towing FORD MUSTANG MACH E 2023 User Guide

WHAT IS THE GROSS
COMBINED WEIGHT RATING
Gross Combined Weight Rating(GCWR) is the maximumallowable weight of the vehicleand the loaded trailer, includingall cargo and passengers, that thevehicle can handle without riskingdamage. (Important: The towingvehicle’s braking system is ratedfor operation at Gross VehicleWeight Rating, not at GrossCombined Weight Rating.)
Note:Your vehicle is not designedfor trailer towing. Never tow atrailer with your vehicle.
CALCULATING PAYLOAD
Tire and Loading Label InformationExample:
Payload is the combined weightof cargo and passengers that yourvehicle is carrying. The maximumpayload for your vehicle appearson the Tire and Loading label. Thelabel is either on the B-pillar or theedge of the driver door. Vehiclesexported outside the US andCanada may not have a tire andloading label. Look for “Thecombined weight of occupantsand cargo should never exceedXXX kg OR XXX lb” for maximumpayload. The payload listed on theTire and Loading Information label
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is the maximum payload for yourvehicle as built by the assemblyplant. If you install any additionalequipment on your vehicle, youmust determine the new payload.Subtract the weight of theequipment from the payload listedon the Tire and Loading label.
Note:Your vehicle is not designedfor trailer towing. Never tow atrailer with your vehicle.
CALCULATING THE LOAD
LIMIT
Steps for determining the correctload limit:
1.Locate the statement "Thecombined weight of occupantsand cargo should never exceedXXX kg or XXX lb." on yourvehicle’s placard.
2.Determine the combinedweight of the driver andpassengers that will be ridingin your vehicle.
3.Subtract the combined weightof the driver and passengersfrom XXX kg or XXX lb.
4.The resulting figure equals theavailable amount of cargo andluggage load capacity. Forexample, if the “XXX” amountequals 1,400 lb. and there willbe five 150 lb. passengers inyour vehicle, the amount ofavailable cargo and luggageload capacity is 650 lb.
(1400-750 (5 x 150) = 650 lb.)
5.Determine the combinedweight of luggage and cargobeing loaded on the vehicle.That weight may not safelyexceed the available cargo andluggage load capacitycalculated in Step 4.
6.If your vehicle will be towing atrailer, load from your trailerwill be transferred to yourvehicle. Consult this manual todetermine how this reduces theavailable cargo and luggageload capacity of your vehicle.
Helpful examples forcalculating the availableamount of cargo and luggageload capacity
Suppose your vehicle has a
1400-pound (635-kilogram) cargoand luggage capacity. You decideto go golfing. Is there enough loadcapacity to carry you, four of yourfriends and all the golf bags? Youand four friends average 220pounds (99 kilograms) each andthe golf bags weigh approximately30 pounds (13.5 kilograms) each.The calculation would be: 1400 -(5 x 220) - (5 x 30) = 1400 - 1100- 150 = 150 pounds. Yes, you haveenough load capacity in yourvehicle to transport four friendsand your golf bags. In metric units,the calculation would be: 635kilograms - (5 x 99 kilograms) -(5 x 13.5 kilograms) = 635 - 495 -67.5 = 72.5 kilograms.
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TOWING A TRAILER
PRECAUTIONS
WARNING: Your vehicle isnot approved for trailer towing.Never tow a trailer with yourvehicle.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
If you have a vehicle concern, Ford MotorCompany offers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare —except for vehicles supplied with a tireinflation kit.
•12 V battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•In the event your vehicle's high-voltagebattery does not have enough powerto move, you can choose where youwould like your vehicle towed (withina 35 mi (56 km) radius):
•EV Certified Ford or Lincoln Dealer.
•Nearest public charger.
•Your home residence.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistanceon your own, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
If you have a vehicle concern, Ford MotorCompany of Canada, Limited offers acomplimentary roadside assistanceprogram. This program is eligible withinCanada or the continental United States.
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TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,contact a professional towing service oryour roadside assistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. We donot approve a slingbelt towing procedure.Vehicle damage may occur if towedincorrectly, or by any other means.
Your manufacturer produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures.
Towing your vehicle requires that allwheels be off the ground. This preventsdamage to the mechanical systems andvehicle.
When using wheel lift equipment to towthe vehicle from the front, place the rearwheels on a tow dolly.
When using wheel lift equipment to towthe vehicle from the rear, place the frontwheels on a tow dolly.
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TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towingyour vehicle. Failure to follow thisinstruction could result in vehicle damagenot covered by the vehicle warranty.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Note:If you are unsure of the vehicle’sconfiguration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or electric drive motor damagecould occur. You must recreational towyour vehicle with all four wheels off theground, such as when using a car-haulingtrailer. Otherwise, you cannot recreationaltow your vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicletransport trailer, it can be flat-towed withall wheels on the ground, regardless of thedrivetrain, under the following conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•You switch Emergency Tow on.
•Maximum speed is 35 mph (55 km/h).
•Maximum distance is 50 mi (80 km).
Switching Emergency Tow On
1.Properly secure your vehicle to the towvehicle.
2.Switch your vehicle on to accessorymode. See Starting and PoweringOff (page 164).
3.Apply the parking brake.
4.
Press the button on thetouchscreen.
5.Press Vehicle.
6.Press and hold Emergency Tow until aconfirmation message appears on thetouchscreen.
7.Press and hold the brake pedal.
8.Shift into neutral (N).
Note:A confirmation message appears inthe instrument cluster display.
9.Release the parking brake.
10.Switch your vehicle off.
Switching Emergency Tow Off
1.Switch your vehicle on.
2.Press and hold the brake pedal.
3.Shift into park (P). A message displaysin the instrument cluster display andpark (P) displays in the instrumentcluster display and on the shifter.
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TOWING YOUR VEHICLE – TROUBLESHOOTING
TOWING YOUR VEHICLE – INFORMATION MESSAGES
DescriptionMessage
Displays to remind you to release the parking brake to emer-gency tow your vehicle.Neutral Tow RemovePark Brake for Towing
Displays when emergency tow is off.Neutral Tow Disengaged
Displays to remind you to switch off the vehicle to emergencytow your vehicle.Neutral Tow EngagedTurn Ignition Off forTowing
Displays to remind you that emergency towing is active. Toexit emergency towing, shift to park (P).Neutral tow engagedDepress Brake and SelectPark to Exit Neutral Tow
Note:You cannot recreationally tow your vehicle. You can only emergency tow your vehicle.
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WHAT IS FORD PROTECT
Protect yourself from the rising cost ofvehicle repairs with a Ford Protectextended service plan.
Ford Protect Extended ServicePlans - United States Only
Ford Protect extended service plans meanpeace of mind. Extended service plans arebacked by Ford Motor Company, andprovide more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, insist on the FordProtect extended service plan.
Ford Protect Can Quickly Pay for Itself
One trip to the service center could easilyexceed the price of your Ford Protectextended service plan. With the FordProtect extended service plan, youminimize your risk for unexpected repairbills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1.PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it is probably easier tolist what is not covered.
2.ExtraCARE - Covers 113 components,and includes many high-tech items.
3.BaseCARE - Covers 84 components.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe United States, Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer forservice, we will give you a rental vehicle touse for the day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, warranty repairs, and fieldservice actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. This shouldgive you and your potential buyer peace ofmind.
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Less Cost to Properly Maintain YourVehicle
The Ford Protect extended service planalso offers a Premium Maintenance Planthat covers all scheduled maintenance,and selected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Clutch disc - if equipped.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Cabin air filter replacement every20,000 mi (32,000 km).
Interest Free Finance Options
Just a 5% down payment provides youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan - Canada Only
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Visityour local Ford of Canada dealer orwww.ford.ca to find the Ford Protectextended service plan that is right for you.
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Distance Indication.....................................280Distance Indication Indicator.........................281Switching Distance Indication On andOff........................................................................281What Is Distance Indication..........................280Doors and Locks Audible Warnings........82Doors and Locks..............................................81Autolock...................................................................82Autounlock..............................................................81Doors and Locks – Troubleshooting.............82Mislock.....................................................................82Operating the Doors From Inside YourVehicle..................................................................81Operating the Doors From Outside YourVehicle..................................................................81Doors and Locks – Troubleshooting.......82Doors and Locks – Frequently AskedQuestions...........................................................84Doors and Locks – InformationMessages...........................................................83Doors and Locks – Warning Lamps..............82Drive Mode Control.....................................260Drive Modes.........................................................260Drive Modes...................................................260Engage...................................................................260Unbridle................................................................260Whisper..................................................................261Driver Alert.....................................................285Driver Alert – Troubleshooting.....................286Driver Alert Indicators................................286Driver Alert Limitations..............................285Driver Alert Precautions............................285Driver Alert – Troubleshooting...............286Driver Alert – Information Messages.........286Driving Hints...................................................301Driving in Special Conditions.........................301Electric Vehicle...................................................302Driving in Special Conditions...................301Driving In Sand....................................................302Driving on Hilly or Sloping Terrain................302Driving Through Mud and Water..................302Emergency Maneuvers.....................................301Driving on Snow and Ice............................301Driving Through Shallow Water.............303
E
Easy Entry and Exit.........................................91
Electric Motor Audible Warnings............194Electric Motor.................................................192Automatic Return to Park (P).......................194Selector Positions...............................................192Temporary Neutral Mode................................193Electric Motor Precautions........................192Electric Parking Brake AudibleWarning.........................................................201Electric Parking Brake................................200Electric Parking Brake –Troubleshooting.............................................201Electric Parking Brake –Troubleshooting.........................................201Electric Parking Brake – InformationMessages.........................................................202Electric Parking Brake – WarningLamps................................................................201Electric Power Steering..............................219Electric Power Steering AdaptiveSteering.............................................................219Electric Power Steering Precautions...........219Electric Vehicle.............................................302Driving in Cold Weather...................................303Maximizing Your Driving Range....................302Electromagnetic Compatibility..............470Emergency Call Limitations.......................67Emergency Call Requirements.................66Emergency Call System Data....................25Emergency Towing.......................................312Enabling Apps on an AndroidDevice...........................................................398Enabling Apps on an iOS Device............397Enabling or Disabling PersonalProfiles.........................................................399Enabling Remote Start...............................134End User License Agreement.................443Entering a Parallel Parking Space.........232Entering a Perpendicular ParkingSpace.............................................................233Environment.....................................................26Evasive Steering Assist..............................282Evasive Steering Assist Limitations............282Switching Evasive Steering Assist On andOff.......................................................................283What Is Evasive Steering Assist...................282Event Data.........................................................23Exiting a Parking Space.............................233Export Unique Options.............................468
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