lock FORD TRANSIT 2017 5.G Owners Manual
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Cell phone issues
Possible solution
Possible cause
Issue
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction. Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
iPhone
•Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with the your vehicle
make and model to enter the next
menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
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Page 415 of 484

Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
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Page 416 of 484

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 371).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
397).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
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Page 425 of 484

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood protector. *
• Side window deflectors.
• Splash guards.
• Wheels.
• Step bars.
• Window grilles.
Interior Style
• All-weather floor mats. Lifestyle
•
Ash cup and smokers packages.
• Cargo area illumination.
• Cargo liners.
• Cargo organizers.
• Hitch and towing accessories.
• Roof racks. *
• Seat covers.
• Tablet cradle.
Peace of Mind
• Back-up alarm.
• Hitch scan rear park assist sensor. *
• Roadside assistance kits. *
• Keyless entry keypad.
• Remote start.
• Vehicle security system.
• Wheel locks.
* The accessory manufacturer designs,
develops and therefore warrants Ford
Licensed Accessories, and does not design
or test these accessories to Ford Motor
Company engineering requirements.
Contact an authorized Ford dealer for the
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Page 428 of 484

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect means peace of mind. It’
s the
extended service plan backed by Ford
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage. When you visit your
Ford Dealer, Insist on genuine Ford Protect
extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
Extended Service Plan. With Ford Protect
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect Extended Service Plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
425
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Page 432 of 484

Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc-
tions. Clean if necessary.
Cooling system fluid level and coolant
strength.
Door weatherstrips for wear. Lubricate if
necessary.
Hinges, latches and outside locks for
correct operation. Lubricate if necessary.
Parking brake for correct operation.
Safety belts and seat latches for wear
and function.
Safety warning lamps (brake, ABS, airbag
and safety belt) for operation.
Washer spray and wiper operation. Clean
or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly. Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter.
Exhaust system. Multi-point inspection
Exterior lamps and hazard warning
system operation.
Fluid levels *
; fill if necessary.
For oil and fluid leaks.
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure **
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
* Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
** If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
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Page 474 of 484

A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes........................................................... 146
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 146
Accessories....................................................422 Exterior Style........................................................ 422
Interior Style......................................................... 422
Lifestyle................................................................. 422
Peace of Mind ...................................................... 422
Accessories See: Replacement Parts
Recommendation............................................ 10
Adjusting the Headlamps
.........................229
Horizontal Aim Adjustment........................... 230
Vertical Aim Adjustment................................. 229
Adjusting the Steering Wheel
....................67
Airbag Disposal...............................................47
Air Conditioning See: Climate Control........................................... 95
Air Filter See: Changing the Engine Air Filter.............237
Alarm See: Anti-Theft Alarm........................................ 63
Anti-Theft Alarm
............................................63
Alarm System........................................................ 63
Arming the Alarm................................................. 63
Disarming the Alarm........................................... 63
Triggering the Alarm............................................ 63
Appendices....................................................445
Apps.................................................................394 ........................................................................\
.......... 394
SiriusXM Traffic and Travel Link.................. 396
Audible Warnings and Indicators.............84 Airbag Secondary Warning.............................. 84
Door Ajar................................................................. 84
Exterior Lamps On............................................... 84
Gearshift Lever not in Park (P)....................... 84
Key in Ignition........................................................ 84
Parking Brake On..................................................84
Safety Belt Minder............................................... 84
Audio Control...................................................67
Audio Input Jack
............................................313 Audio System
................................................298
General Information......................................... 298
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
.............................306
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................304
Audio Unit - Vehicles With: AM/ FM
..................................................................299
AUX Button.......................................................... 302
Clock Button......................................................... 301
Menu Button........................................................ 302
Sound Button...................................................... 302
Station Preset Buttons.................................... 302
Station Tuning Buttons.................................... 301
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................302
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 73
Automatic Transmission
.............................141
Automatic Transmission Adaptive
Learning............................................................. 144
Brake-Shift Interlock......................................... 143
If Your Vehicle Gets Stuck in Mud or Snow................................................................... 145
SelectShift Automatic ™
Transmission................................................... 142
Understanding the Positions of Your Automatic Transmission.............................. 141
Automatic Transmission Fluid Check
.............................................................222
Autowipers........................................................70 Autowipers Settings............................................. 71
Auxiliary Power Points...............................108 12 Volt DC Power Point..................................... 108
AC Power Point................................................... 108
Locations............................................................... 108
Auxiliary Switches
.......................................423
B
Battery See: Changing the 12V Battery..................... 226
Bonnet Lock See: Opening and Closing the Hood............211
Booster Seats..................................................25 Types of Booster Seats...................................... 25
Bottle Holder....................................................111
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Brake Fluid Check........................................223
Brakes...............................................................146 General Information.......................................... 146
Breaking-In.....................................................180
Bulb Specification Chart...........................236
C
California Proposition 65.............................10
Capacities and Specifications - 3.2L Power Stroke Diesel................................294
Capacities............................................................ 294
Specifications..................................................... 295
Capacities and Specifications - 3.5L Ecoboost™.................................................288
Capacities............................................................ 288
Specifications..................................................... 289
Capacities and Specifications - 3.7L..................................................................291
Capacities.............................................................. 291
Specifications..................................................... 292
Capacities and Specifications
.................281
Car Wash See: Cleaning the Exterior.............................. 240
Catalytic Converter
......................................123
Driving with a Catalytic Converter................123
Changing a Bulb
............................................231
Central High Mounted Brake Lamp............234
Front Clearance Lamp..................................... 233
Headlamp.............................................................. 231
Interior Lamp....................................................... 234
License Plate Lamp.......................................... 234
Reading Lamps................................................... 235
Rear Lamps.......................................................... 233
Side Direction Indicator................................... 233
Sun Visor Mirror Lamp..................................... 235
Changing a Fuse..........................................209 Fuses...................................................................... 209
Changing a Road Wheel...........................270 Dissimilar Spare Wheel and Tire Assembly
Information
....................................................... 271
Front Jacking Points.......................................... 276
Installing a Road Wheel.................................. 278
Locking Lug Nuts................................................ 272
Rear Jacking Points............................................ 277
Removing a Road Wheel................................. 277
Stowing the Wheel and Vehicle Jack.........279
Vehicle Jack.......................................................... 275Vehicles With a Spare Wheel........................
272
Changing the 12V Battery.........................226 Installing the Battery........................................ 228
Removing the Battery...................................... 226
Changing the Engine Air Filter.................237 Secondary Foam Air Filter.............................. 238
Changing the Engine Oil and Oil Filter.................................................................217
Engine Lubrication for Severe Service Operation.......................................................... 217
Changing the Wiper Blades.....................228 Changing the Windshield Wiper
Blades............................................................... 228
Checking MyKey System Status...............54
Checking the Wiper Blades......................228
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning
..........................27
Child Safety.......................................................15
General Information............................................. 15
Child Safety Locks.........................................28 Left-Hand Side..................................................... 28
Right-Hand Side................................................... 29
Cigar Lighter
...................................................109
Cleaning Products.......................................239
Cleaning the Engine.....................................241
Cleaning the Exterior..................................240
Body Paintwork Preservation....................... 240
Cleaning the Chrome Trim............................. 240
Cleaning the Headlamps................................ 240
Cleaning the Rear Window............................ 240
Sliding Door Tracks........................................... 240
Cleaning the Instrument Panel and Instrument Cluster Lens.........................243
Cleaning the Interior
...................................242
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 242
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 243
Leather Interior.................................................... 242
Rear Windows..................................................... 243
Seatbelts............................................................... 242
Storage Compartments, Cup Holders and Ashtrays............................................................ 243
Suede Micro Fiber Fabric................................ 242
Cleaning the Wheels
..................................244
Cleaning the Windows and Wiper Blades............................................................241
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Clearing All MyKeys.......................................53
Climate Control..............................................95
Cold Weather Precautions.........................181
Coolant Check See: Engine Coolant Check............................. 218
Crash Sensors and Airbag Indicator.......46
Creating a MyKey............................................52 Programming/Changing Configurable
Settings............................................................... 52
Cruise Control.................................................68 Principle of Operation....................................... 157
Cruise control See: Using Cruise Control................................. 157
Cup Holders
......................................................111
Customer Assistance.................................189
D
Data Recording
..................................................9
Daytime Running Lamps.............................74
Diesel Particulate Filter
...............................115
Regeneration......................................................... 115
Digital Radio..................................................308
HD Radio Reception and Station
Troubleshooting........................................... 309
Direction Indicators........................................74
Doors and Locks..............................................57
DPF See: Diesel Particulate Filter............................ 115
Draining the Fuel Filter Water Trap - 3.2L Power Stroke Diesel.................................224
Changing the Fuel Filter.................................. 224
Purging Air From the Fuel System...............225
Driver Alert
......................................................159
Principle of Operation....................................... 159
Using Driver Alert................................................ 159
Driver and Passenger Airbags...................38 Children and Airbags........................................... 43
Passenger Airbag On and Off Switch ..........38
Proper Driver and Front Passenger Seating Adjustment........................................................ 43
Driving Aids
.....................................................159
Driving Hints...................................................180
Driving Through Water.................................181
DRL See: Daytime Running Lamps......................... 74E
Economical Driving.....................................180
Emission Control System..........................130
Diesel Exhaust System: Oxidation Catalyst
And Diesel Particulate Filter System
........................................................................\
....... 132
Noise Emissions Warranty, Prohibited Tampering Acts and Maintenance.........140
On-Board Diagnostics (OBD-II)..................... 131
Readiness for Inspection/Maintenance (I/M) Testing..................................................... 131
Tampering With a Noise Control System............................................................... 139
End User License Agreement
.................445
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 445
Engine Block Heater.....................................116 Using the Engine Block Heater....................... 116
Engine Coolant Check
................................218
Adding Coolant.................................................... 219
Coolant Change................................................. 220
Engine Coolant Temperature Management.................................................. 222
Fail-Safe Cooling................................................. 221
Recycled Coolant............................................... 220
Severe Climates................................................. 220
Engine Cooling Fan - Diesel......................218
Engine Cooling Fan - E85/ Gasoline........................................................218
Engine Immobilizer See: Passive Anti-Theft System..................... 62
Engine Oil Check...........................................216 Adding Engine Oil................................................ 217
Engine Oil Dipstick - 3.2L Power Stroke Diesel..............................................................216
Engine Oil Dipstick - 3.5L Ecoboost™..................................................216
Engine Oil Dipstick - 3.7L...........................216
Engine Specifications - 3.2L Power Stroke Diesel
..............................................282
Drivebelt Routing............................................... 282
Engine Specifications - 3.5L Ecoboost™..................................................281
Drivebelt Routing................................................ 281
Engine Specifications - 3.7L.....................281 Drivebelt Routing............................................... 282
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Entertainment................................................371
AM/FM Radio....................................................... 372
Apps....................................................................... 380
Bluetooth Stereo or USB................................. 379
CD........................................................................\
.... 378
HD Radio ™ Information (If
Available)......................................................... 375
SIRIUS® Satellite Radio (If Activated)......................................................... 372
Sources................................................................... 371
Supported Media Players, Formats and Metadata Information................................ 380
USB Ports............................................................. 380
Environment......................................................14
Essential Towing Checks............................172 Before Towing a Trailer...................................... 177
Launching or Retrieving a Boat or Personal Water Craft (PWC)........................................ 178
Safety Chains........................................................ 173
Tow Hitch............................................................... 173
Trailer Brakes........................................................ 173
Trailer Lamps......................................................... 177
Trailer Towing Connector................................. 172
When Towing a Trailer....................................... 177
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors.................................................77
Fold-Away Exterior Mirrors................................ 77
Power Exterior Mirrors......................................... 77
F
Fan See: Engine Cooling Fan - Diesel.................. 218
See: Engine Cooling Fan - E85/ Gasoline............................................................ 218
Fastening the Seatbelts
................................31
Seatbelt Locking Modes.................................... 32
Using Seatbelts During Pregnancy.................31
Floor Mats
........................................................181
Ford Credit.........................................................10
US Only..................................................................... 10
Ford Protect
...................................................425
Ford Protect (CANADA ONLY)..................... 426
Ford Protect Extended Service Plans (U.S. Only).................................................................. 425
Fuel and Refueling
.........................................117 Fuel Consumption
........................................129
Calculating Fuel Economy.............................. 129
Filling the Fuel Tank........................................... 129
Fuel Filler Funnel Location........................122
Fuel Filter - Gasoline
...................................226
Fuel Quality - Diesel....................................120
Biodiesel.................................................................. 121
Diesel Fuel Additives ......................................... 122
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where
Ultra-Low Sulfur Diesel Fuel Is Not
Required ........................................................... 120
Fuel Requirements - Choosing the Right Fuel: Vehicles Operated Where
Ultra-Low Sulfur Diesel Fuel is Required
(United States/Canada/Puerto Rico/U.S.
Virgin Islands and Other Locales)...........120
Fuel Quality - E85.........................................118 Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 118
Switching Between E85 and Gasoline........119
Fuel Quality - Gasoline................................118 Choosing the Right Fuel.................................... 118
Fuel Shutoff
...................................................184
Fuse Box Locations.....................................196 Body Control Module Fuse Box.................... 196
Engine Compartment Fuse Box................... 196
Passenger Compartment Fuse Box............196
Pre-fuse Box......................................................... 196
Fuses.................................................................196
Fuse Specification Chart............................197 Body Control Module....................................... 207
Engine Compartment Fuse Box.................... 197
Passenger Compartment Fuse Panel........201
Pre-fuse Box........................................................ 205
G
Gauges................................................................79 Engine Coolant Temperature Gauge.............79
Fuel Gauge............................................................. 80
Information Display............................................. 79
Tripmeter Reset and Distance to Empty.................................................................. 80
General Information on Radio Frequencies...................................................48
General Maintenance Information
........427
Multi-point Inspection..................................... 429
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