maintenance FORD MUSTANG MACH-E 2021 User Guide

Note:
If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water. See
Cooling System Capacity and
Specification (page 344). Using water that
has not been deionized could contribute to
deposit formation, corrosion and plugging
of the small cooling system passageways.
Note: Coolants marketed for all makes and
models might not meet our specifications
and could cause damage to the cooling
system. Resulting component damage
could void the vehicle warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add prediluted coolant approved to the correct specification. See Cooling
System Capacity and Specification
(page 344).
3. Add enough prediluted coolant to reach the correct level.
4. Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the
hard stop.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted coolant to bring the coolant
level to the correct level.
If you have to add more than
1.1 qt (1 L) of
coolant per month, have your vehicle
checked as soon as possible. Operating
your vehicle with a low level of coolant can
result in overheating and possible electric
motor damage. In case of emergency, you can add a large
amount of water without coolant in order
to reach a vehicle service location. In this
instance, have qualified personnel do the
following as soon as possible:
1. Drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with coolant.
Water alone, without coolant, can cause
damage from corrosion, overheating or
freezing.
Do not use the following as a coolant
substitute:
•
Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant, as an approved recycling process
is not yet available.
Dispose of used coolant in an appropriate
manner. Follow your community's
regulations and standards for recycling and
disposing of automotive fluids.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Maintenance

Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection.
• Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and may
cause damage to the electric motor.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• A coolant concentration of 40%
provides improved overheat protection.
• Coolant concentrations below 40%
decrease the overheat and corrosion
protection characteristics of the
coolant and may cause damage to the
electric motor.
Coolant Change
Change the coolant at specific mileage
intervals listed in the scheduled
maintenance information. Add prediluted
coolant approved to the correct
specification. See Cooling System
Capacity and Specification (page 344).
AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer check
and change the transmission fluid at the
correct service interval. See
Scheduled
Maintenance (page 390).
The automatic transmission does not have
a transmission fluid dipstick. Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission
does not consume fluid. However, if you
notice a sign of leaking fluid, contact an
authorized dealer.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
12V BATTERY
CHANGING THE 12V BATTERY
If the 12 volt battery needs servicing, see
your authorized dealer.
CHARGING THE 12V BATTERY
Your vehicle has a high voltage to low
voltage energy transfer feature that keeps
the 12 volt battery charged by the high
voltage battery. If the 12 volt battery level
is low, the high voltage battery transfers
energy to the 12 volt battery when the
vehicle is off.
12V BATTERY –
TROUBLESHOOTING
12V BATTERY – WARNING LAMPS
If it illuminates when the green
ready to drive indicator is
activated, this indicates your
vehicle requires service. Have your vehicle
checked as soon as possible.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Maintenance

12V BATTERY – INFORMATION MESSAGES
Action
Message
Your vehicle has a 12 volt battery problem.
We recommend having the battery system checked by an authorized EV dealer.
12V Battery Fault Service Soon
The electric vehicle range is reduced due
to the park and/or hazard lamps on while your vehicle was off.
Electric Range Reduced due to Park/Hazard
Lamps On While Vehicle Off
Your vehicle has an electrical drain withinthe vehicle. Please check for any after-
market devices that could be draining the
battery. If none are found, please have your
vehicle serviced by an authorized EV dealer.
Electrical System Drain Service Required
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, have
the alignment of your headlamps checked
by an authorized dealer.
Headlamp Aiming Target 8 feet (2.4 meters)
A
Center height of lamp to ground
B 25 feet (7.6 meters)
C
Horizontal reference line
D
Vertical Aim Adjustment
1. Park your vehicle on a level surface approximately 25 ft (7.6 m) away from
a vertical wall or screen.
2. Apply the parking brake.
3. Measure the height from the center of your headlamp to the ground.
Note: There may be an identifying mark on
the lens to help you locate the center of the
headlamp low beam light.
4. Mark a horizontal reference line on the
wall or screen that is a minimum of 8 ft
(2.4 m)
long.
5. Switch the low beam headlamps on and open the hood.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing MaintenanceE142592

6. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp will need to be adjusted.
Note: To see a clearer light pattern while
adjusting one headlamp, block the light
from the other headlamp. 7. Locate the vertical adjuster on each
headlamp. Use a Phillips #2
screwdriver to turn the adjuster either
clockwise or counterclockwise to
adjust the vertical aim of the
headlamp.
8. Repeat Steps 3 through 7 to adjust the
other headlamp.
9. Close the hood and turn off the lamps.
EXTERIOR BULBS
EXTERIOR BULB SPECIFICATION
CHART
Your vehicle has LED lamps. These are not
serviceable items. See an authorized dealer
if they fail.
INTERIOR BULBS
INTERIOR BULB SPECIFICATION
CHART
Your vehicle has LED lamps. These are not
serviceable items. See an authorized dealer
if they fail.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing MaintenanceE142465 E335000

PREPARING YOUR VEHICLE
FOR STORAGE
If you plan on storing your vehicle for 30
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.
We engineer and test all vehicles and their
components for reliable, regular driving.
Under various conditions, long-term
storage may lead to degraded
performance or failure unless you use
specific precautions to preserve vehicle
components.
General
•
Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and the underside of front fenders.
• Periodically wash your vehicle if it is
stored in exposed locations.
• Touch-up exposed or primed metal to
prevent rust.
• Cover chrome and stainless steel parts
with a thick coat of auto wax to prevent
discoloration. Re-wax as necessary
when you wash your vehicle.
• Lubricate all hood, door and luggage
compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents. Cooling system
•
Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Battery Systems
We recommend the following actions for
your vehicle:
• When storing your vehicle for greater
than 30 days the state of charge
should be approximately 50%.
Additionally we recommend
disconnecting the 12v battery which
will reduce system loads on the HV
battery.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Storing Your Vehicle

WHAT IS THE TIRE PRESSURE
MONITORING SYSTEM
The tire pressure monitoring
system measures the vehicle's
tire pressures. A warning lamp
illuminates if one or more tires are
significantly underinflated or if there is a
system malfunction.
TIRE PRESSURE MONITORING
SYSTEM OVERVIEW WARNING: If the tire pressure
monitor sensor becomes damaged it
may not function. WARNING:
Under-inflation is the
most common cause of tire failures and
may result in severe tire cracking, tread
separation or blowout, with unexpected
loss of vehicle control and increased risk
of injury. Under-inflation increases
sidewall flexing and rolling resistance,
resulting in heat buildup and internal
damage to the tire. It also may result in
unnecessary tire stress, irregular wear,
loss of vehicle control and accidents. A
tire can lose up to half of its air pressure
and not appear to be flat! WARNING:
To determine the
required pressure(s) for your vehicle, see
the Safety Compliance Certification
Label (on the door hinge pillar,
door-latch post or the door edge that
meets the door-latch post, next to the
driver seat) or the Tire Label on the
B-Pillar or the edge of the driver door. Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure
recommended by the vehicle manufacturer
on the vehicle placard or tire inflation
pressure label. (If your vehicle has tires of
a different size than the size indicated on
the vehicle placard or tire inflation pressure
label, you should determine the proper tire
inflation pressure for those tires).
As an added safety feature, your vehicle
has been equipped with a Tire Pressure
Monitoring System (TPMS) that
illuminates a low tire pressure telltale
when one or more of your tires is
significantly under-inflated. Accordingly,
when the low tire pressure telltale
illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly under-inflated tire causes the
tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the
vehicle
’s handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver ’s responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with
a TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence
will continue upon subsequent vehicle
start-ups as long as the malfunction exists.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Tire Pressure Monitoring System

Remote Vehicle Control Examples
Result
Command
The vehicle tells
you how much gas it has left.
How much gas is in
my tank?
Maintenance and Roadside Assistance
Examples Result
Command
Your vehicle calls
the roadside assist- ance phonenumber.
Call roadside
assistance.
Vehicle Information Examples Result
Command
Information about
the feature appears on the center
display or FordPass app.
How does cruise
control work?
Information aboutthe warning light appears on the
center display or FordPass app.
What does the
warning light mean?
Information aboutopen recalls
appears on the
center display or FordPass app.
Am I affected by
any recalls?
Your vehicle or
FordPass app tells you the expiration date.
When does my
warranty expire? Charging Examples Result
Command
Information about
the time and loca- tion of the next
charge appears on the center display or FordPass app.
When is my next
scheduled charge?
Shows the chargingdisplay in thevehicle.
Show me the char-
ging schedule.
Shows the chargingdisplay in thevehicle.
Change my charge
schedule.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Voice Interaction

Less Cost to Properly Maintain Your
Vehicle
The Ford Protect extended service plan
also offers a Premium Maintenance Plan
that covers all scheduled maintenance,
and selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Cabin air filter replacement every
20,000 mi (32,000 km).
Interest Free Finance Options
Just a 5% down payment provides you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232
Ford Protect Extended Service
Plan (Canada Only)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as: •
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. Visit
your local Ford of Canada dealer or
www.ford.ca to find the Ford Protect
extended service plan that is right for you.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Ford Protect

GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
It is important that you have your vehicle
serviced at the proper times. These
intervals serve two purposes; first is to
maintain the reliability of your vehicle and
the second is to keep the cost of owning
your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual.
Failure to perform scheduled maintenance
and regularly inspect your vehicle may
result in vehicle damage not covered by
the vehicle Warranty.
Why Maintain Your Vehicle at Your
Dealership?
Our Genuine Replacement Parts
Dealerships stock our parts and our
authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.
If you do not use our authorized parts they
may not meet our specifications.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle, make sure you have scheduled
maintenance performed at the designated
intervals.
It is important to rely upon your dealership
to properly diagnose and repair your
vehicle.
We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of fluids to protect your vehicle at the
lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
our genuine manufactured or our
authorized re-manufactured replacement
parts engineered for your vehicle.
Additives and Chemicals
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Scheduled Maintenance

Make sure to change your vehicle
’s fluids
at the specified intervals or in conjunction
with a repair. Flushing is a viable way to
change fluid for many vehicle sub-systems
during scheduled maintenance. It is critical
that systems are flushed only with new
fluid that is the same as that required to fill and operate the system or using our
approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.Check Every Month
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check Every Six Months
12V Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Scheduled Maintenance