maintenance schedule FORD EXPLORER 2011 5.G Owners Manual

Customer Assistance 359
Reporting safety defects (U.S. only) 366
Reporting safety defects (Canada only) 366
Cleaning 367
Maintenance and Specifications 375
Engine compartment 377
Engine oil 380
Battery 382
Engine coolant 385
Fuel information 392
Air filter(s) 406
Part numbers 410
Maintenance product specifications and capacities 411
Engine data 414
Accessories 417
Ford Extended Service Plan 419
Scheduled Maintenance Guide 423
Normal scheduled maintenance and log 429
Index 442
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Copyright © 2010 Ford Motor Company
Table of Contents
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CABIN AIR FILTER
The cabin air filter element is designed to reduce the concentration of
airborne particles such as dust, spores and pollen in the air being
supplied to the interior of the vehicle. The presence of a particulate filter
element provides the following benefits:
•Improves your driving comfort by reducing particle concentration.
•Improves the interior compartment cleanliness.
•Protects the climate control components from particle deposits.
Note:A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system.
For replacement intervals regarding the cabin air filter, see the
scheduled maintenance information. For more information regarding
your filter, see your authorized dealer.
Climate Controls
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Note:When the heated/cooled front seat is active, you will be able to
hear the fan operating inside the seat. This is normal.
Climate controlled seats air filter replacement
The climate controlled seat system includes air filters that must be
replaced periodically. Refer to thescheduled maintenance information
for more information.
•There is a filter located under
each front seat.
•The filter can be accessed from the rear of the seat. Move the front
seat to full up to ease access.
To remove an air filter:
1. Remove key from ignition.
2. Push up on the outside rigid edge
of the filter until the tabs are
released, then rotate the air filter
toward the front of the vehicle.
3. Remove filter.
Seating and Safety Restraints
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The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
Tire rotation
Rotating your tires at the recommended interval (as indicated in the
Scheduled Maintenance Guidechapter) will help your tires wear more
evenly, providing better tire performance and longer tire life.
•Front-wheel drive
(FWD)/All-wheel drive (AWD)
vehicles (front tires at top of
diagram)
Sometimes irregular tire wear can be corrected by rotating the tires.
Note:If your tires show uneven wear ask an authorized dealer to check
for and correct any wheel misalignment, tire imbalance or mechanical
problem involved before tire rotation.
Note:Your vehicle may be equipped with a dissimilar spare tire/wheel. A
dissimilar spare tire/wheel is defined as a spare tire and/or wheel that is
different in brand, size or appearance from the road tires and wheels. If
you have a dissimilar spare tire/wheel it is intended for temporary use
only and should not be used in a tire rotation.
Note:After having your tires rotated, inflation pressure must be checked
and adjusted to the vehicle requirements.
INFORMATION CONTAINED ON THE TIRE SIDEWALL
Both U.S. and Canada Federal regulations require tire manufacturers to
place standardized information on the sidewall of all tires. This
information identifies and describes the fundamental characteristics of
the tire and also provides a U.S. DOT Tire Identification Number for
safety standard certification and in case of a recall.
Tires, Wheels and Loading
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TRAILER TOWING
Trailer towing with your vehicle may require the use of a trailer tow
option package. An optional Class III towing hitch is available and may be
required for your towing purposes.
Trailer towing puts additional loads on your vehicle’s engine,
transmission, axle, brakes, tires and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing:
•Do not tow a trailer until your vehicle has been driven at least
1,000 miles (1,600 km).
•Consult your local motor vehicle laws for towing a trailer.
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
•Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
•Stay within your vehicle’s load limits.
•Use extra caution when driving while trailer towing. Refer toDriving
while you towin this chapter.
•Service your vehicle more frequently if you tow a trailer. Refer to
Special operating conditionsin theScheduled Maintenance Guide
chapter.
For load specification terms found on the label and instructions on
calculating your vehicle’s load, refer toVehicle loading - with and
without a trailerin this chapter when figuring the total weight of your
vehicle.
WARNING:Do not exceed the GVWR or the GAWR specified on
the certification label.
WARNING:Towing trailers beyond the maximum recommended
gross trailer weight exceeds the limit of the vehicle and could
result in engine damage, transmission damage, structural damage, loss
of vehicle control, vehicle rollover and personal injury.
Tires, Wheels and Loading
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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SERVICE RECOMMENDATIONS
•Use thescheduled maintenance informationto track routine
service.
•Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications.
•Your authorized dealer can provide parts and service.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
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3. To attach the new wiper to the
wiper arm, align the slot (1) and
cross pin (2) and firmly press the
wiper arm into the wiper blade until
a click is heard.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level dipstick. See
Identifying components in the
engine compartmentin this
chapter for location of dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
•If the oil level isbetween the lower and upper holes,the oil level
is acceptable,DO NOT ADD OIL.
•If the oil level is below the lower hole, add enough oil to raise the
level within the lower and upper holes.
•Oil levels above the upper hole may cause engine damage. Some oil
must be removed from the engine by an authorized dealer.
7. Put the dipstick back in and ensure it is fully seated.
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Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in thescheduled maintenance information.
Ford production and Motorcraftreplacement oil filters are designed for
added engine protection and long life. If a replacement oil filter is used
that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraftoil filter or
another with equivalent performance for your engine application.
BATTERY
Your vehicle is equipped with a
Motorcraftmaintenance-free
battery which normally does not
require additional water during its
life of service.
If your battery has a cover/shield, make sure it is reinstalled
after the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
It is recommended that the negative battery cable terminal be
disconnected from the battery if you plan to store your vehicle for an
extended period of time. This will minimize the discharge of your battery
during storage.
Note:Electrical or electronic accessories or components added to the
vehicle by the dealer or the owner may adversely affect battery
performance and durability.
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Note:Electrical or electronic accessories added to the vehicle may
adversely affect battery performance and durability and may also affect
the performance of other electrical systems in the vehicle.
When a battery replacement is required, the battery should only be
replaced with a Ford recommended replacement battery that matches
the electrical requirements of the vehicle.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
intervals listed inscheduled maintenance information.The coolant
concentration should be maintained at 50/50 coolant and distilled water.
Coolant concentration testing is possible with a hydrometer or antifreeze
tester. The level of coolant should be maintained within the COLD FILL
RANGE in the coolant reservoir. If the level falls below, add coolant per
the instructions in theAdding engine coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50/50 mixture of coolant and water provides the following:
•Improved freeze protection
•Improved boiling protection
•Protection against rust and other forms of corrosion.
•Enables calibrated gauges to work properly.
When the engine is cold, check the level of the engine coolant in the
reservoir.
The engine coolant should be within
the COLD FILL RANGE as listed on
the engine coolant reservoir.
Refer toscheduled maintenance informationfor service interval
schedules.
Maintenance and Specifications
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