tow FORD TRANSIT CONNECT 2014 2.G Owners Manual

Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................12
Export Unique Options
..................................12
Child Safety
General Information
.......................................13
Installing Child Seats
.....................................14
Booster Seats
..................................................20
Child Seat Positioning...................................22
Child Safety Locks
.........................................24
Safety Belts
Principle of Operation
...................................25
Fastening the Safety Belts
..........................26
Safety Belt Height Adjustment.................28
Safety Belt Warning Lamp and Indicator Chime.............................................................29
Safety Belt Minder.........................................29
Child Restraint and Safety Belt Maintenance
.................................................31
Personal Safety System ™
Personal Safety System ™
..........................32
Supplementary Restraints System
Principle of Operation...................................33
Driver and Passenger Airbags...................34
Front Passenger Sensing System............35
Safety Canopy ™
............................................38Crash Sensors and Airbag Indicator........39
Airbag Disposal..............................................40
Keys and Remote Controls
General Information on Radio
Frequencies...................................................41
Remote Control...............................................41
Replacing a Lost Key or Remote Control...........................................................42
MyKey ™
Principle of Operation..................................43
Creating a MyKey
............................................43
Clearing All MyKeys.......................................44
Checking MyKey System Status..............46
Using MyKey With Remote Start Systems.........................................................47
MyKey Troubleshooting
...............................47
Locks
Locking and Unlocking
................................48
Manual Liftgate
...............................................52
Security
Passive Anti-Theft System.........................53
Anti-Theft Alarm
............................................54
Steering Wheel
Adjusting the Steering Wheel
....................55
Audio Control
...................................................55
Voice Control
...................................................56
Cruise Control..................................................56
Information Display Control.......................57
Wipers and Washers
Windshield Wipers........................................58
Autowipers.......................................................58
Windshield Washers.....................................59
Rear Window Wiper and Washers...........59
1
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Table of Contents

Fuel Quality......................................................113
Running Out of Fuel......................................113
Refueling...........................................................114
Fuel Consumption.........................................116
Emission Control System...........................116
Transmission
Automatic Transmission
.............................119
Brakes
General Information.....................................122
Hints on Driving With Anti-Lock Brakes............................................................122
Parking Brake
..................................................122
Hill Start Assist..............................................123
Traction Control
Principle of Operation.................................124
Using Traction Control................................124
Stability Control
Principle of Operation.................................125
Using Stability Control
................................126
Parking Aids
Principle of Operation
.................................127
Parking Aid
.......................................................127
Rear View Camera.......................................130
Cruise Control
Principle of Operation.................................132
Using Cruise Control....................................132
Driving Aids
Steering............................................................133
Load Carrying
Luggage Anchor Points..............................134
Rear Under Floor Storage
..........................134
Cargo Nets.......................................................134 Roof Racks and Load Carriers
.................136
Load Limit.......................................................136
Towing
Towing a Trailer.............................................144
Trailer Sway Control....................................145
Recommended Towing Weights............145
Essential Towing Checks...........................147
Towing Points
................................................149
Transporting the Vehicle...........................150
Towing the Vehicle on Four Wheels.......151
Driving Hints
Breaking-In......................................................152
Reduced Engine Performance
.................152
Economical Driving
......................................152
Cold Weather Precautions........................153
Driving Through Water
................................153
Floor Mats
........................................................153
Roadside Emergencies
Roadside Assistance
...................................155
Hazard Warning Flashers..........................156
Fuel Shutoff
....................................................156
Jump Starting the Vehicle.........................156
Post-Crash Alert System
...........................159
Customer Assistance
Getting the Services You Need...............160
In California (U.S. Only)..............................161
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................162
Utilizing the Mediation/Arbitration Program (Canada Only)........................162
Getting Assistance Outside the U.S. and Canada.........................................................163
Ordering Additional Owner's Literature
.....................................................164
Reporting Safety Defects (U.S. Only).............................................................164
3
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Table of Contents

8.
Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that will exist once the extra
weight of the child is added to the child
restraint. It also helps to achieve the
proper snugness of the child seat to
your vehicle. Sometimes, a slight lean
toward the buckle will additionally help
to remove remaining slack from the
belt.
9. Attach the tether strap (if the child seat
is equipped). 10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 inch (2.5 centimeters) of movement
for proper installation.
Ford recommends checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with your local St. John Ambulance
office for referral to a Certified Passenger
Seat Technician. Using Lower Anchors and Tethers
for Children (LATCH) WARNINGS
Never attach two child safety seats
to the same anchor. In a crash, one
anchor may not be strong enough to
hold two child safety seat attachments
and may break, causing serious injury or
death. Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain safety belt buckle
assemblies or LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, occupants
should only use seating positions where
they are able to be properly restrained. The LATCH system is composed of three
vehicle anchor points: two lower anchors
located where seat back and seat cushion
meet (called the seat bight) and one top
tether anchor located behind that seating
position.
LATCH compatible child safety seats have
two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use safety belts to attach the child seat,
however the safety belt can still be used
to attach the child seat. For forward-facing
child seats, the top tether strap must also
be attached to the proper top tether
anchor, if a top tether strap has been
provided with your child seat.
17
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Child SafetyE142534

WARNINGS
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the child
may increase the risk of serious injury or
death. Never let a passenger hold a child on
his or her lap while your vehicle is
moving. The passenger cannot
protect the child from injury in a crash,
which may result in serious injury or death. Never use pillows, books, or towels
to boost a child. They can slide
around and increase the likelihood
of injury or death in a crash. WARNINGS
Always restrain an unoccupied child
seat or booster seat. These objects
may become projectiles in a crash or
sudden stop, which may increase the risk
of serious injury. Never place, or allow a child to place,
the shoulder belt under a child's arm
or behind the back because it
reduces the protection for the upper part
of the body and may increase the risk of
injury or death in a crash. To avoid risk of injury, do not leave
children or pets unattended in your
vehicle.
Recommendations for attaching child safety restraints for children
Use any attachment method as indicated below by X
Combined
weight ofchild and
child seat
Restraint
Type Safety belt
only
Safety belt
and LATCH
(lower
anchors and top tether
anchor)
Safety belt
and toptether
anchor
LATCH
(lower
anchors only)
LATCH
(lower
anchors and top tether
anchor)
X
X
Up to 65 lb
(29 kg)
Rear facing
child seat
X
Over 65 lb
(29 kg)
Rear facing
child seat
X
X
X
Up to 65 lb
(29 kg)
Forward
facing
child seat
X
X
Over 65 lb
(29 kg)
Forward
facing
child seat
Note: The child seat must rest tightly
against the vehicle seat upon which it is
installed. It may be necessary to lift or
remove the head restraint. See Seats (page
96).
23
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Child Safety

Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with Advanced Restraints
Systems, children 12 and under
should be properly restrained in a
rear seating position. Failure to follow this
could seriously increase the risk of injury or
death. Sitting improperly out of position or
with the seat back reclined too far
can take off weight from the seat
cushion and affect the decision of the front
passenger sensing system, resulting in
serious injury or death in a crash. WARNINGS
To reduce the risk of possible serious
injury: Do not stow objects in
seatback map pocket or hang
objects off seatback if a child is in the front
passenger seat. Do not place objects
underneath the front passenger seat or
between the seat and the center console.
Check the passenger airbag indicator lamp
for proper airbag status. Failure to follow
these instructions may interfere with the
front passenger seat sensing system. Any alteration or modification to the
front passenger seat may affect the
performance of the front passenger
sensing system. This system works with sensors that are
part of the front passenger seat and safety
belt to detect the presence of a
properly-seated occupant and determine
if the front passenger frontal airbag should
be enabled (may inflate) or not.
The front passenger sensing system uses
a passenger airbag indicator which will
illuminate indicating that the front
passenger frontal airbag is either ON
(enabled) or OFF (disabled).
The indicator lamp is located at the top
center of the instrument panel.
Note:
When the ignition is first tuned on,
the indicator lamps will illuminate for a
short period of time to confirm it is
functional.
35
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Supplementary Restraints SystemE142846 E170286

Note:
When the passenger airbag OFF light
is illuminated, the passenger (seat
mounted) side airbag may be disabled to
avoid the risk of airbag deployment injuries.
After all occupants have adjusted their
seats and put on safety belts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seat back, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
If you think that the status of the passenger
airbag off indicator lamp is incorrect, check
for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seatback.
• Objects stowed in the seatback map
pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat.
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat may appear
heavier or lighter due to the conditions
described in the list above. Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 39). If the airbag readiness light is illuminated,
do the following:
The driver and adult passengers should
check for objects lodged underneath the
front passenger seat, or cargo interfering
with the seat.
If there are lodged objects, or cargo is
interfering with the seat, take the following
steps to remove the obstruction:
•
Pull the vehicle over.
• Turn the vehicle off.
• Driver and adult passengers should
check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction(s) (if found).
• Restart the vehicle.
• Wait at least two minutes and verify
that the airbag readiness light is no
longer illuminated.
• If the airbag readiness light remains
illuminated, this may or may not be a
problem due to the front passenger
sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need
(page
160).
37
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Supplementary Restraints System

Children 12 years old and under should
always be properly restrained in the rear
seats. The Safety Canopy will not interfere
with children restrained using a properly
installed child or booster seat because it
is designed to inflate downward from the
headliner above the doors along the side
window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of your vehicle
(including frame, bumper, front end
body structure and tow hooks) may affect
the performance of the airbag system,
increasing the risk of injury. Do not modify
the front end of your vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, seat mounted
side airbags, and the Safety Canopy. Based
on the type of accident (frontal impact,
side impact or rollover) the restraints
control module will deploy the appropriate
safety devices. The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. A warning indicator light in the
instrument cluster indicates the readiness
of the safety system. If this warning
indicator light is not functioning and there
is another fault within the system, the
message cluster may display an airbag
failure warning. See Information
Displays (page 77). You will hear five
tones that repeat periodically until you
repair the problem, the warning indicator
light or both. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following: •
The readiness light will not illuminate
immediately after the ignition is turned
on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the
airbag supplemental restraint system is
designed to activate when your vehicle
sustains frontal or sideways deceleration
sufficient to cause the restraints control
module to deploy a safety device or when
a certain likelihood of a rollover event is
detected by the rollover sensor.
39
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Supplementary Restraints System

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The transmitter portion
functions as the remote control.
Note:
Your vehicle ’s keys came with a
security label that provides important
vehicle key cut information. Keep the label
in a safe place for future reference.
Programming a New Remote
Control
See an authorized dealer.
Reprogramming the Unlocking
Function
Note: When you press the unlock button
only the driver and passenger doors are
unlocked. Pressing the unlock button again
unlocks all the doors.
41
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Keys and Remote ControlsE142585 E138615

1. Open the rear cargo door.
2. Press the button.
3. Open the cargo door fully. Locking and Unlocking the Doors
with the Key
Note:
Do not leave your keys in your vehicle.
Locking with the Key
Turn the top of the key toward the front of
your vehicle.
Unlocking with the Key
Turn the top of the key toward the rear of
your vehicle.
Unlocking the Doors with the
Interior Door Handles
You can unlock individual doors by pulling
the relevant interior door handle. Pulling
the driver door interior door handle will
unlock all the doors, if auto unlock has
been enabled.
Rear Door Unlocking and Opening
Pull the interior door release handle twice
to unlock and open the rear door. The first
pull unlocks the door and the second pull
will unlatch the door.
Smart Unlocks For Integrated
Keyhead Transmitter
This feature helps to prevent you from
locking yourself out of your vehicle if your
key is still in the ignition.
When you open one of the front doors and
lock your vehicle with the power door lock
control, all the doors will lock then unlock
if your key is still in the ignition.
You can still lock your vehicle with the key
in the ignition by pressing the lock button
on the transmitter even if the doors are not
closed.
If both front doors are closed you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not.
49
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 LocksE148805 E148806 E189091
2

PASSIVE ANTI-THEFT
SYSTEM
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems may result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain may cause vehicle starting problems
if they are too close to the key when starting
the engine. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart the engine if a
problem occurs.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization
system. It is designed to help prevent the
engine from being started unless a
correctly coded key for your vehicle is used.
Using an incorrectly coded key may
prevent the engine from starting. A
message may appear in the information
display.
If you are unable to start the engine with a
correctly coded key, a malfunction has
happened and a message may appear in
the information display.
Automatic Arming
The engine immobilization system arms
immediately after you switch the ignition
off. Automatic Disarming
Switching the ignition on with a correctly
coded key disarms the engine
immobilization system.
Replacement Keys
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts your
vehicle, as well as a remote control.
If your keys are lost or stolen and you do
not have a spare correctly coded key, you
will need to have your vehicle towed to an
authorized dealer. You need to erase the
coded keys from your vehicle and program
new coded keys.
Store an extra correctly coded key away
from the vehicle in a safe place to help
prevent any inconveniences. See an
authorized dealer to purchase additional
spare or replacement keys.
Note:
Your vehicle comes with two
integrated keyhead transmitters.
Programming a Spare Integrated
Keyhead Transmitter
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure will program both the engine
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle
Only use integrated keyhead transmitters
or standard SecuriLock keys.
You must have two previously
programmed correctly coded keys and the
new unprogrammed key readily accessible.
See an authorized dealer to have the spare
key programmed if two previously
programmed correctly coded keys are not
available.
Read and understand the entire procedure
before you begin.
53
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Security