service FORD ESCAPE 2013 3.G Owners Manual

Customer Assistance
Getting the Services You Need...............201
In California (U.S. Only)............................202
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................203
Utilizing the Mediation/Arbitration Program (Canada Only).......................203
Getting Assistance Outside the U.S. and Canada.......................................................204
Ordering Additional Owner's Literature....................................................205
Reporting Safety Defects (U.S. Only)............................................................205
Reporting Safety Defects (Canada Only)............................................................206
Fuses
Changing a Fuse...........................................207
Fuse Specification Chart..........................208
Maintenance
General Information.....................................217
Opening and Closing the Hood................217
Under Hood Overview - 1.6L EcoBoost®..................................................218
Under Hood Overview - 2.0L EcoBoost®..................................................219
Under Hood Overview - 2.5L...................220
Engine Oil Dipstick - 1.6L EcoBoost®..................................................221
Engine Oil Dipstick - 2.5L/2.0L EcoBoost®..................................................221
Engine Oil Check...........................................221
Engine Coolant Check................................222
Automatic Transmission Fluid Check ............................................................225
Brake Fluid Check........................................225
Power Steering Fluid Check.....................225
Fuel Filter........................................................225
Washer Fluid Check....................................225
Changing the Vehicle Battery.................226
Checking the Wiper Blades......................227 Changing the Wiper Blades......................227
Changing the Engine Air Filter.................228
Adjusting the Headlamps.........................229
Removing a Headlamp...............................231
Changing a Bulb............................................231
Bulb Specification Chart...........................235
Vehicle Care
General Information...................................236
Cleaning Products.......................................236
Cleaning the Exterior..................................236
Repairing Minor Paint Damage...............237
Waxing..............................................................237
Cleaning the Engine....................................237
Cleaning the Windows and Wiper
Blades..........................................................238
Cleaning the Interior...................................238
Cleaning the Instrument Panel and Instrument Cluster Lens.......................239
Cleaning Leather Seats.............................239
Cleaning the Alloy Wheels.......................240
Vehicle Storage............................................240
Wheels and Tires
General Information...................................243
Tire Care..........................................................245
Using Snow Chains.....................................256
Tire Pressure Monitoring System...........257
Changing a Road Wheel...........................260
Technical Specifications...........................265
Capacities and Specific- ations
Engine Specifications.................................267
Motorcraft Parts...........................................267
Vehicle Identification Number...............269
Vehicle Certification Label.......................270
Transmission Code Designation............270
Technical Specifications............................271
4
Table of Contents

Accessories
Accessories....................................................274
Ford Extended Service Plan(ESP)
Ford Extended Service Plan (ESP).......276
SYNC®
General Information...................................279
Using Voice Recognition............................281
Using SYNC® With Your Phone.............283
SYNC® Applications and Services.......295
Using SYNC® With Your Media Player............................................................301
SYNC® Troubleshooting..........................308
MyFord Touch®
General Information....................................315
Menu.................................................................326
Entertainment...............................................332
Phone...............................................................352
Information....................................................358
Climate............................................................367
Navigation........................................................371
Appendices
End User License Agreement.................380
Scheduled Maintenance
Scheduled Maintenance..........................396
5
Table of Contents
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2012
All rights reserved.
Part Number: 20120308005357

Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartment
release
Jack
Lighting control
Low tire pressure warning
Maintain correct fluid level
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Stability control
8
Introduction
E91392
E139213

Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
For U.S. only (if equipped), if you choose
to use the SYNC Vehicle Health Report,
you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See SYNC® (page 279).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle ’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less. The event data recorder in this vehicle
is designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was travelling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
9
Introduction

To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC® (page 279). Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle
’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. Ford Motor Company and the
vendors it uses to provide you with this
information do not store your vehicle
travel information. For more
information, see Traffic, Directions and
Information, Terms and Conditions.
See SYNC® (page 279).
CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. See
www.dtsc.ca.gov/hazardouswaste/perchlorate
for more information.
10
Introduction

FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as access Account Manager, please
go to www.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications. Collision Repairs
We hope that you never experience a
collision but, accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 35).
11
Introduction

PRINCIPLE OF OPERATION
WARNINGS
Airbags DO NOT inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module.
All occupants of the vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided.
Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints.
Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries.
Airbags can kill or injure a child in a
child seat. NEVER place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat all the way
back.
Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses.
Contact your authorized dealer as soon as
possible.
Several airbag system components
get hot after inflation. Do not touch
them after inflation.
If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a collision.
All occupants of the vehicle,
including the driver, should always
properly wear their safety belts, even
when an air bag supplemental restraint
system is provided.
The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags DO NOT inflate
slowly; there is a risk of injury from a
deploying airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (e.g., baking soda) that result
from the combustion process that inflates
the airbag. Small amounts of sodium
hydroxide may be present which may
irritate the skin and eyes, but none of the
residue is toxic. While the system is
designed to help reduce serious injuries,
contact with a deploying airbag may also
cause abrasions or swelling. Temporary
hearing loss is also a possibility as a result
of the noise associated with a deploying
airbag. Because airbags must inflate
rapidly and with considerable force, there
is the risk of death or serious injuries such
as fractures, facial and eye injuries or
internal injuries, particularly to occupants
who are not properly restrained or are
otherwise out of position at the time of
airbag deployment. Thus, it is extremely
important that occupants be properly
restrained as far away from the airbag
module as possible while maintaining
vehicle control.
Routine maintenance of the airbags is not
required.
35
Supplementary Restraints System

•Wait at least two minutes and verify
that the airbag readiness lamp is no
longer illuminated.
• If the airbag readiness lamp remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
DO NOT attempt to repair or service the
system; take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact your
authorized dealer.
SIDE AIRBAGS
WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a collision.
Do not use accessory seat covers.
The use of accessory seat covers
may prevent the deployment of the
side airbags and increase the risk of injury
in an accident.
Do not lean your head on the door.
The side airbag could injure you as it
deploys from the side of the
seatback.
Do not attempt to service, repair, or
modify the airbag, its fuses or the
seat cover on a seat containing an
airbag. Contact your authorized dealer as
soon as possible.
WARNINGS
If the side airbag has deployed, the
airbag will not function again. The
side airbag system (including the
seat) must be inspected and serviced by
an authorized dealer. If the airbag is not
replaced, the unrepaired area will increase
the risk of injury in a collision.
The side airbags are fitted on the outboard
side of the seatbacks of the front seats. In
certain lateral collisions, the airbag on the
side affected by the collision will be
inflated. The airbag was designed to inflate
between the door panel and occupant to
further enhance the protection provided
occupants in side impact collisions.
The system consists of the following:
• A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags located inside the
seatback of the driver and front
passenger seatbacks.
• Front passenger sensing system
Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 42).
40
Supplementary Restraints System
E142848

Note:The passenger sensing system will
deactivate the passenger seat-mounted
side airbag if it detects an empty, unbuckled
passenger seat.
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
SAFETY CANOPY®
WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the siderail that may come into
contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a collision.
Do not lean your head on the door.
The curtain airbag could injure you
as it deploys from the headliner.
Do not attempt to service, repair, or
modify the curtain airbags, its fuses,
the A, B, or C pillar trim, or the
headliner on a vehicle containing curtain
airbags. Contact your authorized dealer as
soon as possible.
All occupants of the vehicle including
the driver should always wear their
safety belts even when an airbag
supplemental restraint system and curtain
airbag is provided.
To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the curtain
airbag.
WARNINGS
If the curtain airbags have deployed,
the curtain airbags will not function
again. The curtain airbags (including
the A, B and C pillar trim and headliner)
must be inspected and serviced by an
authorized dealer. If the curtain airbag is
not replaced, the unrepaired area will
increase the risk of injury in a collision.
The Safety Canopy will deploy during
significant side collisions or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain lateral collisions or
rollover events, the Safety Canopy will be
activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact
collisions and rollover events.
The system consists of the following:
• Safety canopy curtain airbags fitted
above the trim panels over the front
and rear side windows identified by a
label or wording on the headliner or
roof-pillar trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment
41
Supplementary Restraints System
E75004

•The crash sensors and monitoring
system have a readiness indicator. See
Crash Sensors and Airbag Indicator
(page 42).
Children 12 years old and under should
always be properly restrained in the second
or third row seats. The Safety Canopy will
not interfere with children restrained using
a properly installed child or booster seat
because it is designed to inflate downward
from the headliner above the doors along
the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of the vehicle (including
frame, bumper, front end body
structure and tow hooks) may affect the
performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of the vehicle.
The vehicle has a collection of crash and
occupant sensors which provide
information to the Restraints Control
Module which deploys (activates) the front
safety belt pretensioners, driver airbag,
passenger airbag, seat mounted side
airbags, and the Safety Canopy. Based on
the type of accident (frontal impact, side
impact or rollover) the restraints control
module will deploy the appropriate safety
devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
• The readiness light will not illuminate
immediately after the ignition is turned
on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a collision.
42
Supplementary Restraints System