,000 mi(16,000 km), hybrid vehicles could exceed10,000 mi (16,000 km).
When the oil change message appears inthe instrument cluster display, it is time foran oil change. Make sure you perform theoil change within two weeks or 500 mi(800 km) of the message appearing. Makesure to reset the Intelligent Oil-Life Monitorafter each oil change. See Resetting theIntelligent Oil Life Monitor (page 286).
If your instrument cluster display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5,000 mi (8,000 km) fromyour last oil change. Never exceed one yearor 10,000 mi (16,000 km) between oilchange intervals.
You can drive your vehicle in such a waythat may lead to higher oil consumptionincluding extended time at high enginespeeds, high loads, engine braking, hardcornering maneuvers, track and off-roadusage. Under these conditions, oilconsumption of approximately 1 quart per500 miles (1 liter per 800 km) is possible.Check the engine oil level at every refuelingand adjust to maintain proper levels toavoid engine damage.
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