battery FORD MUSTANG MACH E 2023 Service Manual

WHAT IS AC CHARGING
Charging Basics
AC charging is the preferred method ofcharging. AC charging preserves the healthof the high voltage battery for longer highvoltage battery life.
WHAT IS DC CHARGING
DC charging allows you to charge thevehicle's high voltage battery insignificantly less time than the standardcharge method. You can charge on the gobefore the battery has exhausted all of itspower, or when traveling using the tripplanner as part of your FordPass App.
For the convenience of DC charging andtime, there is a different fee structuredepending on the charging station andnetwork you choose.
Note:Charge times could vary dependingon ambient air temperature, power level,charger type, and location in which you arecharging.
Note:The DC charging rate could bereduced to maximize the life of the battery.
CHARGING YOUR VEHICLE
PRECAUTIONS
WARNING: Do not allow chargingequipment to be immersed in water orliquids. Failure to follow this warningcould result in fire, serious personal injuryor death.
WARNING: Do not attempt to openthe charging equipment. Failure to followthis instruction could result in personalinjury, death or property damage.
WARNING: Do not use the chargingequipment if it is faulty or has beendamaged. Failure to follow thisinstruction could result in personal injury,death or property damage.
WARNING: Install chargingequipment in compliance with localregulations. Failure to follow this warningcould result in fire, serious personal injuryor death.
CHARGING EQUIPMENT
Understanding the Ford Mobile ChargerVideo Link
WARNING: Do not use anungrounded wall outlet. The wall outletmust be in good condition and meetup-to-date local codes. Have a qualifiedelectrician check the wall outlet, if yoususpect that it is not properly grounded.Failure to follow this instruction couldresult in electric shock, personal injury,or death.
WARNING: It is recommended thatelectrical outlets for use with yourcharging equipment be installed by alicensed, qualified electrician.Installations must comply with theprovisions of all local codes. Failure tofollow this warning could result inpersonal injury or death.
WARNING: Do NOT DROP thecontrol box or coupler.
WARNING: Do NOT use if storedoutside temperature range specified.
168
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your Vehicle

Connector.A
Coupler.B
Control Box.C
The mobile power cord is in the rearluggage compartment under the load floorand allows you to charge the vehicle'sbattery using a standard household outlet.
You must plug the connector into thecontrol box first. Then plug the connectorinto the household outlet, and then plugthe coupler into the vehicle charge port.
The power indicator illuminates blue whenthe connector is properly inserted into thecontrol box and dedicated wall outlet.
Note:To insert the connector, firmly graspthe connector by the cable or plug and pushinto the control box until an audible click isheard. Make sure the connector is fullyinserted and flush with the control boxbefore inserting it into the outlet. Improperinsertion of the connector results in anamber fault light or intermittent charging,and a longer charge session.
Note:Follow the installation instructionsprovided with the mobile power cord.
Note:We recommend using the suppliedplugs and connectors.
Note:If you do not use a dedicated circuit,the circuit breaker could trip or open. If adedicated circuit is not available, contact alicensed professional electrician regardingthe installation of a dedicated outlet.
Note:The mobile power cord does notcharge and gives a fault indication, if groundis not present.
Note:Plug the connector for the mobilepower cord directly into the wall plugreceptacle. Do not plug the mobile powercord into any form of extension cord.
Note:The wall bracket must be used tosupport the charge control box. The chargecontrol box cannot be hung from the outletor wall plug.
Mobile Power Cord IndicatorLights
Amber Fault Indicator Light.A
Blue Status Indicator Light.B
Red Trouble Indicator Light.C
171
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your VehicleE336365 E336515

CARE INSTRUCTIONS
Do not use cleaners or solvents as thiscould damage your mobile power cord. Donot place stress on the charger cables. Ifunit overheats, remove the mobile powercord from direct sunlight.
SAFETY FEATURES
The charger includes the following safetyfeatures to protect against the risk ofelectric shock:
•Service Ground Check: The chargerconstantly checks for the presence ofa service ground connection. If theservice ground ever fails, the chargerred indicator turns ON and shuts downpower to the vehicle.
•Thermal Event Sensor: Charger modulesenses out-of-ordinary thermal eventsand decreases the charging current orshuts the unit down if required.
•Ground fault circuit interrupter (GFCI)Protection: The charger has a groundfault circuit interrupter (GFCI) reactionsystem to protect against electricshock. If the charger module detectsan output ground fault, it shuts downpower to the output cable andilluminates the red indicator.
•Insulation: The charger module,connector, cable assembly, and chargecoupler are completely insulated.There are no exposed live parts, toprotect against electric shock.
•Unintentional Disconnection: Thecharge coupler is designed to minimizeunintentional disconnection. A pilotsignal wire in the cable and chargecoupler eliminates the possibility ofelectric shock when not connected toa vehicle or if an unintended disconnectoccurs during a charge. Disconnectionduring charging is safe.
LOCATING THE CHARGE PORT
The charge port is between the frontleft-hand side door and front left-handwheel well. To open, press the centerright-hand edge of the charge port doorand then release.
Note: Do not apply excessive force. Forcingthe door open or closed damages the chargeport.
CHARGE PORT INDICATORS
The charge status indicator is next to thecharging port behind the charge port door.It indicates the charge status of the highvoltage battery in your vehicle.
Divided into five zones, the charge statusindicator displays the state of charge in 20percent increments.
The charge status indicator displays howfar along the charge is:
•When zone A is pulsing, the charge isbetween 0-20 percent.
•When zone A illuminates, and zone Bis pulsing, the charge is between 20-40percent.
•When zones A and B illuminate andzone C is pulsing, the charge is between40-60 percent.
177
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your VehicleE317346

•When zones A, B, and C illuminate, andzone D is pulsing, the charge is between60-80 percent.
•When zones A, B, C, and D illuminate,and zone E is pulsing, the charge isbetween 80-100 percent.
•When all zones illuminate, the chargeis 100 percent.
Note:When charging stops, the chargestatus indicator shows all the completedzones solidly illuminated in a blue color for30 seconds before turning off. For example,if charging stops at 70 percent, then A, B,and C light up solidly to indicate a batterycharge level of at least 60 percent but lessthan 80 percent. Charging stops whencomplete or when paused due to chargesettings or charge station actions.
Note:If the charge status indicator doesnot light up or pulse after plugging in, pleaseverify that the charge port light setting is On.If you do not wish to have the charge statusindicator light up at all while charging, thenyou can turn it Off. Locate the charge portlight under the vehicle settings on yourin-vehicle touchscreen.
There are three charge port indicator lightcolors, which indicate a specific action:
White is used as a courtesy light to helpwith plugging in and to acknowledgeactions such as plugging in and unplugging.
Blue is used when the vehicle is plugged inand either charging or waiting to charge.
Amber is used to indicate charge faults.
Note:Charging faults are identified by thecolor amber on the charge status indicator.Faults can occur within the vehicle chargingsystem or outside the vehicle, such as withthe mobile power cord, charge station orelectrical supply.
Note:If the system detects a fault in thevehicle charging system at any point in acharge cycle, the entire charge statusindicator illuminates solidly in an ambercolor for 30 seconds and then turns off. Ifthis happens, unplug the charge coupler andthen plug it back into the charge portreceptacle. If the problem persists, haveyour vehicle serviced as soon as possible.
Note:If the system detects a fault outsidethe vehicle, such as with the charge stationor mobile power cord, the entire chargestatus indicator flashes amber continuouslyfor 30 seconds and then turns off. If thishappens check the mobile power cord,charge station or electrical supply.
178
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your VehicleEDCABE317499 E306677

AC CHARGING
CONNECTING THE CHARGER
Charging Using the Mobile PowerCord
CAUTION: TO REDUCE THE RISK OFFIRE- The plug must be properlygrounded. Use a dedicated circuit. If youdo not use a dedicated circuit, the circuitbreaker could trip or open. If you do nothave a dedicated circuit, contact a licensedprofessional electrician for properinstallation.
To charge the high voltage battery:
You must unwrap the mobile power cordcompletely before charging.
1.Put the vehicle in park (P).
Note:Your vehicle must be in park (P) tocharge and for the charge status indicatorto illuminate.
2.Press the center right edge of thecharge port door and then release toopen the door.
3.Plug the connector into the control box.
Note:To insert the connector, firmly graspthe connector by the cable or plug and pushinto the control box until an audible click isheard. Make sure the connector is fullyinserted and flush with the control boxbefore inserting it into the outlet. Improperinsertion will cause a longer charge sessionor faults.
4.Plug the connector into the wall outlet.
5.Confirm that the mobile power cord'sindicators illuminate.
6.Plug the charge coupler into the chargeport receptacle on your vehicle.
Note:Make sure the button clicksconfirming that you have completelyengaged the coupler. When you plug in yourvehicle, it starts charging to 100% by defaultunless scheduled charging has been set upfor this location. See Setting the ChargingSchedule and Preferences (page 184).
Note:Plug the connector into the walloutlet before connecting the charge couplerto your vehicle's charge port.
Note:When the handle is properly engagedthe light ring illuminates. This indicates thebeginning of a normal charge cycle.
Note:There could be a delay in light ringillumination due to vehicle internalcommunications.
179
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your VehicleE306676 E335725 E329078

STOPPING CHARGING
WARNING: To safely discontinuecharging at any time, follow thedisconnect instructions in stoppingcharging. Charging will automatically andsafely come to a stop. The BLUESTATUS indicator remains ON solidwhen the coupler is removed.
Using the mobile power cord:
1.Push the latch and remove the chargecoupler from the vehicle.
2.Remove the connector plug from thewall outlet.
Note:Do not pull the wall plug from thewall or the connector from the mobile powercord control box, while your vehicle ischarging. Doing so could damage the outletand the cord.
Note:You cannot shift your vehicle out ofpark (P) until you remove the chargecoupler.
3.Press the center right-hand edge of thecharge port door to close.
DC CHARGING
CONNECTING THE CHARGER
To charge the high voltage battery:
1.Put the vehicle in park (P).
Note:Your vehicle must be in park (P) tocharge and for the charge status indicatorto illuminate.
2.Press the center right-hand edge of thecharge port door and then release toopen the door.
3.Open the dust cap cover on the chargeport to expose lower connectors.
4.Plug the charge coupler into the chargeport receptacle on your vehicle.
181
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your VehicleE317333 E306676 E335267

Note:Make sure the button clicksconfirming that you have completelyengaged the coupler. Your vehicle locks tothe charge coupler.
Note:When the handle is properly engaged,the light ring illuminates. This indicates thebeginning of a normal charge cycle.
Note:The vehicle monitors battery healthand may take actions including, but notlimited to, reducing the DC fast charge rateto protect the battery hardware fromdamage, and to maintain battery health.
Information about public charge stationsis available through the in-vehicle screenas well as the FordPass app with pricing,power levels, and real time availability.Rates for charging varies by power level,provider, location, and time of day.
Note:When charging your vehicle at apublic charge station, follow the directionson the charge station.
STOPPING CHARGING
1.Push the coupler unlock button on thelight ring and remove the chargecoupler handle from the vehicle.
2.Close the dust cap for the additionallower connectors.
Note:Do not attempt to remove the chargecoupler before you unlock it. Do not use anykind of tool to try and remove a lockedcharge coupler. Doing so can lead todamage to your vehicle and the chargecoupler.
Note:You cannot unlock the charge couplerhandle unless the vehicle remote is near thevehicle.
Note:You can also unlock the cord throughthe vehicle touchscreen. If the cord still doesnot unlock, please contact roadsideassistance.
Note:You cannot shift your vehicle out ofpark (P) until you remove the charge couplerhandle.
182
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your VehicleE335188 E349661 E317333

SETTING THE CHARGING
SCHEDULE AND
PREFERENCES
You can schedule charging totake advantage of lower-costelectricity rates during off-peakhours if you have signed up for a time ofuse pricing plan with your utility provider.You can also set an upper charge limit foryour battery and a departure time andcabin temperature so your vehicle is readyto go when you are.
Scheduled charging can be set up in theon vehicle display or in the FordPass app.
To view your charge settings:
1.
Press the button on thetouchscreen to open the applicationdrawer.
2.Press Charging.
Charge Settings Screen
Charge status and indicator.A
Estimated vehicle driving range.B
Charging time information.C
High voltage battery state ofcharge.D
Departure and comfort.E
Charging locations.F
Charge Status
Shows the present state of chargingsystem.
184
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your VehicleE228962 E386798 E387038

ActionCharge Status
The vehicle is unplugged and will startcharging once plugged in.Will charge when plugged in
The vehicle is unplugged at a location withcharging time preferences enabled. Char-ging is scheduled to start at the timedisplayed based on your settings. You mustplug in prior to the start time shown for thevehicle to begin charging at that time.
Will wait for preferred charging time
The vehicle is plugged in at a location withcharging time preferences enabled. Char-ging starts at the time displayed, which isbased on your charge time settings.
Waiting for preferred charging time
The vehicle is plugged in and charging hasbeen stopped through the FordPass app.Charging stopped
The vehicle is plugged in and charging.Charging
The vehicle is plugged into a DC FastCharge station and charging.Fast charging
The vehicle finished charging to the maxcharge limit setting.Charged
The vehicle is plugged in and charging the12V battery.Charging 12V battery
The vehicle is plugged in and the climatecontrol system is operating according tothe departure and comfort settings.
Conditioning the cabin
The vehicle is plugged in and conditioningthe high voltage battery.Conditioning the battery
The vehicle is plugged in and there is a faultwithin the vehicle charging system. Unplugand plug back in. If the fault is still present,contact your authorized EV certified dealer.
Vehicle charging fault
185
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your Vehicle

ActionCharge Status
The vehicle is plugged in and a fault hasbeen detected with the charge station orcharging cord. Check the charging cord andthe charging station or electrical supply.
Charge station fault
A charging coupler has been plugged intothe vehicle but there is no connection witha charging power source.
Charge station not detected
The vehicle is plugged in and charging hasbeen paused at the charge station.Charge station paused
Charge Status Indicator
Displays when your vehicle is plugged in.
Not charging due to a fault.
Not currently charging.
Charging.
Waiting to charge based oncharge time settings.
Charging Time Information
When charging, the start and estimatedend time displays. When fast charging, theend time is replaced with the estimatedtime at 80% charge until the chargereaches 80%, then the estimated time at100% charge is displayed.
When your vehicle is at a saved charginglocation and not plugged in, the start andend times display based on knowncharging infrastructure.
Note:Charging time information isestimated. Certain conditions could resultin longer charging times. See ChargingYour Vehicle (page 168).
High Voltage Battery State of Charge
Displays the remaining charge percentagewith 100% representing the total amountof energy you can get from an externalcharge.
Estimated Vehicle Driving Range
Displays the estimated distance the vehiclecan travel with the present high voltagebattery charge level. See Vehicle RangeDisplay (page 127).
Charging Locations
Press the edit button to setpreferred charge times for aspecific charging location.
Your vehicle prioritizes charging based onyour preferred time settings. You can settwo preferred charging time windows forweekdays and two for weekends. Thisfeature allows you to take advantage ofelectric utility rate plans that offer lowerpricing during certain times of day. Contactyour utility company to see what plans areavailable.
186
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMCharging Your VehicleE306677 E335144 E306676 E306678 E353986