maintenance FORD MUSTANG MACH-E 2021 Owner's Manual

Multi-Point Inspection
Radiator, cooler, heater and air conditioning hoses
12V Battery performance
Suspension components for leaks ordamage
Exterior lamps and hazard warning system
operation
Steering and linkage
Fluid levels; fill if necessary 1
Tires for wear and proper pressure 2
For fluid leaks
Windshield for cracks, chips or pits
Half-shaft dust boots
Washer spray and wiper operation
Horn operation
1 Brake, coolant recovery reservoir and window washer.
2 Your vehicle is equipped with a temporary mobility kit; check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED MAINTENANCE Normal Scheduled Maintenance
1
Rotate tires, inspect tire wear and measure tread depth.
Every 12 months or
10,000 mi (16,000 km).
Perform multi-point inspection (recommended).
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect cooling system level, strength and hoses.
Inspect half-shaft boots.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Scheduled Maintenance

Normal Scheduled Maintenance
1
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals. Brake Fluid Maintenance
1
Change brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
Replace cabin air filter. 1
Every 20,000 mi (32,000 km)
Change the transmission fluid.
At 10 years or
150,000 mi
(240,000 km)
Change the coolant.2
At 200,000 mi (322,000 km)
1 Cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles
operated in these conditions require frequent inspection and replacement of the cabin
air filter.
2 Initial replacement at 10 years or
200,000 mi (322,000 km), then every 5 years or
100,000 mi (160,000 km).
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Scheduled Maintenance

PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
www.dtsc.ca.gov/hazardouswaste/perchlorate.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes. Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty.
The Ford Warranty may not cover damage
caused to your vehicle as a result of failed
non-Ford parts.
For additional information, refer to the
terms and conditions of the Ford Warranty.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Customer Information

SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorized drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so.
5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavors to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Customer Information

Exterior Lighting Control............................105
Exterior Lighting............................................105
Autolamps............................................................ 106
Automatic High Beam Control...................... 108
Automatic High Beam Control – Troubleshooting.............................................. 110
Exterior Lamps..................................................... 107
Headlamps........................................................... 105
Headlamps – Troubleshooting..................... 106
Exterior Mirrors
...............................................116
F
Fastening and Unfastening the Seatbelts.........................................................47
Federal Highway Administration Regulation..................................................408
Floor Mats
.......................................................283
Folding the Exterior Mirrors - Vehicles With: Manual Folding Mirrors.................116
Folding the Exterior Mirrors - Vehicles With: Power Folding Mirrors....................117
Ford Protect..................................................388
Front Exterior - Excluding: GT.....................31
Front Exterior - GT
..........................................32
Front Parking Aid.........................................208 Front Parking Aid Audible Warnings..........209
Front Parking Aid Limitations....................... 209
Locating the Front Parking Aid Sensors............................................................ 209
What is the Front Parking Aid....................... 208
Front Passenger Sensing System............58 Front Passenger Sensing System
Indicators........................................................... 60
Front Passenger Sensing System Precautions....................................................... 60
How Does the Front Passenger Sensing System Work..................................................... 58
What Is the Front Passenger Sensing System................................................................ 58
Front Seat Precautions...............................133
Front Seats......................................................133 Heated Seats........................................................ 139
Manual Seats....................................................... 134
Power Seats.......................................................... 136
Fuse Precautions
.........................................292
Fuses................................................................292 Battery Fuse Box................................................ 297Body Control Module Fuse Box....................
299
Fuses – Troubleshooting................................ 302
Under Hood Fuse Box...................................... 292
Fuses – Troubleshooting
..........................302
Fuses – Frequently Asked Questions........302
G
Garage Door Opener...................................145
Garage Door Opener Limitations
...........145
Garage Door Opener Precautions..........145
Garage Door Opener Radio Frequencies.................................................148
General Maintenance Information.......390
Glasses Holder..............................................154 Locating the Glasses Holder.......................... 154
Global Opening and Closing......................113 Switching Global Closing On and Off..........114
Switching Global Opening On and Off........114
Using Global Closing.......................................... 114
Using Global Opening........................................ 113
What Is Global Opening and Closing...........113
Glossary of Tire Terminology...................323
Glove Compartment
...................................154
Opening the Glove Compartment...............154
H
Headlamp Adjusting See: Adjusting the Headlamps..................... 307
Headlamps.....................................................105 Headlamp Indicators........................................ 105
Switching Headlamp Exit Delay On and Off....................................................................... 105
Using the High Beam Headlamps...............105
Headlamps – Troubleshooting
...............106
Headlamps – Frequently Asked
Questions......................................................... 106
Heated Seats
.................................................139
Heated Seat Precautions................................ 139
Switching the Heated Seats On and Off....................................................................... 139
Heating See: Climate Control.......................................... 127
High Voltage Battery....................................157 High Voltage Battery –
Troubleshooting............................................. 158
High Voltage Battery Precautions...........157
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Liftgate – Warning Lamps................................
92
Linking or Unlinking a Personal Profile to a Device.........................................................381
Linking or Unlinking a Personal Profile to a Remote Control......................................381
Live Traffic
......................................................383
Switching Live Traffic On and Off...............383
What Is Live Traffic........................................... 383
Load Carrying
................................................270
Load Carrying Precautions.......................270
Locating the 360 Degree Cameras........216
Locating the Blind Spot Information System Sensors
.........................................252
Locating the Brake Fluid Reservoir.........187
Locating the Charge Port
..........................168
Locating the Cross Traffic Alert Sensors
.........................................................255
Locating the Keyless Entry Keypad.........83
Locating the Memory Function Buttons..........................................................144
Locating the Power Outlet.........................151
Locating the Pre-Collision Assist Sensors.........................................................259
Locating the Rear View Camera..............212
Locating the Safety Compliance Certification Labels
...................................271
Locating the Tire label.................................317
Locating the Tire Sealant and Inflator Kit....................................................................333
Locating the USB Ports..............................149
Locating the Wireless Accessory Charger..........................................................152
Locating Your Vehicle....................................67
Locking the Rear Window Controls........114
Luggage Compartment Anchor Points.............................................................278
Locating the Luggage Compartment Anchor Points................................................. 278
Luggage Compartment.............................275 Luggage Compartment Anchor
Points................................................................. 278
Luggage Compartment Precautions.................................................275
M
Maintenance
.................................................303
12V Battery........................................................... 30612V Battery – Troubleshooting.....................
306
Exterior Bulbs..................................................... 308
Interior Bulbs....................................................... 308
Maintenance Precautions
........................303
Making and Receiving a Phone Call..................................................................373
Manually Releasing the Electric Parking Brake..............................................................190
Manual Seats
.................................................134
Adjusting the Head Restraint......................... 134
Adjusting the Seat Backrest........................... 135
Adjusting the Seat Height............................... 136
Folding the Seat Backrest................................ 141
Head Restraint Components......................... 134
Installing the Head Restraint.......................... 135
Moving the Seat Backward and Forward............................................................. 135
Removing the Head Restraint........................ 135
Unfolding the Seat Backrest........................... 141
Memory Function
.........................................144
Memory Function Precautions................144
Mislock...............................................................78 Mislock Limitations.............................................. 78
Switching Mislock On and Off......................... 78
What Is Mislock..................................................... 78
Mobile Communications Equipment..................................................407
Mobile Device Data........................................24
Motorcraft Parts
..........................................344
Muting the Audio..........................................357
MyKey Settings
................................................73
Configurable MyKey Settings........................... 73
Non-Configurable MyKey Settings................73
MyKey – Troubleshooting
............................75
MyKey – Frequently Asked Questions..........76
MyKey – Information Messages...................... 75
MyKey ™.............................................................73
MyKey Settings...................................................... 73
MyKey – Troubleshooting.................................. 75
N
Navigation Map Updates..........................383
Navigation......................................................383 Adjusting the Map............................................. 383
Live Traffic............................................................ 383
Route Guidance................................................. 384
Setting a Destination....................................... 383
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Waypoints............................................................
384
Normal Scheduled Maintenance..........392
O
One Pedal Drive Indicators.......................242
One Pedal Drive Limitations....................242
One Pedal Drive............................................242
One Pedal Drive Precautions..................242
Opening and Closing the Front Luggage Compartment .............................................275
Opening and Closing the Hood..............303
Opening and Closing the Windows........113
Opening the Liftgate
....................................88
Opening the Hands-Free Liftgate.................89
Opening the Liftgate From Inside Your
Vehicle................................................................. 88
Opening the Liftgate From Outside Your Vehicle................................................................. 88
Operating the Doors From Inside Your Vehicle..............................................................77
Individually Unlocking and Locking the Doors Using the Locking Button.................77
Opening the Doors From Inside Your Vehicle................................................................. 78
Unlocking and Locking the Doors Using the Central Locking................................................. 77
Operating the Doors From Outside Your Vehicle..............................................................77
Opening and Closing the Doors....................... 77
Unlocking and Locking the Doors Using the Remote Control................................................ 77
Ordering a Canadian French Owner's Manual..........................................................395
Overriding Reverse Braking Assist.........194
Overriding the Set Speed.........................228
P
Parking Aid Indicators..................................211
Parking Aid Precautions
............................207
Parking Aids...................................................207 Front Parking Aid............................................... 208
Parking Aids – Troubleshooting..................... 211
Rear Parking Aid................................................ 208
Side Parking Aid................................................. 209
Parking Aids – Troubleshooting...............211 Parking Aids – Information Messages.........211 Passive Anti-Theft System
........................95
How Does the Passive Anti-Theft System
Work..................................................................... 95
What Is the Passive Anti-Theft System................................................................ 95
Pedestrian Alert System.............................63
Perchlorate.....................................................407
Performance Vehicle Precautions........280
Performing a Master Reset......................386
Personal Profile Settings...........................381
Personal Profiles.........................................380
Personal Safety System Components.................................................53
Personal Safety System ™
..........................53
Phone as a Key Limitations........................70
Phone as a Key................................................70 Phone as a Key – Troubleshooting.................71
Phone as a Key – Troubleshooting...........71 Phone as a Key – Frequently Asked
Questions............................................................. 71
Phone Menu
...................................................372
Phone................................................................372
Phone Precautions
......................................372
Playing Media Using Bluetooth®...........376
Playing Media Using the USB Port........149
Playing or Pausing the Audio Source...........................................................356
Post-Crash Alert System
..........................287
How Does the Post-Crash Alert System
Work................................................................... 287
Post-Crash Alert System Limitations...................................................... 288
Switching the Post-Crash Alert System Off...................................................................... 288
What Is the Post-Crash Alert System........287
Post Impact Braking
...................................288
How Does Post Impact Braking
Work.................................................................. 288
Overriding Post Impact Braking................... 288
Post Impact Braking Indicators.................... 288
Post Impact Braking Limitations.................288
Powering Off
..................................................155
Power Outlet...................................................151
Power Outlet Precautions..........................151
Power Seats
...................................................136
Adjusting the Head Restraint......................... 136
Adjusting the Lumbar Support...................... 138
Adjusting the Seat Backrest........................... 138
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

Switching the Heated Steering Wheel
Settings On and Off...................................... 126
Removing Your Vehicle From Storage..........................................................316
Repairing Minor Paint Damage................313
Replacement Parts Recommendation....................................407
Replacing a Lost Key or Remote Control............................................................69
Replacing the Cabin Air Filter...................132
Replacing the Front Wiper Blades.........102
Replacing the Rear Wiper Blades...........102
Reporting Safety Defects in Canada.........................................................396
Reporting Safety Defects in the United States
...........................................................396
Reprogramming the Garage Door Opener...........................................................148
Resetting the Trip Computer
....................124
Restarting the Vehicle After Powering Off
...................................................................155
Resuming the Set Speed...........................227
Reverse Braking Assist Indicators..........194
Reverse Braking Assist Precautions..................................................193
Reverse Braking Assist
...............................193
Reverse Braking Assist –
Troubleshooting............................................. 195
Reverse Braking Assist – Troubleshooting.........................................195
Reverse Braking Assist – Frequently Asked Questions......................................................... 196
Reverse Braking Assist – Information Messages.......................................................... 195
Reverse Wipe
..................................................101
Reverse Wipe Settings...................................... 101
What Is Reverse Wipe........................................ 101
Roadside Assistance
..................................284
Rollover Warning.........................................394
Route Guidance
...........................................384
Adjusting the Guidance Prompt
Volume............................................................. 384
Canceling Route Guidance............................ 384
Repeating an Instruction................................ 384
Running-In See: Breaking-In................................................ 280S
Satellite Radio
..............................................359
Locating the Satellite Radio Identification
Number
............................................................ 360
Satellite Radio Limitations............................ 360
Satellite Radio Settings.................................. 360
Selecting a Channel......................................... 360
What Is Satellite Radio.................................... 359
Saving a Preset Position............................144
Scheduled Maintenance..........................390
Seatbelt Extensions......................................52
Seatbelt Precautions....................................46
Seatbelt Reminder
........................................49
How Does the Seatbelt Reminder
Work..................................................................... 49
Seatbelt Reminder Audible Warnings.........50
Seatbelt Reminder Indicators......................... 49
Switching the Seatbelt Reminder On and Off........................................................................\
.. 51
Seatbelts...........................................................46 Automatic Locking Mode.................................. 48
Seatbelt Reminder.............................................. 49
Sensitive Locking Mode..................................... 48
Security..............................................................95 Anti-Theft Alarm System..................................95
Anti-Theft Alarm System Settings...............96
Passive Anti-Theft System............................... 95
Security – Troubleshooting.............................. 97
Security – Troubleshooting
........................97
Security – Frequently Asked
Questions ........................................................... 98
Security – Information Messages.................. 97
Selecting a Drive Mode.............................240
Selecting the Audio Source.....................356
Sending and Receiving a Text Message........................................................374
Sensitive Locking Mode...............................48 How Does Sensitive Locking Mode
Work..................................................................... 48
What is Sensitive Locking Mode.................... 48
Service Data.....................................................22
Setting a Destination.................................383 Setting a Destination Using a Point of
Interest............................................................. 384
Setting a Destination Using a Predictive Destination..................................................... 384
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index