service FORD MUSTANG MACH E 2023 User Guide

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or addingequipment to the front of your vehiclecould affect the performance of theairbag system, increasing the risk ofinjury. This includes the hood, bumpersystem, frame, front body structure, towhooks, hood pins, push bar andsnowplows.
Your vehicle has a collection of crash andoccupant sensors. These sensors provideinformation to the restraints controlmodule which activates the following:
•Front and rear seatbelt pretensioners.
•Driver airbag.
•Passenger airbag.
•Knee airbag(s).
•Front and rear seat mounted sideairbags.
•Adaptive steering column.
•Safety Canopy.
Based on the type of crash, the restraintscontrol module deploys the appropriatesafety devices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. This module indicates thereadiness of the safety system bydisplaying a warning indicator light in theinstrument cluster. If the warning light isnot working, the system sounds a tone asa backup. Routine maintenance of theairbag is not required.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after youswitch the power on.
•The readiness light either flashes orstays on.
•You hear a series of five tones. Thetone pattern repeats periodically untilthe problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced immediately.Unless serviced, the system may notfunction properly in the event of a crash.
The fact that the seatbelt pretensionersor front airbags did not activate for bothfront seat occupants in a crash does notmean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (crash severity, seatbelt usage)were not appropriate to activate thesesafety devices.
•The front airbags activate only infrontal and near-frontal crashes. Frontairbags may activate in rollovers, sideimpacts or rear impacts if the crashcauses sufficient frontal deceleration.
•The seatbelt pretensioners activate infrontal, near-frontal and side crashes,and in rollovers.
•The knee airbag deploys based oncrash severity and occupant conditions.
•The side airbags inflate in certain sideimpact crashes or rollover events. Sideairbags may activate in other types ofcrashes if the vehicle experiencessufficient sideways motion ordeformation.
•The Safety Canopy inflates in certainside impact crashes or rollover events.The Safety Canopy may activate inother types of crashes if the vehicleexperiences sufficient sideways motionor deformation, or a certain likelihoodof rollover.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the battery shut-off, your vehiclemay be able to contact emergency servicesby dialing 911 through a paired andconnected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag oractivate the battery shut-off. If aconnected cell phone sustains damage orloses its connection to SYNC during acrash, SYNC will search for and try toconnect to a previously paired cell phone.SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
REPLACING THE FRONT
WIPER BLADES
Make sure your vehicle is off beforebeginning this procedure.
Note:Do not manually move the wiperarms. To place the wiper arms in a serviceposition, switch your vehicle on in accessorymode, switch on the wipers and switch yourvehicle off when the wipers are at theirhighest position.
1.Lift the wiper arm and then press thewiper blade locking button.
Note:Do not hold the wiper blade to lift thewiper arm.
2.Remove the wiper blade.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
3.To install, reverse the removalprocedure.
Note:Make sure that the wiper blade locksinto place.
REPLACING THE REAR WIPER
BLADES
1.Lift the wiper arm.
Note:Do not hold the wiper blade to lift thewiper arm.
2.Remove the wiper blade.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
3.To install, reverse the removalprocedure.
Note:Make sure that the wiper blade locksinto place.
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OVERRIDING AUTOMATIC HIGHBEAM CONTROLPush the lever away from you to switchthe high beams on.
Push the lever away from you again toswitch the high beams off.
Push the lever away from you for a thirdtime to switch automatic high beamcontrol back on.
AUTOMATIC HIGH BEAM CONTROL – TROUBLESHOOTING
AUTOMATIC HIGH BEAM CONTROL – INFORMATION MESSAGES
DescriptionMessage
The camera has reduced visibility. Clean the windshield. Ifthe message continues to appear, have your vehicle checkedas soon as possible.
Front Camera Low Visib-ility Clean Screen
The camera has malfunctioned. Wait a short period of timefor the camera to cool down. If the message continues toappear, have your vehicle checked as soon as possible.
Front Camera Tempor-arily Not Available
The camera has malfunctioned. Have your vehicle checkedas soon as possible.Front Camera Malfunc-tion Service Required
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at 80% displays followed by the time at100%. You can modify your vehicle chargesettings on the information andentertainment display. See Setting theCharging Schedule and Preferences(page 184).
Charge Required to Reach Destination
When the navigation system has an activeroute, the instrument cluster displays thecharge level required in order to reach yourdestination and the time when that chargelevel is available.
WHAT ARE THE INSTRUMENT
CLUSTER WARNING LAMPS
Warning lamps alert you to a vehiclecondition that could become serious.Some lamps illuminate when you startyour vehicle to make sure they work. If anylamps remain on after starting your vehicle,refer to the respective system warninglamp for further information.
INSTRUMENT CLUSTER
WARNING LAMPS
12V Battery
Illuminates when your vehicle isfirst switched on to show it isproperly functioning.
If it illuminates when the motor is running,this indicates your vehicle requires service.Have your vehicle checked as soon aspossible.
Driving when this warning lamp is on drainsthe 12V battery. If you must drive with thislight on, turn off all accessories.
Anti-Lock Brake System
If it illuminates when you aredriving, this indicates the systemrequires service. Your vehiclecontinues to have normal braking withoutthe anti-lock brake system function. Haveyour vehicle checked as soon as possible.
Brake System
Illuminates when you apply theparking brake and your vehicle ison. If it illuminates when yourvehicle is moving, make sure theparking brake is released. If theparking brake is released, thisindicates low brake fluid level or the brakesystem requires service. Have your vehiclechecked as soon as possible.
Note:Lamps may vary depending on region.
Door Ajar
Illuminates when your vehicle ison and any door is open.
Electric Parking Brake
Illuminates or flashes yellowwhen the electric parking brakerequires service.
Electric Motor CoolantTemperature
If it illuminates, safely stop yourvehicle and switch your vehicleoff.
Fasten Seatbelt
Illuminates and a tone soundsuntil you fasten the seatbelts.
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High Voltage Battery
Illuminates blue under normalconditions. If it illuminatesamber, the battery is low oncharge. If it illuminates red, the battery isdepleted.
Hood Ajar
Illuminates when your vehicle ison and the hood is notcompletely closed.
Icy Road Conditions
WARNING: Even if the temperaturerises to above 39°F (4°C) there is noguarantee that the road is free of hazardscaused by inclement weather.
Illuminates when the outside airtemperature falls below 39°F(4°C).
Liftgate Ajar
Illuminates when your vehicle ison and the rear luggagecompartment is not completelyclosed.
Limited Performance
Illuminates if your vehicle haslimited performance due to acold or hot battery. Drive withcaution. Keep your vehicle connected toa charging system when not in use tomaintain battery temperature.
Low Tire Pressure
Illuminates when your tirepressure is low. If illuminated,check your tire pressure as soonas possible. If it begins to flash at any time,have the system checked as soon aspossible.
Low Washer Fluid Level
Illuminates when the washerfluid is low.
Powertrain Malfunction
Illuminates when the powertrainrequires service. Have thesystem checked as soon aspossible.
Stop Safely
Illuminates if an electricalcomponent requires service or afailure that causes your vehicleto shut down or enter into a limitedoperating mode.
Vehicle Plugged In
Illuminates when your vehicle isplugged in.
WHAT ARE THE INSTRUMENT
CLUSTER INDICATORS
Indicators notify you of various featuresthat are active on your vehicle.
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WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highlysophisticated lithium ion battery system,used to store electrified energy to poweryour vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery packshould only be serviced by an authorizedelectric vehicle technician. Improperhandling can result in personal injury ordeath.
WARNING: Keep your hands andclothing clear of the cooling fan.
Your vehicle consists of varioushigh-voltage components and wiring. Allof the high-voltage power flows throughspecific wiring assemblies labeled as suchor covered with a solid orange convolute,or orange striped tape, or both. Do notcome in contact with these components.
PRESERVING YOUR HIGH
VOLTAGE BATTERY
When using the battery at a low state ofcharge, your vehicle could start disablingaccessory features to protect battery life.
If your vehicle reaches a 0% state ofcharge, recharge your vehicle as soon aspossible.
In everyday use it is acceptable to use thefull state of charge window, however thereare a few best practices we recommendin order to maintain the health and life ofyour battery.
Overnight Charging
You can increase the longevity andperformance of your high voltage batteryby using the charge scheduling anddeparture and comfort settings on yourtouchscreen or in the FordPass app.
With Charge Scheduling you can improvethe high voltage battery's longevity bydelaying the start of charging and settinga maximum charging limit. It isrecommended to set your preferredcharging times to be at least 2-3 hoursafter your typical plug in time. This allowsthe battery to cool before charging begins.Additionally, setting the maximum chargelevel to 90% for everyday usage reducesstrain on the battery.
You can improve driving range andperformance by scheduling departuretimes and cabin comfort level with theDeparture and Comfort feature. This willnot only warm or cool the cabin but alsocondition the battery to ensure best drivingrange and performance by the setdeparture time.
DC Charging
Frequent use of DC charging could resultin reducing your battery's efficiency andlifespan. This is more pronounced on thestandard range battery pack versus theextended range battery pack. See Whatis DC Charging (page 168).
Storage Temperature
Storing your vehicle in temperaturesbetween 32°F (0°C) and 113°F (45°C) isthe most beneficial for the high voltagebattery.
At temperatures just above the freezingpoint or lower, you should plug your vehiclein to maintain battery performance andmaximize driving range.
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Storage State of Charge
You can increase the battery life bymaintaining the state of charge below100%. When you park your vehicle for anextended period of 30 days or more, werecommend the battery state of charge beat approximately 50%. Storing yourvehicle's high voltage battery at higherstates of charge is less favorable thanstoring at lower states of charge.
Note:To achieve this state of charge forstorage, you can drive your vehicle down to50% and set a charge limit for your location.See Setting the Charging Schedule andPreferences (page 184).
RECYCLING AND DISPOSING
OF THE HIGH VOLTAGE
BATTERY
Please recycle in accordance with localregulations.
HIGH VOLTAGE BATTERY –
TROUBLESHOOTING
HIGH VOLTAGE BATTERY –WARNING LAMPS
Illuminates when the powertrainrequires service. Have thesystem checked as soon aspossible.
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WARNING: Do not replace the plugon the connector. There are criticalsafety devices in the plug, and thecharging equipment will not operate, ifthe plug is replaced. Failure to follow thisinstruction could result in electric shock,personal injury, death, or fire.
WARNING: Charging equipmentcontains no user modifiable or repairableparts. If the charging equipment plugdoes not properly fit into the wall outlet,have a qualified electrician install thecorrect wall outlet. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: High voltage is presentin your electric meter housing and powerdistribution service panel. Contact withhigh voltage can cause death or seriouspersonal injury.
WARNING: Visually inspect thecharging equipment before each use. Donot use the charging equipment if it isdamaged.
WARNING: Keep chargingequipment inside when not in use. Stowthe control box on the hanger or all thecharging equipment in the bag after useto prevent damage to the chargingequipment and personal injury.
Your vehicle comes with a mobile powercord that has a low power connector touse with a 120V plug NEMA 5-15 and a highpower connector to use with a 240V plugNEMA 14-50.
Specification ValueSpecification Type
SAECharger Model
120-240 VACVoltage
32 amps maxcontinuousMaximum Current
60HzFrequency
< 2 WattsPower draw whenidle
< 4 WattsPower draw whencharging
Approximately 20 ft(6.1 m)Cable length
8.6 lb (3.9 kg)Weight
-22°F (-30°C) to122°F (50°C)Operating temper-ature
-22°F (-30°C) to185°F (85°C)Storage temper-ature
IP67CCID Environ-mental
Not requiredVentilation
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CARE INSTRUCTIONS
Do not use cleaners or solvents as thiscould damage your mobile power cord. Donot place stress on the charger cables. Ifunit overheats, remove the mobile powercord from direct sunlight.
SAFETY FEATURES
The charger includes the following safetyfeatures to protect against the risk ofelectric shock:
•Service Ground Check: The chargerconstantly checks for the presence ofa service ground connection. If theservice ground ever fails, the chargerred indicator turns ON and shuts downpower to the vehicle.
•Thermal Event Sensor: Charger modulesenses out-of-ordinary thermal eventsand decreases the charging current orshuts the unit down if required.
•Ground fault circuit interrupter (GFCI)Protection: The charger has a groundfault circuit interrupter (GFCI) reactionsystem to protect against electricshock. If the charger module detectsan output ground fault, it shuts downpower to the output cable andilluminates the red indicator.
•Insulation: The charger module,connector, cable assembly, and chargecoupler are completely insulated.There are no exposed live parts, toprotect against electric shock.
•Unintentional Disconnection: Thecharge coupler is designed to minimizeunintentional disconnection. A pilotsignal wire in the cable and chargecoupler eliminates the possibility ofelectric shock when not connected toa vehicle or if an unintended disconnectoccurs during a charge. Disconnectionduring charging is safe.
LOCATING THE CHARGE PORT
The charge port is between the frontleft-hand side door and front left-handwheel well. To open, press the centerright-hand edge of the charge port doorand then release.
Note: Do not apply excessive force. Forcingthe door open or closed damages the chargeport.
CHARGE PORT INDICATORS
The charge status indicator is next to thecharging port behind the charge port door.It indicates the charge status of the highvoltage battery in your vehicle.
Divided into five zones, the charge statusindicator displays the state of charge in 20percent increments.
The charge status indicator displays howfar along the charge is:
•When zone A is pulsing, the charge isbetween 0-20 percent.
•When zone A illuminates, and zone Bis pulsing, the charge is between 20-40percent.
•When zones A and B illuminate andzone C is pulsing, the charge is between40-60 percent.
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