bluetooth FORD MAVERICK 2023 Owners Manual

Connected Vehicle – Troubleshooting -Vehicles With: Modem..........................378
Connected Vehicle – Troubleshooting -Vehicles With: SYNC 3/SYNC 2.5......379
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot..........381
Changing the Vehicle Wi-Fi HotspotName or Password.................................381
Vehicle Wi-Fi Hotspot – Troubleshooting........................................................................382
Audio System - VehiclesWithout: SYNC 3
General Information..................................383
Audio Unit......................................................383
AM/FM Radio...............................................384
Connecting a Bluetooth® Device.........385
Streaming Bluetooth Audio...................386
Playing Media From a USB Device.......387
USB Port.........................................................387
Apps................................................................388
Using Voice Recognition..........................390
Audio System – Troubleshooting..........391
Audio System - Vehicles With:SYNC 3
Audio System Precautions......................392
Switching the Audio Unit On and Off........................................................................392
Selecting the Audio Source....................392
Playing or Pausing the Audio Source........................................................................392
Adjusting the Volume................................392
Switching Shuffle Mode On and Off........................................................................392
Switching Repeat Mode On and Off........................................................................392
Setting a Memory Preset.........................393
Muting the Audio........................................393
Adjusting the Sound Settings................393
Setting the Clock and Date.....................393
AM/FM Radio...............................................394
Digital Radio.................................................395
Satellite Radio.............................................396
Audio System – Troubleshooting.........397
SYNC™ 3
General Information...................................401
Using Voice Recognition..........................403
Entertainment..............................................410
Phone.............................................................420
Navigation.....................................................422
Electric Vehicle Information....................427
Apps................................................................428
Settings..........................................................430
SYNC™ 3 Troubleshooting.....................432
Vehicle Software Updates -Vehicles Without: SYNC 3
Vehicle Software Updates......................445
Accessories
Accessories...................................................446
12V Pre-Wired Connections
What are the 12V Pre-Wired Connections........................................................................447
12V Pre-Wired Connections Precautions........................................................................447
Locating the 12V Pre-Wired Connections........................................................................447
Ford Protect
What Is Ford Protect.................................448
Scheduled Maintenance
General Maintenance Information......450
Normal Scheduled Maintenance.........453
Special Operating Conditions ScheduledMaintenance............................................456
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, yourvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activatethe fuel pump shut-off. If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCsearches for and tries to connect to apreviously paired cell phone. SYNC thenattempts to call the emergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel.
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC is powered and working properlyat the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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•A connected Bluetooth® enabledphone must have adequate networkcoverage, battery power and signalstrength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is off and the phone connectedto SYNC, an icon displays on the status bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operatesin the U.S., Canada or in a territory in which911 is the emergency number. The followingare limitations of this feature:
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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Selecting a Radio Station From a List
1.Select Sources.
2.Select a radio source.
3.Select Browse.
4.Select a radio station from the list.
Manually Changing Radio Stations
Rotate the control to change thefrequency.
Automatically Changing RadioStations
Press to seek the next station upthe frequency band.
Press and hold to quickly seekup the frequency band.
Press to seek the next stationdown the frequency band.
Press and hold to quickly seekdown the frequency band.
Storing a Radio Station
Press and hold one of the preset buttonson the touchscreen.
Note:The radio could briefly mutes toindicate the station has been stored.
Radio Settings
Select the settings option on thefeature bar.
1.Select Radio.
2.Adjust the settings.
CONNECTING A BLUETOOTH®
DEVICE
Go to the settings menu on your device andswitch Bluetooth on.
Select the settings options onthe feature bar.
1.Select Bluetooth.
2.Switch Bluetooth on.
3.Select Add a Bluetooth Device.
Note:A prompt alerts you to search for yourvehicle on your device.
4.Select your vehicle on your device.
Note:A number appears on your device andon the touchscreen.
5.Confirm that the number on yourdevice matches the number on thetouchscreen.
Note:The touchscreen indicates that youhave successfully paired your device.
Bluetooth Settings
Select the settings option on thefeature bar.
1.Select Bluetooth.
2.Adjust the settings.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list ofprevious calls.
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Contacts
Alphabetically sort your contacts.
Phone Settings
Change ring tones, alerts or pair anotherphone.
Do Not Disturb
Reject incoming calls and switch ring tonesand alerts off.
Phone Keypad.
Directly dial a number.
Mute
Mute your cell phone microphone.
Text Messaging
Setting Text Message Notification
iOS
1.Go to the settings menu on your cellphone.
2.Select Bluetooth.
3.Select the information icon to the rightof your vehicle.
4.Switch text message notification on.
Android
1.Go to the settings menu on your cellphone.
2.Select Bluetooth.
3.Select the profiles option.
4.Select the phone profile .
5.Switch text message notification on.
Using Text Messaging
DescriptionMenu Item
View the text message.View
Call the sender.Call
Reply to the text message with a standard text message.Reply
STREAMING BLUETOOTH
AUDIO
Check the compatibility of your device onthe local Ford website.
Pair your device. See Connecting aBluetooth® Device (page 385).
Select the audio option on thefeature bar.
Select Sources.
Select the bluetooth option.
Press the button to play thetrack. Press the button again topause the track.
Press the button to skip to thenext track.
Press and hold the button to fastforward through the track.
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Possible Cause and ResolutionSymptom
I have an Android devicethat is correctly connected,I have restarted my appsand they are running but thesystem still cannot findthem.
–An issue on some older versions of the Android oper-ating system could result in apps not being found.
•Switch Bluetooth® off and on again to force thesystem to reconnect to your device.
I have an iOS device that iscorrectly connected, I haverestarted my apps and theyare running but the systemstill cannot find them.
–Cable connection issue.
•Disconnect the cable from your device, wait for amoment and then connect it again to force thesystem to reconnect to your device.
I have an Android devicerunning a media app whichthe system has found but Icannot hear the sound orthe sound is very quiet.
–Device volume is low.
•Turn the volume up on your device.
I have an Android devicerunning a number ofcompatible apps but thesystem cannot find all ofthem.
–Device limitation. Some Android devices have a limitednumber of Bluetooth® ports that apps can use toconnect. If you have more apps running on your devicethan the number of available Bluetooth® ports, thesystem cannot find all of them.
•Close some of the apps to allow the system to findthose that you want to use.
USING VOICE RECOGNITION
Phone Voice Service
This system allows you to use the voicerecognition features of your phone andfocus on your driving.
Press the voice control buttonon the steering wheel.
Note: This only works when connected viaBluetooth®. See Connecting aBluetooth® Device (page 385).
Note:When using voice recognition use thelanguage set on the device.
Note:We recommend that you check yourdata plan before using your phone voiceservice through the system. Using themcould result in additional charges.
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Automatic crash notificationsystem off.
Cell phone network signalstrength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle locationsharing on.
Wireless charger active.
Feature Bar
Select to use the radio, a USB, amedia player or a Bluetooth®device. See Entertainment(page 410).
Select to adjust climate settings
Select to make calls and accessthe phonebook on your cellphone. See Phone (page 420).
Select to use the navigationsystem.
Select to search for and usecompatible apps on your iOS orAndroid device. See Apps (page428).
Select to adjust system settings.See Settings (page 430).
Cleaning the Touchscreen
See Cleaning Displays and Screens(page 330).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1.Go to the SYNC update page on thelocal Ford website.
2.Download the update.
Note:The website notifies you if an updateis available.
3.Insert a USB drive into your computer.
Note:The USB drive needs to be empty andmeet the minimum requirements detailedon the website.
4.Follow the instructions provided todownload the update to the USB drive.
Installing an Update
Note:You can use the system when aninstallation is in progress.
1.Disconnect all other USB devices fromthe USB ports.
2.Connect the USB drive with the updateto a USB port.
Note:Installation starts automaticallywithin 10 minutes.
Updating the System Using a Wi-FiNetwork Connection
Connecting to a Wi-Fi Network
Select the settings option on thefeature bar.
1.Select Automatic Updates.
2.Select System Wi-Fi.
3.Switch System Wi-Fi on.
4.Select Available Wi-Fi Networks.
5.Select an available Wi-Fi network.
Note:Enter the network password toconnect to a secure network.
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Action and DescriptionVoice Command
You can use this command to view the next page of options onany screen where multiple pages of choices are given.Next Page
You can use this command to view the previous page of optionson any screen where multiple pages of choices are given.Previous Page
Gives you available commands you can use on the currentscreen.Help
Included here are some of the mostpopular commands for each SYNC 3feature.
Audio Voice Commands
___ is a dynamic listing, meaning that foraudio voice commands it can be the nameof a Sirius channel or a channel number, aradio frequency number, or the name of anartist, album, song or a genre.
To control the media features, press the voice button and when prompted, say:
DescriptionVoice Command
You can say the Sirius channel name or numbersuch as "Sirius channel 16".
1Sirius Channel ___
You can also tune to a Sirius channel by saying the channel's name, such as "The Pulse".
Allows you to tune to a specific FM or AMfrequency such as "FM 88.7" or "AM 1580".AM ___
FM ___
Allows you to tune to a specific HD frequencysuch as “FM 88.7 HD 1”.
1FM ___ HD ___
Allows you to listen to music on your Bluetooth®connected device.Bluetooth Audio
Allows you to listen to music on your USBconnected device.USB
For USB audio only, you can say the name of anartist, album, song or a genre to listen to thatselection. Your system must finish indexingbefore this option is available. For example, youcould say "Play artist The Beatles" or "Play songPenny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
Play Song ___
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DescriptionVoice Command
Play Audiobook ___
For USB audio only, you can say the name of anartist, album, or a genre to browse by that selec-tion. Your system must finish indexing before thisoption is available. For example you can say"Browse artist The Beatles" or "Browse genrefolk".
Browse ___
Browse Artist ___
Browse Album ___
Browse Genre ___
Browse Playlist ___
Browse Audiobook ___
Browse Podcast ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands (If Equipped)
You can control the temperature of thevehicle using voice commands.
___ is a dynamic listing, meaning that forclimate voice commands it can be thedesired degrees for the temperaturesetting.
To adjust the temperature, say:
DescriptionVoice Command
Adjust the temperature between 60–85°F(15.5–29.5°C).Set the Temperature to ____
Phone Voice Commands
Pairing a Phone
You can use voice commands to connectyour Bluetooth®-enabled phone to thesystem.
To pair your phone, press the voice button and when prompted, say:
DescriptionVoice Command
Follow the on-screen instructions to complete the pairingprocess. See Settings (page 430).Pair Phone
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Menu Item
AM
FM
1SIRIUS
CD
The name of the USB that is plugged in displays here.USB
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, theydisplay here as individual source selections.Apps
1 This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls onthe radio bezel to select a station.
To tune a station using thetouchscreen, select:
Menu Item
Direct Tune
A pop up appears, allowing you to type inthe frequency of a station. You can onlyenter a valid station for the source you arecurrently listening to.
You can press the backspace button todelete the previously entered number.
Once you have entered the station'scall numbers, you can select:
Action and Descrip-tionMenu Item
Press to beginplaying the stationyou have entered.
Enter
Press to exitwithout changingthe station.
Cancel
Presets
To set a new preset, tune to the stationand then press and hold one of thememory preset buttons. The audio mutesbriefly while the system saves the stationand then returns.
You may be able to add additional presetpages using the settings option on thefeature bar.
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