steering wheel FORD ESCAPE 2013 3.G Owner's Guide

See Supplementary Restraints System
(page 35). Important information
regarding airbag deployment is in this
chapter.
See Roadside Emergencies (page 197).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On
1. Press the phone button to enter thePhone menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to choose between the On and Off selections.
5. Press OK when the desired option appears in the radio display. Set On or
Set Off appears in the display as
confirmation.
Off selections include: Off with reminder
and Off without reminder. Off with
reminder provides a display and voice
reminder at phone connection at vehicle
start. Off without reminder provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• A Bluetooth-enabled and compatible
phone has to be paired and connected
to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would
activate 911 Assist); however, if 911 Assist
is triggered, SYNC tries to contact
emergency services. If a connected phone
is damaged or loses connection to SYNC,
SYNC searches for, and tries to connect
to, any available previously paired phone
and tries to make the call to 911.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
Failure to cancel the call results in
SYNC attempting to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If the call is not cancelled and a successful
call is made, a pre-recorded message is
played for the 911 operator, then the
occupant(s) in the vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems
are capable of receiving this information
electronically.
296
SYNC®

say "Operator" at any time within a
directions or business search to speak
with a live operator. You may also be
prompted to speak with an operator.
The live operator can assist you by
searching for businesses by name or
by category, residential addresses by
street address or by name or specific
street intersections. Operator Assist is
a feature of your SYNC Services
subscription. For more information on
Operator Assist visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your
destination. Once your destination is
selected, your current vehicle location
is uploaded and a route based on
current traffic conditions is calculated
and sent back to your vehicle. After the
route download is complete, the phone
call is automatically ended. You then
receive audible and visual driving
instructions as you travel towards you
destination. 3.
While on an active route, you can select
or say "Route summary" or "Route
status" to view the Route Summary
turn list or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say
"Yes" when prompted and a new route is
delivered to your vehicle.
Disconnecting from SYNC Services
1. Press and hold the phone button on the steering wheel.
2. Say "Goodbye" from the SYNC Services main menu.
SYNC Services Quick Tips
You can personalize your services feature to provide
quicker access to your most used or favorite information.
You can save address points such as work or home. You
can also save favorite information like sports teams or a
news category. To learn more, log onto
www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while you are
connected to SYNC TDI Services) to interrupt a voice
prompt or an audio clip (such as a sports report), wait for
the listening tone, then say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled mobile phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your
phone to any vehicle equipped with Traffic, Directions and
Information and continue enjoying your personalized
services.
Portable
300
SYNC®

GENERAL INFORMATION
WARNING
Driving while distracted can result in
loss of vehicle control, accident and
injury. Ford strongly recommends
that drivers use extreme caution when
using any device or feature that may take
their focus off the road. Your primary
responsibility is the safe operation of the
vehicle. We recommend against the use
of any handheld device while driving,
encourage the use of voice-operated
systems when possible and that you
become aware of applicable state and
local laws that may affect use of electronic
devices while driving.
Note: Some features are not available while
the vehicle is moving.
Note: You can also directly access the
Home screen and Information screen by
pressing the Home ("house" icon) and
Information ("i" icon) buttons on your
steering wheel controls.
This system uses a four-corner strategy to
provide quick access to vehicle features
and settings. The comprehensive
touchscreen provides easy interaction with
your mobile phone, multimedia, climate
control and navigation system. The corners
display any active modes within those
menus, such as your phone being
connected or the climate temperature.
MENU
Press to select any of the following:
• Clock
• Sound
• Settings
• Display •
Vehicle
• Help
INFORMATION
Press to select any of the following:
• SYNC® Services
• Notifications
• SYNC Apps
• SIRIUS® Travel Link ™
• Calendar
PHONE
Press to select any of the following:
• Quick Dial
• Call History
• Settings
• Phonebook
• Text Messaging
• Making and Receiving Calls
NAVIGATION
Press to select any of the following:
• My Home
• Previous Destinations
• Emergency
• Intersection
• Map
• Favorites
• Point of Interest
• Street Address
• City Center
ENTERTAINMENT
Press to select any of the following:
• AM or FM
• CD
• BT Stereo
• SD Card
• SIRIUS
315
MyFord Touch®
E142607

These commands can be said at any time during a voice session"Previous page""Go back""Cancel" "Exit"
"Help"
Accessing a List of Available Commands
1. Using the touchscreen, press the Menu
icon, Help, then Voice Command List. 2.
Using the steering wheel control, press
the voice icon. After the tone, speak
your command clearly.
Available Voice Commands
"Radio list of commands"
"Audio list of commands"
"SD card list of commands"
"Bluetooth audio list of commands"
"Sirius satellite list of commands" *
"Browse list of commands"
"Travel link list of commands" *
"CD list of commands"
"USB list of commands"
"Climate control list of commands"
"Voice instructions list of commands"
"List of commands"
"Voice settings list of commands"
"Navigation list of commands" *
"Help"
"Phone list of commands"
* If equipped
Voice Settings
Voice settings allow you to customize the
level of system interaction, help and
feedback. The system defaults to standard
interaction which uses candidate lists and
confirmation prompts as these provide the
highest level of guidance and feedback.
322
MyFord Touch®

Intersection"Enter city"
"Change city" "Enter state"
"Change state"
The dual mode feature is also available
when the voice system displays a list of
items to pick from during a voice session,
where you would be able to touch the line
item or say "Line 2". If a command is not
understood or there are multiple options,
the system returns a list for you to choose
from.
MENU
Under the menu setting, you can set your
clock, access and make adjustments to
the display, sound and vehicle settings as
well as access settings for specific modes
or the help feature.
Setting the Clock
Note: The date is set by your vehicle's GPS;
you cannot manually set the date.
Note: If the battery has been disconnected,
the vehicle needs to acquire a GPS signal
to update the clock. Once your vehicle
acquires the signal, it may take a few
minutes for the update to display the correct
time.
1. Press Menu, then Clock.
2. Press + and - to adjust the time.
From this screen, you can also make other
adjustments such as 12-hour or 24-hour
mode, activate GPS time synchronization
and have the system automatically update
new time zones.
Once you update any settings they are
automatically saved. Display Settings
To access and make adjustments to the
touchscreen display using the touchscreen,
press Menu, then Display. Select any of the
following:
•
Brightness
• Auto Dim On/Off
• Mode: Auto, Day or Night
• Edit Wallpaper
To access and make
adjustments to the touchscreen
display using voice commands,
press the voice button on your steering
wheel controls and, when prompted, say
"Display Settings".
Uploading Photos for Your Home
Screen Wallpaper
Note: You cannot load photos directly from
your camera. You must access the photos
from either your USB mass storage device
or from an SD card.
Your system allows you to upload and view
up to 32 photos. To upload photos, press
Menu, Display, then Edit Wallpaper. Follow
the system prompts to upload your
photographs.
Photo Display Limitations
Note: Photographs with extremely large
dimensions (i.e. 2048 x 1536) may not be
compatible and appear as a blank (black)
image on the display.
326
MyFord Touch®
E142599

ENTERTAINMENT
Your system offers many media options.
You can access these options using the
touchscreen or voice commands.Browsing Device Content
When listening to any type of audio, you
can browse through other devices without
having to change sources. For example, if
you are currently listening to the radio, you
can browse all the artists that are stored
on your USB device.
Press the voice icon on the
steering wheel. When prompted,
you can say:
"BROWSE" within Devices
"Browse" 1
"Browse games" 2
"Browse channels" 2
"Browse CD track list" "Browse SD card"
"Browse SIRIUS channel guide" 2
"Browse USB" "Help"
1 If you only say "Browse", you can then say any commands in the following chart.
2 If equipped with SIRIUS® satellite radio.
"BROWSE"
" Games" 1
" channels" 1
"CD Track List" "SD card" 2
"SIRIUS Channel Guide" 1
332
MyFord Touch®
E142599

Potential Station IssuesAction
Cause
Issues
None. Broadcast issue.
Poor time-alignment by the
radio broadcaster.
Echo, stutter, skip or repeat
in audio. Increase or
decrease in audio volume.
None. Reception issue that
may clear up as you
continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
None. This is normal beha-
vior. Wait until the audio is
available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
Audio mute delay when
selecting HD2/HD3,
multicast preset or Direct
Tune.
None. The station is not
available in your current
location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2/HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
No text information shown
for currently selected
frequency.
None. This is normal beha-
vior.
Pressing Scan disables HD2-
HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion. Radio Voice Commands
If you are listening to the radio,
press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands.
If you are not listening to the radio, press
the voice button and, after the tone, say
"Radio", then any of the following
commands.
337
MyFord Touch®
E142599

SIRIUS Satellite Radio Voice
Commands
If you are listening to SIRIUS
satellite radio, press the voice
button on the steering wheel
controls. When prompted, say any of the
following commands. If you are not listening to SIRIUS satellite
radio, press the voice button and, after the
tone, say "SIRIUS", then any of the
following commands.
"SIRIUS"
"SAT 2 preset <#>"
"<0-223>"
"SAT 3"
""
"SAT 3 preset <#>"
"Preset <#>"
"SIRIUS off"
"SAT"
"SIRIUS on"
"SAT preset <#>"
"Sports game"1
"SAT 1"
"Tune"2
"SAT 1 Preset <#>"
"Help"
"SAT 2"
1 Late availability. If you have said "Sports game", refer to the following "Sports game"
chart.
2 If you have said "Tune", refer to the following "Tune" chart.
"SPORTS GAME"
"Tune to the game" "Tune to the game"
"Tune to the game" "Tune to the game" "Help"
343
MyFord Touch®
E142599

You can also advance and reverse the
current track or current folder (if
applicable).CD Voice Commands
If you are listening to a CD, press
the voice button on the steering
wheel controls. When prompted,
say any of the following commands.
If you are not listening to a CD, press the
voice button and, after the tone, say "CD",
then any of the following commands.
"CD"
"Pause" "Play"
"Play next track"
"Play previous track" "Play track <1-512>" "Repeat"
"Repeat folder" *
"Repeat off"
"Repeat track" "Shuffle"
"Shuffle CD" *
"Shuffle folder" *
"Shuffle off" "Help"
* WMA or MP3 only
345
MyFord Touch®
E142599

To view song information such as Title,
Artist, File, Folder, Album, and Genre, touch
the on-screen album art. You can also
press What's Playing? to hear how the
system pronounces the current band and
song. This can be helpful when using voice
commands to make sure the system
correctly plays your request.USB and SD Card Voice Commands
If you are listening to a USB
device or an SD card, press the
voice button on the steering
wheel controls. When prompted, say any
of the following commands.
If you are not listening to a USB device or
an SD card, press the voice button and,
after the tone, say "USB" or "SD card",
then any of the following commands.
"USB" or "SD CARD"
"Play podcast episode "
"Browse" 1
"Play similar music"
"Next"
"Play song "
"Pause"
"Play TV show episode " 2
"Play"
"Play video "2
"Play album "
"Play video podcast episode " 2
"Play all"
"Play video playlist "2
"Play artist "
"Previous"
"Play audiobook "
"Repeat all"
"Play author "
"Repeat off"
"Play composer "
"Repeat one"
"Play folder "
"Shuffle"
"Play genre "
"Shuffle off"
"Play movie " 2
"What's this?"
"Play playlist "
"Help"
"Play podcast "
1 If you have said you would like to browse your USB or SD card, the system prompts you
to specify what you would like to browse. When prompted, refer to the following "Browse"
chart.
2 These commands are only available in USB mode and are device-dependent.
348
MyFord Touch®
E142599