FORD FOCUS 2012 3.G Manual Online

•Vehicle Health Report (if equipped, U.S. only):Provides a
diagnostic and maintenance report card of your vehicle.
•Traffic, Directions and Information (if equipped, U.S.
only):Provides access to Traffic, Directions and information such
as travel, horoscopes, stock prices and more.
In order for these features to work, your cellular phone must be
compatible with SYNC. To check your phone’s compatibility, please visit
www.SyncMyRide.com or www.syncmaroute.ca.
Refer to the following sections for more information on each feature.
SYNCServices: Traffic, Directions & Information (TDI), if
equipped, U.S. only
Note: SYNCwith Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
registeras youmustregister to use the service. You must also have a
paired and connectedBluetoothenabled cellular phone in order to
connect to SYNCTraffic, Directions & Information Services. Refer to
thePhone Featureschapter for pairing instructions.
SYNCServices uses advanced vehicle sensors, integrated GPS
technology and comprehensive map and traffic data, to give you
personalized traffic reports, precise turn-by-turn directions, business
search, news, sports, weather and more. For a complete list of services,
or to learn more, please visit www.SyncMyRide.com.
To connect to SYNCTraffic, Directions & Information Services
using voice commands:
1. Press
.
2. When prompted, say, “Services”. This initiates an outgoing call to
SYNCTDI Services using your paired and connectedBluetoothenabled
cellular phone.
3. Once connected, follow the voice prompts to request your desired service
such as “Traffic” or “Directions”. You can also say, “What are my choices?”
to receive a complete list of available services from which to choose.
4. To return to the services main menu, say “Services” or for help, simply
say, “Help”.
To connect to SYNCTraffic, Directions & Information Services
using the phone menu:
1. Press
or PHONE to enter thePhone Menu.
Entertainment Systems
81
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

2. Scroll repeatedly untilServicesappears in the display.
3. Press OK to confirm and enter the Services menu. The display will
indicate the system is connecting.
4. Press OK. SYNCwill initiate the call to the services portal.
5. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Directions. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
6. To return to the services menu, say “Services” or for help, simply say,
“Help”.
To disconnect from SYNCServices (TDI) you can:
•Press and hold the phone button (
) on the steering wheel.
•Say “Goodbye” from the SYNC Services main menu.
Receiving Turn by Turn Directions:
1. When connected to the Services portal, say “Directions” or “Business
Search”.
2. Follow the voice prompts to select your Destination. Once your
destination is selected, your current vehicle location is uploaded and a
route based on current traffic conditions is calculated and sent back to
your vehicle . After the route download is complete, the phone call is
automatically ended. You will receive driving instructions via audible
prompts.
3. While on an active route, you can select or say ‘Route Summary or
‘Route Status’ to view the Route summary turn list or the Route Status
ETA. You can also turn voice guidance on or off, cancel the route or
update the route.
Personalizing Traffic, Directions and Information:Your Traffic,
Directions and Information Services can be personalized to provide
quicker access to your most used or favorite information. You can save
address points such as, ‘work’ or ‘home’. You can also save favorite
information like sports teams, such as ‘Detroit Lions’, or a news category.
To learn more, log onto www.SyncMyRide.com.
Push to interrupt:You can, at any time while you are connected to
SYNC TDI Services, press
to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Portable:Your SYNC TDI Services subscription is associated with your
Bluetoothenabled cellular phone number, not your VIN (Vehicle
Entertainment Systems
82
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

Identification Number). Thus, you can use your SYNC TDI Service with
any vehicle equipped with Traffic, Directions and Information. Simply
pair and connect your phone to any vehicle equipped with Traffic,
Directions and Information and continue enjoying your personalized
services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect to Traffic, Directions and Information, the
service uses GPS technology and advanced vehicle sensors to collect the
vehicle’s current location, travel direction and speed to help provide you
with the directions, traffic reports, or business searches you request.
Further, to provide the services you request and for continuous
improvement, the service may collect and record call details and voice
communications. For more information, see Traffic, Directions and
Information, Terms and Conditions at www.SyncMyRide.com. If you do
not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
Note: SYNCwith Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
register.Standard phone and message rates may apply. Subscription
may be required. To register and check your eligibility for free services,
log onto www.SyncMyRide.com.
Note: Traffic, Directions & Information Services will not function
properly if you have enabled caller ID blocking on your mobile
phone. Prior to using SYNC TDI Services, ensure that your mobile
phone is not blocking caller ID.
911 Assist™ (if equipped)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC, and continue to function properly
with the ability to make and maintain a 911 call initiated by
SYNC, and the 911 Assist™ feature must be previously enabled
(set to ON).
Entertainment Systems
83
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

WARNING:Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or non-functional.
The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, every cell phone operates differently. While SYNC,
911 Assist™ works with most cell phones, some may have trouble
using this feature. Finally, not all crashes deploy an airbag or, in
certain vehicles, activate the fuel pump shut-off which are the
criteria to initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in your Owner’s Guide. If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
Entertainment Systems
84
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNCis
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connectedBluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC, SYNCwill search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNCprovides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
or PHONE on the steering wheel controls or on the audio
system. Before initiating the 911 call for the occupants, SYNCwill say
the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call as described above will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
Entertainment Systems
85
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. To access the setting:
1. Press
or PHONE to enter thePhone Menu.
2. Scroll repeatedly until911 Assistappears in the radio display.
3. Press OK to confirm and enter the911 Assistmenu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display. Set On
or Set Off will appear in the display as confirmation.
Note:Off selections include: Off with reminder and Off without
reminder. Off with reminder provides a display and voice reminder at
phone connection at vehicle start. Off without reminder provides a
display reminder only without a voice reminder.
For more information, please visit www.SyncMyRide.com or
www.syncmaroute.ca.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
Vehicle health report (if equipped, U.S. only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Reports supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note: Your Vehicle Health Report feature requires activation
prior to use. Visit www.SyncMyRide.com to register.There is no fee
or subscription associated with Vehicle Health Report, but youmust
register to use this feature.
Entertainment Systems
86
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

SYNCallows you to check your vehicle’s overall ‘health’ in the form of
diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer
VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a
Vehicle Health Report, Ford Motor Company may collect your cell
phone number (to process your report request) and diagnostic
information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle
information. Ford may use the vehicle information it collects for
any purpose. If you do not want to disclose your cell phone
number or vehicle information, do not run the feature or set up
your Vehicle Health Report profile at www.SyncMyRide.com. Refer
to www.SyncMyRide.com — Vehicle Health Report Terms and
Conditions, and Privacy Statement — for more information.
You can initiate a Vehicle Health Report in the vehicle and view the
complete report with all information listed above on SyncMyRide.com.
You can also choose for SYNCto automatically remind you to run
reports at specific mileage intervals. After you’ve registered for the
Vehicle Health Report service and established your preferences at
www.SyncMyRide.com, you can then request a Vehicle Health Report (in
your vehicle) and return to your account at www.SyncMyRide.com to
view your report. Cell phone airtime usage may apply when reporting.
To access and run a report (after the vehicle has been running a
minimum of 60 seconds):
1. Press PHONE to enterPhone Menu.
2. Scroll untilVehicle Healthis selected and press OK.
3. Scroll to select from the following options:
•User Preferences:Press OK to select and enter the menu.
Scroll to select from:
•Automatic Reports:Press OK and select on or off. Select
’On’ to have SYNC automatically prompt you to run a health
report at certain mileage intervals.Note:You must first turn
this feature ’on’ before you can select the mileage intervals at
which you would like to be prompted.
Entertainment Systems
87
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

•Mileage Intervals:Press OK. Scroll to select between 5,000,
7,500 or 10,000 mile intervals and press OK to make your
selection.
•Return:Press OK to exit the menu.
•Run Report:Press OK for SYNC to run a health report of your
vehicle’s diagnostic systems and send the results to Ford where it
will be combined with scheduled maintenance information, open
recalls and other field service actions and un-serviced vehicle
inspection items from your authorized dealer.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
Media features with SYNC
SYNCallows you to access and
play music from your digital music
player over the vehicle’s speaker
system using the system’s media
menu or voice commands.
You can also choose to sort and play
your music by specific metadata
categories such as:
•Artists
•Albums
•Genres
•Playlists
•Tracks
•Similar Music
Compatibility
SYNC is capable of hosting nearly any digital media player including:
iPod, Zune™, “Plays from device” players, and most USB drives.
SYNC will also support audio formats such as MP3, WMA, WAV and ACC.
Connecting your digital media player to SYNCvia the USB port
Note:If your digital media player has an On/Off switch, ensure that the
device is turned On.
Entertainment Systems
88
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

To connect using voice commands:
1. Plug the device into the vehicle’s USB port.
2. Press VOICE or
and when prompted, say, “USB”.
3. You can now play music by saying any of the appropriate voice
commands. Refer to theMedia voice commands.
To connect using the system menu:
1. Plug the device into the vehicle’s USB port.
2. Press AUX.
3. Press MENU to enter theMedia Menu.
4. Scroll untilSelect Sourceappears and press OK.
5. Scroll to select USB and press OK.
6. Depending on how many digital media files are on your
connected device,Indexingmay appear in the radio display until
indexing is complete. You will then be taken to thePlay Menu.
7. Press OK and scroll through selections of:
•Play All
•Albums
•Genres
•Playlists
•Tracks
•Explore USB
•Similar Music
•Return
5. When the desired selection appears in the display, press OK to
build your desired music selection.
For more information, refer toAccessing your play menulater in
this chapter.
What’s playing?
At any time while a track is playing, you can press
and say, “What’s
playing?”. SYNC will read the metadata tags of the playing track to you
(if populated).
Entertainment Systems
89
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)

Media voice commands
Press
and when prompted, say, “USB” . You may then say any of the
following:
•Play all•Play
•Pause•What’s playing?
•Play next track•Play previous track
•Play Song •Search song
•Refine song •Similar music
•Play next folder
2•Play previous folder2
•Autoplay on•Autoplay off
•Repeat off•Repeat on
•Shuffle on•Shuffle off
•Play genre
1•Play playlist 1
•Play album 1•Play artist 1
•Play track 1•Search artist 1
•Search genre 1•Search track 1
•Search album 1•Refine album 1
•Refine artist 1•Refine track 1
•Connections
1Voice commands which are not available until indexing is complete.
2Voice commands which are only available in folder mode. For more
information, refer toExploring the USB devicelater in this chapter.
Note:In the above possible commands,“”is a dynamic listing in
that it could be the name of any desired group, artist, etc.
Autoplay:With this feature ON, SYNCallows you to listen to music
which has already been randomly indexed during the indexing process.
With this feature OFF, SYNCwill not begin to play any of your music
until all media has all been indexed.
Note:The larger the number of songs the system has to index, the
longer indexing will take. Indexing times can vary from device to device.
Search/Play Genre:You can search for and play a specific genre (type)
of music. SYNCwill search all the data from your indexed music and, if
available, will begin to play that type of music.
Entertainment Systems
90
2012 Focus(foc)
Owners Guide, 1st Printing
USA(fus)