FORD F-150 2021 Owners Manual

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
. o wner .f or d . c om .
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service. EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC is powered and working properly
at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC.
• A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
87
F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing 911 Assist
(If Equipped)

•
A connected Bluetooth® enabled
phone must have adequate network
coverage, battery power and signal
strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is off and the phone connected
to SYNC, an icon displays on the status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number. The following
are limitations of this feature:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
88
F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing 911 Assist
(If Equipped)

REMOTE CONTROL
LIMITATIONS
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Make sure a valid remote control is within
5 ft (1.5 m)
from the front door handles
and rear of vehicle.
The system may not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone. USING THE REMOTE CONTROL
- POLICE RESPONDER
(IF
EQUIPPED) Note:
If there is a problem with the remote
entry system, make sure to take all remote
controls with you to an authorized dealer in
order to aid in troubleshooting the problem.
Unlock Press the button to unlock all
doors. See
Unlocking and
Locking the Doors Using the
Remote Control
(page 104).
Lock Press the button to lock all
doors. See
Unlocking and
Locking the Doors Using the
Remote Control
(page 104).
89
F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Keys and Remote ControlsE203600 E138629 E138623

Sounding the Panic Alarm (If Equipped)
Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Note: The panic alarm operates regardless
of the ignition position.
USING THE REMOTE CONTROL
Use your remote control to access various
vehicle systems.
Note: The buttons on your remote may vary
depending on the vehicle region or options.
Unlock Press the button to unlock all
doors. See Unlocking and
Locking the Doors Using the
Remote Control
(page 104).
Lock Press the button to lock all
doors. See
Unlocking and
Locking the Doors Using the
Remote Control
(page 104).
Remote Start
(If Equipped) Press the button to remote start.
See
Remotely Starting and
Stopping the Vehicle (page
183).
Tailgate
(If Equipped) Press the button to open the
tailgate. See
Opening the
Tailgate Using the Remote
Control
(page 127). Panic Alarm
(If Equipped) Press the button to sound the
panic alarm. See Sounding the
Panic Alarm
(page 91).
OPENING AND CLOSING THE
FLIP KEY
Opening Your Flip Key
Press the round button on the remote
control to extend the flip key. Note:
Inspect the key blade for debris.
Periodically clean with a brush.
Closing Your Flip Key
Press and hold the round button on the
remote control to fold the key blade when
not in use.
90
F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Keys and Remote ControlsE138624 E138629 E138623 E138625 E191530 E138624 E191532

REMOVING THE KEY BLADE
Push the release button on your passive
key and pull the key blade out.
SOUNDING THE PANIC ALARM
Press the button to sound the
panic alarm. Press the button
again, or switch the ignition on
to turn it off. Note:
The panic alarm only operates when
the ignition is off.
LOCATING YOUR VEHICLE Press the lock button twice
within three seconds. The turn
signal lamps flash.
Note: We recommend you use this method
to locate your vehicle.
CHANGING THE REMOTE
CONTROL BATTERY - POLICE
RESPONDER WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention. WARNING:
If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent. Make sure you dispose of old
batteries in an environmentally
friendly way. Seek advice from
local authorities about recycling old
batteries.
91
F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Keys and Remote ControlsE191532 E322866 E138624 E138623 E107998

1. Twist a thin coin in the slot of the
remote control near the key ring to
remove the battery cover.
Note: Do not remove the rubber cover and
circuit board from the front housing of the
remote control.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
2. Remove the old battery.
3. Insert the new battery. Refer to the symbols inside the remote control for
the correct orientation of the battery.
Press the battery down to make sure
you have it fully seated in the housing.
4. Reinstall the battery housing cover onto the remote control.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control operates normally. CHANGING THE REMOTE
CONTROL BATTERY -
VEHICLES WITH: PUSH
BUTTON START WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention. WARNING:
If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
The remote control uses one coin-type
3-volt lithium battery CR2450 or
equivalent. 92
F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Keys and Remote ControlsE203601 E322866

1. Push the release button and pull the
key blade out. 2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover. 3. Insert a screwdriver, and carefully
remove the battery.
4. Install a new battery with the + facing
upward.
5. Reinstall the battery housing cover onto the transmitter and install the key
blade. Dispose of old batteries in an
environmentally friendly way.
Seek advice from your local
authority about recycling old batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
93
F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Keys and Remote ControlsE303824 E218402 E107998

CHANGING THE REMOTE
CONTROL BATTERY -
VEHICLES WITH: FLIP KEY
WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention. WARNING:
If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
Battery Replacement Procedure
The remote control uses one coin-type
3-volt lithium battery CR2032 or
equivalent.
Press the button to release the key blade
before beginning the procedure. 1. Insert a screwdriver, in the position
shown and gently push the clip.
2. Press the clip down to release the battery cover. 3. Carefully remove the cover.
4. Insert a screwdriver as shown to
release the battery. Note:
Do not touch the battery contacts or
the printed circuit board with the
screwdriver.
5. Remove the battery.
94
F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Keys and Remote ControlsE191533 E151799 E151800 E151801

6. Install a new battery with the + facing
up.
7. Replace the battery cover. Dispose of old batteries in an
environmentally friendly way.
Seek advice from your local
authority about recycling old batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference. PROGRAMMING THE REMOTE
CONTROL - VEHICLES WITH:
PUSH BUTTON START
General Information
You must have two previously
programmed remote controls inside your
vehicle and the new unprogrammed
remote controls readily accessible. Contact
an authorized dealer to have the spare
remote control programmed if two
previously programmed remotes are not
available. Make sure that your vehicle is
off before beginning this procedure. Make
sure that you close all the doors before
beginning and that they remain closed
throughout the procedure. Perform all
steps within 30 seconds of starting the
sequence. Stop and wait for at least one
minute before starting again if you perform
any steps out of sequence.
Read and understand the entire procedure
before you begin.
Note:
You can program a maximum of four
remote controls to your vehicle.
Note: If your programmed remote controls
are lost or stolen and you do not have an
extra coded remote, you need to have your
vehicle towed to an authorized dealer. Store
an extra programmed remote away from
your vehicle in a safe place to help prevent
any inconvenience. Contact an authorized
dealer to purchase additional spare or
replacement remotes.
Steps for Programming Your Spare
Remote Control
Note: Your vehicle is equipped with one of
the following center consoles.
95
F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Keys and Remote ControlsE107998 E151795

Programming Backup Location
1. Place the first programmed remote in
the backup slot inside the cup holder
or center console with your foot off the
brake pedal, press and release the push
button ignition switch.
2. Wait five seconds and then press and release the push button ignition switch
again.
3. Remove the remote control.
4. Within 10 seconds, place a second programmed remote control in the
backup slot. Press and release the
push button ignition switch.
5. Wait five seconds and then press and release the push button ignition switch
again. Keep the ignition on for at least
three seconds, but no more than 10
seconds.
6. Remove the remote control. 7. Place the unprogrammed remote
control in the backup slot and press
and release the push button ignition
switch.
Programming is now complete. With your
foot on the brake pedal, press the push
button ignition switch to verify the remote
control functions operate and your vehicle
starts with the new remote control.
If programming was not successful, wait
10 seconds and repeat Steps 1 through 7.
If you are still unsuccessful, take your
vehicle to an authorized dealer.
PROGRAMMING THE REMOTE
CONTROL - VEHICLES WITH:
FLIP KEY
General Information
You can program your own remote control
to your vehicle. This procedure programs
both the engine immobilizer keycode and
the remote entry portion of the remote
control to your vehicle.
Only use remote controls with an
integrated mechanical key.
You must have two previously
programmed coded remote controls and
the new un–programmed remote readily
accessible. Contact an authorized dealer
to have the spare remote control
programmed if the two previously
programmed coded remote controls are
not available.
Read and understand the entire procedure
before you begin.
Steps for Programming Your Spare
Remote Control
1. Insert the first previously programmed
coded key into the ignition.
96
F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Keys and Remote ControlsE312216 E269950