ESP GMC SIERRA 2007 Service Manual

In addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may
be available. Claim amounts should reect actual
costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer/retailer may arrange to provide you
with a courtesy rental vehicle or reimburse you for
a rental vehicle that you obtain if your vehicle is
kept for an overnight warranty repair. Rental
reimbursement will be limited and must be
supported by original receipts. This requires that
you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible
for fuel usage charges and may also be
responsible for taxes, levies, usage fees,
excessive mileage, or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service, may
not be available at every dealer/retailer. Please
contact your dealer/retailer for specic information
about availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer/retailer personnel.
General Motors reserves the right to unilaterally
modify, change or discontinue Courtesy
Transportation at any time and to resolve all
questions of claim eligibility pursuant to the terms
and conditions described herein at its sole
discretion.
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Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles,
has a number of sophisticated computer
systems that monitor and control several
aspects of the vehicle’s performance. Your
vehicle uses on-board vehicle computers
to monitor emission control components to
optimize fuel economy, to monitor conditions
for airbag deployment and, if the vehicle
has the Anti-lock Brake System (ABS), to
provide anti-lock braking and to help the driver
control the vehicle in difficult driving
situations. Some information may be stored
during regular operations to facilitate repair of
detected malfunctions; other information is
stored only in a crash event by computer
systems, such as those commonly called Event
Data Recorders (EDR).
In a crash event, computer systems, such as
the airbag Sensing and Diagnostic Module
(SDM) in your vehicle may record information
about the condition of the vehicle and how
it was operated, such as data related to engine
speed, brake application, throttle position,vehicle speed, safety belt usage, airbag
readiness, airbag performance, and the
severity of a collision. This information has
been used to improve vehicle crash
performance and may be used to improve
crash performance of future vehicles and
driving safety. Unlike the data recorders on
many airplanes, these on-board systems do not
record sounds, such as conversation of
vehicle occupants.
To read this information, special equipment is
needed and access to the vehicle or the
device that stores the data is required. GM will
not access information about a crash event
or share it with others other than:
with the consent of the vehicle owner or, if
the vehicle is leased, with the consent of
the lessee,
in response to an official request of police
or similar government office,
as part of GM’s defense of litigation
through the discovery process, or
as required by law.
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Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer/
retailer or a private collision repair facility to x
the damage, make sure you are comfortable
with them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
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