FORD FLEX 2013 1.G Owners Manual

Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford ESP Service Contract. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Avoid the rising cost of properly maintaining your vehicle!
Ford ESP also offers a Premium Maintenance Plan that covers items that
routinely wear out.
The coverage is prepaid, so you never have to worry about affording your
vehicle maintenance. It covers regular checkups, routine inspections,
preventive care and replacement of items that require periodic attention
fornormal “wear”:
•Wiper blades•Brake pads and linings
•Spark plugs (except
California)•Shock absorbers
•Clutch disc•Belts and hoses
Contact your selling Ford or Lincoln dealership today so they can
customize a Ford Extended Service Plan that fits your driving lifestyle
and budget.
Interest free finance options available
Take advantage of our installment payment plan, just a 10% down
payment will provide you with an affordable no interest, no-fee payment
opportunity.
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PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD EXTENDED SERVICE PLAN!
Name
To learn more, call our Ford ESP specialists at 800-367-3377, and don't forget to ask about our interest free payment
program, allowing you all the security and benefits Ford ESP has to offer wh i l e paying over time. Your pre-approved with
no credit checks,no hassles!
Or, complete the information below and mail this to:
Ford
ESPP.O. Box 8072
Royal Oak, MI 48068-9933
ADDRESS APT. #
STATE ZIP CITY
E-MAIL
(PLEASE PRINT)
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers. The Lincoln
Maintenance Protection Plan is honored at authorized Lincoln dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it. Keep all receipts for completed maintenance with the vehicle.
Regular maintenance intervals for your vehicle have been established
based upon rigorous testing. It is important that you have your vehicle
serviced at the proper times. These intervals serve two purposes; one is
to maintain the reliability of your vehicle and the second is keep your
cost of owning the vehicle down.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet the specifications identified
in theCapacities and Specificationschapter. Failure to perform
scheduled maintenance invalidates warranty coverage on parts affected
by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership?
Factory-Trained Technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians, have received. Your vehicle is very sophisticated and
built with multiple complex performance systems. Every manufacturer
develops these systems using different specifications and performance
features. That’s why it’s important to rely upon your dealership to
properly diagnose and repair your vehicle.
Genuine Ford and MotorcraftReplacement Parts
Dealerships stock Ford, Motorcraftand Ford-authorized remanufactured
parts branded replacement parts. These parts meet or exceed Ford
Motor Company’s specifications. Parts installed at your dealership carry a
nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited
warranty. If you do not use Ford authorized parts they may not meet
Ford specifications and depending on the part it could affect emissions
compliance.
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Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient and they offer one stop shopping.
They can perform any services that are required on your vehicle, from
general maintenance to collision repairs.
Note:Not all dealers have extended hours or bodyshops. Please contact
your dealer for details.
Protecting Your Investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is equipped with the Intelligent Oil Life Monitor™ (IOLM)
system which displays a message in the message center at the proper oil
change service interval; this interval may be up to one year or
10,000 miles (16,000 km). When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the message center display, it’s time for
an oil change; the oil change must be done within two weeks or
500 miles (800 km) of the ENGINE OIL CHANGE DUE or OIL CHANGE
REQUIRED message appearing. The Intelligent Oil Life Monitor™ must
be reset after each oil change; refer to theInstrument Clusterchapter.
If your message center is prematurely reset or becomes inoperative, you
should perform the oil change interval at six months or 5,000 miles
(8,000 km) from your last oil change.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the using only genuine Ford, Motorcraftor
Ford-authorized remanufactured replacement for parts because they are
engineered for your vehicle.
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Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
this book and in theWorkshop Manual.Additional chemicals or additives
not approved by Ford and are not recommended as part of normal
maintenance. Please consult yourWarranty Manualfor complete warranty
information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic and,
by itself, does not necessarily indicate a concern or that the fluid needs to
be changed. However, discolored fluids that also show signs of overheating
and/or foreign material contamination should be inspected immediately by a
qualified expert such as the factory-trained technicians at your dealership.
Your vehicle’s oils and fluids should be changed at the specified intervals or
in conjunction with a repair. Flushing is a viable way to change fluid for
many vehicle sub-systems during scheduled maintenance. It is critical that
systems are flushed only with new fluid that is the same as that required to
fill and operate the system, or using a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six months intervals.
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
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Multi-Point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
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NORMAL SCHEDULED MAINTENANCE AND LOG
Intelligent Oil Life Monitor™
Your vehicle is equipped with an Intelligent Oil Life Monitor™ that
determines when the engine oil should be changed based on how your
vehicles is used. By using several important factors in its calculations, the
monitor helps reduce the cost of owning your vehicle and reduce
environmental waste at the same time. This means you won’t have to
remember to change the oil on a mileage-based schedule; the vehicle lets
you know when an oil change is due by displaying ENGINE OIL CHANGE
DUE or OIL CHANGE REQUIRED in the message center. The following
table is intended to provide examples of vehicle use and its impact on
engine oil change intervals; it is provided as a guideline only. Actual
engine oil change intervals will depend on several factors and will
generally decrease with severity of use.
When to expect the OIL CHANGE REQUIRED message
Miles (km) Vehicle use and examples
7500-10000
(12000-16000)Normal
– Normal commuting with highway driving
– No, or moderate, load/towing
– Flat to moderately hilly roads
– No extended idling
5000-7499
(8000-11999)Severe
– Moderate to heavy load/towing
– Mountainous or off-road conditions
– Extended idling
– Extended hot or cold operation
3000-4999
(4000-7999)Extreme
– Maximum load/towing
– Extreme hot or cold operation
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Normal Scheduled Maintenance - At every oil change interval as
indicated by the message center
Change engine oil and filter
Rotate tires, inspect tire wear and measure tread depth
Perform multi-point inspection (recommended)
Inspect automatic transmission fluid level (if equipped with dipstick);
consult dealer for requirements
Inspect brake pads, shoes, rotors, drums, brake linings, hoses and
parking brake
Inspect cabin air filter (if equipped)
Inspect engine cooling system strength and hoses
Inspect exhaust system and heat shields
Inspect rear axle and U-joints; lubricate if equipped with grease fittings
(AWD vehicles)
Inspect half-shaft boots (if equipped)
Inspect steering linkage, ball joints, suspension, tie-rod ends, driveshaft
and U-joints; lubricate if equipped with grease fittings
Inspect wheels and related components for abnormal noise, wear,
looseness or drag
Reset your Intelligent Oil Life Monitor™ after each engine oil and filter
change; refer to theInstrument Clusterchapter
Do not exceed one year or 10,000 miles (16,000 km) between
service intervals
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