ESP FORD MUSTANG MACH-E 2021 User Guide

Note:
You can only use the liftgate control
button to program the height.
Note: You cannot program the height if the
liftgate position is too low.
4. The power liftgate now opens at the programmed height. To change the
programmed height, repeat the steps.
Note: You can fully open the liftgate by
manually pushing it upward to the
maximum open position if it opens in a
lower position.
Note: The system recalls the new
programmed height until you reprogram it,
even if you disconnect the battery.
CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROM
INSIDE YOUR VEHICLE WARNING: Make sure all persons
are clear of the power liftgate area
before using the power liftgate control. With the transmission in park
(P), access the liftgate settings
on the touchscreen.
1. Select or pull down on the vehicle icon
located in the top corner.
2. Press
CONTROLS.
3. Press
Access.
4. Select the liftgate icon.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components. Note:
Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
CLOSING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE WARNING:
Make sure all persons
are clear of the power liftgate area
before using the power liftgate control. Press and release the liftgate button.
Note:
Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Liftgate - Vehicles With: Hands-Free LiftgateE316362 E291417

HEADLAMPS –
TROUBLESHOOTING
HEADLAMPS – FREQUENTLY
ASKED QUESTIONS
Why is there condensation in the
headlamps?
Headlamps have vents to
accommodate normal changes in air
pressure. Condensation can be a
natural by-product of this design.
When moist air enters the lamp
assembly through the vents, there is a
possibility that condensation can
occur when the temperature is cold.
When normal condensation occurs, a
fine mist can form on the interior of the
lens. The fine mist eventually clears
and exits through the vents during
normal operation.
How much condensation is
acceptable? The presence of a fine mist, for
example no streaks, drip marks or
large droplets. A fine mist covers less
than 50% of the lens.
How long may it take for the
acceptable condensation to be
cleared? Clearing time may take as long as 48
hours under dry weather conditions.
How much condensation is
unacceptable? A water puddle inside the lamp.
Streaks, drip marks or large droplets
present on the interior of the lens.
What should I do if unacceptable
condensation is present? Have your vehicle checked as soon as
possible. Why do my headlamps turn off when I
have them switched on when I switch
my vehicle off?
The battery saver turns the headlamps
off after a short period of time after
you switch your vehicle off.
AUTOLAMPS
WHAT ARE AUTOLAMPS WARNING: The system does not
relieve you of your responsibility to drive
with due care and attention. You may
need to override the system if it does not
turn the headlamps on in low visibility
conditions, for example daytime fog.
Autolamps turn the headlamps on in low
light situations or when the windshield
wipers operate.
AUTOLAMP SETTINGS
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Lighting.
5. Press
Autolamp Delay.
6. Press a setting.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Exterior Lighting

1. Access the vehicle drawer on the
touchscreen.
2. Press SETTINGS.
3. Press
Vehicle.
4. Press
Lighting.
5. Switch
Welcome Lighting on or off.
EXTERIOR LAMP INDICATORS
Turn Signal Lamp It flashes when you switch the
turn signal lamps on.
Note: An increase in the rate of flashing
warns of a failed turn signal lamp.
EXTERIOR LAMP AUDIBLE
WARNING
Exterior Lamps On
Sounds when you open the driver door and
the exterior lamps are on.
AUTOMATIC HIGH BEAM
CONTROL
HOW DOES AUTOMATIC HIGH
BEAM CONTROL WORK
Automatic high beam control turns the
high beams on if it is dark enough and no
other traffic is present. If it detects an
approaching vehicle ’s headlamps or tail
lamps, or street lighting ahead, the system
turns the high beams off.
A camera sensor, centrally mounted
behind the windshield of your vehicle,
continuously monitors conditions to turn
the high beams on and off. Without automatic high beam
control.
A
With automatic high beam
control.
B
AUTOMATIC HIGH BEAM
CONTROL PRECAUTIONS WARNING:
The system does not
relieve you of your responsibility to drive
with due care and attention. You may
need to override the system if it does not
turn the high beams on or off.
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The amount of energy being used when
driving is affected by:
•
Mild or aggressive acceleration or
braking.
• Your vehicle's speed.
• Use of accessories, such as climate
control.
• Ambient temperature and weather
conditions.
• Driving in a city or on a highway.
• Driving on flat or hilly roads.
The available energy capacity in the high
voltage battery is affected by cold
temperatures and battery degradation.
See Preserving Your High Voltage
Battery (page 157).
When your navigation system has an active
route the distance to your destination or
next charging station is also displayed.
Note: It is normal for vehicle range
estimates to vary due to changes in average
energy usage and battery temperature. This
could cause different range estimates each
time you fully charge your battery. See
Maximizing Your Driving Range (page 282
).
Note: When you leave your vehicle
unplugged, it periodically uses energy from
the high voltage battery to recharge the
12-volt accessory battery, resulting in
reduction in vehicle driving range.
WHAT IS THE HIGH VOLTAGE
BATTERY GAUGE
Displays the high voltage battery state of
charge in the form of a gauge or a
percentage. A full fill or 100% charge
represents the total amount of energy you
can get from plugging your vehicle in.
The gauge is normally blue. When a low
battery condition is reached the gauge is
amber. When the battery is depleted the
gauge is red. When the full battery gauge is displayed
and your navigation system has an active
route, a symbol is added that represents
the battery charge level needed to reach
your destination or next charging station.
Charging Status
Additional charge information displays
when you power on your vehicle without
pressing the brake pedal and your vehicle
is plugged in. Charging status includes the
charge start or charge end time as
appropriate. When DC charging, the time
at 80% displays followed by the time at
100%. You can modify your vehicle charge
settings on the information and
entertainment display. See
Setting the
Charging Schedule and Preferences
(page
174).
Charge Required to Reach Destination
When the navigation system has an active
route, the instrument cluster displays the
charge level required in order to reach your
destination and the time when that charge
level is available.
WHAT ARE THE INSTRUMENT
CLUSTER WARNING LAMPS
Warning lamps alert you to a vehicle
condition that could become serious.
Some lamps illuminate when you start
your vehicle to make sure they work. If any
lamps remain on after starting your vehicle,
refer to the respective system warning
lamp for further information.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Instrument Cluster

HEATED SEATS (IF EQUIPPED)
HEATED SEAT PRECAUTIONS WARNING: Use caution when using
the heated seat if you are unable to feel
pain to your skin because of advanced
age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use,
exhaustion or other physical conditions.
The heated seat could cause burns even
at low temperatures, especially if used
for long periods of time. Failure to follow
this instruction could result in personal
injury. WARNING:
Do not poke sharp
objects into the seat cushion or seat
backrest. This could damage the heated
seat element and cause it to overheat.
Failure to follow this instruction could
result in personal injury. WARNING:
Do not place anything
on the seat that blocks the heat, for
example a seat cover or a cushion. This
could cause the seat to overheat. Failure
to follow this instruction could result in
personal injury.
Do not:
• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry.
SWITCHING THE HEATED SEATS
ON AND OFF
The vehicle must be on to use this feature. Press the heated seat symbol to cycle
through the various heat settings and off.
The more indicators that display, the
warmer the temperature of the seat.
Note:
Based on your remote start settings,
the heated seats may remain on after you
remote start your vehicle. The heated seats
may also turn on when you start your vehicle
if they were on when you switched your
vehicle off.
Automatic Heated Seats
(If Equipped)
When you switch on the auto setting, the
heated seats switch on to match your
climate control setting.
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2. When the indicator light flashes,
release the buttons.
Note: You cannot erase individual buttons.
REPROGRAMMING THE
GARAGE DOOR OPENER
To program a device to a previously trained
button, follow these steps:
1. Press and hold the desired button. Do NOT release the button.
2. The indicator light begins to flash after
20 seconds. Without releasing the
button, follow programming steps.
GARAGE DOOR OPENER
RADIO FREQUENCIES
FCC and RSS-210 Industry Canada
Compliance WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that could cause undesired
operation. This equipment complies with FCC
radiation exposure limits set forth for an
uncontrolled environment. End Users must
follow the specific operating instructions
for satisfying RF exposure compliance. This
transmitter must be at least
8 in (20 cm)
from the user and must not be co-located
or operating in conjunction with any other
antenna or transmitter.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Garage Door Opener

LOCATING THE USB PORTS
USB A
USB C
Data Transfer USB Ports
The USB ports are in the following
locations:
•
On the lower instrument panel.
• Inside the media bin.
• Inside the center console.
Note: These USB ports can also charge
devices. Note:
Not all USB ports in your vehicle have
data transfer capabilities.
Note: We recommend using only USB-IF
certified cables and adapters. Non-certified
cables and adapters may not work.
Charge Only USB Ports The USB ports are in the following
locations:
•
Inside the media bin below the
instrument panel.
• Inside the center console.
• On the rear of the center console.
• In the cargo area.
PLAYING MEDIA USING THE
USB PORT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Connect your device to the USB port. Press the audio button on the
feature bar.
Select Sources.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing USB PortsE201595 E301114 E100027

WHAT IS THE WIRELESS
ACCESSORY CHARGER
The wireless accessory charger allows you
to charge one compatible Qi wireless
charging device on the charging area.
WIRELESS ACCESSORY
CHARGER PRECAUTIONS
WARNING: Wireless charging
devices can affect the operation of
implanted medical devices, including
cardiac pacemakers. If you have any
implanted medical devices, we
recommend that you consult with your
physician.
Tests on this equipment show that it
complies with part 18 of the FCC Rules.
• This equipment generates, uses and
can radiate radio frequency energy and
may cause harmful interference to
radio communications. There is no
guarantee that the interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, please consult the dealer.
• This product is not end-user
serviceable. WARNING:
Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met. This device complies with Industry Canada
licence-exempt RSS standard(s).
Operation is subject to:
•
This device may not cause interference.
• This device must accept any
interference, including interference that
may cause undesired operation of the
device.
Keep the charging area clean and remove
foreign objects prior to charging a device.
Do not place items with a magnetic strip
or radio-frequency identification chip, for
example passports, parking tickets,
transportation passes or credit cards, near
the charging area when charging a device.
Damage may occur to the magnetic strip
or radio-frequency identification chip.
Do not place metal objects, for example
remote controls, coins and candy
wrappers, on or near the charging area
when charging a device. Metal objects may
heat up and degrade the charging
performance, in addition to causing
interruptions in charging.
Note: During charging, the device and the
charger could heat up, this is normal. If the
battery gets hotter than usual, the device
may stop charging.
LOCATING THE WIRELESS
ACCESSORY CHARGER The charging area is in the front
console below the instrument
panel.
CHARGING A WIRELESS
DEVICE
Place the device on the center of the
charging surface with the charging side
down. The charging stops after your device
reaches a full charge.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Wireless Accessory ChargerE297549

WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highly
sophisticated lithium ion battery system,
used to store electrified energy to power
the vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Keep your hands and
clothing clear of the cooling fan.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
PRESERVING YOUR HIGH
VOLTAGE BATTERY
When using the battery at a low state of
charge, your vehicle could start disabling
accessory features to protect battery life.
If your vehicle reaches a 0% state of
charge, recharge your vehicle as soon as
possible.
In everyday use it is acceptable to use the
full state of charge window, however there
are a few best practices we recommend
in order to maintain the health and life of
your battery. Overnight Charging
You can increase the longevity and
performance of your high voltage battery
by using the charge scheduling and
departure and comfort settings on your
touchscreen or in the FordPass app.
With Charge Scheduling you can improve
the high voltage battery's longevity by
delaying the start of charging and setting
a maximum charging limit. It is
recommended to set your preferred
charging times to be at least 2-3 hours
after your typical plug in time. This allows
the battery to cool before charging begins.
Additionally, setting the maximum charge
level to be less than 100% for everyday
usage reduces strain on the battery.
You can improve driving range and
performance by scheduling departure
times and cabin comfort level with the
Departure and Comfort feature. This will
not only warm or cool the cabin but also
condition the battery to ensure best driving
range and performance by the set
departure time.
DC Charging
Frequent use of DC charging could result
in reducing your battery's efficiency and
lifespan. This is more pronounced on the
standard range battery pack versus the
extended range battery pack. See
What
is DC Charging (page 159).
Storage Temperature
Storing your vehicle in temperatures
between
32°F (0°C) and 113°F (45°C) is
the most beneficial for the high voltage
battery.
At temperatures below
39°F (4°C) your
vehicle should be plugged in to maintain
battery performance and maximize driving
range.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing High Voltage Battery

•
Plan a trip and charging options along
your route.
• Check charging station plug availability.
• Initiate a charge session automatically
at Plug and Charge capable charge
stations.
• Control your Ford Connected Charge
Station remotely.
• Override charge preferences and
starting and stopping charging.
For more information, visit
www . o wner .f or d . c om .
CHARGING YOUR VEHICLE
HINTS
We recommend limiting the amount of DC
charges, and ending DC charges at 80%
state of charge as charging between 80
and 100% can incur high charging costs
due to the time to completion. Frequent
use of DC charging could result in reducing
your battery ’s efficiency and lifespan. This
is more pronounced on the standard range
battery pack versus the extended range
battery pack. In cold temperatures, you may notice that
DC charging takes longer when the
ambient temperature drops below 50°F
(10°C). Shutting off climate control or
reducing climate control temperature and
fan settings for the first 10 to 15 minutes of
DC charging will allow the battery to warm
up and improve the charging rate.
Note: When the temperature is below
freezing, fully turning off cabin heat for the
first 10 to 15 minutes of DC charging could
significantly improve the charging rate.
CHARGING YOUR VEHICLE –
TROUBLESHOOTING
CHARGING YOUR VEHICLE –
WARNING LAMPS Plugged into charger.
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