INFINITI M 2011 Owners Manual

CAUTION
●Always connect positive (+) to positive (+)
and negative () to body ground (as illus-
trated) — not to the battery.
● Make sure the jumper cables do not touch
moving parts in the engine compartment and
that clamps do not contact any other metal.
5. Start the engine of the booster vehicleA
and let it run for a few minutes.
6. Keep the engine speed of the booster vehicle
Aat about 2,000 rpm, and start
the engine of the vehicle being jump
started
B.
CAUTION
Do not keep the starter motor engaged for more
than 10 seconds. If the engine does not start
right away, push the ignition switch to the OFF
position and wait 10 seconds before trying
again.
7. After starting your engine, carefully dis- connect the negative cable and then the
positive cable (
4→3→2→1). 8. Replace the vent caps (if so equipped). Be
sure to dispose of the cloth used to cover
the vent holes as it may be contaminated
with corrosive acid.
9. Put the battery cover on.
Do not attempt to start the engine by pushing.
CAUTION
● Automatic transmission models cannot be
push-started or tow-started. Attempting to
do so may cause transmission damage.
● Three way catalyst equipped models should
not be started by pushing since the three
way catalyst may be damaged.
● Never try to start the vehicle by towing it;
when the engine starts, the forward surge
could cause the vehicle to collide with the
tow vehicle.
If needed, Roadside Assistance is available.
Please see your Warranty Information Booklet
or Roadside Assistance I.D. Card for the toll-free
number to call (U.S.) or Warranty & Roadside
Assistance Information Booklet (Canada).
PUSH STARTING
6-10In case of emergency
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CAUTION
●Do not continue to drive if your vehicle over-
heats. Doing so could cause engine damage
or a vehicle fire.
● To avoid the danger of being scalded, never
remove the radiator cap while the engine is
still hot. When the radiator cap is removed,
pressurized hot water will spurt out, possi-
bly causing serious injury.
● Do not open the hood if steam is coming out.
If your vehicle is overheating (indicated by an
extremely high temperature gauge reading), or
if you feel a lack of engine power, detect
abnormal noise, etc., take the following steps:
1. Move the vehicle safely off the road, apply the parking brake and move the selector
lever to the P (Park) position.
Do not stop the engine.
2. Turn off the climate control. Open all the windows, move the heater or air condi-
tioner temperature control to maximum
hot and fan control to high speed. 3. If engine overheating is caused by climb-
ing a long hill on a hot day, run the engine
at a fast idle (approximately 1,500 rpm)
until the temperature gauge indication
returns to normal.
4. Get out of the vehicle. Look and listen for steam or coolant escaping from the radia-
tor before opening the hood. (If steam or
coolant is escaping, turn off the engine.)
Do not open the hood further until no
steam or coolant can be seen.
5. Open the engine hood.
WARNING
If steam or water is coming from the engine,
stand clear to prevent getting burned.
6. Visually check drive belts for damage or looseness. Also check if the cooling fan is
running. The radiator hoses and radiator
should not leak water. If coolant is leak-
ing or the cooling fan does not run, stop
the engine.
WARNING
Be careful not to allow your hands, hair, jewelry
or clothing to come into contact with, or get
caught in, engine belts or the engine cooling
fan. The engine cooling fan can start at any
time.
7. After the engine cools down, check thecoolant level in the reservoir tank with the
engine running. Add coolant to the reser-
voir tank if necessary. Have your vehicle
repaired at the nearest INFINITI retailer.
If needed, Roadside Assistance is available.
Please see your Warranty Information Booklet
or Roadside Assistance I.D. Card for the toll-free
number to call (U.S.) or Warranty & Roadside
Assistance Information Booklet (Canada).
IF YOUR VEHICLE OVERHEATS
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When towing your vehicle, all State (Provincial
in Canada) and local regulations for towing
must be followed. Incorrect towing equipment
could damage your vehicle. Towing instructions
are available from an INFINITI retailer. Local
service operators are familiar with the appli-
cable laws and procedures for towing. To assure
proper towing and to prevent accidental dam-
age to your vehicle, INFINITI recommends that
you have a service operator tow your vehicle. It
is advisable to have the service operator care-
fully read the following precautions.
WARNING
●Never ride in a vehicle that is being towed.
● Never get under your vehicle after it has been
lifted by a tow truck.
CAUTION
● When towing, make sure that the transmis-
sion, axles, steering system and powertrain
are in working condition. If any unit is dam-
aged, dollies must be used.
● Always attach safety chains before towing. For information about towing your vehicle be-
hind a recreational vehicle (RV), see “FLAT
TOWING” in the “9. Technical and consumer
information” section of this manual.
If needed, Roadside Assistance is available.
Please see your Warranty Information Booklet
or Roadside Assistance I.D. Card for the toll-free
number to call (U.S.) or Warranty & Roadside
Assistance Information Booklet (Canada).
TOWING YOUR VEHICLE
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TOWING RECOMMENDED BY INFINITI
Two-Wheel Drive (2WD) models
INFINITI recommends that your vehicle be towed
with the driving (rear) wheels off the ground or
place the vehicle on a flat bed truck as illus-
trated.
CAUTION
●Never tow automatic transmission models
with the rear wheels on the ground or four
wheels on the ground (forward or backward),
as this may cause serious and expensive
damage to the transmission. If it is neces-
sary to tow the vehicle with the front wheels
raised, always use towing dollies under the
rear wheels. ●
When towing rear wheel drive models with
the front wheels on the ground or on towing
dollies: Push the ignition switch to the ACC
or ON position, and secure the steering
wheel in a straight-ahead position with a
rope or similar device. Never secure the
steering wheel by selecting the LOCK posi-
tion. This may damage the steering lock
mechanism.
Two-wheel drive models
SCE0788
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Intelligent All-Wheel Drive (AWD)
models
INFINITI recommends that towing dollies be
used when towing your vehicle or the vehicle be
placed on a flat bed truck as illustrated.
CAUTION
Never tow Intelligent AWD models with any of
the wheels on the ground as this may cause
serious and expensive damage to the
powertrain.
All-wheel drive models
SCE0488
SCE0885
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VEHICLE RECOVERY (freeing a stuck
vehicle)
WARNING
●Stand clear of a stuck vehicle.
● Do not spin your tires at high speed. This
could cause them to explode and result in
serious injury. Parts of your vehicle could
also overheat and be damaged.
Pulling a stuck vehicle
If your vehicle is stuck in sand, snow, mud, etc.,
use a tow strap or other device designed spe-
cifically for vehicle recovery. Always follow the
manufacturer’s instructions for the recovery de-
vice.
Front:
1. Remove the cover with a suitable tool.
2. Securely install the vehicle recovery hook
1stored with jacking tools as illustrated.
Attach the tow strap to the recovery hook.
Make sure that the hook is properly secured
in the original place after use.
Rear :
Do not use the tie down hook
2for towing or
vehicle recovery.
CAUTION
● Tow chains or cables must be attached only
to the vehicle recovery hooks or main struc-
tural members of the vehicle. Otherwise, the
vehicle body will be damaged.
● Do not use the vehicle tie downs to free a
vehicle stuck in sand, snow, mud, etc.
● Never tow a vehicle using the vehicle tie
downs or recovery hooks.
● Always pull the cable straight out from the
front of the vehicle. Never pull on the vehicle
at an angle.
● Pulling devices should be routed so they do
not touch any part of the suspension, steer-
ing, brake or cooling systems.
● Pulling devices such as ropes or canvas
straps are not recommended for use in ve-
hicle towing or recovery.
Rocking a stuck vehicle
If your vehicle is stuck in sand, snow, mud, etc.,
use the following procedure:
1. Turn off the Vehicle Dynamic Control (VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions. 3. Turn the steering wheel right and left to
clear an area around the front tires.
4. Slowly rock the vehicle forward and back- ward.
●Shift back and forth between R (reverse)
and D (drive).
● Apply the accelerator as little as possible
to maintain the rocking motion.
● Release the accelerator pedal before
shifting between R and D.
● Do not spin the tires above 35 MPH
(55 km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing ser-
vice to remove the vehicle.
In case of emergency6-15
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6-16In case of emergency
MEMO

7 Appearance and care
Cleaning exterior.................................. 7-2
Washing ....................................... 7-2
Waxing ........................................ 7-2
Removing spots ................................ 7-3
Underbody ..................................... 7-3
Glass ......................................... 7-3
Wheels ........................................ 7-3
Chrome parts .................................. 7-3
Tire dressing ................................... 7-4
Cleaning interior .................................. 7-4 Air fresheners
.................................. 7-4
Moonroof sunshade (if so equipped) ............. 7-5
Floor mats ..................................... 7-5
Seat belts ..................................... 7-6
Corrosion protection ............................... 7-6
Most common factors contributing to
vehicle corrosion ............................... 7-6
Environmental factors influence the rate of
corrosion ...................................... 7-6
To protect your vehicle from corrosion ........... 7-7
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In order to maintain the appearance of your
vehicle, it is important to take proper care of it.
To protect the paint surface, wash your vehicle
as soon as you can:
●after a rainfall to prevent possible damage
from acid rain
● after driving on coastal roads
● when contaminants such as soot, bird drop-
pings, tree sap, metal particles or bugs get
on the paint surface
● when dust or mud builds up on the surface
Whenever possible, store or park your vehicle
inside a garage or in a covered area.
When it is necessary to park outside, park in a
shady area or protect the vehicle with a body
cover.
Be careful not to scratch the paint surface when
putting on or removing the body cover.
WASHING
Wash dirt off the vehicle with a wet sponge and
plenty of water. Clean the vehicle thoroughly
using a mild soap, a special vehicle soap or
general purpose dishwashing liquid mixed with
clean, lukewarm (never hot) water.
CAUTION
● Do not use car washes that use acid in the
detergent. Some car washes, especially
brushless ones, use some acid for cleaning.
The acid may react with some plastic vehicle
components, causing them to crack. This
could affect their appearance, and also could
cause them not to function properly. Always
check with your car wash to confirm that acid
is not used.
● Do not wash the vehicle with strong house-
hold soap, strong chemical detergents,
gasoline or solvents.
● Do not wash the vehicle in direct sunlight or
while the vehicle body is hot, as the surface
may become water-spotted.
● Avoid using tight-napped or rough cloths,
such as washing mitts. Care must be taken
when removing caked-on dirt or other for-
eign substances so the paint surface is not
scratched or damaged.
Rinse the vehicle again with plenty of clean
water.
Inside flanges, seams and folds on the doors,
hatches and hood are particularly vulnerable to
the effects of road salt. Therefore, these areas
must be regularly cleaned. Make sure that the drain holes in the lower edge of the door are
open. Spray water under the body and in the
wheel wells to loosen the dirt and wash away
road salt.
Avoid leaving water spots on the paint surface
by using a damp chamois to dry the vehicle.
WAXING
Regular waxing protects the paint surface and
helps retain new vehicle appearance. Polishing
is recommended to remove built-up wax residue
and to avoid a weathered appearance before
reapplying wax.
An INFINITI retailer can assist you in choosing
the proper product.
●
Wax your vehicle only after a thorough wash-
ing. Follow the instructions supplied with
the wax.
● Do not use a wax containing any abrasives,
cutting compounds or cleaners that may
damage the vehicle finish.
Machine compound or aggressive polishing on
a base coat/clear coat paint finish may dull the
finish or leave swirl marks.
CLEANING EXTERIOR
7-2Appearance and care
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REMOVING SPOTS
Remove tar and oil spots, industrial dust, in-
sects, and tree sap as quickly as possible from
the paint surface to avoid lasting damage or
staining. Special cleaning products are avail-
able at an INFINITI retailer or any automotive
accessory stores.
UNDERBODY
In areas where road salt is used in winter, the
underbody must be cleaned regularly. This will
prevent dirt and salt from building up and
causing the acceleration of corrosion on the
underbody and suspension. Before the winter
period and again in the spring, the underseal
must be checked and, if necessary, re-treated.
GLASS
Use glass cleaner to remove smoke and dust
film from the glass surfaces. It is normal for
glass to become coated with a film after the
vehicle is parked in the hot sun. Glass cleaner
and a soft cloth will easily remove this film.
CAUTION
When cleaning the inside of the windows, do
not use sharp-edged tools, abrasive cleaners or
chlorine-based disinfectant cleaners. They
could damage the electrical conductors, radio
antenna elements or rear window defroster
elements.
WHEELS
Wash the wheels when washing the vehicle to
maintain their appearance.
●Clean the inner side of the wheels when the
wheel is changed or the underside of the
vehicle is washed.
● Inspect wheel rims regularly for dents or
corrosion. Such damage may cause loss of
pressure or poor seal at the tire bead.
● INFINITI recommends that the road wheels
be waxed to protect against road salt in
areas where it is used during winter.
CAUTION
Do not use abrasive cleaners when washing the
wheels.
Aluminum alloy wheels
Wash regularly with a sponge dampened in a
mild soap solution, especially during winter
months in areas where road salt is used. Salt
could discolor the wheels if not removed.
CAUTION
Follow the directions below to avoid staining or
discoloring the wheels:
● Do not use a cleaner that uses strong acid or
alkali contents to clean the wheels.
● Do not apply wheel cleaners to the wheels
when they are hot. The wheel temperature
should be the same as ambient temperature.
● Rinse the wheel to completely remove the
cleaner within 15 minutes after the cleaner is
applied.
CHROME PARTS
Clean chrome parts regularly with a non- abra-
sive chrome polish to maintain the finish.
Appearance and care7-3
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