Hyundai Ioniq Hybrid 2017 Multimedia Manual

Appendix I 11-3
11
MODEM RF SPEC
LTE RX
Frequency
2110 MHz~2155 MHz(B4),
746 MHz~756 MHz(B13)
Sensitivity -93.3 dBm under@20 M(B4),
-93.3 dBm under@10 M(B13)
(Throughput ≥95 %)
TX Frequency
1710 MHz~1755 MHz(B4),
777 MHz~787 MHz(B13)
Max RF
Output Power Power Class3(B4, B13),
20.3 dBm ~ 25.7 dBm (conducted)
CDMA RX
Frequency
869 MHz~894 MHz(BC0),
1930 MHz~1990 MHz(BC1)
Sensitivity -104 dBm under(FER = 0.5 % under)
TX Frequency
824 MHz~849 MHz(BC0),
1850 MHz~1910 MHz(BC1)
Max RF
Output Power Power Class3(BC0),
Power Class2(BC1),
23.01 dBm ~ 30 dBm(conducted)
Bluetooth® Wireless Technology
Frequency
Range
2402 ~ 2480 MHz Supported
Bluetooth®
Specification 3.0
Supported
Profile Handsfree(1.6), A2DP(1.2), AVRCP(1.4),
PBAP(1.0)
Output 0.125 mW
Number of
Channels 79 channels
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11-4 I Appendix
Troubleshooting
1. Errors which occur during the operation or installation of the
device may be mistaken as a malfunction of the actual device.
2. If you are having problems with the device, try the suggestions
listed below.
3. If the problems persist, contact your Hyundai dealer.
Problem Possible Cause
There are small red,
blue, or green dots on
the screen
• Because the LCD is manufactured with
technology requiring high point density,
a pixel or lighting deficiency may occur
within 0.01% of total pixels
The sound or image is
not working
• Has the Switch for the vehicle been turned
to [ACC] or [ON]?

• Has the SYSTEM been turned OFF?
The screen is being dis-
played but sound is not
working
• Has the volume been set to a low level?

• Has the volume been muted?
When the power is
turned on, the corners of
the screen are dark
• The display appearing somewhat dark
after prolonged periods of use is normal
with LCD panels. It is not a malfunction

• If the screen is very dark, contact your
nearest Hyundai dealer for assistance
Sound is working from
only one speaker
• Are the positions of Fader or Balance
sound controls adjusted to only one side?
Problem Possible Cause
Sound does not work in
AUX mode
• Are the audio connector jacks fully
inserted into the AUX terminal?
The external device is
not working
• Is the external device connected with a
standard connector cable?
Upon turning power on,
the most recent mode
screen is not displayed Within modes that play files by reading
external sources, such as, USB, iPod,
or Bluetooth
® streaming mode, the most
recently played mode screen prior to turning
off power may not properly load
• If there is the corresponding device is not
connected, the mode operated prior to
the most recent mode will operate

• If the previous mode still cannot be prop-
erly played, the mode operated prior to
that will operate
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Appendix I 11-5
11
Problem Possible Cause Countermeasure
The power
does not turn
on The fuse is discon-
nected

• Replace with a suitable fuse

• If the fuse is disconnected
again, please contact
your point of purchase or
Hyundai dealer
Device is not properly
connected
• Check to see that the device
has been properly con-
nected
The system
does not play The vehicle battery is low
• Charge the battery If the
problem persists, contact
your point of purchase or
Hyundai dealerProblem Possible Cause Countermeasure
The image
color/tone
quality is low
• The brightness, satu-
ration, hue, and con-
trast levels are not set
properly
• Properly adjust the bright-
ness, saturation, hue, and
contrast levels through
Display Setup
Sound does
not work
• The volume level is
set to the lowest level

• The connection is not
proper

• The device is cur-
rently fast-forwarding,
rewinding, scanning,
or playing in slow
mode
• Adjust the volume level

• Check to see that the
device has been properly
connected

• The sound will not work
when the device is fast-for-
warding, rewinding, scan-
ning, or playing in slow
mode
The sound or
image quality
is low
• Vibration is occurring
from where the con-
version switch has
been installed

• Image color/tone
quality is low
• The sound may be
short-circuited and the
image distorted if the
device vibrates

• The device will return to
normal once vibrations
stop
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11-6 I Appendix
Problem Possible Cause Countermeasure
The USB
does not
work
• USB memory is
damaged

• USB memory has
been contaminated

• A separately pur-
chased USB HUB is
being used

• A USB extension
cable is being used

• A USB which is not
a Metal Cover Type
USB Memory is
being used

• An HDD type, CF,
SD Memory is being
used

• There are no music
files which can be
played
• Please use the USB after
formatting it.

• Remove any foreign sub-
stances on the contact sur-
face of the USB memory and
multimedia terminal

• Directly connect the USB
memory with the multimedia
terminal on the vehicle

• Directly connect the USB
memory with the multimedia
terminal on the vehicle

• Use standard USB Memory

• Use standard USB Memory

• Only MP3, WMA file formats
are supported. Please use
only the supported music file
formats
The iPod is
not recog-
nized even
though it has
been con-
nected
• There are no titles
which can be played

• The iPod firmware
version has not
been properly
updated

• The iPod device
does not recognize
downloads

• Use iTunes to download and
save MP3 files into the iPod

• Use iTunes to update the firm-
ware version and reconnect
the iPod with the device

• Reset the iPod and reconnect
with the device
Problem Possible Cause Countermeasure
Bluetooth
does not
work or its
limited func-
tions are
available
• Bluetooth on your
mobile phone is set
to OFF

• The Bluetooth con-
nection is not made
• Set it to ON

• Make the connection active
Information
• While operating the device, if an abnormality occurs that cannot be
corrected with the abo
ve described measures, press the
RESET key to
reset the system.
• Press and hold the
RESET key (over 1 second). The device power will
turn off and the system will reset.
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Appendix I 11-7
11
FAQ
About Pairing Mobile Phones
Q I cannot pair my mobile phone. What is the cause?
A Check to see that the mobile phone supports Bluetooth® func-
tion. Verify if Bluetooth on the cell phone is set to OFF. If so, set
it to ON. If the cell phone still can’t be registered, try again after
turning Bluetooth off and on, or delete the device registration on
the Multimedia System and cell phone and then register the cell
phone again.
Q What is the difference between pairing a mobile phone and con-
necting a mobile phone?
A Pairing occurs through authenticating the head unit and mobile
phone
. Mobile phones paired to the head unit can be connected
and disconnected until the paired mobile phone is deleted from
the system. Bluetooth
® Handsfree features, such as making/
answering calls or managing contacts, are supported only in
mobile phones connected with the head unit. Q
What is a Passkey?
A A passkey is the password used to authenticate the connection
betw
een the head unit and mobile phone. The passkey only
needs to be entered once when pairing the mobile phone for the
first time.
The initial passkey is 0000. You can change it with
SETUP ▶

Bluetooth ▶
Bluetooth System Info ▶
Passkey menu options.
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11-8 I Appendix
About Making/Answering Phone Calls
Q How can I answer a call?
A When there is an incoming call, a notification pop-up will
become displa
yed. To answer the incoming call, select the
Accept button on the screen or the key on the steering
wheel controls.


To reject the call, select the Reject button on the screen or
press the
key on the steering wheel controls.
Q What should I do if I am talking on the Handsfree but want to
s
witch the call to the mobile phone?
A While on a call, press and hold (more than 0.8 seconds)

the
key on the steering wheel controls or select the
Use Private button at the bottom of the Phone screen to switch
the call to your mobile phone.
About Bluetooth® Wireless Technology/
Head Unit Use Environment
Q What is the range of my wireless connection?
A The wireless connection can be used within 15 y
ards.
Q How many mobile phones can be paired?
A It is possible to pair up to five mobile phones.
Q Why is call quality sometimes poor?
A
Check the reception sensitivity of the mobile phone when call
quality becomes worsened. The call quality may deteriorate when
the signal strength is low. Call quality may also worsen if metal
objects, such as beverage cans, are placed near the mobile
phone. Check to see if there are metal objects in the vicinity of the
mobile phone. The call sound and quality may differ depending on
the type of mobile phone.
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Index I 11-9
11
A
About Bluetooth® Wireless Technology/
Head Unit Use Environment …………11-8
About Making/Answering Phone Calls … 11-8
About Pairing Mobile Phones …………11-7
About Transmission and Reception of
Radio Waves ………………………… 5-3
Accept/Reject Call …………………… 4-7
Accessing SiriusXM™ Data ………… 8-4
Address ………………………………6-15
Address Book …………………………6-20
Adjusting Voice Recognition Volume … 7-5
Apps List ……………………………… 8-2
Auto Connection Priority ………………10-6
AUX ……………………………………3-26
Avoid Street ……………………………6-32
B
Basic Features ………………………… 6-2
Battery Warning Message ……………1-10
Before Playing a USB MP3 ……………3-11
Before Use …………………………… 5-3
Before Using the Bluetooth
®
Handsfree …………………………… 4-2
Blue Link Apps Settings …………… 10-10
Blue Link Settings ……………… 5-7, 10-7
Blue Link Voice Local Search ………… 5-8
Blue Link
® Safety and Security Service … 5-5
Bluetooth Audio Mode Display
Controls ………………………………3-27
Bluetooth Connection ………………… 4-4
Bluetooth Connection Settings ………10-5
Bluetooth Connections Settings ………3-28
Bluetooth Phone ……………………… 4-6
Bluetooth Settings ……………………10-4
Bluetooth System Information…………10-7
Bluetooth
® Audio ………………………3-27
C
Call Commands ……………………… 7-8
Call History …………………………… 4-9
Camera ……………………………… 9-2
Canceling Route ………………………6-29
CAUTIONS upon Connecting
Bluetooth
® Phone …………………… 4-3
Changing Map View ………………… 6-3
Clock Settings …………………………10-9
Combining Voice Recognition with
On-Screen Commands ……………… 7-3
Component Names and Functions … 1-5
Connecting an External Device ………3-26
Connecting Bluetooth Devices ……… 4-4
Connecting with the Blue Link Center … 5-4
Contacts ………………………………4-10
Coordinates ……………………………6-22
Index
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11-10 I Index
D
Deleting Bluetooth Devices …………… 4-5
Destination Search ……………………6-14
Dial …………………………………… 4-7
Direct Tune …………………………… 3-8
Disconnecting Bluetooth Devices …… 4-5
Display …………………………………6-33
Display Route Information ……………6-29
Display Settings ………………………10-4
Download Center……………………… 8-2
Driving Info …………………………… 5-6
Driving Status of Hybrid Vehicle ……… 2-3
E
Editing Route …………………………6-31
Emergency ……………………………6-19
Ending Voice Recognition …………… 7-3
Extending the Listening Time ………… 7-4
F
FAQ ……………………………………11-7
Favorites ………………………………4-11
Favorite Places ………………………6-23
“Find ” List ………………7-15
FM/AM ………………………………… 3-2
FM/AM Mode Display Controls ……… 3-2
Freeway Exit/Entrance ………………6-21
Fuel Economy ………………………… 2-5
G
Gas Stations …………………………6-18
General ………………………………6-33
Getting Started with Blue Link………… 5-4
Guidance ………………………………6-34
H
HD Radio™ Mode Display Controls … 3-5
HD Radio™ Technology ……………… 3-4
Head Unit ……………………………… 1-5
Help Display …………………………… 7-6
Home Screen …………………………1-11
How to Connect to a Network …………10-9
How to start Siri ………………………7-21
How to use Siri …………………………7-21
Hybrid information …………………… 2-2
I
Instructions for Using
Voice Recognition …………………… 7-7
Intersection ……………………………6-22
iPod ……………………………………3-19
iPod Mode Display Controls …………3-23
K
Key Product Features ………………… 1-4
Keyboard Settings ………………… 10-10
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Index I 11-11
11
L
Language Settings ………………… 10-10
Local Search …………………………6-17
M
Map Display …………………………… 6-6
Map Scale …………………………… 6-4
Media Commands ……………………7-12
Menu ………………………………… 6-5
Modem Information ……………………10-8
My Apps ……………………………… 8-3
My Music ………………………………3-29
My Music Mode Display Controls ……3-29
N
Name and Function of Each Part …… 5-2
Navigation Commands ……………… 7-9
Navigation Settings …………… 6-33, 10-3
Navigation Volume …………………… 6-3
O
On-Screen Touch Controls ……………1-12
Operating Navigation Screen ………… 6-2
Other Commands List
(Commands used in List/Help) ………7-14
P
Pairing a New Device ………………… 4-4
Phone Number ………………………6-20
Phone Ringtone ………………………10-6
Phone Status Icons …………………… 4-6
Places …………………………… 6-3, 6-14
POI …………………………………… 6-6
POI Categories ………………………6-18
Precautions for Safe Driving ………… 4-2
Precautions Required for Successful Voice
Recognition …………………………… 7-2
Previous Destinations …………………6-16
Product Specification …………………11-2
R
Radio Commands ……………………7-11
Rear View Mirror Switch ……………… 5-2
Restaurants ……………………………6-19
Restrictions on Features for Safety
Measures ………………………………1-10
Route …………………………… 6-5, 6-34
Route Guidance ………………………6-27
Route Options …………………………6-32
Route Overview ………………………6-30
Route Preview …………………………6-30
Route Search …………………………6-29
Route Setting …………………………6-24
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11-12 I Index
S
Save ……………………………………6-13
Screen Saver Settings ……………… 10-11
Selecting through Channel/
Category List ………………………… 3-8
Send to Car with Google ……………… 5-6
Service Activation ……………………10-8
Setup …………………………………10-2
Siri Eyes Free …………………………7-21
SiriusXM™ …………………………… 3-6
SiriusXM™ Data ……………………… 8-4
SiriusXM™ Display Controls ………… 3-6
SiriusXM™ Fuel Price Information …… 8-6
SiriusXM™ Movie Information ………8-10
SiriusXM™ Sports Information ……… 8-8
SiriusXM™ Stock Information ………… 8-7
SiriusXM™ Traffic Information………… 8-5
SiriusXM™ Weather Announcement … 8-4
Skipping Prompt Messages ………… 7-5
Sound Settings ………………………10-3
Start Screen …………………………… 7-6
Starting Blue Link Voice Local Search 5-8
Starting Hybrid Mode ………………… 2-2
Starting the System for the First Time … 1-9
Starting Voice Recognition …………… 7-3
Starting/Ending and Setting
Voice Recognition …………………… 7-3
Steering-linked camera ……………… 9-2
Steering Wheel Controls ……………… 1-7
Stolen Vehicle Recovery ……………… 5-5
Supported Image Specifications………3-13
Supported USB MP3 music
specifications …………………………3-13
System Info ………………………… 10-11
System Reset ………………………… 1-9
System Update …………………… 10-11
T
Traffic …………………………… 6-9, 6-34
Troubleshooting ……………… 6-35, 11-4
Turn List ………………………………6-13
Turning the System On/Off …………… 1-9
Types of Commands ………………… 7-8
U
USB ……………………………………3-11
USB Image Mode Display Controls …3-17
USB Music Mode Display Controls …3-14
Using iPod Devices ……………………3-19
Using the Menu During a Phone Call … 4-8
V
Vehicle Diagnostics …………………… 5-7
Viewing Menu ………………………… 3-8
Voice Commands …………………… 7-8
Voice Recognition Screen Overview … 7-6
Voice Recognition Settings ……………10-8
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