306 FORD MUSTANG MACH-E 2021 Owners Manual

Post-Crash Alert System
.........................287
Post Impact Braking ..................................
288
Automatic Crash Shutoff ........................
288
Transporting the Vehicle .........................
289
Towing Your Vehicle
Towing Your Vehicle Precautions .........
290
Recreationally Towing Your Vehicle .......................................................................
290
Emergency Towing ....................................
290
Towing Your Vehicle – Troubleshooting ........................................................................\
.
291
Fuses
Fuse Precautions ........................................
292
Under Hood Fuse Box ...............................
292
Battery Fuse Box .........................................
297
Body Control Module Fuse Box ............
299
Identifying Fuse Types ..............................
302
Fuses – Troubleshooting .........................
302
Maintenance
Maintenance Precautions .......................
303
Opening and Closing the Hood .............
303
Under Hood Overview ..............................
303
Checking the Coolant ...............................
304
Automatic Transmission Fluid Check .......................................................................
306
12V Battery ....................................................
306
12V Battery – Troubleshooting .............
306
Adjusting the Headlamps ........................
307
Exterior Bulbs ..............................................
308
Interior Bulbs ...............................................
308
Vehicle Care
General Information ..................................
309
Cleaning Products .....................................
309
Cleaning the Exterior ..................................
310
Waxing ..............................................................
311
Cleaning the Interior ....................................
311Repairing Minor Paint Damage
...............
313
Body Styling Kits
Body Styling Kit Precautions ...................
314
Storing Your Vehicle
Preparing Your Vehicle for Storage .......
315
Removing Your Vehicle From Storage ........................................................................\
.
316
Wheel and Tire Information
Locating the Tire label ................................
317
Department of Transportation Uniform Tire Quality Grades ..................................
317
Information on the Tire Sidewall ...........
318
Glossary of Tire Terminology ..................
323
Tire Replacement Requirements ..........
324
Using Summer Tires ..................................
326
Using Winter Tires .......................................
327
Using Snow Chains .....................................
327
Tire Care
Checking the Tire Pressures ...................
329
Inflating the Tires ........................................
329
Inspecting the Tire for Wear ...................
330
Inspecting the Tire for Damage ............
330
Inspecting the Wheel Valve Stems .......
331
Tire Rotation ..................................................
331
Tire Sealant and Inflator Kit
What Is the Tire Sealant and Inflator Kit ........................................................................\
333
Tire Sealant and Inflator Kit Precautions ........................................................................\
333
Locating the Tire Sealant and Inflator Kit ........................................................................\
333
Tire Sealant and Inflator Kit Components ........................................................................\
333
Using the Tire Sealant and Inflator Kit ........................................................................\
334
10
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

If you require assistance or clarification on
policies or procedures, please contact the
customer relationship center.
United States
Ford Motor Company
Customer Relationship Center
PO Box 6248
Dearborn, MI 48126
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-888-658-6805
www.ford.com/help/contact/
Canada
Customer Relationship Center
Ford Motor Company of Canada Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
Facebook: FordServiceCA (English),
FordServiceQC (Francais)
Europe
Telephone: 02035644444
E-mail: [email protected]
Twitter: @forduk
Australia
Ford Motor Company
Attention: Customer Relationship Centre
Private Mail Bag 5
Fairlane Business Park #3
Campbellfield, Victoria, 3061
Telephone: 13 3673 (FORD)
E-mail: [email protected]
New Zealand
Ford Motor Company
Attention: Customer Relationship Centre
Private Bag 76912
Manukau City 2241
Telephone: 0800 367 369 (FORDNZ)
E-mail: [email protected]
China - Imported Vehicle
Customer Relationship Center
Telephone: 400-690-1886
Website: https://www.ford.com.cn/
China - Chang’
An Ford
Customer Relationship Center
Telephone: 800-810-8168
Mobile: 400-887-7766
Website: https://www.ford.com.cn/
Asia Pacific
E-mail: [email protected]
Caribbean, Central America and
Israel
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Fax: (313) 390-0804
Telephone: (313) 594-4857
E-mail: [email protected]
U.S. Virgin Islands and Puerto Rico
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (800) 841-3673
E-mail: [email protected]
Chile
Ford Customer Service
Telephone: (800) 470-408
Argentina
Telephone: 0800-888-3673
15
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Contacting Us

CUP HOLDERS
CUP HOLDER PRECAUTIONS
WARNING: Use caution when
stowing items or hot drinks in the cup
holders. Items could become loose or
spill during hard braking, acceleration or
crashes. Failure to follow this instruction
could result in personal injury.
GLOVE COMPARTMENT
OPENING THE GLOVE
COMPARTMENT Pull the latch to the left to open the glove
compartment. GLASSES HOLDER
LOCATING THE GLASSES HOLDER The glasses holder is in the overhead
console.
Press near the rear edge of the door to
open it.
154
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing StorageE335001 E306967

•
When zones A, B, and C illuminate, and
zone D is pulsing, the charge is between
60-80 percent.
• When zones A, B, C, and D illuminate,
and zone E is pulsing, the charge is
between 80-100 percent.
• When all zones illuminate, the charge
is 100 percent. Note:
When charging stops, the charge
status indicator shows all the completed
zones solidly illuminated up in a blue color
for 30 seconds before turning off. For
example, if charging stops at 70 percent,
then A, B, and C light up solidly to indicate
a battery charge level of at least 60 percent
but less than 80 percent. Charging stops
when complete or when paused due to
charge settings or charge station actions.
Note: If the charge status indicator does
not light up or pulse after plugging in, please
verify that the charge port light setting is On.
If you do not wish to have the charge status
indicator light up at all while charging, then
you can turn it Off. Locate the charge port
light under the vehicle settings on your
in-vehicle touchscreen.
There are three charge port indicator light
colors, which indicate a specific action:
White is used as a courtesy light to help
with plugging in and to acknowledge
actions such as plugging in and unplugging. Blue is used when the vehicle is plugged in
and either charging or waiting to charge.
Amber is used to indicate charge faults.
Note:
Charging faults are identified by the
color amber on the charge status indicator.
Faults can occur within the vehicle charging
system or outside the vehicle, such as with
the mobile charger, charge station or
electrical supply.
Note: If the system detects a fault in the
vehicle charging system at any point in a
charge cycle, the entire charge status
indicator illuminates solidly in an amber
color for 30 seconds and then turns off. If
this happens, unplug the charge coupler and
then plug it back into the charge port
receptacle. If the problem persists, have
your vehicle serviced as soon as possible.
Note: If the system detects a fault outside
the vehicle, such as with the charge station
or mobile charger, the entire charge status
indicator flashes amber continuously for 30
seconds and then turns off. If this happens
check the mobile charger, charge station or
electrical supply.
AC CHARGING
CONNECTING THE CHARGER Charging Using the Mobile Charger
CAUTION: TO REDUCE THE RISK OF
FIRE- The plug must be properly
grounded. Use a dedicated circuit. If you
do not use a dedicated circuit, the circuit
breaker could trip or open. If you do not
have a dedicated circuit, contact a licensed
professional electrician for proper
installation.
169
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your VehicleE
D
CA
BE317499 E306677 E306676

Note:
You cannot shift your vehicle out of
park (P) until you remove the charge
coupler. 3.
Press the center right-hand edge of the
charge port door to close.
DC CHARGING
CONNECTING THE CHARGER To charge the high voltage battery:
1. Put the vehicle in park (P).
Note:
Your vehicle must be in park (P) to
charge and for the charge status indicator
to illuminate.
2. Press the center right-hand edge of the
charge port door and then release to
open the door.
3. Open the dust cap cover on the charge
port to expose lower connectors. 4.
Plug the charge coupler into the charge
port receptacle on your vehicle. Note:
Make sure the button clicks
confirming that you have completely
engaged the coupler. Your vehicle locks to
the charge coupler.
Note: When the handle is properly engaged,
the light ring illuminates. This indicates the
beginning of a normal charge cycle.
Note: The vehicle monitors battery health
and may take actions including, but not
limited to, reducing the DC fast charge rate
to protect the battery hardware from
damage, and to maintain battery health.
172
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your VehicleE317333 E306676 E335267 E335188

Action
Charge Status
The vehicle is plugged into a DC FastCharge station and charging.
Fast charging
The vehicle is plugged in and charging the12V battery.
Charging 12V battery
The vehicle is plugged in and the climatecontrol system is operating according to the departure and comfort settings.
Cabin conditioning
The vehicle is plugged in and there is a fault
within the vehicle charging system. Unplug
and plug back in. If the fault is still present,
contact your authorized EV certified dealer.
Vehicle charge fault
The vehicle is plugged in and a fault has
been detected with the charge station or charging cord. Please check the charging
cord and the charging station or electrical supply.
Charge station fault
A charging coupler has been plugged into
the vehicle but there is no connection with a charging power source.
Charge station not detected
The vehicle is plugged in and charging hasbeen paused at the charge station.
Charge station paused
Charging Time Information
When charging, the start and estimated
end time displays. When fast charging, the
end time is replaced with the estimated
time at 80% charge until the charge
reaches 80%, then the estimated time at
100% charge is displayed.
When your vehicle is at a stored charging
location and not plugged in, the start and
end times display based on known
charging infrastructure.
Note: Charging time information is
estimated. Certain conditions could result
in longer charging times. See Charging
Your Vehicle (page 159). High Voltage Battery State of Charge
Displays the remaining charge percentage
with 100% representing the total amount
of energy you can get from an external
charge.
Estimated Vehicle Driving Range
Displays the estimated distance the vehicle
can travel with the present high voltage
battery charge level. See
What Is the
Vehicle Range Display (page 118).
Charge Status Icons
Displays when your vehicle is plugged in. Not charging due to a fault.
176
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your VehicleE306677

Not currently charging.
Charging.
Waiting to charge based on
charge time settings.
Charging Locations Press the edit button to set
preferred charge times for a
specific charging location.
Your vehicle prioritizes charging based on
your preferred time settings. You can set
two preferred charging time windows for
weekdays and two for weekends. This
feature allows you to take advantage of
electric utility rate plans that offer lower
pricing during certain times of day. Contact
your utility company to see what plans are
available.
Note: Your vehicle will charge during your
preferred time windows. Charging outside
these windows only occurs when additional
charging time is needed to reach the
maximum charge level set for this location
by your next departure time.
Note: You can also access this feature
using the FordPass app.
Departure and Comfort Press the edit button for
departure and comfort settings. Setting departure times allows you to
control charging schedules and have the
vehicle cabin heated or cooled while
plugged in, so your vehicle is ready to drive
when you are. By setting a departure time,
your vehicle can use your charge time
settings to minimize your electricity costs
but still prioritize finishing charging before
your scheduled departure. The calendar
view allows you to program two departure
times per day for each day of the week.
Note:
Using energy from your charging
source while plugged in, requires less energy
from the high voltage battery for heating or
cooling at the start of your drive. This helps
maximize your driving range.
Note: You can also access this feature
using the FordPass app.
Additional information and settings are
displayed on the charge settings screen
once charging locations and departure and
comfort have been set up.
177
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your VehicleE335144 E306676 E306678 E353986 E353986

WHAT IS THE REAR VIEW
CAMERA
The rear view camera provides a video
image of the area behind your vehicle when
the transmission is in reverse (R).
REAR VIEW CAMERA
PRECAUTIONS
WARNING: The rear view camera
system is a reverse aid supplement
device that still requires the driver to use
it in conjunction with the interior and
exterior mirrors for maximum coverage. WARNING:
Objects that are close
to either corner of the bumper or under
the bumper, might not be seen on the
screen due to the limited coverage of the
camera system. WARNING:
Reverse your vehicle
slowly. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Use caution when the
rear cargo door is ajar. If the rear cargo
door is ajar, the camera will be out of
position and the video image could be
incorrect. All guide lines disappear when
the rear cargo door is ajar. Failure to
follow this instruction could result in
personal injury. WARNING:
Use caution when
turning camera features on or off when
the transmission is not in park (P). Make
sure your vehicle is not moving.
Note: If the image comes on while the
transmission is not in reverse (R), have the
system inspected by your authorized dealer. LOCATING THE REAR VIEW
CAMERA
The rear view camera is on the luggage
compartment door. It provides a video
image of the area behind your vehicle.
REAR VIEW CAMERA GUIDE
LINES
Note:
Active guide lines and fixed guide
lines are only available when the
transmission is in reverse (R).
Note: The centerline is only available if the
active or fixed guide lines are on. A. Active guide lines.
B. Centerline.
C. Fixed guide line: Green zone.
212
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Rear View CameraE306774

LOCATING THE 360 DEGREE
CAMERAS
Rear View Camera
The rear view camera is on the liftgate. It
provides a video image of the area behind
your vehicle.
Front View Camera
The front view camera is in the grille. It
provides a video image of the area in front
of your vehicle. To use the front camera
system, place the transmission in any gear
except reverse (R) and press the camera
icon in the corner of the screen.
Side View Camera
The side view camera is on the outside
mirror. It provides a video image of the area
on the sides of your vehicle to aid you when
parking.
360 DEGREE CAMERA GUIDE
LINES
Note:
Active guide lines are only available
when the transmission is in reverse (R). Active guide lines.
A
Centerline.
B
Fixed guide line: Green zone.
C
Fixed guide line: Yellow zone.
D
Fixed guide line: Red zone.
E
Rear bumper.
F
Active guide lines only show with fixed
guide lines. Turn the steering wheel to
point the guide lines toward an intended
path. If the steering wheel position changes
when reversing, your vehicle could deviate
from the intended path.
216
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing 360 Degree Camera (If Equipped)E306774

Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection.
• Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and may
cause damage to the electric motor.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• A coolant concentration of 40%
provides improved overheat protection.
• Coolant concentrations below 40%
decrease the overheat and corrosion
protection characteristics of the
coolant and may cause damage to the
electric motor.
Coolant Change
Change the coolant at specific mileage
intervals listed in the scheduled
maintenance information. Add prediluted
coolant approved to the correct
specification. See Cooling System
Capacity and Specification (page 344).
AUTOMATIC TRANSMISSION
FLUID CHECK
If required, have an authorized dealer check
and change the transmission fluid at the
correct service interval. See
Scheduled
Maintenance (page 390).
The automatic transmission does not have
a transmission fluid dipstick. Refer to your scheduled maintenance
information for scheduled intervals for fluid
checks and changes. Your transmission
does not consume fluid. However, if you
notice a sign of leaking fluid, contact an
authorized dealer.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
12V BATTERY
CHANGING THE 12V BATTERY
If the 12 volt battery needs servicing, see
your authorized dealer.
CHARGING THE 12V BATTERY
Your vehicle has a high voltage to low
voltage energy transfer feature that keeps
the 12 volt battery charged by the high
voltage battery. If the 12 volt battery level
is low, the high voltage battery transfers
energy to the 12 volt battery when the
vehicle is off.
12V BATTERY –
TROUBLESHOOTING
12V BATTERY – WARNING LAMPS
If it illuminates when the green
ready to drive indicator is
activated, this indicates your
vehicle requires service. Have your vehicle
checked as soon as possible.
306
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Maintenance