steering wheel FORD MUSTANG MACH-E 2021 Owners Manual

Contacting Us
Contacting Us
..................................................15
Introduction
About This Publication .................................
17
Using This Publication .................................
18
Symbols Glossary
Symbols Used on Your Vehicle .................
19
Data Privacy
Data Privacy .....................................................
21
Service Data ....................................................
22
Event Data ........................................................
22
Settings Data ..................................................
23
Connected Vehicle Data .............................
23
Mobile Device Data .......................................
24
Emergency Call System Data ...................
24
Visual Search
Steering Wheel ...............................................
25
Instrument Panel - Excluding: GT ...........
26
Instrument Panel - GT .................................
27
Center Console - GT .....................................
28
Vehicle Interior - Excluding: GT ................
29
Vehicle Interior - GT .....................................
30
Front Exterior - Excluding: GT ....................
31
Front Exterior - GT .........................................
32
Rear Exterior - Excluding: GT ....................
33
Rear Exterior - GT ..........................................
34
Child Safety
Child Safety Precautions ............................
35
Child Restraint Anchor Points ..................
36
Child Restraints ..............................................
37
Installing Child Restraints ..........................
38
Booster Seats .................................................
43
Child Safety Locks ........................................
45Seatbelts
Seatbelt Precautions
...................................
46
Fastening and Unfastening the Seatbelts ........................................................................\
...
47
Sensitive Locking Mode ..............................
48
Automatic Locking Mode ...........................
48
Adjusting the Seatbelts During Pregnancy ....................................................
49
Adjusting the Seatbelt Height .................
49
Seatbelt Reminder .......................................
49
Checking the Seatbelts ................................
51
Seatbelt Extensions .....................................
52
Personal Safety System ™
What Is the Personal Safety System ........................................................................\
...
53
How Does the Personal Safety System Work ...............................................................
53
Personal Safety System Components ........................................................................\
...
53
Airbags
How Do the Front Airbags Work ..............
54
How Do the Side Airbags Work ...............
54
How Do the Knee Airbags Work ..............
55
How Does the Safety Canopy ™ Work
........................................................................\
..
55
Airbag Precautions .......................................
56
Properly Adjusting the Driver and Front Passenger Seats ........................................
57
Children and Airbags ....................................
57
Front Passenger Sensing System ...........
58
Crash Sensors and Airbag Indicator ........
61
Disposing of Airbags ....................................
62
Pedestrian Alert System
What Is the Pedestrian Alert System ........................................................................\
..
63
911 Assist
What Is 911 Assist ..........................................
64
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Liftgate - Vehicles With:
Hands-Free Liftgate
Liftgate Precautions ....................................88
Opening the Liftgate ...................................
88
Setting the Liftgate Opening Height ........................................................................\
..
89
Closing the Liftgate ......................................
90
Stopping the Liftgate Movement .............
91
Liftgate Obstacle Detection ......................
92
Liftgate – Troubleshooting ........................
92
Liftgate - Vehicles With: Manual Liftgate
Opening the Liftgate ....................................
94
Closing the Liftgate ......................................
94
Security
Passive Anti-Theft System .......................
95
Anti-Theft Alarm System ..........................
95
Anti-Theft Alarm System Settings ........
96
Security – Troubleshooting .......................
97
Steering Wheel
Adjusting the Steering Wheel ..................
99
Horn ...................................................................
99
Switching the Heated Steering Wheel On and Off ..................................................
99
Wipers and Washers
Wipers .............................................................
100
Autowipers ....................................................
100
Switching the Rear Window Wiper On and Off .........................................................
101
Reverse Wipe .................................................
101
Checking the Wiper Blades .....................
102
Replacing the Front Wiper Blades ........
102
Replacing the Rear Wiper Blades ..........
102
Washers ..........................................................
103
Wipers and Washers – Troubleshooting ........................................................................\
104 Exterior Lighting
Exterior Lighting Control
...........................
105
Headlamps ....................................................
105
Headlamps – Troubleshooting ..............
106
Autolamps .....................................................
106
Exterior Lamps ..............................................
107
Automatic High Beam Control ..............
108
Automatic High Beam Control – Troubleshooting .......................................
110
Interior Lighting
Switching All of the Interior Lamps On and Off ...........................................................
111
Switching the Front Interior Lamps On and Off ...........................................................
111
Switching the Rear Interior Lamps On and Off ...........................................................
111
Interior Lamp Function ................................
111
Adjusting the Instrument Panel Lighting Brightness ....................................................
112
Ambient Lighting ..........................................
112
Interior Lighting – Troubleshooting ........
112
Windows
Opening and Closing the Windows .......
113
Global Opening and Closing .....................
113
Window Bounce-Back ................................
114
Locking the Rear Window Controls .......
114
Interior Mirror
Interior Mirror Precautions .........................
115
Auto-Dimming Interior Mirror ...................
115
Exterior Mirrors
Adjusting the Exterior Mirrors ...................
116
Folding the Exterior Mirrors - Vehicles With: Manual Folding Mirrors ...............
116
Folding the Exterior Mirrors - Vehicles With: Power Folding Mirrors ..................
117
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as the high voltage battery, throttle, and
steering or brake systems. In order to
properly diagnose and service your vehicle,
Ford Motor Company (Ford of Canada in
Canada), and service and repair facilities
may access or share among them vehicle
diagnostic information received through a
direct connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle
’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and
passenger seatbelts were
buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Data Privacy

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Active Drive Assist Driver Facing
Camera Data (If Equipped)
If active drive assist is active in certain
crash or near crash-like situations, such as
an airbag deployment or hitting a road
obstacle, the system may record driver
attentiveness, based on the direction of
eyes and duration, and photographs of the
driver seat area.
Note: No data is recorded under normal
driving conditions.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. Comfort and Convenience Data
Data recorded includes, for example:
•
Seat and steering wheel positions.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example, cell
phone network tower identification. For
additional information about our privacy
policy, visit www.FordConnected.com or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
See
Connected Vehicle (page 350).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit www.FordConnected.com.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Data Privacy

STEERING WHEEL
See Switching Adaptive Cruise Control On and Off (page 224).
A
See
Setting the Adaptive Cruise Control Speed (page 225).
B
See
Setting the Adaptive Cruise Control Gap (page 226).
C
See
What is Voice Interaction (page 369).
D
See
Adjusting the Volume (page 356).
E
See
Selecting a Radio Station (page 358).
F
See
Making and Receiving a Phone Call (page 373).
G
See
Switching Lane Centering On and Off (page 230).
H
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Visual SearchAFEDBC
GHE311773

The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side rail sheet metal,
behind the headliner, above each row of
seats.
In certain sideways crashes or rollover
events, the Safety Canopy will be
activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
The system consists of the following:
•
Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment
• Crash sensors and monitoring system
with a readiness indicator. See Crash
Sensors and Airbag Indicator (page
61
). Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
airbags will not interfere with children
restrained using a properly installed child
or booster seat because it is designed to
inflate downward from the headliner above
the doors along the side window opening.
AIRBAG PRECAUTIONS
WARNING:
Airbags do not inflate
slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module. WARNING:
All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death. WARNING:
Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death. WARNING:
Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Airbags E75004

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
. o wner .f or d . c om .
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the battery shut-off, your vehicle
may be able to contact emergency services
by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag or
activate the battery shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service. EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC is powered and working properly
at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC.
• A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing 911 Assist

ADJUSTING THE STEERING
WHEEL
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. 1. Unlock the steering column.
2. Adjust the steering wheel to the
position you prefer.
3. Lock the steering column.
HORN Press on the center of the
steering wheel near the horn icon
to activate the horn. SWITCHING THE HEATED
STEERING WHEEL ON AND OFF To switch the heated steering
wheel on or off, press the button
on the touchscreen near the
climate controls.
Note: A sensor regulates the temperature
of the steering wheel.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Steering WheelE261502 E270945

Note:
You can also use FordPass to extend
the remote start duration.
If the duration is set to 15 minutes, the
duration extends by another 15 minutes.
This provides a total of 30 minutes.
Note: Remote start can only be extended
once.
Note: A maximum of two remote starts, or
one remote start with an extension, are
allowed. To reset the restart procedure
switch the vehicle to on, then to off.
REMOTE START SETTINGS
SWITCHING CLIMATE CONTROL
AUTO MODE ON AND OFF
1. Access the feature drawer on the touchscreen.
2. Press SETTINGS.
3. Press
Vehicle.
4. Press
Remote Start Setup.
5. Press
Climate Control.
6. Switch
Auto on or off.
Note: If you switch the auto mode on, the
system attempts to heat or cool the interior
to
72°F (22°C).
Note: When you switch the vehicle on, the
climate control system returns to the last
used settings.
SWITCHING CLIMATE CONTROL
LAST SETTINGS ON AND OFF
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Remote Start Setup.
5. Switch
Last Settings on or off. Note:
If you switch the last settings on, the
system remembers the last used settings.
SWITCHING THE HEATED SEAT
SETTINGS ON AND OFF
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Remote Start Setup.
5. Press
Seats.
6. Switch
Auto on or off.
Note: If you switch the heated seat settings
on, the heated seats turn on during cold
weather.
SWITCHING THE HEATED
STEERING WHEEL SETTINGS ON
AND OFF
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Remote Start Setup.
5. Press
Seats and Steering Wheel.
6. Switch
Auto on or off.
Note: If you switch the heated steering
wheel settings on, the heated steering wheel
turns on during cold weather.
SETTING THE REMOTE START
DURATION
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Remote Start Setup.
5. Press
Duration.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Remote Start

FRONT SEAT PRECAUTIONS
WARNING: Sitting improperly, out
of position or with the seatback reclined
too far can take weight off the seat
cushion and affect the decision of the
passenger sensing system, resulting in
serious injury or death in the event of a
crash. Always sit upright against your
seat back, with your feet on the floor. WARNING: Do not recline the seat
backrest too far as this can cause the
occupant to slide under the seatbelt,
resulting in personal injury in the event
of a crash. WARNING:
Do not place objects
higher than the top of the seat backrest.
Failure to follow this instruction could
result in personal injury or death in the
event of a sudden stop or crash. WARNING: Do not adjust the driver
seat or seat backrest when your vehicle
is moving. This may result in sudden seat
movement, causing the loss of control
of your vehicle. SITTING IN THE CORRECT
POSITION When you use them properly, the seat,
head restraint, seatbelt and airbags will
provide optimum protection in the event
of a crash.
We recommend that you follow these
guidelines:
•
Sit in an upright position with the base
of your spine as far back as possible.
• Do not recline the seat backrest so that
your torso is more than 30 degrees
from the upright position.
• Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of
10 in
(25 cm) between your breastbone and
the airbag cover.
• Hold the steering wheel with your arms
slightly bent.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Front SeatsE68595