service FORD MUSTANG MACH E 2023 Owner's Manual

•When zones A, B, and C illuminate, andzone D is pulsing, the charge is between60-80 percent.
•When zones A, B, C, and D illuminate,and zone E is pulsing, the charge isbetween 80-100 percent.
•When all zones illuminate, the chargeis 100 percent.
Note:When charging stops, the chargestatus indicator shows all the completedzones solidly illuminated in a blue color for30 seconds before turning off. For example,if charging stops at 70 percent, then A, B,and C light up solidly to indicate a batterycharge level of at least 60 percent but lessthan 80 percent. Charging stops whencomplete or when paused due to chargesettings or charge station actions.
Note:If the charge status indicator doesnot light up or pulse after plugging in, pleaseverify that the charge port light setting is On.If you do not wish to have the charge statusindicator light up at all while charging, thenyou can turn it Off. Locate the charge portlight under the vehicle settings on yourin-vehicle touchscreen.
There are three charge port indicator lightcolors, which indicate a specific action:
White is used as a courtesy light to helpwith plugging in and to acknowledgeactions such as plugging in and unplugging.
Blue is used when the vehicle is plugged inand either charging or waiting to charge.
Amber is used to indicate charge faults.
Note:Charging faults are identified by thecolor amber on the charge status indicator.Faults can occur within the vehicle chargingsystem or outside the vehicle, such as withthe mobile power cord, charge station orelectrical supply.
Note:If the system detects a fault in thevehicle charging system at any point in acharge cycle, the entire charge statusindicator illuminates solidly in an ambercolor for 30 seconds and then turns off. Ifthis happens, unplug the charge coupler andthen plug it back into the charge portreceptacle. If the problem persists, haveyour vehicle serviced as soon as possible.
Note:If the system detects a fault outsidethe vehicle, such as with the charge stationor mobile power cord, the entire chargestatus indicator flashes amber continuouslyfor 30 seconds and then turns off. If thishappens check the mobile power cord,charge station or electrical supply.
178
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your VehicleEDCABE317499 E306677

Note:If charging for your vehicle fails,please contact the Customer RelationshipCenter, or click on Live chat. To ensuresuperior service, please take note of yourserial number when contacting customersupport.
For more information, visitwww.owner.ford.com.
Charging At a Charge Station
1.Put your vehicle in park (P).
Note:Your vehicle must be in park (P) tocharge.
2.Press the center right hand edge of thecharge port door and then release toopen the door.
3.Select the appropriate charge stationcoupler.
4.Plug the charge coupler into the chargeport receptacle on your vehicle.
Note:Make sure the button clicksconfirming that you have completelyengaged the coupler. When you plug in yourvehicle, it starts charging to 100% by defaultunless scheduled charging has been set upfor this location. See Setting the ChargingSchedule and Preferences (page 184).
Note:When the handle is properly engagedthe light ring illuminates. This indicates thebeginning of a normal charge cycle.
Note:There could be a delay in light ringillumination due to vehicle internalcommunications.
Information about public charge stationsis available through the in-vehicle screenas well as the FordPass app with pricing,power levels, and real time availability.Rates for charging varies by power level,provider, location, and time of day.
When charging your vehicle at a BlueOvalCharging Network station, use theFordPass App to activate and pay forcharging. You can also just plug in toactivate charging at Plug & Charge capablestations. If the charging station is not in theBlueOval Charging Network, use thedirections on the charge station to activatethe charger.
For more information, visitwww.owner.ford.com.
180
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your VehicleE335725 E329078

3.Press the center right-hand edge of thecharge port door to close.
Charge Coupler Manual Release
If your vehicle does not unlock the chargecoupler, you can manually release it.
Releasing the charge coupler:
1.Switch off your vehicle.
2.Open the hood.
3.Remove the inner luggagecompartment shields and locate thelow voltage service disconnect. SeeInstalling and Removing theLuggage Compartment Cover (page297).
4.Move the low voltage servicedisconnect to the off position.
5.Locate the manual release mechanism.
6.Between the gap of the hood andwindshield, access the manual releasemechanism and pull the pull ring firmly,perpendicularly towards the center ofyour vehicle. Once pulled, make sureyou do not tangle the pull ring cord asit resets on the next charge session.
7.Remove the charge coupler from thecharge port.
8.Close the low voltage servicedisconnect.
9.Reinstall the inner luggagecompartment shields. See Installingand Removing the LuggageCompartment Cover (page 297).
10.Close the hood.
Note:The next time you plug in to chargeyour vehicle, the locking mechanismre-engages and the pull ring resets.
183
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your VehicleE345845 E354043 E339336 E339335

BRAKE PRECAUTIONS
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when leaving a car wash ordriving from standing water to dry thebrakes.
Note:Depending on applicable laws andregulations in the country where your vehiclewas originally built, the stoplamps couldflash during heavy braking. The hazardwarning flashers could also turn on whenyour vehicle comes to a stop.
ANTI-LOCK BRAKING SYSTEM
ANTI-LOCK BRAKING SYSTEMLIMITATIONS
The anti-lock braking system does noteliminate the risk of a crash when:
•You drive too close to the vehicle infront of you.
•Your vehicle is hydroplaning.
•You take corners too fast.
•The road surface is poor.
BRAKE OVER ACCELERATOR
If your accelerator pedal becomes stuckor trapped:
•Apply steady and firm pressure to thebrake pedal to slow the vehicle andreduce power.
•Bring your vehicle to a complete stopand place it in park (P).
•Switch the power off.
•Apply the parking brake.
Inspect the accelerator pedal for anyinterference. If none are found and thecondition persists, have your vehiclechecked as soon as possible. If yourvehicle has to be towed, we recommendthat you contact a professional towingservice.
LOCATING THE BRAKE FLUID
RESERVOIR
See Under Hood Overview (page 325).
CHECKING THE BRAKE FLUID
WARNING: Do not use any fluidother than the recommended brake fluidas this will reduce brake efficiency. Useof incorrect fluid could result in the lossof vehicle control, serious personal injuryor death.
WARNING: Only use brake fluidfrom a sealed container. Contaminationwith dirt, water, petroleum products orother materials may result in brakesystem damage or failure. Failure toadhere to this warning could result in theloss of vehicle control, serious personalinjury or death.
WARNING: Do not allow the fluidto touch your skin or eyes. If thishappens, rinse the affected areasimmediately with plenty of water andcontact your physician.
WARNING: The brake systemcould be affected if the brake fluid levelis below the MIN mark or above the MAXmark on the brake fluid reservoir.
197
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMBrakes

ELECTRIC PARKING BRAKE
AUDIBLE WARNING
Sounds when the parking brake is on andyour vehicle is moving. If the warning tonecontinues after you have released theparking brake, this indicates a malfunction.Have your vehicle checked as soon aspossible.
RELEASING THE ELECTRIC
PARKING BRAKE IF THE
VEHICLE BATTERY HAS RUN
OUT OF CHARGE
See Jump Starting the Vehicle (page309).
See Jump Starting the Vehicle (page309).
ELECTRIC PARKING BRAKE –
TROUBLESHOOTING
ELECTRIC PARKING BRAKE –WARNING LAMPS
Brake System
It illuminates red when you applythe parking brake and yourvehicle is on. If the lamp flasheswhen the parking brake has beenreleased, this indicates theparking brake system requiresservice. Have your vehicle checked assoon as possible.
Note:Lamps may vary depending on region.
Electric Parking Brake
When the lamp illuminatesyellow, it indicates a malfunctionin the electric parking brake.Have your vehicle checked as soon aspossible.
Note:Lamps may vary depending on region.
201
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMElectric Parking BrakeE270480 E67024 E67024 E146190

ELECTRIC PARKING BRAKE – INFORMATION MESSAGES
Park Brake
ActionMessage
The electric parking brake is set, the engine is running and youdrive your vehicle more than 3 mph (5 km/h). If the warningstays on after the electric parking brake is released, have thesystem checked as soon as possible.
Park Brake Engaged
The electric parking brake is set and a manual release isattempted without the brake pedal being pressed.To Release: Press Brakeand Switch
The electric parking brake is set and an automatic release isattempted but cannot be performed. Perform a manualrelease.
Park Brake Use Switchto Release
The electric parking brake is set and your vehicle speedexceeds 3 mph (5 km/h). Release the electric parking brakebefore continuing to drive.
Release Park Brake
The electric parking brake is not fully applied.Park Brake Not Applied
The electric parking brake is not fully released.Park Brake Not Released
The electric parking brake system has been put into a specialmode to allow brake service. Have the system checked assoon as possible.
Brake maintenancemode
The electric parking brake system has detected a conditionthat requires service. Some functionality may still be available.Have the system checked as soon as possible.
Park Brake LimitedFunction ServiceRequired
The electric parking brake system has detected a conditionthat requires service. Have the system checked as soon aspossible.
Park Brake MalfunctionService Now
Numerous electric parking brake applies have overheated thesystem. Wait 2 minutes before attempting to apply again.Park Brake SystemOverheated
202
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMElectric Parking Brake

REVERSE BRAKE ASSIST –FREQUENTLY ASKED QUESTIONS
Why is reverse brake assistunavailable?
•Make sure the reverse brake assist ison. See Switching Reverse BrakeAssist On and Off (page 204).
•Make sure that all doors, liftgate ortailgate and hood are closed. Drive thevehicle on a straight road for a shortperiod. If the message remains, havethe system checked.
•If your vehicle has the cross traffic alertsystem, make sure it is on. SeeSwitching Reverse Brake Assist Onand Off (page 204).
•Make sure the rear parking aid systemis on. See Parking Aids (page 221).
•Make sure the traction control is on.See Switching Traction Control Onand Off (page 213).
•Your vehicle may have sustained a rearend impact. Have the sensors checkedfor proper coverage and operation.
•An anti-lock brake, traction control orstability control event may haveoccurred. Reverse brake assist resumesoperation when the event is complete.
•Make sure the rear view camera and360 degree camera are not dirty orobstructed. If dirty, clean the camera.If the message still appears aftercleaning the camera, wait a short timefor the message to clear. If themessage does not clear, have thesystem checked.
•Make sure the cross traffic alert, rearparking aid and side parking aid sensorsare not blocked or faulty. See Locatingthe Cross Traffic Alert Sensors(page 275). See Locating the RearParking Aid Sensors (page 222). SeeLocating the Side Parking AidSensors (page 224).
•You recently had your vehicle serviced,or the battery disconnected. Drive yourvehicle a short distance to resumesystem operation.
•Reverse brake assist does not functionwhen you connect a trailer. Operationresumes when you disconnect thetrailer.
Note:If the answers to why the system isunavailable do not assist in returning reversebrake assist to available, have the systemchecked as soon as possible.
206
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMReverse Brake Assist

CROSS TRAFFIC BRAKING –FREQUENTLY ASKED QUESTIONS
Why is cross traffic braking unavailable?
•Make sure the cross traffic alert systemis on. See Cross Traffic Alert (page274).
•The vehicle has sustained a rear endimpact. Contact an authorized dealerto have the sensors checked for propercoverage and operation.
•An ABS, traction control or stabilitycontrol event may have occurred. Crosstraffic braking resumes operation whenthe event is complete.
•Make sure there are no blocked orfaulted sensors. See Cross TrafficAlert (page 274).
•You recently had your vehicle serviced,or the battery disconnected. Drive yourvehicle a short distance to resumesystem operation.
Note:If the answers to why the system isunavailable do not assist in returning crosstraffic braking to available, have the systemchecked as soon as possible.
209
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCross Traffic Braking

TRACTION CONTROL –
TROUBLESHOOTING
TRACTION CONTROL – WARNINGLAMPS
System Messages
The traction control lighttemporarily illuminates on
start-up and flashes when activated by adriving condition.
The traction control off light temporarilyilluminates on start-up and stays on:
•When you switch the traction controlsystem off.
•When you select an alternative stabilitycontrol mode.
•If a problem occurs in the system.
TRACTION CONTROL – INFORMATION MESSAGES
ActionMessage
The system detects a condition that requires service. Contactan authorized dealer as soon as possible.Service AdvanceTrac
214
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTraction ControlE138639

STEERING – TROUBLESHOOTING
STEERING – INFORMATION MESSAGES
ActionMessage
The power steering system has detected acondition that requires service. Have yourvehicle checked as soon as possible.
Steering Fault Service Now
The power steering system is not working.Stop your vehicle in a safe place. Have yourvehicle checked as soon as possible.
Steering Loss Stop Safely
The power steering system has detected acondition that requires service. Have yourvehicle checked as soon as possible.
Steering Assist Fault Service Required
The steering system has detected a condi-tion that could prevent you from startingyour vehicle. Have your vehicle checked assoon as possible.
Steering Lock Malfunction Service Now
220
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMSteering