FORD MUSTANG MACH-E 2021 User Guide

Stability Control
How Does Stability Control Work
.........201
Switching Stability Control On and Off ........................................................................\
202
Stability Control Indicator .......................
204
Steering
Electric Power Steering ............................
205
Steering – Troubleshooting ....................
206
Parking Aids
Parking Aid Precautions ...........................
207
Switching Parking Aid On and Off ........
207
Rear Parking Aid .........................................
208
Front Parking Aid ........................................
208
Side Parking Aid ..........................................
209
Parking Aid Indicators .................................
211
Parking Aids – Troubleshooting ..............
211
Rear View Camera
What Is the Rear View Camera ...............
212
Rear View Camera Precautions ..............
212
Locating the Rear View Camera .............
212
Rear View Camera Guide Lines ..............
212
Rear View Camera Object Distance Indicators ....................................................
213
Rear View Camera Settings .....................
213
360 Degree Camera
What Is the 360 Degree Camera ...........
215
How Does the 360 Degree Camera Work ........................................................................\
.
215
360 Degree Camera Precautions ..........
215
360 Degree Camera Limitations ...........
215
Locating the 360 Degree Cameras .......
216
360 Degree Camera Guide Lines ..........
216
360 Degree Camera Settings ..................
217
Active Park Assist
What Is Active Park Assist ........................
218How Does Active Park Assist Work
.......
218
Active Park Assist Precautions ...............
218
Switching Active Park Assist On and Off ........................................................................\
.
218
Entering a Parallel Parking Space .........
218
Entering a Perpendicular Parking Space ........................................................................\
.
219
Exiting a Parking Space .............................
219
Active Park Assist – Troubleshooting ........................................................................\
220
Adaptive Cruise Control
How Does Adaptive Cruise Control With Stop and Go Work ..................................
222
Adaptive Cruise Control Precautions ........................................................................\
222
Adaptive Cruise Control Limitations ........................................................................\
222
Switching Adaptive Cruise Control On and Off ........................................................
224
Adaptive Cruise Control Automatic Cancellation ..............................................
225
Setting the Adaptive Cruise Control Speed ..........................................................
225
Setting the Adaptive Cruise Control Gap ........................................................................\
226
Canceling the Set Speed ..........................
227
Resuming the Set Speed ..........................
227
Overriding the Set Speed ........................
228
Adaptive Cruise Control Indicators ......
228
Switching From Adaptive Cruise Control to Cruise Control .....................................
228
Lane Centering ............................................
229
Intelligent Adaptive Cruise Control .......
231
Adaptive Cruise Control – Troubleshooting ......................................
232
Active Drive Assist
What Is Active Drive Assist ......................
235
How Does Active Drive Assist Work ......
235
Active Drive Assist Precautions .............
235
Active Drive Assist Requirements ........
236
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Active Drive Assist Limitations
..............236
Active Drive Assist Settings ....................
236
Switching Active Drive Assist On and Off ........................................................................\
.
237
Active Drive Assist Alerts ..........................
237
Active Drive Assist Automatic Cancellation ..............................................
237
Active Drive Assist Indicators .................
238
Active Drive Assist – Troubleshooting ........................................................................\
239
Drive Mode Control
What Is Drive Mode Control ...................
240
Selecting a Drive Mode ............................
240
Drive Modes ..................................................
240
One Pedal Drive
What is One Pedal Drive ..........................
242
One Pedal Drive Precautions .................
242
One Pedal Drive Limitations ...................
242
Switching One Pedal Drive On and Off ........................................................................\
242
One Pedal Drive Indicators ......................
242
Lane Keeping System
What Is the Lane Keeping System .......
243
How Does the Lane Keeping System Work ............................................................
243
Lane Keeping System Precautions ......
243
Lane Keeping System Limitations .......
243
Switching the Lane Keeping System On and Off .......................................................
244
Switching the Lane Keeping System Mode ...........................................................
244
Lane Keeping System Settings .............
244
Alert Mode .....................................................
245
Aid Mode ........................................................
245
Alert and Aid Mode ....................................
245
Lane Keeping System Indicators ..........
246
Blind Spot Assist ........................................
246Lane Keeping System – Troubleshooting
........................................................................\
248
Blind Spot Information System
What Is Blind Spot Information System ........................................................................\
.
251
How Does Blind Spot Information System Work .............................................
251
Blind Spot Information System Precautions ................................................
251
Blind Spot Information System Limitations .................................................
251
Blind Spot Information System Requirements ............................................
251
Switching Blind Spot Information System On and Off .................................
251
Locating the Blind Spot Information System Sensors .......................................
252
Blind Spot Information System Indicators ...................................................
252
Blind Spot Information System – Troubleshooting ......................................
253
Cross Traffic Alert
What Is Cross Traffic Alert ......................
254
How Does Cross Traffic Alert Work ......
254
Cross Traffic Alert Precautions ..............
254
Cross Traffic Alert Limitations ...............
254
Switching Cross Traffic Alert On and Off ........................................................................\
254
Locating the Cross Traffic Alert Sensors ........................................................................\
255
Cross Traffic Alert Indicators ..................
255
Cross Traffic Alert – Troubleshooting ........................................................................\
256
Pre-Collision Assist
What Is Pre-Collision Assist ....................
257
How Does Pre-Collision Assist Work ........................................................................\
257
Pre-Collision Assist Precautions ...........
257
Pre-Collision Assist Limitations ............
258
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Switching Pre-Collision Assist On and
Off ................................................................259
Locating the Pre-Collision Assist Sensors ........................................................................\
259
Distance Indication ....................................
259
Distance Alert ...............................................
261
Automatic Emergency Braking ...............
261
Evasive Steering Assist .............................
262
Pre-Collision Assist – Troubleshooting ........................................................................\
263
Driver Alert
What Is Driver Alert ....................................
265
How Does Driver Alert Work ...................
265
Driver Alert Precautions ...........................
265
Driver Alert Limitations .............................
265
Switching Driver Alert On and Off .......
266
Driver Alert Indicators ...............................
266
Driver Alert – Troubleshooting ..............
266
Speed Sign Recognition
What Is Speed Sign Recognition ..........
267
How Does Speed Sign Recognition Work ........................................................................\
267
Speed Sign Recognition Precautions ........................................................................\
267
Speed Sign Recognition Limitations ........................................................................\
267
Speed Sign Recognition Indicators ......
267
Setting the Speed Sign Recognition Speed Warning .......................................
268
Setting the Speed Sign Recognition Speed Tolerance ....................................
268
Speed Sign Recognition – Troubleshooting .....................................
268
Load Carrying
Load Carrying Precautions ......................
270
Locating the Safety Compliance Certification Labels .................................
271
What Is the Gross Axle Weight Rating ........................................................................\
..
271 What Is the Gross Vehicle Weight Rating
........................................................................\
..
271
What Is the Maximum Loaded Trailer Weight ..........................................................
271
What Is the Gross Combined Weight Rating ..........................................................
272
Calculating Payload ...................................
272
Calculating the Load Limit .......................
273
Luggage Compartment
Luggage Compartment Precautions ........................................................................\
275
Opening and Closing the Front Luggage Compartment ..........................................
275
Using the Front Luggage Compartment Emergency Release ................................
276
Installing and Removing the Luggage Compartment Cover ..............................
277
Adjusting the Luggage Compartment Load Floor ..................................................
278
Luggage Compartment Anchor Points ........................................................................\
278
Towing a Trailer
Towing a Trailer Precautions ..................
279
Driving Hints
Cold Weather Precautions .....................
280
Driving on Snow and Ice ..........................
280
Breaking-In ...................................................
280
Performance Vehicle Precautions .......
280
Driving in Special Conditions .................
280
Electric Vehicle ............................................
282
Driving Through Shallow Water ............
282
Floor Mats ......................................................
283
Crash and Breakdown Information
Roadside Assistance .................................
284
Switching the Hazard Flashers On and Off ................................................................
284
Jump Starting the Vehicle .......................
285
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Post-Crash Alert System
.........................287
Post Impact Braking ..................................
288
Automatic Crash Shutoff ........................
288
Transporting the Vehicle .........................
289
Towing Your Vehicle
Towing Your Vehicle Precautions .........
290
Recreationally Towing Your Vehicle .......................................................................
290
Emergency Towing ....................................
290
Towing Your Vehicle – Troubleshooting ........................................................................\
.
291
Fuses
Fuse Precautions ........................................
292
Under Hood Fuse Box ...............................
292
Battery Fuse Box .........................................
297
Body Control Module Fuse Box ............
299
Identifying Fuse Types ..............................
302
Fuses – Troubleshooting .........................
302
Maintenance
Maintenance Precautions .......................
303
Opening and Closing the Hood .............
303
Under Hood Overview ..............................
303
Checking the Coolant ...............................
304
Automatic Transmission Fluid Check .......................................................................
306
12V Battery ....................................................
306
12V Battery – Troubleshooting .............
306
Adjusting the Headlamps ........................
307
Exterior Bulbs ..............................................
308
Interior Bulbs ...............................................
308
Vehicle Care
General Information ..................................
309
Cleaning Products .....................................
309
Cleaning the Exterior ..................................
310
Waxing ..............................................................
311
Cleaning the Interior ....................................
311Repairing Minor Paint Damage
...............
313
Body Styling Kits
Body Styling Kit Precautions ...................
314
Storing Your Vehicle
Preparing Your Vehicle for Storage .......
315
Removing Your Vehicle From Storage ........................................................................\
.
316
Wheel and Tire Information
Locating the Tire label ................................
317
Department of Transportation Uniform Tire Quality Grades ..................................
317
Information on the Tire Sidewall ...........
318
Glossary of Tire Terminology ..................
323
Tire Replacement Requirements ..........
324
Using Summer Tires ..................................
326
Using Winter Tires .......................................
327
Using Snow Chains .....................................
327
Tire Care
Checking the Tire Pressures ...................
329
Inflating the Tires ........................................
329
Inspecting the Tire for Wear ...................
330
Inspecting the Tire for Damage ............
330
Inspecting the Wheel Valve Stems .......
331
Tire Rotation ..................................................
331
Tire Sealant and Inflator Kit
What Is the Tire Sealant and Inflator Kit ........................................................................\
333
Tire Sealant and Inflator Kit Precautions ........................................................................\
333
Locating the Tire Sealant and Inflator Kit ........................................................................\
333
Tire Sealant and Inflator Kit Components ........................................................................\
333
Using the Tire Sealant and Inflator Kit ........................................................................\
334
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Tire Pressure Monitoring
System
What Is the Tire Pressure Monitoring System .......................................................339
Tire Pressure Monitoring System Overview ....................................................
339
Tire Pressure Monitoring System Precautions ..............................................
340
Tire Pressure Monitoring System Limitations ................................................
340
Viewing the Tire Pressures .......................
341
Tire Pressure Monitoring System – Troubleshooting .......................................
341
Changing a Road Wheel
Wheel Nuts ...................................................
343
Capacities and Specifications
Motorcraft Parts .........................................
344
Cooling System Capacity and Specification ............................................
344
Air Conditioning System Capacity and Specification ............................................
345
Washer Fluid Specification .....................
346
Brake Fluid Specification .........................
346
Vehicle Identification
Vehicle Identification Number ..............
348
Installing the Vehicle Identification Card ........................................................................\
348
Connected Vehicle
What Is a Connected Vehicle .................
350
Connected Vehicle Requirements .......
350
Connected Vehicle Limitations .............
350
Connecting the Vehicle to a Mobile Network - Vehicles With: Modem .....
350
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC 4 .....
350
Connected Vehicle – Troubleshooting ........................................................................\
.
351 Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot
.........
354
Changing the Vehicle Wi-Fi Hotspot Name or Password ................................
354
Audio System
Audio System Precautions .....................
356
Switching the Audio Unit On and Off ........................................................................\
356
Selecting the Audio Source ....................
356
Playing or Pausing the Audio Source ........................................................................\
356
Adjusting the Volume ...............................
356
Switching Shuffle Mode On and Off ........................................................................\
356
Switching Repeat Mode On and Off ........................................................................\
356
Setting a Memory Preset .........................
356
Muting the Audio .........................................
357
Adjusting the Sound Settings ................
357
Setting the Clock and Date .....................
357
AM/FM Radio ...............................................
358
Digital Radio .................................................
358
Satellite Radio .............................................
359
Audio System – Troubleshooting .........
362
Center Display Overview
Center Display Precautions ....................
366
Center Display Limitations .....................
366
Status Bar .....................................................
366
Accessing Feature Drawers ....................
368
Rebooting the Center Display ...............
368
Voice Interaction
What is Voice Interaction ........................
369
Setting the Wake Word ............................
369
Beginning a Voice Interaction ................
369
Voice Interaction Examples ....................
369
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Phone
Phone Precautions
.....................................372
Connecting Your Phone ............................
372
Phone Menu ..................................................
372
Making and Receiving a Phone Call ......
373
Sending and Receiving a Text Message ........................................................................\
374
Switching Text Message Notification On and Off ........................................................
375
Bluetooth®
Connecting a Bluetooth® Device .........
376
Playing Media Using Bluetooth® ..........
376
Apps
App Precautions ..........................................
377
App Requirements ......................................
377
Accessing Apps ............................................
377
Enabling Apps on an iOS Device ...........
378
Enabling Apps on an Android Device ........................................................................\
378
Switching Apple CarPlay On and Off ........................................................................\
378
Switching Android Auto On and Off .....
378
Apps – Troubleshooting ...........................
379
Personal Profiles
How Do Personal Profiles Work ...........
380
Enabling or Disabling Personal Profiles .......................................................................
380
Creating a Personal Profile ......................
381
Linking or Unlinking a Personal Profile to a Remote Control ....................................
381
Linking or Unlinking a Personal Profile to a Device .......................................................
381
Personal Profile Settings ..........................
381
Navigation
Accessing Navigation ................................
383
Navigation Map Updates .........................
383
Adjusting the Map ......................................
383Live Traffic
.....................................................
383
Setting a Destination ................................
383
Waypoints .....................................................
384
Route Guidance ..........................................
384
Vehicle System Updates
Updating the Vehicle Systems Wirelessly ........................................................................\
385
Performing a Master Reset .....................
386
Accessories
Accessories ...................................................
387
Ford Protect
What Is Ford Protect .................................
388
Scheduled Maintenance
General Maintenance Information ......
390
Normal Scheduled Maintenance .........
392
Customer Information
Rollover Warning ........................................
394
The Better Business Bureau Auto Line Program .....................................................
394
The Mediation and Arbitration Program ........................................................................\
395
Ordering a Canadian French Owner's Manual .......................................................
395
Reporting Safety Defects in the United States .........................................................
396
Reporting Safety Defects in Canada .......................................................................
396
Declaration of Conformity .......................
397
Declaration of Conformity - Vehicles With: SYNC ...............................................
397
Type Approvals ............................................
397
Perchlorate ....................................................
407
Replacement Parts Recommendation ........................................................................\
407
Mobile Communications Equipment ........................................................................\
407
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Federal Highway Administration
Regulation ................................................408
End User License Agreement ................
408
Export Unique Options .............................
433
Appendices
Electromagnetic Compatibility .............
434
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing

If you require assistance or clarification on
policies or procedures, please contact the
customer relationship center.
United States
Ford Motor Company
Customer Relationship Center
PO Box 6248
Dearborn, MI 48126
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-888-658-6805
www.ford.com/help/contact/
Canada
Customer Relationship Center
Ford Motor Company of Canada Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
Facebook: FordServiceCA (English),
FordServiceQC (Francais)
Europe
Telephone: 02035644444
E-mail: [email protected]
Twitter: @forduk
Australia
Ford Motor Company
Attention: Customer Relationship Centre
Private Mail Bag 5
Fairlane Business Park #3
Campbellfield, Victoria, 3061
Telephone: 13 3673 (FORD)
E-mail: [email protected]
New Zealand
Ford Motor Company
Attention: Customer Relationship Centre
Private Bag 76912
Manukau City 2241
Telephone: 0800 367 369 (FORDNZ)
E-mail: [email protected]
China - Imported Vehicle
Customer Relationship Center
Telephone: 400-690-1886
Website: https://www.ford.com.cn/
China - Chang’
An Ford
Customer Relationship Center
Telephone: 800-810-8168
Mobile: 400-887-7766
Website: https://www.ford.com.cn/
Asia Pacific
E-mail: [email protected]
Caribbean, Central America and
Israel
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Fax: (313) 390-0804
Telephone: (313) 594-4857
E-mail: [email protected]
U.S. Virgin Islands and Puerto Rico
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (800) 841-3673
E-mail: [email protected]
Chile
Ford Customer Service
Telephone: (800) 470-408
Argentina
Telephone: 0800-888-3673
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Contacting Us

Brazil
www.ford.com.br
North Africa
E-mail: [email protected]
Sub-Saharan Africa
E-mail: [email protected]
Puerto Rico
Ford International Business Development,
Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
1-800-392-3673 (FORD)
Fax: (313) 390-0804
E-mail: [email protected]
www.ford.com.pr
Middle East
Ford Middle East Customer Relationship
Center
P.O. Box 21740
Dubai, United Arab Emirates
Telephone: 80004441066
Toll-free number for the Kingdom of Saudi
Arabia: 8008443673
Mobily and Zain cell phone users in Saudi
Arabia: 800850078
Kuwait: 22280384
Local telephone number for Kuwait: +965
1 898900
Fax: +971 4 3327266
E-mail: [email protected]
www.me.ford.com
South Korea
Telephone: +82-02-1600-6003
E-mail: [email protected]
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Contacting Us