pairing phone FORD FLEX 2015 1.G User Guide

Vehicle Health Report and SYNC Services
(Traffic, Directions and Information) issues
Issue Possible
cause(s)Possible solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account
may not be
activated on the
website, OR
•You may have
the wrong VIN
(vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the report
on the website, or
I receive a system
error.The preferred
dealer information
did not load
correctly.When you register your account,
you must list a preferred dealer. If
one is already listed, try selecting
another dealer and logging out.
Log back in and change it back to
your preferred dealer and retrieve
the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone may
not be activated
on the website.•Update your mobile number in
your account on the website.
•Make sure you have full signal
strength and that yourBluetooth
volume level has been turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when I
tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
MyFord Touch® (If Equipped)525
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

911 Assist™ ......................412, 491
A
ABS (see Brakes) .....................212
Accessing and using your
USB port ....................................469
Accessing call history/phone
book during active call .............401
Accessing your calendar ..........490
Accessing your media menu
features ......................................423
Accessing your phone menu
features ......................................402
Accessory delay ........................106
Active call menu options .........401
Active Park Assist .....................218
Adaptive Cruise Control ...........228
Adding (pairing) a phone ........477
Advanced menu options ...410, 430
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................410
Airbag supplemental restraint
system ..........................................52
and child safety seats ..............53
description ................................52
disposal ......................................62
driver airbag ..............................52
passenger airbag .......................52
side airbag ...........................52, 57
Air cleaner filter .......312–313, 366
Air conditioning ........................138
manual heating and air
conditioning system ...............138
Air filter, cabin ..........................147All Wheel Drive (AWD),
driving off road .........................204
Ambient mood/lighting .............497
AM/FM .......................................456
Antifreeze
(see Engine coolant) ................298
Anti-lock brake system
(see Brakes) ..............................212
Anti-theft system ..................85, 88
arming the system ..............85, 88
disarming a triggered system ..88
Audio system
Single CD ................376, 381–382
Audio system
(see Radio) ................376, 381–382
Automatic transmission
driving an automatic
overdrive .................................199
fluid, adding ............................304
fluid, checking ........................304
fluid, refill capacities ..............362
fluid, specification ..................362
Selectshift (SST) ....................200
Auxiliary Input Jack .................465
Auxiliary input jack (Line in) ..390
Auxiliary powerpoint ................175
A/V inputs ..........................391, 473
B
Battery .......................................309
acid, treating emergencies .....309
jumping a disabled battery ....273
maintenance-free ....................309
replacement, specifications ...366
servicing ..................................309
Blind Spot Information
System .......................................237
Index563
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

M
Making and receiving calls .......477
MAP DVD - Loading and
Unloading ..................................477
Map icons ..................................518
Map mode ..................................516
Map preferences .......................514
Map updates ..............................519
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................428
Message center .........................120
warning messages ...........123, 130
Mirrors ...............................106, 109
fold away .................................106
programmable memory ............66
side view mirrors (power) .....106
Moon roof ..................................110
Motorcraft® parts .............320, 366
MyFord Touch™ system ..........442
MyKey ..........................................70
N
Navigation features ...................510
Navigation voice commands ....520
Notifications ..............................490
O
Octane rating ............................191
P
Pairing other phones ........398, 477
Pairing your phone ...................476Pairing your phone for
the first time .....................397, 476
Parental MyKey programming ...70
Park Assist ................................218
Parking brake ............................212
Parts
(see Motorcraft® parts) ..........366
Passenger Occupant
Classification Sensor ...................54
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................409
Phone redial ..............................402
Phone settings ..................480, 503
Phone voice commands ............482
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................426
POI categories ...........................512
Point of Interest (POI) .............512
Power distribution box
(see Fuses) ...............................285
Power door locks ........................74
Power liftgate ..............................80
Power mirrors ...........................106
Powerpoint ................................175
Power steering ..........................245
fluid, checking and adding ....308
fluid, refill capacity ................362
fluid, specifications .................362
Power Windows .........................105
Privacy information ..........394, 448
Push button start system .........182
Putting a call on/off hold .........401
Index567
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)