phone FORD ESCAPE 2013 3.G Owner's Manual
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1. Press the phone button; when thedisplay indicates no phone is paired,
press OK.
2. When Add Bluetooth Device appears,
press OK.
3. When Find SYNC appears in the display, press OK.
4. Put your phone into Bluetooth discovery mode. Refer to your phone's
user guide if necessary.
5. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful
Depending on your phone's capability and
your market, the system may prompt you
with questions such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up), downloading
your phone book, etc.
Pairing Subsequent Phones
Note: Make sure the vehicle ignition and
radio are turned on and the transmission is
in position P. Note:
To scroll through the menus, press
the up and down arrows on your audio
system.
1. Press the phone button and scroll until
System Settings is selected.
2. Press OK and scroll until Bluetooth Devices is selected, then press OK.
3. Scroll until Add Bluetooth Device is selected, then press OK.
4. When Find SYNC appears in the display, press OK.
5. Put your phone into Bluetooth discovery mode. Refer to your phone's
user guide if necessary.
6. When prompted on your phone's display, enter the six-digit PIN provided
by SYNC in the radio display. The
display indicates when the pairing is
successful.
The system then prompts with questions
such as if you would like to set the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up), download your
phone book, etc.
Phone Voice Commands
"PHONE" "Go to privacy"
"Call
"Hold"
"Call
"Join"
"Call
"Menu"2,4
"Call
"Phone book
"Call
"Phone book
"Call
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"PHONE""Phone book
"Call history incoming" 2
"Phone book
"Call history missed" 2
"Phone book
"Call history outgoing" 2
"Phone book
"Connections" 2
"Dial" 1,3
1 These commands do not require you to say "Phone" first.
2 These commands are not available until phone information is completely downloaded
using Bluetooth.
3 See Dial table below.
4 See Menu table below.
Phone book commands: When you ask
SYNC to access a phone book name,
number, etc., the requested information
appears in the display to view. Press the
phone button and say "Call" to call the
contact.
"DIAL"
"411 (four-one-one)", "911" (nine-one-one), etc. "700" (seven hundred)"800" (eight hundred) "900" (nine hundred)
"Pound", "Slash" (#,/) "Number <0-9>""Asterisk" (*)
"Clear" (deletes all entered digits) "Delete" (deletes one digit) "Plus""Star"
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Note:To exit dial mode, press and hold the
phone button or press Menu to go to the
Phone menu.
"MENU"
"(Phone) connections"
"(Phone) settings (message) notification off" "(Phone) settings (message) notification on" "(Phone) settings (set) phone ringer""(Phone) settings (set) ringer 1"
"(Phone) settings (set) ringer 2"
"(Phone) settings (set) ringer 3"
"(Phone) settings (set) ringer off" "Battery"
"Phone name" "Signal"
"Text message inbox"
Words in ( ) are optional and do not have to be spoken for the system to understand
the command.
Making Calls
Press the voice icon and when prompted
say:
1. Say "Call
2. When the system confirms the number,
say "Dial" again to initiate the call.
To erase the last spoken digit, say "Delete"
or press the left arrow button. To erase all
spoken digits, say "Clear" or press and hold
the left arrow button.
To end the call, press and hold the phone
button. Receiving Calls
When receiving a call, you can:
•
Answer the call by pressing the phone
button.
• Reject the call by pressing and holding
the phone button.
• Ignore the call by doing nothing.
Phone Options during an Active
Call
During an active call, you have additional
menu features which become available
such as putting a call on hold, joining calls,
etc. Use the arrow buttons to scroll through
the menu options.
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To access:
•Press Menu during an active call. •
When Active Call Menu is selected,
press OK.
• Scroll to cycle through the following
options:
You Can
When You Select
Mute the call.
Mute Call?
Switch a call from an active hands-free environment to
your mobile phone for a more private conversation.
Privacy
Press OK when Privacy on/off appears. (The display
indicates In Privacy and the system transfers your call.)
Put an active call on hold.
Call Hold
Press OK when Hold on/off appears. To answer another
call at this time, press the phone button.
Enter "tones" such as numbers for passwords.
Enter Tones
Scroll until the desired number appears in the display, then
press OK; a tone sounds as confirmation. Repeat as
necessary.
Join two separate calls. (SYNC supports a maximum of
three callers on a multi-party/conference call.)
Join Calls
1. Press the phone button.
2. Access the desired contact through SYNC or use voice
commands to place the second call. Once actively in the
second call, press Menu.
3. Scroll until Join Calls appears and press OK. Press OK
again when Join Calls? appears.
Access your phonebook contacts.
Phonebook
1. Press OK to select, then scroll through your phonebook
contacts.
2. Press OK again when the desired selection appears in
the display.
3. Press the phone button.
Access your call history log.
Call History
1. Press OK to select, then scroll through your call history
options (incoming, outgoing or missed).
2. Press OK when the desired selection appears in the
display.
3. Press the phone button to call the selection.
Exit the current menu.
Return
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Accessing Features through the
Phone Menu
The phone menu allows you to redial a
number, access your call history and phone
book and send text messages as well as
access phone and system settings. You
can also access advanced features such
as 911 Assist™, Vehicle Health Report and
SYNC Services.1. Press the phone button to enter the
Phone menu.
2. Scroll to cycle through:
You Can
When You Select
Redial the last number called (if available). Press OK to
select, then press OK again to confirm.
Phone Redial
Allows you to access any previously dialed, received or
missed calls while your phone has been connected to the
system.
Call History
1
1. Press OK to select.
2. Scroll to select from Call History Incoming, Call
History Outgoing or Call History Missed. Press OK
make your selection.
3. Press OK or the phone button to call the desired selec-
tion.
The system attempts to automatically re-download your
phone book and call history each time your phone
connects to SYNC (if the auto download feature is on and
your Bluetooth-enabled mobile phone supports this
feature).
Allows you to access your downloaded phonebook.
Phonebook 1,2
1. Press OK to confirm and enter. If your phonebook has
fewer than 255 listings, they appear alphabetically in flat
file mode. If there are more, they are organized into
alphabetical categories.
2. Scroll until the desired contact appears, then press OK.
3. Press OK or the phone button.
Enables you to send, download and delete text messages.
Text Message 1
Allows you to view your phone's status, set ring tones,
select your message notification, change phone book
entries and automatically download your mobile phone
among other features.
Phone Settings
1
Access the SYNC Services portal where you can request
various types of information, traffic reports and directions.
SYNC Services
3
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You Can
When You Select
Place an emergency call to a 911 operator for you after an
accident (if the feature is used properly).
911 Assist
4
Create and receive a diagnostic report card on your vehicle.
Vehicle Health Report 3
Interact with SYNC-capable mobile applications on your
smartphone.
Mobile Apps
3
Access Bluetooth Devices menu listings (add, connect,
set as primary, on/off, delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install
application and system information).
System Settings
Exit the phone menu by pressing OK.
Exit Phone Menu
1 This is a phone-dependent feature.
2 This is a phone-dependent and speed-dependent feature.
3 If equipped, U.S. only.
4 If equipped, U.S. and Canada only.
Text Messaging
Note: This is a phone-dependent feature.
SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.
Receiving a Text Message
Note: This is a phone-dependent feature.
Your phone must support downloading text
messages using Bluetooth to receive
incoming text messages.
Note: Forwarding a text message is a
speed-dependent feature and can only be
done when the vehicle is traveling at 3 mph
(5 km/h) or less.
Note: Only one recipient is allowed per text
message.
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When a new message arrives, an audible
tone sounds and the display indicates you
have a new message. You have these
options:
•Press the voice button, wait for the
prompt and say "Read message" to
have SYNC read the message to you.
• Press OK to receive and open the text
message or do nothing and the
message goes into your text message
inbox. Press OK again and SYNC reads
your message aloud as you are not able
to view the message. You can then also
choose whether you'd like to reply or
forward the message.
• Press OK and scroll to choose
between:
•Reply to Text Message: Press OK
to access and then scroll through
the list of pre-defined messages to
send.
• Forward Text Message: Press OK
to forward the message to anyone
in your Phonebook or Call
History. You can also choose Enter
Number.
Sending, Downloading and Deleting
Your Text Messages
Text messaging is a phone-dependent
feature. If your phone is compatible, SYNC
allows you to receive, send, download and
delete text messages.
1. Press the phone button.
2. Scroll until Text Message appears, then press OK. Scroll to select from the following options:
•
Send Text Message? enables you to
send a new text message based on a
pre-defined set of 15 messages.
• Download Unread Msgs allows you
to download your unread messages
(only) to SYNC. To download the
messages, press OK to select. The
display indicates your messages are
being downloaded. When complete,
SYNC takes you to your inbox.
• Delete All Messages? allows you to
delete current text messages from
SYNC (not your phone). To delete the
messages, press OK to select. The
display indicates when all your text
messages have been deleted and
SYNC returns you to the text message
menu
• Return exits the current menu when
you press OK.
When you select Send Text Message?
(and your phone supports this feature),
you have the following choices of
pre-defined messages:
• Be there in 10 minutes
• Be there in 20 minutes
• Call me
• Call U later
• Can't talk right now
• Can't wait to see you
• I love you
• I need more directions
• I'm stuck in traffic
• No
• Thanks
• Too funny
• Where R you?
• Why?
• Yes
To send the message:
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1.Press OK when the desired selection is
in the display. The system now needs
to know who to send the message to.
2. Scroll to cycle through Phonebook or Call History entries. You can also
select Enter Number to audibly enter
the desired number.
3. Press OK to enter the desired menu and scroll to select the specific
contact.
4. Press OK when the contact appears and press OK again to confirm when
the system asks if you would like to
send the message. Each text message
is sent with the following signature:
"This message was sent from my
These are phone-dependent features. Your
phone settings allow you to access and
adjust features such as your ring tone, text
message notification, modify your phone
book and also set up automatic download.
1. Press the phone button.
2. Scroll until Phone Settings appears,
then press OK.
3. Scroll to select from the following options:
You Can
When You Select
See the provider, name, signal power, battery power and
roaming status of your connected phone.
Phone Status
Press OK to select and scroll to view the information. When
done, press OK again to return to the phone status menu.
Select which ring tone sounds during an incoming call (one
of the system's or your phone's).
Set Ringer
1. Press OK to select and scroll to hear Ringer 1, Ringer
2, Ringer 3 and Phone Ringer.
2. Press OK to select.
If your phone supports in-band ringing, your phone's ringer
sounds when Phone Ringer is chosen.
Have the option of hearing an audible tone to notify you
when a text message arrives.
Message Notification
1. Press OK to select and scroll between Message Noti-
fication On or Message Notification Off.
2. Press OK to select.
Modify the contents of your phone book (i.e. add, delete,
download). Press OK to select and scroll between:
Modify Phonebook
Add Contacts: Press OK to add more contacts from your
phone book. "Push" the desired contact(s) on your phone.
Refer to your phone's user guide on how to "push"
contacts.
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You Can
When You Select
Delete Phonebook: Press OK to delete the current phone
book and call history. When Delete Phonebook appears,
press OK to confirm. SYNC takes you back to the Phone
Settings menu.
Download Phonebook: Press OK to select and press OK
again when Confirm Download? appears.
Automatically download your phone book each time your
phone connects to SYNC. (Downloading times are phone-
dependent and quantity-dependent.)
Auto Download
Press OK to select. When Auto Download On? appears,
press OK to have your phonebook automatically down-
loaded each time. (When auto download is on, any
changes, additions or deletions saved since your last
download are deleted.)
Select Off to NOT download your phonebook every time
your phone connects to SYNC. Your phonebook, call
history and text messages can only be accessed when
your specific phone is connected to SYNC.
Exit the current menu.
Return
System Settings
This menu provides access to your
Bluetooth Devices and Advanced menu
features. Use the arrow buttons to scroll
through the menu options.
The Bluetooth Devices menu allows you
to add, connect and delete devices, set a
phone as "primary" as well as turn your
Bluetooth feature on and off.
The Advanced menu allows you to access
and set prompts, languages, defaults,
perform a master reset, install an
application and view system information. Bluetooth Devices Menu Options
1. Press the phone button to enter the
Phone menu
2. Scroll until System Settings appears,
then press OK.
3. Scroll until Bluetooth Devices appears, then select OK.
4. Scroll to select from the following options:
You Can
If You Select
Pair additional phones to the system.
Add Bluetooth Device *
1. Press OK to select, then again when Find SYNC appears
in the display.
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You Can
If You Select
2. Follow the directions in your phone's user guide to put
your phone into discovery mode. A six-digit PIN appears
in the display.
3. When prompted on your phone's display, enter the six-
digit PIN provided by SYNC.
4. When Set as Primary Phone? appears, press OK. Scroll
to toggle between Yes and No, then press OK.
5. Depending on the functionality of your phone, you may
be asked additional questions (i.e. if you would like to
download your phonebook). Scroll and use OK to select
your responses.
Connect a previously paired Bluetooth-enabled phone.
(Only one device can be connected at a time. When
another phone is connected, the previous one is discon-
nected.)
Connect Bluetooth Device
1. Press OK to select and view a list of previously paired
phones.
2. Scroll until the desired device is chosen, then press OK
to connect the phone.
Set a previously paired phone as your primary phone.
Set as Primary Phone?
Press OK to select and scroll to select the desired phone.
Press OK to confirm.
SYNC attempts to connect with the primary phone at every
ignition cycle. When a phone is selected as primary, it
appears first in the list and is marked with an *
Turn the Bluetooth feature on and off.
Set Bluetooth On/Off
Press OK and scroll to toggle between On and Off. When
the desired selection is chosen, press OK. (Turning
Bluetooth off disconnects all Bluetooth devices and
deactivates all Bluetooth features. )
Delete a paired phone.
Delete Device
Press OK and scroll to select the device. Press OK to
confirm.
Delete all previously paired phones (and all information
originally saved with those phones).
Delete All Devices
Press OK to select.
Exit the current menu.
Return
* This is a speed-dependent feature.
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