FORD MUSTANG MACH-E 2021 Warranty Guide

9. State warranty enforcement laws
These state laws - sometimes calledlemon laws- allow owners to
receive a replacement vehicle or a refund of the purchase price, under
certain circumstances. The laws vary from state to state.
To the extent your state law allows, Ford Motor Company requires that
you first send us a written notification of any defects or non-conformities
that you have experienced with your vehicle. (This will give us the
opportunity to make any needed repairs before you pursue the remedies
provided by your state’s law.)
In all other states where not specifically required by state law, Ford
Motor Company requests that you give us the written notice. Send your
written notification to:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
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10. Important information about ambulanceconversions
Ford vehicles are suitable for producing ambulances only if equipped
with the Ford Ambulance Prep Package. In addition, Ford urges
ambulance manufacturers to follow the recommendations of the Ford
Incomplete Vehicle Manual and theFord Truck Body Builders
Layout Book (and pertinent supplements).
Using a Ford vehicle without the Ford Ambulance Prep Package
to produce an ambulance could result in elevated underbody
temperatures, fuel over pressurization, and the risk of fuel
expulsion and fires. Such use also voids the Ford Bumper to
Bumper Warranty and may void the Emissions Warranties.
You may determine whether the vehicle is equipped with the Ford
Ambulance Prep Package by inspecting the information plate on the
driver’s rear door pillar.
You may determine whether the ambulance manufacturer has followed
Ford’s recommendations by contacting the ambulance manufacturer of
your vehicle.
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