transmission FORD FLEX 2019 Owners Manual

Storage Compartments
Center Console
.............................................143
Overhead Console ......................................
144
Starting and Stopping the Engine
General Information ...................................
145
Ignition Switch ..............................................
145
Keyless Starting ...........................................
146
Starting a Gasoline Engine ......................
146
Engine Block Heater ...................................
149
Fuel and Refueling
Safety Precautions .......................................
151
Fuel Quality .....................................................
151
Fuel Filler Funnel Location .......................
152
Running Out of Fuel ....................................
152
Refueling .........................................................
154
Fuel Consumption ......................................
156
Engine Emission Control
Emission Law ................................................
158
Catalytic Converter .....................................
159
Transmission
Automatic Transmission ...........................
162
All-Wheel Drive
Using All-Wheel Drive ...............................
166
Brakes
General Information ....................................
173
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
174
Parking Brake .................................................
174
Traction Control
Principle of Operation ................................
175
Using Traction Control ...............................
175Stability Control
Principle of Operation
................................
176
Using Stability Control ...............................
177
Parking Aids
Principle of Operation ................................
178
Rear Parking Aid ...........................................
178
Active Park Assist ........................................
179
Rear View Camera ......................................
183
Cruise Control
Principle of Operation ................................
187
Using Cruise Control ...................................
187
Using Adaptive Cruise Control ...............
188
Driving Aids
Blind Spot Information System .............
194
Cross Traffic Alert ........................................
196
Steering ...........................................................
199
Collision Warning System ........................
199
Load Carrying
Cargo Nets ....................................................
202
Roof Racks and Load Carriers ...............
202
Load Limit ......................................................
202
Towing
Towing a Trailer ...........................................
208
Trailer Sway Control ..................................
209
Recommended Towing Weights ..........
209
Essential Towing Checks ...........................
211
Towing the Vehicle on Four Wheels ......
214
Driving Hints
Breaking-In .....................................................
216
Economical Driving .....................................
216
Driving Through Water ...............................
217
Floor Mats .......................................................
217
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents

Roadside Emergencies
Roadside Assistance
..................................219
Hazard Flashers ..........................................
220
Fuel Shutoff ..................................................
220
Jump Starting the Vehicle .........................
221
Post-Crash Alert System ..........................
223
Transporting the Vehicle ..........................
223
Customer Assistance
Getting the Services You Need ..............
225
In California (U.S. Only) ............................
226
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) .....................
227
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
228
Getting Assistance Outside the U.S. and Canada .......................................................
228
Ordering Additional Owner's Literature ........................................................................\
230
Reporting Safety Defects (U.S. Only) ........................................................................\
230
Reporting Safety Defects (Canada Only) ........................................................................\
230
Fuses
Fuse Specification Chart ..........................
232
Changing a Fuse ...........................................
241
Maintenance
General Information ..................................
243
Opening and Closing the Hood .............
243
Under Hood Overview - 3.5L Duratec ........................................................................\
244
Under Hood Overview - 3.5L Ecoboostâ„¢ ........................................................................\
245
Engine Oil Dipstick ......................................
247
Engine Oil Check .........................................
247
Oil Change Indicator Reset .....................
248
Engine Coolant Check ..............................
249
Automatic Transmission Fluid Check ........................................................................\
253 Brake Fluid Check
.......................................
255
Power Steering Fluid Check ....................
255
Washer Fluid Check ...................................
255
Changing the 12V Battery ........................
256
Checking the Wiper Blades .....................
257
Changing the Wiper Blades ....................
258
Adjusting the Headlamps .......................
259
Removing a Headlamp ............................
260
Changing a Bulb .........................................
260
Changing the Engine Air Filter ...............
263
Vehicle Care
General Information ..................................
265
Cleaning Products ......................................
265
Cleaning the Exterior .................................
265
Waxing ............................................................
267
Cleaning the Engine ...................................
267
Cleaning the Windows and Wiper Blades ........................................................................\
267
Cleaning the Interior ..................................
268
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
268
Cleaning Leather Seats ............................
269
Repairing Minor Paint Damage ..............
270
Cleaning the Wheels .................................
270
Vehicle Storage ............................................
270
Body Styling Kits ..........................................
272
Wheels and Tires
General Information ...................................
273
Tire Care .........................................................
275
Using Snow Chains ....................................
288
Tire Pressure Monitoring System .........
289
Changing a Road Wheel ..........................
293
Technical Specifications .........................
298
Capacities and Specifications
Engine Specifications - 3.5L Duratec ........................................................................\
299
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Engine Specifications - 3.5L Ecoboostâ„¢
........................................................................\
299
Motorcraft Parts - 3.5L Duratec ...........
300
Motorcraft Parts - 3.5L Ecoboostâ„¢ .....
302
Vehicle Identification Number ...............
303
Vehicle Certification Label ......................
304
Transmission Code Designation ...........
304
Capacities and Specifications - 3.5L Duratec .......................................................
305
Capacities and Specifications - 3.5L Ecoboostâ„¢ ..............................................
309
Bulb Specification Chart ...........................
313
Audio System
General Information ...................................
315
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio ............................
316
Audio Unit - Vehicles With: Premium AM/ FM/CD ..........................................................
321
Audio Unit - Vehicles With: Sony AM/FM/ CD .................................................................
322
USB Port .........................................................
323
Media Hub .....................................................
323
SYNCâ„¢
General Information ..................................
324
Using Voice Recognition ..........................
326
Using SYNCâ„¢ With Your Phone ...........
329
SYNCâ„¢ Applications and Services ......
342
Using SYNCâ„¢ With Your Media Player ........................................................................\
344
SYNCâ„¢ Troubleshooting ........................
354
SYNCâ„¢ 3
General Information ..................................
362
Home Screen ................................................
374
Using Voice Recognition ...........................
375
Entertainment .............................................
382
Climate ...........................................................
392
Phone ..............................................................
394
Navigation ....................................................
400Apps
................................................................
408
Settings ............................................................
411
SYNCâ„¢ 3 Troubleshooting .....................
424
Accessories
Accessories ...................................................
438
Ford Protect
Ford Protect .................................................
440
Scheduled Maintenance
General Maintenance Information ......
442
Normal Scheduled Maintenance .........
445
Special Operating Conditions Scheduled Maintenance ............................................
448
Scheduled Maintenance Record ..........
450
Appendices
Electromagnetic Compatibility ............
460
End User License Agreement ................
462
Type Approvals ...........................................
488
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Table of Contents

On Board Diagnostics Data Link
Connector
WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’
safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Introduction

Then...
If...
The Belt-Minder feature will not activate.
You and the front seat passenger buckle
your safety belts before you switch the
ignition on or less than 1– 2 minutes elapse
after you switch the ignition on...
The Belt-Minder feature activates, the
safety belt warning light illuminates and a
warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your safety belts.
You or the front seat passenger do not
buckle your safety belts before your vehicle
reaches at least 6 mph (9.7 km/h) and 1–
2
minutes elapse after you switch the ignition
on...
The Belt-Minder feature activates, the
safety belt warning light illuminates and a
warning tone sounds for 6 seconds every
25 seconds, repeating for about 5 minutes
or until you and the front seat passenger
buckle your safety belts.
The safety belt for the driver or front
passenger is unbuckled for about 1 minute
while the vehicle is traveling at least 6 mph
(9.7 km/h) and more than 1–
2 minutes
elapse after you switch the ignition on...
Deactivating and Activating the
Belt-Minder Feature WARNING: While the system allows
you to switch this feature off, the intent of
the system is to remind you to wear your
safety belt to improve your chance to
survive an accident. We recommend you
leave the system switched on for yourself
and others who may use the vehicle.
Note: The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Note: If you are using MyKey, you cannot
disable the Belt-Minder. Also, if you have
previously disabled the Belt-Minder, it will
be re-enabled during the use of MyKey. See
MyKey â„¢
(page 57). . Read Steps 1–4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
•
The parking brake is set.
• The transmission is in park (P).
• The ignition is off.
• The driver and front passenger safety
belts are unbuckled.
1. Switch the ignition on. Do not start the
vehicle.
2. Wait until the safety belt warning light turns off (about 1 minute). After Step
2, wait an additional 5 seconds before
proceeding with Step 3. Once you start
Step 3, you must complete the
procedure within 20 seconds.
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Seatbelts

3. Remove the old battery.
4. Insert a new battery with the + facing
downward. Press the battery down to
make sure it is fully in the housing.
5. Reinstall the battery housing cover onto the remote control and install the
key blade.
Car Finder Press the button twice within
three seconds.
The horn sounds and the direction
indicators flash. We recommend you use
this method to locate your vehicle, rather
than using the panic alarm.
Note: If any door or the liftgate is open, or
if the hood is open on vehicles with an
anti-theft alarm or remote start, the horn
sounds twice and the direction indicators
do not flash.
Sounding the Panic Alarm Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
switch it off.
Note: The panic alarm only operates when
the ignition is off. Remote Start
(If Equipped) WARNING:
To avoid exhaust fumes,
do not use remote start if your vehicle is
parked indoors or in areas that are not well
ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
remote control.
This feature allows you to start your
vehicle from the outside. The remote
control has an extended operating range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started. See Automatic
Climate Control
(page 113).
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system does not work if
any of the following occur:
• The ignition is on.
• The anti-theft alarm triggers.
• You switch off the feature.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The service engine soon indicator was
on the last time your vehicle was
driven.
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Keys and Remote ControlsE138622 E138623 E138624 E138625

You can still lock your vehicle with the key
in the ignition by either:
•
Using the keyless entry keypad with the
driver door closed.
• Pressing the lock button on the remote
control even if the doors are not closed.
If both front doors are closed, you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not.
Smart Unlocks for Intelligent
Access Keys (If Equipped)
This helps to prevent you from locking your
key inside the passenger compartment or
rear cargo area.
When you electronically lock your vehicle
with any door open, transmission in park
(P) and the ignition off, the system will
search for an intelligent access key in the
passenger compartment after you close
the last door. If the system finds a key, all
of the doors will immediately unlock and
the horn sounds twice, indicating that a
key is inside.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle.
To override smart unlock, lock your vehicle
after you have closed all doors by:
• Using the keyless entry keypad.
• Pressing the lock button on another
intelligent access key.
• Touching the locking area on the front
of the door handle with another
intelligent access key in your hand.
When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if:
• The ignition is on.
• The ignition is off and the transmission
is not in park (P). Autolock
Autolock locks all the doors when all of the
following occur:
•
All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle attains a speed greater
than
4 mph (7 km/h).
Autounlock
Autounlock unlocks all the doors when all
of the following occur:
• The ignition is on, all the doors are
closed and your vehicle has been in
motion at a speed greater than
4 mph
(7 km/h).
• Your vehicle comes to a stop and you
switch the ignition off or to accessory.
• You open the driver door within 10
minutes of switching the ignition off or
to accessory.
Note: If you electronically lock your vehicle
after you switch the ignition off with the
driver door closed, the doors will not
autounlock.
Enabling or Disabling Autounlock
To enable or disable autounlock, do the
following:
1. Switch the ignition on.
2. Press the power door unlock control three times.
3. Switch the ignition off.
4. Press the power door unlock control three times.
5. Switch the ignition on. The horn sounds indicating your vehicle is in
programming mode.
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Doors and Locks

POWER LIFTGATE (If Equipped)
WARNING: It is extremely dangerous
to ride in a cargo area, inside or outside of
a vehicle. In a crash, people riding in these
areas are more likely to be seriously injured
or killed. Do not allow people to ride in any
area of your vehicle that is not equipped
with seats and seatbelts. Make sure
everyone in your vehicle is in a seat and
properly using a seatbelt. Failure to follow
this warning could result in serious
personal injury or death. WARNING:
Make sure that you fully
close the liftgate to prevent exhaust fumes
from entering your vehicle. If you are
unable to fully close the liftgate, open the
air vents or the windows to allow fresh air
to enter your vehicle. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Keep keys out of reach
of children. Do not allow children to
operate or play near an open or moving
power liftgate. You should supervise the
operation of the power liftgate at all times.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
The liftgate only operates with the
transmission in park (P).
If there is a problem with the open or close
request, a tone sounds for one of the
following reasons: •
The ignition is on and the transmission
is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The liftgate is not fully closed and your
vehicle speed is at or above
3 mph
(5 km/h).
If the liftgate starts to close after it has
fully opened, this indicates there may be
excessive weight on the liftgate or a
possible strut failure. A repetitive tone
sounds and the liftgate closes under
control. Remove any excessive weight from
the liftgate. If the liftgate continues to
close after opening, have the system
checked by an authorized dealer.
Opening and Closing the Liftgate WARNING:
Make sure all persons
are clear of the power liftgate area before
using the power liftgate control.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open when
you are driving. This could damage the
liftgate and its components.
From the Instrument Panel With the transmission in park
(P), press the button on the
instrument panel.
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing LiftgateE138633

Display Mode
XXX mi (km) to empty, Fuel gauge and Total odometer
Option 1
Round tachometer, Fuel gauge and Total odometer
Option 2
Round tachometer, Engine coolant temp gauge, Fuel gauge and Total
odometer
Option 3
Digital speedometer, Fuel gauge and Total odometer
Option 4
Regardless of display mode chosen, when you use the SelectShift Automatic â„¢ trans-
mission (SST), the cluster will change to the round tachometer if not already selected.
XXX mi (km) to empty
Shows approximate fuel level before the
fuel tank reaches empty. The value is
dynamic and can change (raise or lower)
depending on driving style.
Fuel gauge
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
in the fuel tank. The arrow next to the fuel
pump symbol shows the fuel filler door
side of your vehicle. When the fuel level
becomes low, the level indicator will
change to amber. When the fuel level
becomes critically low, the level indicator
will change to red.
Note: The fuel gauge level may vary slightly
when your vehicle is moving or when driving
on a slope.
Note: When a MyKey® is in use, low fuel
warnings will display earlier. Round tachometer
Indicates the engine speed in revolutions
per minute. Driving with your tachometer
pointer continuously at the top of the scale
may damage the engine. During SelectShift
Automatic
â„¢ transmission (SST) use, the
currently selected gear will appear in the
display.
Engine coolant temperature gauge
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator will be in the normal range. If the
engine coolant temperature exceeds the
normal range, stop your vehicle as soon as
safely possible, switch off the engine and
let the engine cool.
Trip 1 & 2
Choose between the following trip
displays. Trip 1 & 2
Trip distance
Average fuel economy
Elapsed trip time
Hold OK to Reset
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Information Displays

Traction Control
Action
Message
Displays the status of the traction control system. See UsingTraction Control (page 175).
Traction Control Off
Transmission Action
Message
You switched the engine off and shift select lever is in anyposition other than P (Park).
Shift to Park
Towing Action
Message
The system detects trailer sway, so you need to reduce your speed.
Trailer Sway Reduce
Speed
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Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Information Displays