SERVICE MODE GMC SIERRA 2021 Owner's Guide

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
292 Driving and Operating
Warning (Continued)
.Do not move the vehicle if someone is
in the path of the trailer. Some parts
of the trailer might be underwater and
not visible to people who are assisting
in launching the boat.
Disconnect the wiring to the trailer before
backing the trailer into the water to prevent
damage to the electrical circuits on the
trailer. Reconnect the wiring to the trailer
after removing the trailer from the water.
If the trailer has electric brakes that can
function when the trailer is submerged, it
might help to leave the electrical trailer
connector attached to maintain trailer brake
functionality while on the boat ramp.
To back the trailer into the water: 1. If equipped, place the vehicle in four-wheel-drive high.
2. Slowly back down the boat ramp until the boat is floating, but no further than
necessary.
3. Press and hold the brake pedal, but do not shift into P (Park) yet.
4. Have someone place chocks under the front wheels of the vehicle. 5. Gradually release the brake pedal to
allow the chocks to absorb the load of
the trailer.
6. Reapply the brake pedal. Then apply the parking brake and shift into P (Park).
7. Release the brake pedal.
Pulling the Trailer from the Water
To pull the trailer out of the water: 1. Press and hold the brake pedal.
2. Start the engine and shift into gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
8. Once the vehicle and trailer have been driven from the sloped part of the boat
ramp, the vehicle can be shifted from
four-wheel-drive high. Shift into the drive
mode that is appropriate for the road
conditions.
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0409. It is especially important to
check the engine oil, axle lubricant, belts,
cooling system, and brake system before
and during each trip.
Check periodically to see that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling When Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0338.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Driving and Operating 309
2. Touch Import Profile on the pop-up.
3. Select a trailer profile from the list.
4. Touch IMPORT.
A pop-up will indicate the import was
successful. Touch OK to return to the trailer
list and select the trailer profile. The Tow/
Haul Mode reminder, Brake Gain Setting and
Trailer Tire Pressure sensor learning,
if equipped, do not import.
Trailer Feature Setup
Tow/Haul Mode Reminder
To turn the Tow/Haul Mode Reminder
setting on, touch Yes. To turn it off,
touch No.
Trailer Tire Pressure Setup
If the Trailer Tire Pressure Monitoring
System (TTPMS) is detected, touch the Tire
Pressure Monitoring icon to set up tire
pressure monitoring. Touch Yes to set up
the sensors or touch No to return to the
previous screen.
The trailer tire pressure sensors can transmit
up to 7 m (23 feet) from the hitch receiver of
the vehicle. A trailer must be electrically connected to
the vehicle before starting the
sensor-to-vehicle learn process.
After selecting Start from the Learn Sensors
screen, use the Tool Method or the Manual
Method (described below) to learn each tire
sensor, during which the current tire number
will be highlighted.
Each sensor has a minimum of two minutes
to learn, shown by a timer. After a sensor is
learned, a checkmark appears next to the
tire, the vehicle horn will sound, the
vehicle’s brake lamps will flash, and all
working trailer lamps will flash. It then
moves to the next sensor.
To cancel the process touch Stop.
The recommended tire pressure must be
entered for the trailer tires. This allows the
vehicle to alert when the tire pressure is
high or low.
TTPMS must learn the location of the
installed tire sensors to show correct air
pressure and temperature for each tire. To
set up, use one of the following options or
see a tire or trailer dealer for service. The
learning process must be repeated when thetrailer tires are rotated or replaced. See
“Editing a Trailer Profile”
later in this section
for tire pressure sensor relearn information.
Tool Method: A TTPMS activation tool can
be purchased separately to learn the sensor
locations.
Manual Method: Without the tool, the air
pressure can be increased or decreased in
each tire for 10 seconds. Do not exceed the
maximum inflation pressure found on the
tire sidewalls. Make sure to re-adjust tire
pressure to the recommended level when
the process is complete.
Sensor Learning Steps
To complete the sensor-to-vehicle learn
process:
1. Touch Start on the Learn Sensors screen. The horn chirps twice and the Learning
Active screen appears on the
infotainment display.
2. Start with the driver side front trailer tire.
3. Activate the tool near the valve stem or adjust the air pressure of this tire until
the horn chirps and all working vehicle
and trailer lights flash.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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Driving and Operating 317
Settings View
Within the Trailering App, touch the Settings
tab to modify the following settings:
.Trailer Detection Alert
.Maintenance Alerts
.Theft Alert
.Tow/Haul Mode Reminder
.Trailer Length Indicator
Trailer Detection Alert
The Trailer Detection Alert setting will be on
by default. Turn it off to disable the Trailer
Detection pop-up from displaying when a
trailer is connected. The Guest Trailer Profile
will become the active Trailer Profile, unless
another Trailer Profile is selected manually
through the Trailering App. If this setting is
disabled while a Custom Trailer Profile is
active, that Trailer Profile will remain the
active profile until the trailer is
disconnected.
Maintenance Alerts
Touch Maintenance Alerts to view the
Maintenance Alerts settings page. These
alerts are based on the Trailer Profile, so the
settings for each Trailer Profile must beturned on or off. Touch a profile to view
more information or adjust the setting for
that profile.
The setting will be on by default for each
profile. All Maintenance Alerts for that active
Trailer Profile will be received.
Turn a setting off to not receive any of the
Maintenance Alerts when that Trailer Profile
is active.
Theft Alert
A theft alert can be set if a trailer is
connected and the alert is enabled. When
the trailer is disconnected and the vehicle is
off, an alarm will sound.
Touch Theft Alert in Settings to view the
Theft Alert settings page. These alerts are
based on the Trailer Profile, so the settings
for each Trailer Profile must be turned on or
off. Touch a profile to view more
information or adjust the setting for that
profile.
This setting will be off by default for each
Trailer Profile, including the Guest Trailer
Profile.
A smartphone will receive a notification that
the trailer related to the selected Trailer
Profile is disconnected from the vehicle,
if the setting is on for the active Trailer
Profile, the vehicle has an OnStar or
connected service plan and the smartphone
number has been added to the account for
this notification.
If the setting is turned off for a given Trailer
Profile, the smartphone will not receive this
security notification even if the Trailer
Profile is active.
Tow/Haul Mode Reminder
This is a reminder to turn on the Tow/Haul
Mode when towing a trailer. See
Tow/Haul
Mode 0242.
Touch Tow/Haul Mode Reminder in Settings
to view the Tow/Haul Mode Reminder
settings page. These alerts are based on the
Trailer Profile, so the settings for each
Trailer Profile must be turned on or off.
Touch a profile to view more information or
to adjust the setting for that profile.
This setting will default to OFF for each
Trailer Profile, including the Guest Trailer
Profile.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
318 Driving and Operating
If Tow/Haul Mode is off and this setting is
on for a Trailer Profile, each time the
ignition is turned on a reminder will appear
to turn on Tow/Haul Mode when the Trailer
Profile is active.
If Tow/Haul Mode is on and this setting is
on for a Trailer Profile, the reminder will not
appear when the Trailer Profile is active.
Trailer Length Indicator
Touch Trailer Length Indicator to view the
Trailer Length Indicator settings page. If this
setting is ON a guideline is displayed in the
side mirror camera view to indicate the rear
of the attached trailer. If this setting is OFF
the guideline will not be displayed.
This setting will default to OFF if the trailer
length indicator feature is not set up. See
"Towing Assistance" for details on the setup.
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. SeeMalfunction
Indicator Lamp (Check Engine Light) 0115.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating. The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see
Servicing the Airbag-Equipped
Vehicle 069 and
Adding Equipment to the Airbag-Equipped
Vehicle 069.
For information on wiring auxiliary switches,
see www.gmupfitter.com or contact your
dealer.
Adding a Snow Plow or Similar
Equipment
Caution
Do not exceed 72 km/h (45 mph) with a
snow plow mounted to the vehicle. The
vehicle could overheat and be damaged.
Before installing a snow plow on the vehicle,
follow these guidelines:
Caution
If the vehicle does not have the snow
plow prep package, RPO VYU, adding a
plow can damage the vehicle, and the
repairs would not be covered by the
vehicle warranty. Unless the vehicle was
built to carry a snow plow, do not add
(Continued)

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Vehicle Care 321
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 322
California Proposition 65 Warning . . . . . 322
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 322
Accessories and Modifications . . . . . . . . . 323
Vehicle Checks
Doing Your Own Service Work . . . . . . . . . 323
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Engine Compartment Overview . . . . . . . . 325
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Engine Oil Life System . . . . . . . . . . . . . . . . . 332
Automatic Transmission Fluid . . . . . . . . . . 333
Engine Air Filter Life System . . . . . . . . . . . 333
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 334
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 335
Engine Overheating . . . . . . . . . . . . . . . . . . . 338
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . 340
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Brake Pad Life System . . . . . . . . . . . . . . . . . 342
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Battery - North America . . . . . . . . . . . . . . . 343 Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 346
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Starter Switch Check . . . . . . . . . . . . . . . . . . 347
Automatic Transmission Shift Lock
Control Function Check . . . . . . . . . . . . . . 347
Ignition Transmission Lock Check . . . . . . 347
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Wiper Blade Replacement . . . . . . . . . . . . . 348
Glass Replacement . . . . . . . . . . . . . . . . . . . . 348
Windshield Replacement . . . . . . . . . . . . . . 348
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 350
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 350
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 350
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 350
Taillamps, Turn Signal, Stoplamps, and Back-Up Lamps . . . . . . . . . . . . . . . . . . . . . . . 351
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . 352
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 352
Electrical System
Electrical System Overload . . . . . . . . . . . . . 352
Fuses and Circuit Breakers . . . . . . . . . . . . . 353
Engine Compartment Fuse Block . . . . . . . 353
Instrument Panel Fuse Block (Left) . . . . . 357
Instrument Panel Fuse Block (Right) . . . 358
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 361
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . 362
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . 362
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 364
Tire Terminology and Definitions . . . . . . 365
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Tire Pressure Monitor System . . . . . . . . . 368
Tire Pressure Monitor Operation . . . . . . 369
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 373
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 374
When It Is Time for New Tires . . . . . . . . 375
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 376
Different Size Tires and Wheels . . . . . . . . 377
Uniform Tire Quality Grading . . . . . . . . . . 377
Wheel Alignment and Tire Balance . . . . 378
Wheel Replacement . . . . . . . . . . . . . . . . . . . 378
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 380
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 390

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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Vehicle Care 337
Check to see if coolant is visible in the
coolant surge tank. If the coolant inside the
coolant surge tank is boiling, wait until it
cools down. The coolant level should be at
or above the indicated mark. If it is not,
there may be a leak in the cooling system.
If coolant is visible but the coolant level is
not at or above the indicated mark, see the
following sections on how to add coolant to
the coolant surge tank following.
Automatic Coolant Service Fill
Instructions (L3B Engine)
This feature assists in filling and removing
air from the cooling system after service of
components or when coolant is added after
being too low.
To activate the fill and air removal process:1. Remove the coolant surge tank pressure cap when the cooling system, including
the coolant surge tank pressure cap and
upper radiator hose, is no longer hot.
Turn the pressure cap; slowly
counterclockwise about one full turn. If a
hiss is heard, wait for that to stop.
A hiss means there is still some
pressure left. 2. Keep turning the pressure cap slowly,
and remove it.
3. Fill the coolant surge tank with the proper mixture to the indicated mark.
4. Connect the vehicle to a battery charger.
5. Set the ignition to service mode, see Ignition Positions (Keyless Access) 0230
or
Ignition Positions (Key Access) 0229.
6. Turn off the air conditioning.
7. Set the parking brake.
8. At the same time, press the accelerator and the brake for automatic vehicles for
two seconds, then release.
9. Listen for pump activation and movement of the control valves while
watching the level of the coolant in the
surge tank. Add fluid as the level drops
below the indicated mark on the surge
tank. Allow 15 minutes for the fill and air
removal process to complete.
10. Reinstall the surge tank cap.
If the tank empties, turn the ignition off,
allow the Electronic Control Module (ECM) to
go to sleep, about two minutes, refill to the
indicated mark, and repeat Steps 5–9.
How to Add Coolant to the Coolant
Surge Tank for Gasoline Engines
Except L3B
If the vehicle has a diesel engine, see
“Cooling System” in the Duramax diesel
supplement for the proper coolant fill
procedure.
{Warning
Spilling coolant on hot engine parts can
burn you. Coolant contains ethylene
glycol and it will burn if the engine parts
are hot enough.
{Warning
Plain water, or other liquids such as
alcohol, can boil before the proper
coolant mixture will. With plain water or
the wrong mixture, the engine could get
too hot but there would not be an
overheat warning. The engine could catch
fire and you or others could be burned.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
340 Vehicle Care
If there is still no sign of steam and the
vehicle is equipped with an engine driven
cooling fan, push down the accelerator until
the engine speed is about twice as fast as
normal idle speed for at least five minutes
while the vehicle is parked. If the warning is
still there, turn off the engine and get
everyone out of the vehicle until it
cools down.
If there is no sign of steam, idle the engine
for five minutes while parked. If the warning
is still displayed, turn off the engine until it
cools down.
Overheated Engine Protection
Operating Mode
If an overheated engine condition exists and
the ENGINE POWER IS REDUCED message
displays, an overheat protection mode which
alternates firing groups of cylinders helps to
prevent engine damage. In this mode, a loss
in power and engine performance will be
noticed. This operating mode allows the
vehicle to be driven to a safe place in an
emergency. Driving extended distances and/
or towing a trailer in the overheat
protection mode should be avoided.If the engine or transmission detects an
impending hot fluid condition, then the
transmission may force upshifts to limit
temperatures. Downshifts may also be
prevented in this instance. Normal operation
may continue unless the display indicates
there is a hot condition and engine should
be idled.
Caution
After driving in the overheated engine
protection operating mode, the engine oil
will be severely degraded. Any repairs
performed before the engine is cool may
cause engine damage. Allow the engine
to cool before attempting any repair.
Repair the cause of coolant loss, change
the oil, and reset the oil life system. See
Engine Oil
0330.
Engine Fan
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement.
The vehicle has electric cooling fan(s). The
fans may be heard spinning at low speed
during most everyday driving. The fans may
turn off if no cooling is required. Under
heavy vehicle loading, trailer towing, high outside temperatures, or operation of the air
conditioning system, the fans may change
to high speed and an increase in fan noise
may be heard. This is normal and indicates
that the cooling system is functioning
properly. The fans will change to low speed
when additional cooling is no longer
required.
The electric engine cooling fans may run
after the engine has been turned off. This is
normal and no service is required.
Washer Fluid
What to Use
When windshield washer fluid needs to be
added, be sure to read the manufacturer's
instructions before use. Use a fluid that has
sufficient protection against freezing in an
area where the temperature may fall below
freezing.
Adding Washer Fluid
The vehicle has a low washer fluid message
on the DIC that comes on when the washer
fluid is low. The message is displayed for
15 seconds at the start of each ignition cycle.
When the WASHER FLUID LOW ADD FLUID

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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372 Vehicle Care
4. If the vehicle has an uplevel DIC, use theDIC controls on the right side of the
steering wheel to scroll to the Tire
Pressure screen under the DIC info page.
If the vehicle has a base level DIC, use
the trip odometer reset stem to scroll to
the Tire Pressure screen.
5. If the vehicle has an uplevel DIC, press and hold the thumbwheel located in the
center of the DIC controls on the right
side of the steering wheel.
If the vehicle has a base level DIC, press
and hold the trip odometer reset stem
for about five seconds. A message asking
if the process should begin should
appear. Select yes and press the trip
odometer reset stem to confirm the
selection.
The horn sounds twice to signal the
receiver is in relearn mode and the TIRE
LEARNING ACTIVE message displays on
the DIC screen.
6. Start with the driver side front tire.
7. Place the relearn tool against the tire sidewall, near the valve stem. Then press
the button to activate the TPMS sensor.
A horn chirp confirms that the sensor
identification code has been matched to
this tire and wheel position. 8. Proceed to the passenger side front tire,
and repeat the procedure in Step 7.
9. Proceed to the passenger side rear tire, and repeat the procedure in Step 7.
10. Proceed to the driver side rear tire, and repeat the procedure in Step 7. The horn
sounds two times to indicate the sensor
identification code has been matched to
the driver side rear tire, and the TPMS
sensor matching process is no longer
active. The TIRE LEARNING ACTIVE
message on the DIC display screen
goes off.
11. Turn the vehicle off.
12. Set all four tires to the recommended air pressure level as indicated on the Tire
and Loading Information label.
Trailer Tire Pressure Monitoring
Operation
If equipped, the Trailer Tire Pressure
Monitoring System (TTPMS) is designed to
monitor the pressure of the trailer tires and
warn the driver when a low pressure
condition exists. TTPMS sensors for four tires
are provided. The system can accommodate
a trailer with up to six tires if additional sensors are purchased from the dealer. Also,
the system can be paired with up to five
individual trailers.
Prior to use, the vehicle must learn the
sensors by following the learning process.
See
Trailering App 0307.
Contact your trailer service center or tire
service center to have the pressure sensors
installed inside the trailer tires. The
technician should insert the sensor stem
through the hole in the trailer wheel. When
the sensor is correctly positioned, the nut on
the sensor stem should be tightened to
8Y (6 lb ft). When mounting the trailer
tire onto the trailer wheel be careful not to
damage the sensor.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Technical Data 423
Technical Data
Vehicle Identification
Vehicle Identification Number (VIN) . . . 423
Service Parts Identification . . . . . . . . . . . . 423
Vehicle Data
Capacities and Specifications . . . . . . . . . . 424
Engine Drive Belt Routing . . . . . . . . . . . . . 427
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front corner of
the instrument panel, on the driver side of
the vehicle. It can be seen through the
windshield from outside. The Vehicle
Identification Number (VIN) also appears on
the Vehicle Certification label and certificates
of title and registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See“Engine
Specifications” underCapacities and
Specifications 0424 for the vehicle's
engine code.
Service Parts Identification
There may be a large barcode on the
certification label on the center pillar that
you can scan for the following information:
.Vehicle Identification Number (VIN)
.Model designation
.Paint information
.Production options
If there is not a large barcode on this label,
then you will find this same information on
a label inside of the glove box.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
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Customer Information 431
I:View service records from your
dealership and add your own.
D: Select a dealer and view locations,
maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0423.
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My GMC Rewards points.
F: Chat live with online help
representatives.
Visit my.gmc.com and create an account
today.
GMC Owner Centre (Canada)
mygmccanada.ca
Visit the GMC Owner Centre at
mygmccanada.ca (English) or
my.gmccanada.ca (French) to access similar
benefits to the U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket
adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-888-881-3302; (Text Telephone (TTY):
1-888-889-2438).
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle's powertrain warranty.