ECU FORD TRANSIT 2021 Owner's Guide

Note:
Do not raise the spare wheel bracket
without a wheel attached. Damage to the
winch mechanism could occur.
Vehicle Jack WARNING: Do not work on your
vehicle when the jack is the only support
as your vehicle could slip off the jack.
Failure to follow this instruction could
result in personal injury or death. WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park
(P), set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel,
place an appropriate block or wheel
chock on the right rear wheel. WARNING:
Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough
off the road to avoid the danger of being
hit when operating the jack or changing
the wheel. WARNING:
Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight,
including any vehicle cargo or
modifications. If you are unsure if the jack
capacity is adequate, contact the
authorized dealer. WARNING:
Switch off the running
boards before jacking or placing any
object under your vehicle. Never place
your hand between the extended running
board and your vehicle. A moving running
board may cause injury. Note:
Passengers should not remain in the
vehicle when the vehicle is being jacked.
Note: Vehicles with a Temporary Mobility
Kit do not have a vehicle jack or a lug
wrench.
Vehicle Jack Storage The jack, jack handle and wheel brace are
in a storage compartment in the front
right-hand side stepwell.
Note:
The vehicle jack is in the load space
area on vehicles with rear climate control.
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WARNING: When you install a
wheel, always remove any corrosion, dirt
or foreign materials present on the
mounting surfaces of the wheel or the
surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Make
sure to secure any fasteners that attach
the rotor to the hub so they do not
interfere with the mounting surfaces of
the wheel. Installing wheels without
correct metal-to-metal contact at the
wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to
come off while your vehicle is in motion,
resulting in loss of vehicle control,
personal injury or death. WARNING:
Only use the specific
lug nuts and wheels supplied with your
vehicle. If in doubt, contact an authorized
dealer. WARNING:
Do not install alloy
wheels using lug nuts designed for use
with steel wheels. WARNING:
The lug nuts of alloy
wheels and spoked steel wheels can also
be used for the steel spare wheel for a
short time (maximum two weeks).
1. Install the wheel. 2. Install all of the lug nuts and partially
tighten them in the sequence shown.
3. Lower your vehicle and remove the vehicle jack.
4. Fully tighten all of the lug nuts in the sequence shown.
5. Install the wheel trim.
Note: Make sure that the lug nuts are fully
seated against the wheel.
Note: Alloy wheel lug nuts are suitable for
use on a steel spare wheel.
Note: If the spare wheel is not the same
type and size as your vehicle road wheel
replace it as soon as possible.
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Note:
Check the lug nuts for correct
tightness and check the tire pressure as
soon as possible. Note:
When installing dual rear wheels,
align the valve stems facing each other.
Stowing the Wheel and Vehicle
Jack
Note: Do not raise the spare wheel bracket
without a wheel attached. If you lower the
spare wheel bracket without a wheel
attached, you may damage the winch
mechanism.
1. Attach the spare wheel bracket to the wheel using the retaining nut. 2. Slide the cable through the slot and
attach the spare wheel bracket to the
winch.
3. Rotate the cable through 90 degrees and lower the cable end cover. 4. Insert the flat end of the lug wrench
into the socket. Turn it clockwise until
you feel a strong resistance.
Note: Make sure the spare wheel is secure
by tightening the winch until you feel a slip.
5. Stow the vehicle jack, jack handle and lug wrench in their correct locations
and secure them with the straps.
LUG NUTS
Lug Nut Torque WARNING: When you install a
wheel, always remove any corrosion, dirt
or foreign materials present on the
mounting surfaces of the wheel or the
surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Make
sure to secure any fasteners that attach
the rotor to the hub so they do not
interfere with the mounting surfaces of
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5. Select the option to activate your
vehicle.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm that FordPass account is connected to the modem. CONNECTING THE VEHICLE TO
A WI-FI NETWORK
1. Press Settings.
2. Press
Wi-Fi.
3. Switch
Wi-Fi on.
4. Press
View Available Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
MODEM Possible Cause and Resolution
Symptom
I cannot confirm the
connection of my FordPass
account to the modem. –
Modem is not enabled.
•Switch connectivity features on.
– Weak network signal.
•Move your vehicle closer to a place where the
network signal is not obstructed.
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CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
1. Select Settings.
2. Select
FordPass Connect.
3. Select
Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
4. Select
Settings.
5. Select
Edit.
6. Select
Wi-Fi Visibility.
Note: The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password
1. Select
Settings.
2. Select
FordPass Connect.
3. Select
Vehicle Hotspot.
4. Select
Settings.
Note: The SSID is the hotspot name.
5. Select
View Password.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, turn on Wi-Fi and select
the hotspot from the list of available
Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier ’s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier ’s portal. Note:
Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD
1. Select
Settings.
2. Select
FordPass Connect.
3. Select
Vehicle Hotspot.
4. Select
Settings.
5. Select
Edit.
6. Select
Change SSID Name.
7. Enter your required SSID.
8. Select
Done.
9. Select
Change Password .
10. Enter your required password.
11. Select
Done.
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__ is a dynamic listing, meaning that it
could be the name of anything, such as a
contact or phone number.
Phone Controls
Use the phone buttons on your steering
wheel to answer, reject, or hang up a call.
Accessing Features through the
Phone Menu
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.
1. Press the PHONE button to enter the
phone menu.
2. Scroll through the menu to view contacts, text messages, and the
phone dialer.
SYNC™ APPLICATIONS AND
SERVICES
• 911 Assist: Can alert 911 in the event of
an emergency.
• SYNC AppLink: Allows you to connect
to and use certain applications (if your
phone is compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
911 Assist WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash. WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
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Phone Issues
Possible Solution(s)
Possible Cause(s)
Issue
Try deleting your device
from SYNC, deleting SYNC
from your device and trying again.
Check the security and auto accept and prompt always
settings relative to the SYNC Bluetooth® connection on
your phone.
This may be a possible
phone malfunction. Update your device's firm-
ware.
Turn off the Auto phone- book download setting.
Go to the website to review your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not working on SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
This may be a possible
phone malfunction.
Press the Phone button to
return to the Phone menu.
You are on the Select a
Character screen.
I cannot return to the Phone
menu when selecting a contact. USB and Media Issues
Possible Solution(s)
Possible Cause(s)
Issue
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the device and the USB port.
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USB and Media Issues
Possible Solution(s)
Possible Cause(s)
Issue
Make sure that the devicedoes not have an auto-
install program or active security settings.
Make sure you are not
leaving the device in your vehicle during very hot or cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the car.
Review the device compatib-ility chart on the SYNC
website to confirm your phone supports theBluetooth® audio
streaming function.
This is a phone-dependent
feature.
Bluetooth® audio does not
stream.
Make sure you correctly
connect the device to SYNC, and that you have pressed play on your device.
The device is not connected.
Make sure that all songdetails are populated.
Your music files may not
contain the correct artist,
song title, album or genre information.
SYNC does not recognize
music that is on my device. The file may be corrupted.
Some devices require you tochange the USB settings
from mass storage to MTP class.
The song may have copy-
right protection, which does not allow it to play.
Switch radio bands and
return to Sirius or switch the feature off. You can then
change the Sirius station using the directional buttons.
Sirius Replay is active.
I cannot change the Sirius
station.
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Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 408). Select to adjust climate settings
Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 418).
Select to use the navigation
system.
See Navigation (page
419). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
425
). Select to adjust system settings.
See
Settings (page 427).
Cleaning the Touchscreen
See
Cleaning the Interior (page 305). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth® does not support voice
commands.
• Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my
Bluetooth® device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See
Phone (page 418).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
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