navigation system FORD MUSTANG MACH-E 2021 Owners Manual

Phone
Phone Precautions
.....................................372
Connecting Your Phone ............................
372
Phone Menu ..................................................
372
Making and Receiving a Phone Call ......
373
Sending and Receiving a Text Message ........................................................................\
374
Switching Text Message Notification On and Off ........................................................
375
Bluetooth®
Connecting a Bluetooth® Device .........
376
Playing Media Using Bluetooth® ..........
376
Apps
App Precautions ..........................................
377
App Requirements ......................................
377
Accessing Apps ............................................
377
Enabling Apps on an iOS Device ...........
378
Enabling Apps on an Android Device ........................................................................\
378
Switching Apple CarPlay On and Off ........................................................................\
378
Switching Android Auto On and Off .....
378
Apps – Troubleshooting ...........................
379
Personal Profiles
How Do Personal Profiles Work ...........
380
Enabling or Disabling Personal Profiles .......................................................................
380
Creating a Personal Profile ......................
381
Linking or Unlinking a Personal Profile to a Remote Control ....................................
381
Linking or Unlinking a Personal Profile to a Device .......................................................
381
Personal Profile Settings ..........................
381
Navigation
Accessing Navigation ................................
383
Navigation Map Updates .........................
383
Adjusting the Map ......................................
383Live Traffic
.....................................................
383
Setting a Destination ................................
383
Waypoints .....................................................
384
Route Guidance ..........................................
384
Vehicle System Updates
Updating the Vehicle Systems Wirelessly ........................................................................\
385
Performing a Master Reset .....................
386
Accessories
Accessories ...................................................
387
Ford Protect
What Is Ford Protect .................................
388
Scheduled Maintenance
General Maintenance Information ......
390
Normal Scheduled Maintenance .........
392
Customer Information
Rollover Warning ........................................
394
The Better Business Bureau Auto Line Program .....................................................
394
The Mediation and Arbitration Program ........................................................................\
395
Ordering a Canadian French Owner's Manual .......................................................
395
Reporting Safety Defects in the United States .........................................................
396
Reporting Safety Defects in Canada .......................................................................
396
Declaration of Conformity .......................
397
Declaration of Conformity - Vehicles With: SYNC ...............................................
397
Type Approvals ............................................
397
Perchlorate ....................................................
407
Replacement Parts Recommendation ........................................................................\
407
Mobile Communications Equipment ........................................................................\
407
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Active Drive Assist Driver Facing
Camera Data (If Equipped)
If active drive assist is active in certain
crash or near crash-like situations, such as
an airbag deployment or hitting a road
obstacle, the system may record driver
attentiveness, based on the direction of
eyes and duration, and photographs of the
driver seat area.
Note: No data is recorded under normal
driving conditions.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. Comfort and Convenience Data
Data recorded includes, for example:
•
Seat and steering wheel positions.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example, cell
phone network tower identification. For
additional information about our privacy
policy, visit www.FordConnected.com or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
See
Connected Vehicle (page 350).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit www.FordConnected.com.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Data Privacy

WHAT IS MYKEY
MyKey allows you to program keys and
mobile devices with restricted driving
modes to promote good driving habits.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEY
SETTINGS
Seatbelt Reminder or Belt-
Minder™
MyKey mutes the audio system until the
front seat belts are buckled.
Note:
If your vehicle includes an AM/FM
radio or a very basic audio system, then the
radio may not mute.
Satellite Radio (If Equipped)
Some Satellite radio channels have
restricted access to adult radio content.
Driving and Parking Aids
Settings for parking aids, blind spot
information system, and cross traffic alert
cannot be configured. These systems turn
on when the vehicle turns on and cannot
be switched off with a MyKey.
Settings for pre-collision assist and lane
keeping cannot be configured. These
systems turn on when the vehicle turns on
but can be switched off with a MyKey.
A new destination in the navigation system
can only be set using voice commands
when using a MyKey, and with your vehicle
moving.
Note: MyKey drivers may be able to turn
the lane departure warning feature off, but
this feature turns back on automatically
with every new key cycle. CONFIGURABLE MYKEY
SETTINGS
You can configure the following settings
after creating a MyKey. See
Creating a
MyKey (page 74).
Speed Limit WARNING:
Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Minder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume
reduces. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
Emergency Assistance
If you set emergency assistance to always
on, you cannot switch it off with a MyKey.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing MyKey
™

The amount of energy being used when
driving is affected by:
•
Mild or aggressive acceleration or
braking.
• Your vehicle's speed.
• Use of accessories, such as climate
control.
• Ambient temperature and weather
conditions.
• Driving in a city or on a highway.
• Driving on flat or hilly roads.
The available energy capacity in the high
voltage battery is affected by cold
temperatures and battery degradation.
See Preserving Your High Voltage
Battery (page 157).
When your navigation system has an active
route the distance to your destination or
next charging station is also displayed.
Note: It is normal for vehicle range
estimates to vary due to changes in average
energy usage and battery temperature. This
could cause different range estimates each
time you fully charge your battery. See
Maximizing Your Driving Range (page 282
).
Note: When you leave your vehicle
unplugged, it periodically uses energy from
the high voltage battery to recharge the
12-volt accessory battery, resulting in
reduction in vehicle driving range.
WHAT IS THE HIGH VOLTAGE
BATTERY GAUGE
Displays the high voltage battery state of
charge in the form of a gauge or a
percentage. A full fill or 100% charge
represents the total amount of energy you
can get from plugging your vehicle in.
The gauge is normally blue. When a low
battery condition is reached the gauge is
amber. When the battery is depleted the
gauge is red. When the full battery gauge is displayed
and your navigation system has an active
route, a symbol is added that represents
the battery charge level needed to reach
your destination or next charging station.
Charging Status
Additional charge information displays
when you power on your vehicle without
pressing the brake pedal and your vehicle
is plugged in. Charging status includes the
charge start or charge end time as
appropriate. When DC charging, the time
at 80% displays followed by the time at
100%. You can modify your vehicle charge
settings on the information and
entertainment display. See
Setting the
Charging Schedule and Preferences
(page
174).
Charge Required to Reach Destination
When the navigation system has an active
route, the instrument cluster displays the
charge level required in order to reach your
destination and the time when that charge
level is available.
WHAT ARE THE INSTRUMENT
CLUSTER WARNING LAMPS
Warning lamps alert you to a vehicle
condition that could become serious.
Some lamps illuminate when you start
your vehicle to make sure they work. If any
lamps remain on after starting your vehicle,
refer to the respective system warning
lamp for further information.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Instrument Cluster

If your vehicle starts to slow
down, you must provide steering
input to the wheel and press and
release the button to regain full system
performance.
Automatic cancellation can also occur if:
• The lane becomes too wide or too
narrow.
• The system cannot detect valid lane
markings.
• Lane markings cross over one another.
Note: The system disables until the next
key cycle if your vehicle slows down due to
driver inactivity twice within a key cycle.
LANE CENTERING INDICATORS Illuminates when you switch
lane centering on. The color of
the indicator changes to indicate
the system status.
Gray indicates the system is on but
inactive.
Green indicates the system is active and
applying steering torque assistance input
to keep your vehicle in the center of the
lane.
Amber with an audible tone and then gray
indicates a system automatic cancellation. INTELLIGENT ADAPTIVE
CRUISE CONTROL
HOW DOES INTELLIGENT
ADAPTIVE CRUISE CONTROL
WORK
Intelligent adaptive cruise control
combines speed sign recognition with
adaptive cruise control to adjust the cruise
set speed to the speed limit detected by
the speed sign recognition system. As the
system detects new speed signs, the set
speed updates.
Note:
The adaptive cruise control gap
setting operates normally.
INTELLIGENT ADAPTIVE CRUISE
CONTROL PRECAUTIONS WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death.
INTELLIGENT ADAPTIVE CRUISE
CONTROL REQUIREMENTS
Traffic sign recognition must be enabled
for intelligent adaptive cruise control to be
active.
INTELLIGENT ADAPTIVE CRUISE
CONTROL LIMITATIONS
The speed limit information provided by
the navigation map data could be
inaccurate or out of date.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Adaptive Cruise ControlE308130 E297977

ACTIVE DRIVE ASSIST
REQUIREMENTS
Active drive assist only activates when all
of the following occur:
•
Active drive assist is enabled in your
information and entertainment screen.
See Active Drive Assist Settings
(page 236).
• Adaptive cruise control is on.
• The system detects both lane
markings.
• Your hands are on the steering wheel.
• Your eyes are on the road.
Note: Certain location requirements must
be met for the hands-free mode of active
drive assist to work.
Note: Updated software is required for
hands-free mode. See
Vehicle System
Updates (page 385).
ACTIVE DRIVE ASSIST
LIMITATIONS
Any of the following conditions could result
in active drive assist not operating
correctly:
• Your vehicle is not centered in the lane.
• The lane is too narrow or too wide.
• The system does not detect at least
one lane marking or when lanes merge
or split.
• Steering input is limited.
• Using the system in areas under
construction.
• If any aftermarket modifications to the
steering system have been made.
• When using a spare tire. The driver-facing camera may not operate
correctly due to any of the following:
•
If you have a pre-existing eye condition,
such as an eye misalignment, or have
had eye surgery.
• Your facial features are covered by a
mask, hat or other items.
• The lighting conditions change
significantly.
• You are not in the field of view of the
camera.
• You are positioned or tilted to one side.
• You are moving around extensively.
• You are wearing glasses or sunglasses
that are too dark or reflective.
Note: The steering assistance is limited and
may not be sufficient for all driving
situations.
Note: In exceptional conditions, such as
inclement weather or direct sunlight, the
system could deviate from the center line.
Note: The information provided by the
navigation map data could be inaccurate or
out of date.
ACTIVE DRIVE ASSIST
SETTINGS
Enabling Active Drive Assist
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Driver Assistance.
4. Press
Cruise Control.
5. Press
Lane Centering with
Hands-Free.
Enabling Activation Prompts
1. Access the vehicle drawer on the touchscreen.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Active Drive Assist
(If Equipped)

WHAT IS SPEED SIGN
RECOGNITION
Speed sign recognition detects speed limit
signs to inform you of the current speed
limit. Detected speed signs appear in the
information display.
HOW DOES SPEED SIGN
RECOGNITION WORK
Speed sign recognition uses a sensor
behind the interior mirror to detect speed
signs.
If your vehicle has speed sign recognition
with navigation, stored speed sign data
may influence the indicated speed limit
value.
SPEED SIGN RECOGNITION
PRECAUTIONS
WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death. WARNING: In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all
limit sensor performance. WARNING:
The system may not
operate properly if the sensor is blocked.
Keep the windshield free from
obstruction. Note:
Do not carry out windshield repairs
in the immediate area surrounding the
sensor.
Note: If your vehicle has a suspension kit
not approved by us, the system may not
correctly function.
Note: The system may not detect all speed
signs and may incorrectly read signs.
Note: Always fit our original parts when
replacing headlamp bulbs. Other bulbs may
reduce system performance.
SPEED SIGN RECOGNITION
LIMITATIONS
Speed sign recognition may not operate
correctly due to:
• Outdated map data.
• Incorrect recognition of speed limits by
the sensor of signs on parallel roads or
exit ramps.
• Missed recognition of faded, dirty, or
distorted signs.
SPEED SIGN RECOGNITION
INDICATORS When the system detects a speed limit
sign, it appears in the information display.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Speed Sign RecognitionE317824

Climate Examples
Result
Command
The system sets
the temperature to the minimum.
Set the temper-
ature to low.
The system sets
the temperature to 72°F (22°C).
Set the temper-
ature to 72°F
(22°C).
Phone Examples Result
Command
The system callsHenry using your
connected device.
Call Henry.
The system dials
the selected phone number.
Dial (phone
number).
The system beginsa dictated text message.
Send a text
message to Henry.
The system reads
you the most recent message from Henry.
Read my message
from Henry. Apps Examples Result
Command
The system
prompts you to say
the name of an app to start it on the system.
Mobile Apps.
The system will listall of the currently available Mobile Apps.
List Mobile Apps.
The system will
search and connect to compatible app running on yourmobile device.
Find Mobile Apps
Navigation Examples Result
Command
The system beginsguided navigation to the address.
Drive to 125 Main
Street, New York.
The system
searches for the
requested point of interest.
Where is ___
The system showsdirections to the
selected intersec- tion.
Show me directions
to Oakwood
Boulevard and Pelham Road.
The system ends
guided navigation
to the destination.
Cancel route.
Ford Assistant Examples
Note: When you are not driving, additional
commands are available by using popular
chat applications. Use FordPass to setup a
conversation with your Ford assistant.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Voice Interaction

HOW DO PERSONAL PROFILES
WORK
This feature allows you to create multiple
personal profiles enabling users to
personalize vehicle
’s settings such as seats
and mirrors, as well as non-positional
settings like radio, navigation, driver assist
system settings. Positional settings are
saved by holding a memory seat button.
Non-positional settings are saved you
change a setting while a profile is active.
You can create one profile for each preset
memory seat button along with a guest
profile.
Recalling and Changing a Profile
You can recall a profile using the
touchscreen or the preset button you
selected when you created your profile.
You can also link a remote control and a
mobile device to your profile, which are
used to recall it.
ENABLING OR DISABLING
PERSONAL PROFILES
1. Access the application drawer on the touchscreen.
2. Press Settings.
3. Press the Profiles button.
4. Switch Enable Profiles on or off. When you switch on the Personal Profiles
feature:
•
Unlocking a door with a remote control
or mobile device that is not linked to a
driver profile does not change active
profile, but remains in the last known
profile. It does not change the
positional settings.
• Pressing a memory seat button that is
not linked to a driver profile or saved to
a preset setting does not change active
profile, but remains in the last known
profile. It does not change the
positional settings.
• Pressing a memory seat button that is
not linked to a driver profile but is saved
to a preset setting does not change
active profile, but remains in the last
known profile. It recalls the positional
settings that you saved to that memory
seat button.
When you switch off a Personal Profiles
feature:
• Unlocking a door with a remote control
or mobile device does not recall any
non-positional settings but still recalls
positional settings from the driver
profile which the remote control or
mobile device is linked to.
• Pressing a memory seat button that is
not linked to a driver profile or saved to
a preset setting recalls non-positional
settings from the guest profile. It does
not change the positional settings.
• Pressing a memory seat button that is
linked to a driver profile or has saved
to a preset setting recalls
non-positional settings from the guest
profile. It recalls the positional settings
that you saved to that memory seat
button.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Personal Profiles

General Operation
•
Voice Command Control: Certain
functions within the SYNC® system
may be accomplished using voice
commands. Using voice commands
while driving helps you to operate the
system without removing your hands
from the wheel or eyes from the road.
• Prolonged Views of Screen:
Do not
access any function requiring a
prolonged view of the screen while you
are driving. Pull over in a safe and legal
manner before attempting to access a
function of the system requiring
prolonged attention.
• Volume Setting:
Do not raise the
volume excessively. Keep the volume
at a level where you can still hear
outside traffic and emergency signals
while driving. Driving while unable to
hear these sounds could cause an
accident.
• Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully
read and follow instructions and safety
information fully.
• Distraction Hazard:
Any navigation
features may require manual
(non-verbal) setup. Attempting to
perform such set-up or insert data
while driving can distract your attention
and could cause an accident or other
serious injury. Stop the vehicle in a safe
and legal manner before attempting
these operations.
• Let Your Judgment Prevail:
Any
navigation features are provided only
as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a substitute for your personal judgment.
Any route suggestions made by this
system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
• Route Safety: Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. The driver is
ultimately responsible for the safe
operation of the vehicle and therefore,
must evaluate whether it is safe to
follow the suggested directions.
• Potential Map Inaccuracy:
Maps
used by this system may be inaccurate
because of changes in roads, traffic
controls or driving conditions. Always
use good judgment and common sense
when following the suggested routes.
• Emergency Services:
Do not rely on
any navigation features included in the
system to route you to emergency
services. Ask local authorities or an
emergency services operator for these
locations. Not all emergency services
such as police, fire stations, hospitals
and clinics are likely to be contained in
the map database for such navigation
features.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Customer Information