service FORD EXPLORER 2002 3.G Owner's Manual

If your vehicle gets stuck in mud or snow it may be rocked out by
shifting between forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a few minutes or damage
to the transmission and tires may occur or the engine may
overheat.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn off the ignition whenever you leave
your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Driving with a 5±speed automatic transmission (if equipped)
Your automatic transmission electronically controls the shift feel by using
an adaptive learning strategy. This feature is designed to increase
durability, and provide consistent shift feel over the life of the vehicle. It
is normal for a new transmission to shift firmly. This operation is
considered normal and will not affect function or durability of the
transmission. Once the vehicle is at operating temperature it may take
several shifts at the same operating condition for the transmission to
properly adapt. Over time the adaptive learning process will fully update
transmission operation. The more varied the driving habits, speed and
torque, the longer it may take to adapt but the more complete the
process will be.
When the battery is disconnected or a new battery installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will fully update transmission operation to its optimum shift feel.
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Driving through deep water where the transmission vent tube is
submerged may allow water into the transmission and cause
internal transmission damage.
TRAILER TOWING
Trailer towing with your vehicle may require the use of a trailer tow
option package.
Trailer towing puts additional loads on your vehicle's engine,
transmission, axle, brakes, tires, and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing procedure:
²Stay within your vehicle's load limits.
²Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
²Use extra caution when driving while trailer towing. Refer toDriving
while you towin this chapter.
²Service your vehicle more frequently if you tow a trailer. Refer to the
severe duty schedule in the scheduled maintenance guide.
²Do not tow a trailer until your vehicle has been driven at least 800 km
(500 miles).
²Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
Do not exceed the maximum loads listed on the Safety Compliance
Certification label. For load specification terms found on the label, refer
toVehicle loadingin this chapter. Remember to figure in the tongue
load of your loaded vehicle when figuring the total weight.
Your vehicle is equipped with a standard Class II integrated hitch and
requires only a draw bar and ball with a 19 mm (3/4 inch) shank
diameter. An optional Class III/Class IV hitch is also available.
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Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure your
trailer lamps conform to local and Federal regulations. See your dealer or
trailer rental agency for proper instructions and equipment for hooking
up trailer lamps.
Never connect any trailer lighting to the vehicle's taillamp
circuits, because it may damage the electrical system resulting in
fire. Contact your local Ford dealership for assistance in proper trailer
tow wiring installation. Additional electrical equipment may be
required.
Driving while you tow
When towing a trailer:
²Ensure that you turn off your speed control. The speed control may
shut off automatically when you are towing on long, steep grades.
²Consult your local motor vehicle speed regulations for towing a trailer.
²Use a lower gear when towing up or down steep hills. This will
eliminate excessive downshifting and upshifting for optimum fuel
economy and transmission cooling.
²Anticipate stops and brake gradually.
Exceeding the GCWR rating may cause internal transmission
damage and void your warranty coverage.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
Trailer towing tips
²Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
²Allow more distance for stopping with a trailer attached.
²The trailer tongue weight should be no more than 10±15% of the
loaded trailer weight.
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle to the nearest Ford dealership, or your
selling dealer if within 25 kms (15.5 miles) of the nearest Ford
Dealership (one tow per disablement). Even non-warranty related
tows, like accidents or getting stuck in the mud or snow, are covered
(some exclusions apply, such as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift and dollies or flatbed equipment with all the wheels off the
ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company provides a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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228

SERVICE RECOMMENDATIONS
To help you service your vehicle:
²We highlight do-it-yourself items in the engine compartment for easy
location.
²We provide a scheduled maintenance guide which makes tracking
routine service easy.
If your vehicle requires professional service, your dealership can provide
the necessary parts and service. Check your ªWarranty Guideº to find out
which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle.
²Do not work on a hot engine.
²When the engine is running, make sure that loose clothing, jewelry or
long hair does not get caught up in moving parts.
²Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
²Keep all lit cigarettes, open flames and other lit material away from
the battery and all fuel related parts.
If you disconnect the battery, the engine must ªrelearnº its idle
conditions before your vehicle will drive properly, as explained inBattery
in this chapter.
Maintenance and care
229

²4.0L SOHC V6 engine
²4.6L V8 engine
²Oil levels above the MAX mark may cause engine damage. Some oil
must be removed from the engine by a service technician.
7. Put the indicator back in and ensure it is fully seated.
Adding engine oil
1. Check the engine oil. For instructions, refer toChecking the engine
oilin this chapter.
Maintenance and care
237

BRAKE FLUIDAND CLUTCH FLUID
Checking and adding brake fluid/clutch fluid
When equipped with a manual
transmission, your vehicle uses the
same reservoir for brake and clutch
fluid.
Brake/clutch fluid should be
checked and refilled as needed.
Refer to the scheduled maintenance
guide for the service interval
schedules.
1. Clean the reservoir cap before
removal to prevent dirt or water from entering the reservoir.
2. Visually inspect the fluid level.
3. If necessary, add brake/clutch
fluid from a clean un-opened
container until the level reaches
MAX. Do not fill above this line.
4. Use only a DOT 3 brake/clutch
fluid certified to meet Ford specifications. Refer toLubricant
specificationsin theCapacities and specificationschapter.
Brake fluid/clutch fluid is toxic. If brake/clutch fluid contacts the
eyes, flush eyes with running water for 15 minutes. Seek medical
attention if irritation persists. If taken internally, drink water and
induce vomiting. Seek medical attention immediately.
If you use a brake fluid that is not DOT 3, you will cause
permanent damage to your brakes.
Do not let the reservoir for the master cylinder run dry. This
may cause the brakes to fail.
MAX
Maintenance and care
240

Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50±50 mixture of coolant and water provides the following:
²maximum cooling system efficiency.
²freeze protection down to -36É C (-34É F).
²boiling protection up to 129É C (265É F).
²protection against rust and other forms of corrosion.
²enables calibrated gages to function properly.
When the engine is cold, check the
level of the engine coolant in the
reservoir.
²The engine coolant should be at the ªcold fill rangeº as listed on the
engine coolant reservoir.
²Refer to the scheduled maintenance guide for service interval
schedules.
²Be sure to read and understandPrecautions when servicing your
vehiclein this chapter.
If the engine coolant has not been checked at the recommended interval,
the engine coolant reservoir may become low or empty:
²If the reservoir is low, add engine coolant to the reservoir. Refer to
Adding engine coolantin this chapter.
Maintenance and care
242

²If the engine coolant reservoir has become completely empty, have the
engine cooling system inspected and refilled by a qualified service
technician.
Automotive fluids are not interchangeable; do not use engine
coolant, antifreeze or windshield washer fluid outside of its
specified function and vehicle location.
Adding engine coolant
When adding coolant, make sure it is a 50/50 mixture of engine coolant
and distilled water. Add the mixture to the coolant reservoir,when the
engine is cool, until the appropriate fill level is obtained.
Do not add engine coolant when the engine is hot. Steam and
scalding liquids released from a hot cooling system can burn you
badly. Also, you can be burned if you spill coolant on hot engine parts.
Do not put engine coolant in the windshield washer fluid
container. If sprayed on the windshield, engine coolant could
make it difficult to see through the windshield.
The cooling system in your vehicle is filled with green-colored Motorcraft
Premium Engine Coolant meeting Ford Specification ESE-M97B44±A. To
determine your vehicle's coolant type (color), check your coolant
reservoir.
To maintain the integrity of the coolant and the cooling system
and maintain the warranty on the cooling system:
²Add Motorcraft Premium Engine Coolant (green-colored or
yellow-colored), VC-4±A (US) or CXC-10 (Canada), or the type
of coolant originally equipped in your vehicle.If you are unsure
which type of coolant your vehicle requires, check your coolant
reservoir or contact your local dealer.
²Do not add/mix an orange-colored, extended life coolant such
as Motorcraft Speciality Orange Engine Coolant, VC-2 (US) or
CXC-209 (Canada), meeting Ford specification WSS-M97B44±D
with the factory-filled coolant.Mixing Motorcraft Speciality Orange
Engine Coolant or any orange-colored extended life product with your
factory filled coolant can result in degraded corrosion protection.
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243