tow HONDA CR-V 2016 RM1, RM3, RM4 / 4.G Quick Guide

Honda Automobile Customer Service
Your authorized Honda dealer should be able to answer any questions you have 
about your vehicle. However, if you are dissatisfied with the information you receive, 
you can call Honda Automobile Customer Service (see page 142).
Call (800) 999-1009 (U.S.) or (888) 946-6329 (Canada)
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States and Canada 
throughout your 3-year/36,000-mile warranty term. Services include jump starting, 
flat tire and lockout assistance, towing, and more (limitations apply\
).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada)
This Owner’s Guide is intended to help you quickly get acquainted with your
2016 Honda CR-V
. It provides basic information and instructions on technology and 
convenience features, as well as emergency procedures and how to get ass\
istance.
This guide is for vehicles sold in the United States and Canada. It covers all CR-V 
models, so you may find descriptions of features and equipment that are not in your 
vehicle. Images throughout this guide are from U.S. vehicles and represent features 
and equipment that are available on some, but not all, models.
This guide is not intended to be a substitute for the Owner’s Manual. The Owner 
Information CD enclosed in your glove box kit includes the Owner’s Manual, 
Navigation Manual, and vehicle and tire warranties in electronic format.\
This
information can be viewed on a computer (PC or Mac platform) and saved or printed 
for your reference. You can also visit owners.honda.com (U.S.) or myhonda.ca
(Canada) to view the complete and most current information.
If you are the first registered owner of your vehicle, you may request a complimentary 
printed copy of the Owner’s Manual, Navigation Manual, or Vehicle Warranty within
the first six months of vehicle purchase. To request a copy, visit owners.honda.com
(U.S.) and create or log in to your account. In Canada, please request a copy from 
your Honda dealer.
American Honda Motor Company strives to be proactive in protecting our 
environment and natural resources. By using electronic delivery for a considerable 
portion of the information typically found in a vehicle owner’s manual, we are further
reducing our impact on the environment.
INTRODUCTION TABLE OF CONTENTS
*if equipped
VISUAL INDEX .......................................1
Steering Wheel and Nearby Controls ...1
Dashboard Controls
..............................2
SAFETY INFORMATION
........................3
Important Safety Information
..............3
Seat Belts
...............................................5
Airbags
....................................................9
Child Safety
..........................................15
Safety Label Locations
.......................22
Reporting Safety Defects
...................23
INSTRUMENT PANEL
.........................24
Malfunction Indicators
......................24
Condition Indicators
...........................26
On/Off Indicators
.................................27
Information Display*
..........................28
Multi-Information Display (MID)*
....29
Customized Features
..........................31
VEHICLE CONTROLS
...........................32
Using the Key or Remote Transmitter
...32
Smart Entry System*
...........................33
Door Operation
....................................34
Tailgate Operation*
............................35
Power Tailgate Operation*
...............36
Power Window Operation
................37
Power Moonroof Operation*
...........38
Interior and Exterior Lights
...............39
One-Touch Turn Signal
.......................40
Wiper Operation
..................................41
Adjusting the Seats
............................43
Rear Seats
...........................................47
Driving Position Memory System*
...48
Adjusting the Steering Wheel
..........48
Adjusting the Mirrors
.........................49
HomeLink
® Garage Opener* .............50 Air Conditioning System*
.................51
Climate Control System*
..................52
Seat Heaters*
......................................53
Setting the Clock
.................................54
AUDIO AND CONNECTIVITY
.............55
Basic Audio Operation
.......................55
Models with one display
Intelligent Multi-Information Display
(i-MID)
...................................................58
FM/AM Radio
.......................................59
Compact Disc (CD)
..............................60
iPod
®...................................................... 61
USB Flash Drive
..................................62
Bluetooth
® Audio ................................63
Pandora
® ..............................................64
Models with touchscreen
Touchscreen Operation* ...................65
HondaLink™
........................................66
FM/AM Radio
......................................67
SiriusXM
® Radio* ...............................68
Compact Disc (CD)
.............................69
iPod
®...................................................... 70
USB Flash Drive
..................................71
Bluetooth
® Audio ................................72
Pandora
® ........................................................................\
..........73
BLUETOOTH® HANDSFREELINK® ....74
Models with one display
Basic HFL Operation ...........................74
Pairing a Phone
...................................75
Making a Call
......................................76
SMS Text Messaging
.........................77
Models with touchscreen
Basic HFL Operation ...........................78
Pairing a Phone
...................................80

| 1
VISUAL INDEX
Quickly locate items in the vehicle’s interior.
Steering Wheel and Nearby Controls
1  Lights/turn signals/LaneWatch
      button*   p. 39, p. 40, p. 107
2  SEL/RESET knob*   p. 28
Brightness control p. 39
3  Wipers/washers   p. 41
4  Cruise control*/Adaptive cruise control  
 (ACC)* buttons   p. 101, p. 102
5 Lane Keeping Assist System (LKAS)
 button* p. 105
6 Horn
7  Voice recognition buttons   p. 74,
 p. 78, p. 86
8 Audio controls p. 56
i-MID button*   p. 58
9  Instrument panel   p. 24
10  Information display*  p. 28
 Multi-Information Display (MID)* p. 29
11   INFO buttons*   p. 29
SEL/RESET button*   p. 29
12 Hood release handle p. 126
13 Fuel fill door handle p. 110
14  ENGINE START/STOP button*   p. 97
15 ECON button p. 100
16  Vehicle Stability Assist (VSA®) OFF
 button   p. 100
 Lane Departure Warning (LDW)    
 button*    p. 104
 Power tailgate button*   p. 36
Tire Pressure Monitoring System
 (TPMS) button*   p. 115
Collision Mitigation Braking System™
 (CMBS™) button*   p. 106
 Heated windshield button*   p. 52
VISUAL INDEX
*if equipped*if equipped
92
567111213
1815341014
16
Making a Call ......................................81
SMS Text Messaging and E-Mail*
...83
HondaLink™ Assist
............................84
Siri
® Eyes Free .....................................84
NAVIGATION*
......................................85
Entering a Destination
.......................88
Routing
..................................................90
DRIVING
................................................92
Before Driving
.....................................92
Maximum Load Limit
..........................94
Towing a Trailer
..................................96
Starting to Drive
..................................97
Braking
.................................................99
Vehicle Stability Assist (VSA
®), aka
Electronic Stability Control (ESC)
System
.................................................100
Eco Assist™ System
.........................100
Cruise Control*
..................................101
Adaptive Cruise Control (ACC)*
.....102
Lane Departure Warning (LDW)*
...104
Lane Keeping Assist System
(LKAS)*
................................................105
Collision Mitigation Braking
System™ (CMBS™)*
........................106
LaneWatch™*
...................................107
Multi-View Rear Camera
.................108
Refueling
............................................110
HANDLING THE UNEXPECTED
.......111
Smart Entry Remote Battery
Strength*
............................................111
Shift Lever Does Not Move
.............111 Jump Starting
....................................112
Overheating
........................................113
Emergency Engine Stop*
.................114
Emergency Towing
...........................114
Tire Pressure Monitoring System
(TPMS)
................................................115
Changing a Flat Tire
..........................117
Fuse Locations
...................................120
MAINTENANCE
.................................123
Safety Precautions
...........................123
Maintenance Minder™ ....................124
Under the Hood
..................................126
Engine Oil
...........................................127
Engine Coolant
..................................129
Checking the Battery
........................130
Brake Fluid
.........................................130
Window Washer Fluid
.....................130
Changing Wiper Blades
...................131
Tire Information
.................................133
Tire Labeling
......................................136
DOT Tire Quality Grading
.................137
Testing of Readiness Codes
............139
SPECIFICATIONS
...............................140
CUSTOMER INFORMATION
.............141
Frequently Asked Questions/
Troubleshooting
................................141
Contact Us
..........................................142
Honda Roadside Assistance
...........143
Warranty Coverages
.........................143
VOICE COMMAND INDEX
................144
INDEX
..................................................150

94    || 95
DRIVING
DRIVING
Maximum Load Limit
Carrying too much cargo or improperly storing it can affect your vehicle\
’s handling,
stability, stopping distance, and tires, and make it unsafe. 
The maximum load for your vehicle is 850 lbs (385 kg). See the Tire and Loading 
Information label on the driver’s doorjamb.
Label example
This figure includes the total weight of all occupants, cargo, and
accessories, and the tongue load if you are towing a trailer. Below are the
steps for determining the correct load limit:
1. Locate the statement “The combined weight of occupants and cargo 
should never exceed XXX kg or XXX lbs.” on your vehicle’s placard.
2. Determine the combined weight of the driver and passengers that will be 
riding in your vehicle.
3. Subtract the combined weight of the driver and passengers from XXX kg 
or XXX lbs.
4. The resulting figure equals the available amount of cargo and luggage 
load capacity. For example, if the “XXX” amount equals 1,400 lbs. and 
there will be five 150 lb. passengers in your vehicle, the amount of 
available cargo and luggage load capacity is 650 lbs. (1,400 - 750 (5 x 150) 
= 650 lbs.)
5. Determine the combined weight of luggage and cargo being loaded on 
the vehicle. That weight may not safely exceed the available cargo and 
luggage load capacity calculated in step 4.
6. If your vehicle will be towing a trailer, load from your trailer will be 
transferred to your vehicle. Consult the Owner’s Manual on the Owner
Information CD or at owners.honda.com (U.S.) or myhonda.ca (Canada)
to determine how this reduces the available cargo and luggage load 
capacity of your vehicle.
In addition, the total weight of the vehicle, all occupants, accessories, 
cargo, and trailer tongue load must not exceed the Gross Vehicle Weight
Rating (GVWR) or the Gross Axle Weight Rating (GAWR). Both are on a label 
on the driver’s doorjamb.
Load Limits Example
Example 1
Max load 850 lbs
(385 kg ) Passenger weight

150 lbs x 2 = 300 lbs (68 kg x 2 = 136 kg) Cargo weight

550 lbs
(249 kg)
Example 2 Max load 850 lbs
(385 kg ) Passenger weight

150 lbs x 5 = 750 lbs
(68 kg x 5 = 340 kg )Cargo weight

100 lbs
(45 kg)
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adjusted. However, if you regularly carry heavy items in the cargo area or pull a
trailer, have the aiming readjusted at your dealer or by a qualified technician.
Overloading or improper loading can affect handling and stability and cause a 
crash in which you can be hurt or killed.
Follow all load limits and other loading guidelines in this guide.
WARNING

96 ||    97
DRIVING
DRIVING
Exceeding any load limit or improperly loading your vehicle and trailer can 
cause a crash in which you can be seriously hurt or killed.
Check the loading of your vehicle and trailer carefully before starting to drive.
WARNING
Towing a Trailer
Your vehicle can tow a trailer if you carefully observe the load limits, use the proper 
equipment, and follow the towing guidelines. See the Owner’s Manual on the Owner 
Information CD or at owners.honda.com (U.S.) or www.myhonda.ca (Canada) for
more information.
Towing Load Limits
Total trailer weight
Maximum allowable weight of the trailer, cargo, and 
everything in or on it must not exceed 1,500 lbs (680 
kg). Towing loads in excess of this can seriously
affect vehicle handling and performance and can
damage the engine and drivetrain.
Tongue load
The weight of the tongue with a fully loaded trailer
on the hitch should be approximately 10% of the 
total trailer weight.
• 
Excessive tongue load reduces front tire traction 
and steering control. Too little tongue load can
make the trailer unstable and cause it to sway.
• To achieve a proper tongue load, start by loading 
60% of the load toward the front of the trailer and 
40% toward the rear. Readjust the load as needed.
Pre-tow checklist
When preparing to tow, and before driving away, ensure the following:
• The vehicle has been properly serviced, and the suspension and the cooling 
system are in good operating condition.
•  Avoid towing a trailer during your vehicle’s first 600 miles (1,000 km).
• 
The trailer has been properly serviced and is in good condition.
•  All weights and loads are within limits. Never exceed the gross weight r\
atings.
• 
Check if all loads are within limits at a public scale. If a public scale is not 
available, add the estimated weight of your cargo load to the weight of your 
trailer (as quoted by the manufacturer) and the tongue load.
•  The hitch, safety chains, and any other attachments are secure.
•  All items in or on the trailer are properly secured and cannot shift whi\
le you drive.
To ng ue Loa d
Tong ue Loa d
Total load
Tongue load
Starting the Ignition*
Insert the key into the ignition and turn to turn on the vehicle or start the engine.
0 LOCK: Insert and remove the key in this position.
I ACCESSORY: Operate the audio system and other
accessories in this position.
II ON: This is the position when driving.
III START: This position is for starting the engine.
The switch returns to ON when you release the key.
Starting to Drive
Turn on the vehicle and start the engine to begin driving.
Before Starting the Engine
Check that the shift lever is in Park (P), then press the
brake pedal. Keep your foot firmly on the brake pedal 
when starting the engine.
Brake pedal
The engine is harder to start in cold weather and in thinner air found a\
t altitudes
above 8,000 feet (2,400 m). When starting the engine in cold weather, turn off 
all electrical accessories such as the lights, climate control system, a\
nd rear
defogger in order to reduce battery drain.
*if equipped
Changing the Power Mode*Use the
ENGINE START/STOP button to cycle through power modes or start the 
engine.
Accessory or On mode:
Press ENGINE START/STOP 
once without pressing the brake pedal for Accessory 
mode. Press it again for On mode.
Starting the engine:
Press and hold the brake pedal, 
then press ENGINE START/STOP. Keep your foot firmly 
on the brake pedal when starting the engine.
Turning the vehicle off: Shift to Park (P), then press
ENGINE START/STOP.
If you press the button and the shift lever is not in Park 
(P), the vehicle goes into Accessory mode.

114    || 115
HANDLING THE UNEXPECTED
HANDLING THE UNEXPECTED
Emergency Engine Stop*
The ENGINE START/STOP button may be used to stop the engine due to an 
emergency situation even while driving. If you must stop the engine, choose one of 
the following operations:
• 
Press and hold the ENGINE START/STOP button for 
two seconds, or
• 
Firmly press the ENGINE START/STOP button two 
times.
The steering wheel will not lock. The power mode changes to ACCESSORY, unless 
the shift lever is in Park (P), in which case the power mode changes to VEHICLE OFF.
Because turning off the engine also disables the power assist the engine provides 
to the steering and braking systems, it will require significantly more physical effort 
and time to steer and slow the vehicle. Downshift gears and use both feet on the 
brake pedal, if necessary, to slow the vehicle and stop immediately in a safe place.
Do not press the button while driving unless it is absolutely necessary for the engine 
to be switched off.
*if equipped
Trying to lift or tow your vehicle by the bumpers will cause serious damage. The 
bumpers are not designed to support the vehicle’s weight.
Improper towing such as towing behind a motorhome or other motor vehicle can 
damage the transmission.
NOTICE
Tire Pressure Monitoring System (TPMS)
Monitors the tire pressure while you are driving.
If your vehicle’s tire pressure becomes significantly low, 
the low tire pressure indicator comes on and a message
appears on the multi-information display.
What to Do Stop your vehicle in a safe place. Check the tire
pressure and adjust the pressure to the specified
level. The specified tire pressure is on a label on the 
driver’s doorjamb.
Emergency Towing
Call a professional towing service if you need to tow your vehicle.
2WD models
Flat bed equipment: The operator loads your vehicle on the back of a truck. This is
the best way to transport your vehicle.
Wheel lift equipment: The tow truck uses two pivoting arms that go under the front 
tires and lift them off the ground. The rear tires remain on the ground.\
This is an
acceptable way to tow your vehicle.
AWD models
Flat bed equipment: The operator loads your vehicle on the back of a truck. This is
the ONLY way to transport your vehicle.
Driving on an extremely underinflated tire can cause it to overheat. An overheated 
tire can fail. Always inflate your tires to the specified pressure.
NOTICE
TPMS Calibration
Any time you inflate, change, or rotate one of more of the tires, you \
need to
recalibrate the system.
On vehicles with information display
Press and hold the TPMS button on the dashboard. 
The TPMS indicator blinks, and calibration begins.
On vehicles with multi-information display (MID)
Use the buttons on the steering wheel to enter and operate the Vehicle Settings 
menu (see page 30).
1. Scroll to the Vehicle Settings screen and enter the menu.
2. Select TPMS Calibration.
3. Select Calibrate. Calibration begins.
4. Exit the menu.

122 || 123
MAINTENANCE
HANDLING THE UNEXPECTED
Inspecting and Changing Fuses
1. Turn the vehicle off, including all lights and
accessories.
2. Remove the fuse box cover.
3. Check the large fuse in the engine compartment.
 If the fuse is blown, use a Phillips-head 
screwdriver to remove the screws and replace
the fuse with a new one. Reinstall the screws.
4. Inspect the small fuses in the engine 
compartment and the vehicle interior.
 If there is a burned-out fuse, remove it with the 
fuse puller and replace it with a new one.
Replacing a fuse with one that has a higher rating greatly increases the\
chances
of damaging the electrical system.
NOTICE
Blown fuse
Combined fuse
Fuse
puller
Learn about basic maintenance that you can perform on the vehicle yourself, as well 
as information about how to best maintain the vehicle.
Safety Precautions
Some of the most important safety precautions are listed below; however, we cannot 
warn you of every conceivable hazard that can arise in performing maintenance. 
Only you can decide whether or not you should perform a given task.
Maintenance Safety • 
To reduce the possibility of fire or explosion, keep cigarettes, sparks, and flames 
away from the battery and all fuel-related parts.
• Never leave rags, towels, or other flammable objects under the hood.
• To clean parts, use a commercially available degreaser or parts cleaner, not 
gasoline.
• 
Wear eye protection and protective clothing when working with the battery or 
compressed air.
• 
Do not run the engine in confined spaces where carbon monoxide gas can 
accumulate.
Vehicle Safety • 
The vehicle must be stationary, and parked on level ground with the parking 
brake set and the engine off.
• Be aware that hot parts can burn you.
•  Be aware that moving parts can injure you.
MAINTENANCE
Improperly maintaining this vehicle or failing to correct a problem before 
driving can cause a crash in which you can be seriously hurt or killed. 
Always follow the inspection and maintenance recommendations according
to the schedules in this guide.
WARNING
Failure to properly follow maintenance instructions and precautions can \
cause you to be seriously hurt or killed.
Always follow the procedures and precautions in this guide.
WARNING

124    || 125
MAINTENANCE
MAINTENANCE
Maintenance Minder™
Reminds you when indicated maintenance service is due.
Models with information display
When maintenance is due, the Maintenance Minder indicator comes on and a\

message appears on the display every time you turn the vehicle on. Press the select/
reset knob to change displays.
Maintenance
Minder indicator
Main itemsSub items
Maintenance Minder message
Models with multi-information display
When maintenance is due, the system message indicator comes on and a mes\
sage
appears on the display every time you turn the vehicle on. Press the Info button on 
the steering wheel to change displays.
System message
indicator
Main itemsSub items
Maintenance Minder message
• Independent of the Maintenance Minder information, replace the brake fluid 
every 3 years.
• 
Inspect idle speed every 160,000 miles (256,000 km).
•  Adjust the valves during services A, B, 1, 2, or 3 if they are noisy.
U.S. models
Maintenance, replacement, or repair of emissions control devices and sys\
tems
may be done by any automotive repair establishment or individuals using \
parts
that are certified to EPA standards.
According to state and federal regulations, failure to perform maintenan\
ce on the
maintenance main items marked with # will not void your emissions warranties.
However, all maintenance services should be performed in accordance with the 
intervals indicated by the multi-information display.
Maintenance Minder Service Codes
These codes indicate what services are due on your vehicle.
*1: If a message SERVICE does not appear more than 12 months after the display is reset, change \
the engine oil every year.
#: See information on maintenance and emissions warranty.
CODEMaintenance Main Items
A
Replace engine oi l*1
BReplace engine oil*1 and oil lter
Inspect front and rear brakes
Check parking brake adjustment
Inspect tie rod ends, steering gearbox, and boots
Inspect suspension components
Inspect driveshaft boots
Inspect brake hoses and lines (Including ABS/VSA)
Inspect all uid levels and condition of uids
Inspect exhaust system#
Inspect fuel lines and connections#
*2: If you drive in dusty conditions, replace the air cleaner element every \
15,000 miles (24,000 km).
*3: If you drive primarily in urban areas that have high concentrations of s\
oot in the air from industry and diesel-powered vehicles, replace the dust and pollen lter every \
15,000 miles (24,000 km).
*4: Driving in mountainous areas at very low vehicle speeds or trailer towing results in higher
transmission temperatures. This requires transmission uid changes mo\
re frequently than
recommended by the Maintenance Minder. If you regularly drive your vehic\
le under these
conditions, have the transmission uid changed every 25,000 miles (4\
0,000 km).
CODEMaintenance Sub Items
1
Rotate tires
2Replace air cleaner element*2
Replace dust and pollen lter*3
Inspect drive belt
3
Replace transmission uid*4
4Replace spark plug s
Inspect valve clearance
5
Replace engine coolant
6Replace rear differential uid*

126 ||    127
MAINTENANCE
MAINTENANCE
Under the Hood
Opening the Hood
1. Park the vehicle on a level surface, and set the
parking brake.
2. Pull the hood release handle under the lower left
corner of the dashboard.
3. Push the hood latch lever in the center of the
hood to the right to release the lock mechanism,
and open the hood.
4. Remove the support rod from the clamp using the
grip. Mount the support rod in the hood.
When closing, remove the support rod, and
stow it in the clamp, then gently lower the hood.
Remove your hand at a height of approximately
12 inches (30 cm) and let the hood close.
Engine coolant
reserve tank
Washer fluid
(blue cap)
Engine oil fill cap
Engine oil dipstick
(orange)
Brake fluid
(black cap)
Battery
Radiator cap
Hood release handle
Lever
Support rod Grip
ClampPull
Do not open the hood when the wiper arms are raised. The hood will strike the 
wipers, and may damage either the hood or the wipers.
NOTICE
Recommended Engine Oil
• 
Honda Genuine Motor Oil
•  Premium-grade 0W-20 detergent oil with an API Certification Seal on the
container
This seal indicates the oil is energy conserving and
that it meets the American Petroleum Institute’s 
latest requirements.
Use Honda Genuine Motor Oil or another
commercial engine oil of suitable viscosity for the 
ambient temperature as shown.
You may also use synthetic motor oil if it is labeled with the API Certification Seal 
and is of the specified viscosity grade.
Engine Oil
Park the vehicle on level ground, and wait approximately three minutes after turning
the engine off before you check the oil.
Checking the Oil
1. Remove the dipstick (orange loop).
2. Wipe the dipstick with a clean cloth or paper
towel.
3. Insert the dipstick back all the way into its hole.
4. Remove the dipstick again, and check the level.
It should be between the upper and lower marks. 
Add oil if necessary.
Ambient temperature
Upper mark
Lower mark

130 || 131
MAINTENANCE
MAINTENANCE
Checking the Battery
Check the battery terminals for corrosion monthly.
For jump starting, see page 112.
WARNING: Battery posts, terminals, and related accessories contain lead and lead\

compounds. Wash your hands after handling.
The battery gives off explosive hydrogen gas during normal operation.
A spark or flame can cause the battery to explode with enough force to kill or 
seriously hurt you.
When conducting any battery maintenance, wear protective clothing and a 
face shield, or have a skilled technician do it.
WARNING
Do not use engine antifreeze or a vinegar/water solution in the windshield washer 
reservoir. Antifreeze can damage your vehicle’s paint. A vinegar/water solution 
can damage the windshield washer pump.
NOTICE
Window Washer Fluid
If the washer fluid level is low, fill the washer reservoir. 
Canadian models
If the washer fluid level is low, the washer level 
indicator or a message appears.
Changing Wiper Blades
If the wiper blades leave streaks across the windshield, try cleaning them first with a 
paper towel or soft cloth and wiper fluid. If the wiper blade rubber has deteriorated, 
you should change the wiper blades.
Changing the Front Wiper Blade Rubber
1. Lift the driver side wiper arm first, then the
passenger side.
2. Push the lock tab up. 
3. Slide the blade holder from the wiper arm.
4. Slide the wiper blade out from its holder by 
pulling the tabbed end out.
5. Remove the retainers from the rubber blade 
that has been removed, and mount to a new 
rubber blade. Correctly align the rubber 
protrusion and the retainer grooves.
6. Slide the new wiper blade onto the holder from 
the bottom end. The tab on the holder should fit 
in the indent of the wiper blade.
7. Attach the wiper holder to the wiper arm until
the lock tab clicks into place.
8. Lower the passenger side wiper arm first, then
the driver side.
Lock tab
Blade
To p Retainer
Blade
Ta b Indent
Avoid dropping the wiper arm, as it may damage the windshield.
NOTICE
Brake fluid marked DOT 5 is not compatible with your vehicle’s braking system 
and can cause extensive damage.
NOTICE
Brake Fluid
The fluid level should be between the MIN and MAX marks on the side of the 
reservoir. Use Honda Heavy Duty Brake Fluid DOT 3.
Pour the fluid carefully.
If the fluid level is at or below the MIN mark, have a 
dealer inspect for leaks or worn brake pads as soon as 
possible.
Brake reservoir
MIN
MAX

142    ||    143
CUSTOMER INFORMATION
CUSTOMER INFORMATION
Contact Us
Honda dealer personnel are trained professionals. They should be able to answer 
all your questions. If you encounter a problem that your dealership does not solve 
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’s 
management, contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
• 
Vehicle Identification Number
• Date of purchase
•  Odometer reading of your vehicle
• 
Your name, address, and telephone number
• A detailed description of the problem
•  Name of the dealer who sold the vehicle to you Canadian owners
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
Q:
Why can’t I select an item using the selector knob or touchscreen*?
A: To prevent driver distraction, certain items are limited or inoperable while the
vehicle is moving. Use voice commands or pull over to select the items.
Q: Where can I find the vehicle identification number (VIN)?
A: Check the label on the driver’s doorjamb.
*if equipped
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States and Canada 
throughout your 3-year/36,000-mile warranty term. Services include jump starting, 
flat tire and lockout assistance, towing, and more (limitations apply\
).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada).
Warranty Coverages
Below is a brief summary of the warranties covering your new vehicle. 
New Vehicle Limited Warranty: Covers your new vehicle, except for the emissions
control system and accessories, against defects in materials and workman\
ship.
Emissions Control Systems Defects Warranty and Emissions Performance
Warranty: Covers your vehicle’s emissions control systems. Time, mileage, and
coverage are conditional.
Seat Belt Limited Warranty:
Covers seat belts that fail to function properly. 
Rust Perforation Limited Warranty: Covers all exterior body panels that rust through 
from the inside.
Accessory Limited Warranty: Covers Honda accessories.
Replacement Parts Limited Warranty: Covers all Honda replacement parts against
defects in materials and workmanship.
Replacement Battery Limited Warranty: Provides prorated coverage for a
replacement battery purchased from a Honda dealer. 
Replacement Muffler Lifetime Limited Warranty: Covers a replacement muffler for
the duration of the ownership.
Restrictions and exclusions apply to all these warranties. See the Warranty Manual
on the Owner Information CD or at owners.honda.com (U.S.) or myhonda.ca
(Canada) for complete descriptions of each warranty, including time, mileage, and
other conditional limitations.
Your vehicle’s original tires are covered by their manufacturer. Tire warranty 
information can be found on the Owner Information CD or at owners.honda.com 
(U.S.) or myhonda.ca (Canada).