roof FORD EXPLORER 2016 5.G User Guide

THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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Explorer (TUB), enUSA, First Printing Customer Assistance

Protected components
Fuse amp rating
Fuse or relay number
Instrument cluster.
7.5A 2
13
Smart data link.
Steering column control module.
Not used.
—
14
Smart datalink connector power.
10A 2
15
Heads up display.
Not used.
—
16
Electronic finish panel.
5A 2
17
Push button start switch.
5A 2
18
Ignition switch.
Key inhibit.
Transmission control switch (tow haul).
7.5A 2
19
Not used.
—
20
Terrain management switch.
5A 2
21
Heads up display.
Humidity sensor.
Occupant classification sensor.
5A 2
22
Delayed accessory power.
10A 1
23
Power windows.
Moonroof.
Folding mirror relay.
DC inverter.
Window/moonroof switch illumination.
Central lock relay.
20A 1
24
Left-hand front smart window motor.
30A 1
25
Door zone module.
Right-hand front smart window motor.
30A 1
26
Door zone module.
Moonroof.
30A 1
27
Sony amplifier - 10 channel.
20A 1
28
Sony amplifier - 14 channel.
30A 1
29
273
Explorer (TUB), enUSA, First Printing Fuses

Note:
Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Do not use a commercial or high-pressure
sprayer on the surface or edge of stripes
and graphics. This can damage them and
cause the edges to peel away from the
vehicle surface.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free of debris or foreign
material.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles. •
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
301
Explorer (TUB), enUSA, First Printing Vehicle Care

For a complete listing of the
accessories that are available for your
vehicle, please contact your authorized
dealer or visit our online store at:
Web Address
www.Accessories.Ford.com
You can also visit: Web Address
www.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protector.
• Hood deflectors.
• Side window deflectors.
• Splash guards.
Interior Style
• Ambient lighting.
• Cargo area protector.
• Floor mats.
• Rear console. Lifestyle
•
Ash cup or smoker's package.
• Camping tent*.
• Car covers*.
• Cargo organization and management.
• Rear seat entertainment*.
• Roof crossbars.
• Roof racks and carriers*.
• Trailer hitch balls.
• Trailer hitch drawbars and towing
accessories.
Peace of Mind
• Cargo shade.
• Keyless entry keypad.
• Parking sensors*.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
482
Explorer (TUB), enUSA, First Printing Accessories

with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source. No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFROMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF NAV2 OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. UNDER
NO CIRCUMSTANCES SHALL NAV2’
s OR
ITS SUPPLIERS ’ LIABILITY HEREUNDER
EXCEED THE PRICE PAID. Certain liability
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
523
Explorer (TUB), enUSA, First Printing Appendices

Installing Child Seats......................................17
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
.........................................93
Instrument Lighting Dimmer.....................82
Interior Lamps
.................................................85
Battery Saver......................................................... 86
Dome Lamp........................................................... 85
Front Row Map Lamps...................................... 85
Second Row Dome and Courtesy Lamps................................................................. 86
Second Row Dome and Map Lamps...........86
Third Row Cargo Lamp...................................... 86
Interior Mirror...................................................90 Auto-Dimming Mirror......................................... 90
Introduction.........................................................7
J
Jump Starting the Vehicle.........................257 Connecting the Jumper Cables..................... 257
Jump Starting...................................................... 258
Preparing Your Vehicle..................................... 257
Removing the Jumper Cables....................... 258
K
Keyless Entry
....................................................67
SECURICODE™ Keyless Entry
Keypad................................................................. 67
Keyless Starting............................................165 Ignition Modes..................................................... 166
Keys and Remote Controls
........................48
Principle of Operation........................................ 48
L
Lane Keeping System
................................220
Switching the System On and Off................221
Lighting Control
..............................................80
Headlamp Flasher................................................ 81
High Beams............................................................ 80
Lighting
..............................................................80
General Information........................................... 80
Load Carriers See: Roof Racks and Load Carriers.............234 Load Carrying
................................................233
Load Limit.......................................................235 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 242
Vehicle Loading - with and without a Trailer................................................................. 235
Locking and Unlocking................................60 Activating Intelligent Access............................. 61
Autolock................................................................... 62
Autounlock ............................................................ 62
Battery Saver......................................................... 63
Enabling or Disabling Autolock and Autounlock........................................................ 62
Illuminated Entry.................................................. 63
Illuminated Exit..................................................... 63
Locking and Unlocking the Doors with the Key Blade........................................................... 60
Opening a Rear Door from Inside.................. 60
Power Door Locks................................................ 60
Remote Control.................................................... 60
Smart Unlocks for Integrated Keyhead Transmitter......................................................... 61
Smart Unlocks for Intelligent Access Keys....................................................................... 61
Locks..................................................................60
Luggage Covers
............................................234
Lug Nuts See: Changing a Road Wheel....................... 328
M
Maintenance..................................................275 General Information.......................................... 275
Manual Climate Control
.............................129
Manual Liftgate...............................................63 Closing the Liftgate............................................. 64
Opening the Liftgate........................................... 64
Manual Seats
.................................................143
Lumbar Adjustment.......................................... 144
Moving the Seat Backward and Forward............................................................. 143
Recline Adjustment........................................... 143
Media Hub
......................................................367
532
Explorer (TUB), enUSA, First Printing Index

Memory Function.........................................146
Easy Entry and Exit Feature............................ 147
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob....................................................................... 147
Saving a PreSet Position................................. 146
Message Center See: Information Displays................................ 101
Mirrors See: Heated Windows and Mirrors..............138
See: Windows and Mirrors................................ 87
Mobile Communications Equipment.......13
Moonroof............................................................91 Bounce-Back......................................................... 92
Opening and Closing the Moonroof...............91
Opening and Closing the Sunscreen.............91
Venting the Moonroof........................................ 92
Motorcraft Parts - 2.3L EcoBoost™.................................................336
Motorcraft Parts - 3.5L Duratec
..............337
Motorcraft Parts - 3.5L Ecoboost™.................................................338
MyFord Touch ™
..........................................406
General Information........................................ 406
MyFord Touch ™ Troubleshooting.........475
MyKey Troubleshooting...............................58
MyKey ™
.............................................................54
Principle of Operation........................................ 54
N
Navigation ......................................................
466
cityseekr............................................................... 468
Destination Mode............................................. 466
Map Mode.............................................................. 471
Navigation Map Updates................................ 474
Navigation Voice Commands........................ 474
Point of Interest (POI) Categories...............467
Quick-touch Buttons........................................ 473
Setting Your Navigation Preferences.........469
Normal Scheduled Maintenance
..........489
Intelligent Oil-Life Monitor™........................ 489
Normal Maintenance Intervals.................... 490
O
Oil Change Indicator Reset......................282 Oil Check
See: Engine Oil Check....................................... 281
Opening and Closing the Hood..............276 Closing the Hood................................................ 277
Opening the Hood............................................. 276
Ordering Additional Owner's Literature.....................................................264
Obtaining a French Owner ’s Manual.........264
Overhead Console
.......................................164
P
Parking Aids
....................................................198
Principle of Operation...................................... 198
Parking Brake.................................................190
Passenger Knee Airbag................................45
Passive Anti-Theft System.........................70 SecuriLock®........................................................... 70
PATS See: Passive Anti-Theft System..................... 70
Pedals.................................................................76
Perchlorate.........................................................11
Personal Safety System ™
..........................39
How Does the Personal Safety System
Work?.................................................................. 39
Phone...............................................................445 Making Calls........................................................ 448
Pairing Subsequent Cell Phones.................447
Pairing Your Cell Phone for the First Time.................................................................. 446
Phone Menu Options....................................... 448
Phone Settings.................................................... 451
Phone Voice Commands................................ 452
Receiving Calls................................................... 448
Text Messaging.................................................. 449
Post-Crash Alert System..........................259
Power Door Locks See: Locking and Unlocking............................ 60
Power Liftgate
.................................................64
Hands-Free Feature............................................ 67
Obstacle Detection............................................. 66
Opening and Closing the Liftgate.................. 65
Setting the Liftgate Open Height.................. 66
Stopping the Liftgate Movement.................. 66
Power Seats
...................................................144
Multi-Contour Front Seats With Active
Motion ............................................................... 145
Power Lumbar..................................................... 145
533
Explorer (TUB), enUSA, First Printing Index

Power Steering Fluid Check....................288
Power Windows..............................................87
Accessory Delay.................................................... 87
Bounce-Back......................................................... 87
One-Touch Down................................................. 87
One-Touch Up....................................................... 87
Window Lock......................................................... 87
Pre-Collision Assist.....................................230 Using the Pre-Collision Assist
System............................................................... 231
Protecting the Environment........................14
R
Rear Parking Aid...........................................198 Obstacle Distance Indicator.......................... 199
Rear Passenger Climate Controls...........137
Rear Seats
........................................................147
Adjusting the Rear Seats.................................. 147
Rear Under Floor Storage.........................233 Adjustable Load Floor...................................... 233
Cargo Management System.......................... 233
Rear View Camera
......................................208
Using the Rear View Camera
System............................................................. 208
Rear View Camera See: Rear View Camera.................................. 208
Rear Window Wiper and Washers...........78 Rear Camera Washer.......................................... 79
Rear Window Washer......................................... 79
Rear Window Wiper............................................. 78
Recommended Towing Weights
...........244
Refueling..........................................................174 Easy Fuel ™ Capless Fuel System.................175
Remote Control
..............................................49
Car Finder................................................................ 52
Integrated Keyhead Transmitters .................49
Intelligent Access Key........................................ 49
Memory Feature.................................................... 51
Remote Start ........................................................ 52
Replacing the Battery......................................... 50
Sounding a Panic Alarm.................................... 52
Remote Start..................................................139 Automatic Settings............................................ 139
Removing a Headlamp..............................293
Repairing Minor Paint Damage
..............304 Replacement Parts
Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................53
Reporting Safety Defects (Canada Only)..............................................................265
Reporting Safety Defects (U.S. Only)..............................................................264
Roadside Assistance..................................255 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 255
Vehicles Sold in Canada: Using Roadside Assistance....................................................... 255
Vehicles Sold in the United States: Getting Roadside Assistance................................... 255
Vehicles Sold in the United States: Using Roadside Assistance................................... 255
Roadside Emergencies
..............................255
Roof Racks and Load Carriers................234 Adjusting the Crossbar.................................... 235
Thumbwheel Kit................................................. 234
Running-In See: Breaking-In................................................. 252
Running Out of Fuel.....................................173 Adding Fuel From a Portable Fuel
Container........................................................... 173
Filling a Portable Fuel Container................... 173
S
Safety Belt Height Adjustment.................36
Safety Belt Minder..........................................37 Belt-Minder™......................................................... 37
Safety Belts
.......................................................31
Principle of Operation.......................................... 31
Safety Belt Warning Lamp and Indicator Chime..............................................................36
Conditions of operation..................................... 36
Safety Canopy ™
............................................45
Safety Precautions........................................171
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Explorer (TUB), enUSA, First Printing Index

Satellite Radio..............................................364
Satellite Radio Electronic Serial Number
(ESN)................................................................ 365
Satellite Radio Reception Factors..............365
SIRIUS® Satellite Radio Service.................. 365
Troubleshooting................................................. 366
Scheduled Maintenance Record...........494
Scheduled Maintenance..........................486
Seats.................................................................140
Security..............................................................70
Settings............................................................416 Clock........................................................................\
417
Display..................................................................... 417
Settings.................................................................. 421
Sound..................................................................... 419
Vehicle.................................................................... 419
Side Airbags
.....................................................44
Side Sensing System.................................200 Obstacle Distance Indicator........................... 201
Sitting in the Correct Position.................140
Snow Chains See: Using Snow Chains................................. 324
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............12
Using Your Vehicle With a Snowplow............12
Special Operating Conditions Scheduled Maintenance..............................................492
Exceptions............................................................ 493
Speed Control See: Cruise Control............................................. 213
Stability Control
............................................193
Principle of Operation....................................... 193
Starter Switch See: Ignition Switch........................................... 165Starting a Gasoline Engine.......................166
Automatic Engine Shutdown........................ 168
Failure to Start..................................................... 167
Guarding Against Exhaust Fumes...............169
Important Ventilating Information..............169
Stopping the Engine When Your Vehicle is Moving............................................................... 168
Stopping the Engine When Your Vehicle is Stationary......................................................... 168
Vehicles with an Ignition Key......................... 166
Vehicles with Keyless Start............................ 166
Starting and Stopping the Engine..........165 General Information.......................................... 165
Steering...........................................................229 Electric Power Steering................................... 229
Steering Wheel
................................................72
Storage Compartments.............................164
Sunroof See: Moonroof........................................................ 91
Sun Visors
..........................................................91
Illuminated Vanity Mirror.................................... 91
Supplementary Restraints System.........40 Principle of Operation........................................ 40
Symbols Glossary
.............................................7
SYNC™ Applications and Services........................................................384
911 Assist............................................................... 384
SYNC Mobile Apps........................................... 386
SYNC™...........................................................368 General Information......................................... 368
SYNC™ Troubleshooting
.........................398
T
Tailgate See: Manual Liftgate........................................... 63
See: Power Liftgate............................................. 64
Technical Specifications See: Capacities and Specifications............334
Terrain Response
..........................................195
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................262
535
Explorer (TUB), enUSA, First Printing Index