ECU FORD TRANSIT 2021 User Guide

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
. o wner .f or d . c om .
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service. EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC.
• A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
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REMOTE CONTROL - VEHICLES
WITHOUT: PASSIVE ANTI-
THEFT SYSTEM (PATS)
Integrated Keyhead Transmitter (If
Equipped)
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Programming a New Remote
Control
Read and understand the entire procedure
before you begin. Make sure all new and existing remote
controls are present before beginning this
procedure. This procedure erases all
existing programmed remote controls.
Reprogram all the existing remote controls
during this procedure.
1.
Unlock the vehicle with the power door
unlock control.
2. Switch the ignition from off to on eight
times within six seconds, finishing in
the off position. A tone sounds to
indicate that it is now possible to
program a remote control.
3. Press and hold any button on the remote control within 10 seconds. A
tone sounds as confirmation.
4. Repeat step 3 within 10 seconds for each remote control.
Note: Programming ends when you switch
the ignition on, or after 10 seconds.
If you have successfully programmed the
remote control, it operates the remote
entry system.
If programming was unsuccessful, wait 10
seconds and repeat the process.
Note: You can program a maximum of eight
remote controls to your vehicle.
Changing the Remote Control
Battery
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Note: Refer to local regulations when
disposing of remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed remote control from your
vehicle. The remote control should operate
normally.
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Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Programming a New Remote
Control
To program a new remote control, See
Passive Anti-Theft System (page 89).
Changing the Remote Control
Battery
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Note: Refer to local regulations when
disposing of remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed remote control from your
vehicle. The remote control should operate
normally. Integrated Keyhead Transmitter
1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Remove the old battery. 3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Reinstall the battery housing cover onto the transmitter.
Locating Your Vehicle
Press the lock button on the remote
control twice within three seconds. The
horn sounds and the direction indicators
flash.
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Note:
If locking was not successful, any
door is open, or if the hood is open on
vehicles with an alarm or remote start then
the horn sounds but the direction indicators
do not flash.
Switching the Panic Alarm On and
Off Press the button on the remote
control to switch the panic alarm
on. Press the button again or
switch the ignition on to switch the panic
alarm off.
We recommend you do not use this
method to locate your vehicle.
Note: The panic alarm only operates when
the ignition is off.
REMOTE CONTROL - VEHICLES
WITH: POWER SLIDING DOOR
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The buttons on the key
operate the remote control function. Changing the Remote Control
Battery
WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention. WARNING:
If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death. Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent. 1. Press the release button.
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PASSIVE ANTI-THEFT
SYSTEM - VEHICLES WITH:
PASSIVE ANTI-THEFT
SYSTEM (PATS)
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may cause vehicle starting problems
if they are too close to the key when starting
the engine. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart the engine if a
problem occurs.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization
system. It is designed to help prevent the
engine from being started unless a
correctly coded key for your vehicle is used.
Using an incorrectly coded key may
prevent the engine from starting. A
message may appear in the information
display.
If you are unable to start the engine with a
correctly coded key, a malfunction has
happened and a message may appear in
the information display.
Automatic Arming
The engine immobilization system arms
immediately after you switch the ignition
off. Automatic Disarming
Switching the ignition on with a correctly
coded key disarms the engine
immobilization system.
Replacement Keys
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts your
vehicle, as well as a remote control.
If your keys are lost or stolen and you do
not have a spare correctly coded key, you
will need to have your vehicle towed to an
authorized dealer. You need to erase the
coded keys from your vehicle and program
new coded keys.
Store an extra correctly coded key away
from the vehicle in a safe place to help
prevent any inconveniences. See an
authorized dealer to purchase additional
spare or replacement keys.
Programming a Spare Integrated
Keyhead Transmitter
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure will program both the engine
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle
Only use integrated keyhead transmitters
or standard SecuriLock keys.
You must have two previously
programmed correctly coded keys and the
new unprogrammed key readily accessible.
See an authorized dealer to have the spare
key programmed if two previously
programmed correctly coded keys are not
available.
Read and understand the entire procedure
before you begin.
1.
Insert the first previously programmed
correctly coded key into the ignition.
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2.
Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
3. Switch the ignition off and remove the
first correctly coded key from the
ignition.
4. After three seconds but within 10 seconds of switching the ignition off,
insert the second previously correctly
coded key into the ignition.
5. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
6. Switch the ignition off and remove the
second previously programmed
correctly coded key from the ignition.
7. After three seconds but within 10 seconds of switching the ignition off
and removing the previously
programmed correctly coded key,
insert the new unprogrammed key into
the ignition.
8. Switch the ignition from off to on. Keep
the ignition on for at least six seconds.
9. Remove the newly programmed correctly coded key from the ignition.
If the key has been successfully
programmed it will start the engine and
operate the remote entry system (if the
new key is an integrated keyhead
transmitter).
If the key was not successfully
programmed, wait 10 seconds and repeat
Steps 1 through 8. If you are still
unsuccessful, take your vehicle to an
authorized dealer.
Note: You can program a maximum of eight
coded keys to your vehicle. All eight can be
integrated keyhead transmitters. ANTI-THEFT ALARM -
VEHICLES WITHOUT: ANTI-
THEFT ALARM HORN WITH
INTEGRAL BATTERY
Alarm System
The perimeter alarm is a deterrent against
unauthorized access to your vehicle
through the doors, luggage compartment
and the hood.
Triggering the Alarm
Once armed, the alarm is triggered in any
of the following ways:
•
If someone opens a door, cargo area
or the hood without a valid key or
remote control.
• If you switch the ignition on without a
valid key.
If the alarm is triggered, the horn will sound
for 30 seconds and the hazard warning
flasher will flash for five minutes.
Any further attempts to perform one of the
above will trigger the alarm again.
Arming the Alarm
To arm the alarm, lock your vehicle. See
Doors and Locks (page 76).
Disarming the Alarm
Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key or by
unlocking the doors or the cargo area with
the remote control.
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ANTI-THEFT ALARM -
VEHICLES WITH: ANTI-THEFT
ALARM HORN WITH INTEGRAL
BATTERY
Alarm System
Your vehicle may have one of the following
alarm systems:
•
Category one alarm with interior
sensors and battery back-up sounder.
• Perimeter alarm.
Perimeter Alarm
The perimeter alarm is a deterrent against
unauthorized access to your vehicle
through the doors and the hood.
Interior Sensors (If Equipped) Note:
Do not cover up the interior scanning
sensors.
The sensors act as a deterrent against
unauthorized intrusion by sensing any
movement within your vehicle. Battery Back-up Sounder
The battery back-up sounder is an
additional alarm system this will sound a
siren when the alarm is triggered. When
you lock your vehicle the system is armed.
The sounder has its own battery and will
sound an alarm siren even if someone
disconnects your vehicle battery or the
battery back-up sounder itself.
Triggering the Alarm
Once armed, the alarm is triggered in any
of the following ways:
•
If someone opens a door or the hood
without a valid key or remote control.
• If you switch the ignition on without a
valid key.
• If the interior sensors detect movement
within your vehicle.
• On vehicles with a battery back-up
sounder, if someone disconnects your
vehicle battery or the battery back-up
sounder itself.
If the alarm is triggered, the alarm horn will
sound for 30 seconds and the hazard
warning flashers will flash for five minutes.
Any further attempts to perform one of the
above will trigger the alarm again.
Guard Settings
Note: Do not arm the alarm with full guard
if passengers, animals or other moving
objects are inside your vehicle, as this could
trigger the alarm.
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Description
Message
The interior sensors are on when you arm the alarm.
Full guard
The interior sensors are off when you arm the alarm. You can
set the alarm to reduced guard for the current ignition cycle
only. The alarm will reset to full guard the next time you
switch the ignition on.
Reduced
You can set the information display to ask you each time
which level of guard you wish to set.
Ask on exit
A message appears in the information display each time you
switch the ignition off. If you wish to arm the alarm with
reduced guard, press the OK button when this message
appears. If you wish to arm the alarm with full guard, leave
your vehicle without pressing the
OK button.
Selecting Full or Reduced Guard
Note: Selecting reduced guard does not set
the alarm permanently to reduced guard. It
sets it to reduced guard only for the current
ignition cycle. If you regularly set the alarm
to reduced guard, select the option to ask
when you exit.
You can select full or reduced guard using
the information display. See Information
Displays
(page 115).
Arming the Alarm
To arm the alarm, lock your vehicle. See
Doors and Locks
(page 76).
Disarming the Alarm
Disarm and silence the alarm by unlocking
the doors and switching your vehicle on or
by unlocking the doors or the liftgate with
the remote control.
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WHAT IS REMOTE START
The system allows you to remotely start
your vehicle and therefore to heat or cool
the interior to a predetermined
temperature.
REMOTE START LIMITATIONS
Remote start does not work if:
•
The alarm horn is sounding.
• The hood is open.
• The transmission is not in park (P).
• Remote start is not enabled.
• The ignition is on.
Note: Do not use remote start if your fuel
level is low.
ENABLING REMOTE START
1. Using the information display controls on the steering wheel, select Settings.
2. Select Vehicle Settings.
3. Select
Remote Start.
4. Switch
System on.
Note: To use remote start, make sure that
the modem is enabled. See
Enabling and
Disabling the Modem (page 371).
REMOTELY STARTING AND
STOPPING THE VEHICLE WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes are toxic. Always
open the garage door before you start
the engine. Failure to follow this
instruction could result in personal injury
or death. Use the FordPass App to start the vehicle.
Note:
The turn signal lamps flash twice.
Note: The parking lamps turn on when the
vehicle is running.
Note: The horn sounds if the system fails
to start.
Note: All other vehicle systems remain off
when you have remotely started the vehicle.
Note: You may have to wait a short period
of time before remotely starting the vehicle
after the vehicle stops running.
Note: The vehicle remains secured when
you have remotely started it. A valid key
must be inside your vehicle to switch the
ignition on and drive your vehicle.
Note: A maximum of two remote starts are
allowed. After that you need to turn the
ignition on and off before you can use
remote start again.
Use the FordPass App to switch the vehicle
off.
REMOTE START SETTINGS
Climate Control Settings
1. Using the information display controls on the steering wheel, select Settings.
2. Select Vehicle Settings.
3. Select
Remote Start.
4. Select
Climate Control.
5. Select
Auto or Last Settings.
Note: If you select
Auto, the system
attempts to heat or cool the interior to 72°F
(22°C)
.
Note: If you select
Last Settings, the
system remembers the last used settings.
Note: You cannot adjust the climate control
settings when you have remotely started
the vehicle.
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The head restraint consists of:
Energy absorbing head restraint.
A
Guide sleeve adjust and unlock
button.
B
Guide sleeve unlock and remove
button.
C
Steel stems.
D
Adjusting the Head Restraint WARNING: Adjust the head
restraints for all passengers before you
drive your vehicle. This will help minimize
the risk of neck injury in the event of a
crash. Do not adjust the head restraints
when your vehicle is moving.
Note: Adjust the seat backrest to an upright
driving position before adjusting the head
restraint. Adjust the head restraint so that
the top of it is level with the top of your head
and as far forward as possible.
Raising the Head Restraint
Lift the head restraint up.
Lowering the Head Restraint
1. Press and hold button B.
2. Push the head restraint down. Removing the Head Restraint WARNING:
Do not remove the
head restraint from an occupied seat.
1. Lift the head restraint up until it reaches its highest position.
2. Press and hold buttons B and C.
3. Remove the head restraint.
Installing the Head Restraint WARNING:
Install head restraints
correctly to help minimize the risk of neck
injury in the event of a crash.
1. Align the steel stems into the guide sleeves.
2. Press and hold buttons B and C.
3. Push the head restraint down.
MANUAL SEATS - VEHICLES
WITH: 2-WAY MANUAL SEAT WARNING: Do not adjust the driver
seat when your vehicle is moving. WARNING:
Do not place cargo or
any objects behind the seatback before
returning it to the original position.
Moving the Seat Backward and
Forward WARNING: Make sure the seat fully
locks into place by rocking it backward
and forward. Not securing the seat into
the locked position can be dangerous in
a crash and could cause serious personal
injury or death.
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