steering INFINITI M-HEV 2012 Service Manual

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the steering wheel or use the audio
system volume knob while the system
is making an announcement.
How to speak commands:
The Voice Recognition System requires a
certain way to speak voice commands.
Speak normally and clearly in the direction
of the microphone (located in front of the
rearview mirror). Every digit of the number
must be spoken individually and in a
normal manner. The hands-free mode will
work best when the telephone number is
spoken in blocks of three to five digits.
After each spoken block is terminated, the
system will repeat the three to five digits
and wait for you to speak the next digit or
block of digits required for the telephone
number.
See “List of voice commands ”later in this
section for the appropriate commands that
can be spoken for the hands-free mode
system.
Example:
In order to initiate a call, speak “Phone-
book ”.
INFO
. If you are controlling the telephone
system by voice command for the first time or do not know the appropriate
voice command, speak
“Help ”.The
system announces the available com-
mands.
. When you speak numbers, you can
speak both “zero ”or “oh ”for “0 ”.
Personal vocabulary (voicetags):
Voice Recognition System is equipped with
the function called “voicetags ”, which can
be associated with the phone number and
name in the phonebook. Using the voice
tag will automatically generate a speed
dial to the registered number.
See “Phonebook registration ”earlier in
this section.
You can call the identified number using
the following command: “Dial ”followed by
the voice tag.
Dialling a name with a voice tag:
It is possible to call up a name via a voice
tag instead of a number, provided the
name and number of your correspondent
has been previously stored in the phone-
book.
Dial via a voice tag, according to the
following procedure. 1. Push theswitch.
2. The system replies “please say a
command after the beep. Available
commands are: Call, Phonebook, Re-
cent Calls, Connect Phone or Help ”.
3. Give your instructions to the system by saying: “Dial John ”for example ( “John ”
must have been previously set as a
voice tag for John ’s phone number) or
“ Dial One” if John is classified as one in
the phonebook.
If the system cannot understand your
command, repeat it according to the
recommendations mentioned in “How
to speak commands ”earlier in this
section.
4. If the given name (voice tag) is correct, the phone system will dial the number
registered for “John ”.
INFO
To end the voice command phase at any
stage of the procedure, push the
switch once in order to activate the cancel
command.
Manual command selection:
Commands can be selected manually.
While the commands are displayed on the
Monitor, climate, audio, phone and voice recognition systems4-103
the steering wheel or use the audio
system volume knob while the system
is making an announcement.
How to speak commands:
The Voice Recognition System requires a
certain way to speak voice commands.
Speak normally and clearly in the direction
of the microphone (located in front of the
rearview mirror). Every digit of the number
must be spoken individually and in a
normal manner. The hands-free mode will
work best when the telephone number is
spoken in blocks of three to five digits.
After each spoken block is terminated, the
system will repeat the three to five digits
and wait for you to speak the next digit or
block of digits required for the telephone
number.
See “List of voice commands ”later in this
section for the appropriate commands that
can be spoken for the hands-free mode
system.
Example:
In order to initiate a call, speak “Phone-
book ”.
INFO
. If you are controlling the telephone
system by voice command for the first time or do not know the appropriate
voice command, speak
“Help ”.The
system announces the available com-
mands.
. When you speak numbers, you can
speak both “zero ”or “oh ”for “0 ”.
Personal vocabulary (voicetags):
Voice Recognition System is equipped with
the function called “voicetags ”, which can
be associated with the phone number and
name in the phonebook. Using the voice
tag will automatically generate a speed
dial to the registered number.
See “Phonebook registration ”earlier in
this section.
You can call the identified number using
the following command: “Dial ”followed by
the voice tag.
Dialling a name with a voice tag:
It is possible to call up a name via a voice
tag instead of a number, provided the
name and number of your correspondent
has been previously stored in the phone-
book.
Dial via a voice tag, according to the
following procedure. 1. Push theswitch.
2. The system replies “please say a
command after the beep. Available
commands are: Call, Phonebook, Re-
cent Calls, Connect Phone or Help ”.
3. Give your instructions to the system by saying: “Dial John ”for example ( “John ”
must have been previously set as a
voice tag for John ’s phone number) or
“ Dial One” if John is classified as one in
the phonebook.
If the system cannot understand your
command, repeat it according to the
recommendations mentioned in “How
to speak commands ”earlier in this
section.
4. If the given name (voice tag) is correct, the phone system will dial the number
registered for “John ”.
INFO
To end the voice command phase at any
stage of the procedure, push the
switch once in order to activate the cancel
command.
Manual command selection:
Commands can be selected manually.
While the commands are displayed on the
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4-106Monitor, climate, audio, phone and voice recognition systems
SAA2575
PAIRING PROCEDURE
Up to 5 cellular phones can be registered.
1. Push the
button on the steering
wheel. The system announces the
available commands.
2. Speak: “Connect Phone ”. The system
acknowledges the command and an-
nounces the next set of available
commands.
SAA2576
3. Speak: “Add Phone ”. The system ac-
knowledges the command and asks
you to initiate connecting from the
phone handset.
INFO:
The Add Phone command is not avail-
able when the vehicle is moving.
SAA2577
4. When asked to enter a PIN code to connect a Bluetooth®cellular phone,
enter the code “1234 ”.
The code is always “1234 ”regardless
of the number of phones paired.
The connecting procedure of a cellular
phone varies according to each cellular
phone. See the cellular phone Owner ’s
Manual for more information.
4-106Monitor, climate, audio, phone and voice recognition systems
SAA2575
PAIRING PROCEDURE
Up to 5 cellular phones can be registered.
1. Push the
button on the steering
wheel. The system announces the
available commands.
2. Speak: “Connect Phone ”. The system
acknowledges the command and an-
nounces the next set of available
commands.
SAA2576
3. Speak: “Add Phone ”. The system ac-
knowledges the command and asks
you to initiate connecting from the
phone handset.
INFO:
The Add Phone command is not avail-
able when the vehicle is moving.
SAA2577
4. When asked to enter a PIN code to connect a Bluetooth®cellular phone,
enter the code “1234 ”.
The code is always “1234 ”regardless
of the number of phones paired.
The connecting procedure of a cellular
phone varies according to each cellular
phone. See the cellular phone Owner ’s
Manual for more information.

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4-108Monitor, climate, audio, phone and voice recognition systems
SAA2580
MAKING A CALL
To make a call, follow the procedures
below.
1. Push the
button on the steering
wheel. A tone will sound.
2. Speak: “Call ”. The system acknowl-
edges the command and announces
the next set of available commands.
3. Speak the registered person ’s name.
The system acknowledges the com-
mand and announces the next set of
available commands.
4. Speak: “Ye s ”. The system acknowl- edges the command and makes the
call.
5. Once the call has ended, press the
button on the steering wheel.
RECEIVING A CALL
When the ring tone is heard, press the
button on the steering wheel.
Once the call has ended, press the button
on the steering wheel.
NOTE:
To reject a call when the ring tone is heard,
press the button on the steering wheel.
SAA2581
DURING A CALL
During a call there are several command
options available. Press the
button on
the steering wheel to mute the receiving
voice and enter commands.
. “(digits) ”—Use the Send command to
enter numbers during a call. For exam-
ple, if directed to dial an extension by
an automated system:
Speak: “Sending one two three four. ”
The system acknowledges the com-
mand and sends the tones associated
with the numbers. The system then
ends the VR session and returns to the
4-108Monitor, climate, audio, phone and voice recognition systems
SAA2580
MAKING A CALL
To make a call, follow the procedures
below.
1. Push the
button on the steering
wheel. A tone will sound.
2. Speak: “Call ”. The system acknowl-
edges the command and announces
the next set of available commands.
3. Speak the registered person ’s name.
The system acknowledges the com-
mand and announces the next set of
available commands.
4. Speak: “Ye s ”. The system acknowl- edges the command and makes the
call.
5. Once the call has ended, press the
button on the steering wheel.
RECEIVING A CALL
When the ring tone is heard, press the
button on the steering wheel.
Once the call has ended, press the button
on the steering wheel.
NOTE:
To reject a call when the ring tone is heard,
press the button on the steering wheel.
SAA2581
DURING A CALL
During a call there are several command
options available. Press the
button on
the steering wheel to mute the receiving
voice and enter commands.
. “(digits) ”—Use the Send command to
enter numbers during a call. For exam-
ple, if directed to dial an extension by
an automated system:
Speak: “Sending one two three four. ”
The system acknowledges the com-
mand and sends the tones associated
with the numbers. The system then
ends the VR session and returns to the

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4-110Monitor, climate, audio, phone and voice recognition systems
SAA2583
Phonebook
.(a name)
Use the name command to seek the
name and locations registered in the
phonebook in alphabetical order. When
the system acknowledges the alphabet
the user spoke, the system announces
all registered names and locations
beginning with that alphabet.
Playback of the list can be stopped at
any time by pressing a button on the
steering wheel. The system ends the VR
session. .
List Names
Use the List Names command to hear
the names and locations registered in
the phonebook. When the system
acknowledges the command, the sys-
tem announces all voicetags registered
in the system.
Playback of the list can be stopped at
any time by pressing a button on the
steering wheel. The system ends the VR
session.
. Transfer Entry
Use the Transfer Entry command to
transfer the phonebook data stored in a
cellular phone to the system.
The system acknowledges the com-
mand and asks the user to initiate a
transfer from the phone handset. The
new contact phone number will be
transferred from the cellular phone via
a Bluetooth
®communication link.
The transfer procedure varies according
to each cellular phone. See the cellular
phone Owner ’s Manual for more infor-
mation. The system repeats the number
and prompts the user for the next
command. After entering numbers,
choose “Store. ”
The system confirms the name, location and number. The system then asks if
the user would like to store another
location for the same name. If the user
does not wish to store another location,
the system ends the VR session.
. Delete Entry
Use the Delete Entry command to
delete a specific number or all numbers
in the phonebook. The system an-
nounces the names of the phone
numbers already stored in the system.
The system then gives the option to
delete a specific number or all num-
bers. Once the user chooses to delete a
number or all numbers, the system
asks the user to confirm.
. Help
The system announces the available
commands.
4-110Monitor, climate, audio, phone and voice recognition systems
SAA2583
Phonebook
. (a name)
Use the name command to seek the
name and locations registered in the
phonebook in alphabetical order. When
the system acknowledges the alphabet
the user spoke, the system announces
all registered names and locations
beginning with that alphabet.
Playback of the list can be stopped at
any time by pressing a button on the
steering wheel. The system ends the VR
session. .
List Names
Use the List Names command to hear
the names and locations registered in
the phonebook. When the system
acknowledges the command, the sys-
tem announces all voicetags registered
in the system.
Playback of the list can be stopped at
any time by pressing a button on the
steering wheel. The system ends the VR
session.
. Transfer Entry
Use the Transfer Entry command to
transfer the phonebook data stored in a
cellular phone to the system.
The system acknowledges the com-
mand and asks the user to initiate a
transfer from the phone handset. The
new contact phone number will be
transferred from the cellular phone via
a Bluetooth
®communication link.
The transfer procedure varies according
to each cellular phone. See the cellular
phone Owner ’s Manual for more infor-
mation. The system repeats the number
and prompts the user for the next
command. After entering numbers,
choose “Store. ”
The system confirms the name, location and number. The system then asks if
the user would like to store another
location for the same name. If the user
does not wish to store another location,
the system ends the VR session.
. Delete Entry
Use the Delete Entry command to
delete a specific number or all numbers
in the phonebook. The system an-
nounces the names of the phone
numbers already stored in the system.
The system then gives the option to
delete a specific number or all num-
bers. Once the user chooses to delete a
number or all numbers, the system
asks the user to confirm.
. Help
The system announces the available
commands.

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4-116Monitor, climate, audio, phone and voice recognition systems
perform these operations using INFINITI
Voice Recognition.
SAA2534
Let’s Practice
This mode helps learn how to use the
INFINITI Voice Recognition system.
1. Select the “Let ’s Practice ”key.
2. After the message screen appears, push the TALK
switch on the
steering wheel.
3. Speak the displayed number after the tone. The evaluation screen will be
displayed and the result can be con-
firmed.
SAA2533
Useful tips for correct operation
You can display useful speaking tips to
help the system recognize your voice
commands correctly.
Select “Help on Speaking ”to start display.
4-116Monitor, climate, audio, phone and voice recognition systems
perform these operations using INFINITI
Voice Recognition.
SAA2534
Let ’s Practice
This mode helps learn how to use the
INFINITI Voice Recognition system.
1. Select the “Let ’s Practice ”key.
2. After the message screen appears, push the TALK
switch on the
steering wheel.
3. Speak the displayed number after the tone. The evaluation screen will be
displayed and the result can be con-
firmed.
SAA2533
Useful tips for correct operation
You can display useful speaking tips to
help the system recognize your voice
commands correctly.
Select “Help on Speaking ”to start display.

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USING THE SYSTEM
Initialization
When the ignition switch is pushed to the
ON position, INFINITI Voice Recognition is
initialized, which may take up to one
minute. When completed, the system is
ready to accept voice commands. If the
TALK
switch is pushed before the
initialization completes, the display will
show the message: “System not ready. ”or
a beep sounds.
Before starting
To get the best recognition performance
from INFINITI Voice Recognition, observe
the following:
. The interior of the vehicle should be as
quiet as possible. Close the windows to
eliminate the surrounding noises (traf-
fic noise and vibration sounds, etc.),
which may prevent the system from
correctly recognizing the voice com-
mands.
. Wait until the tone sounds before
speaking a command.
. Speak in a natural conversational voice
without pausing between words. .
If the air conditioner is set to “Auto ”,
the fan speed is automatically lowered
so that your commands can be recog-
nized more easily.
SAA3001
Giving voice commands
1. Push the TALKswitch located on
the steering wheel.
Monitor, climate, audio, phone and voice recognition systems4-117
USING THE SYSTEM
Initialization
When the ignition switch is pushed to the
ON position, INFINITI Voice Recognition is
initialized, which may take up to one
minute. When completed, the system is
ready to accept voice commands. If the
TALK
switch is pushed before the
initialization completes, the display will
show the message: “System not ready. ”or
a beep sounds.
Before starting
To get the best recognition performance
from INFINITI Voice Recognition, observe
the following:
. The interior of the vehicle should be as
quiet as possible. Close the windows to
eliminate the surrounding noises (traf-
fic noise and vibration sounds, etc.),
which may prevent the system from
correctly recognizing the voice com-
mands.
. Wait until the tone sounds before
speaking a command.
. Speak in a natural conversational voice
without pausing between words. .
If the air conditioner is set to “Auto ”,
the fan speed is automatically lowered
so that your commands can be recog-
nized more easily.
SAA3001
Giving voice commands
1. Push the TALKswitch located on
the steering wheel.
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4-118Monitor, climate, audio, phone and voice recognition systems
SAA2535
2. A list of commands appears on thescreen, and the system announces,
“Would you like to access Phone,
Navigation, Information, Audio or
Help? ”.
3. After the tone sounds and the icon on the screen changes from
to,
speak a command.
Selecting the “Practice ”key will start
the practice mode. See “Let ’s Practice ”
earlier in this section.
4. Continue to follow the voice menu prompts and speak after the tone
sounds until your desired operation is completed.
Selecting the
“Help ”key can display
the detailed information of the each
command.
Operating tips:
. Say a command after the tone.
. Commands that are available are al-
ways shown on the display and spoken
through voice menu prompts. Com-
mands other than those that are dis-
played are not accepted. Please follow
the prompts given by the system.
. If the command is not recognized, the
system announces, “Please say again ”.
Repeat the command in a clear voice.
. Push the BACK button once to return to
the previous screen.
. To exit the voice recognition system,
push and hold the TALK
switch. The
message, “Voice canceled ”will be
announced.
. To skip the voice guidance function and
give the command immediately, press
the TALK
switch to interrupt the
system. Remember to speak after the
tone.
. If you want to adjust the volume of the
system feedback, push the volume control buttons [+] or [
−]onthe
steering switch or use the audio system
volume knob while the system is
making an announcement.
How to speak numbers:
INFINITI Voice Recognition requires a cer-
tain way to speak numbers when giving
voice commands. Refer to the following
examples.
General rule
Only single digits 0 (zero) to 9 can be used.
(For example, if you would like to say 500,
“ five zero zero ”can be used, but “five
hundred ”cannot.)
Examples
. 1-800-662-6200
—“ One eight zero zero six six two six
two zero zero ”
Improving Recognition of Phone numbers
You can improve the recognition of phone
numbers by saying the phone number in
three groups of numbers. For example,
when you try to call 800-662-6200, say
“ eight zero zero ”first, and the system will
then ask you for the next three digits. Then,
say “six six two ”. After recognition, the
system will then ask for the last four digits.
4-118Monitor, climate, audio, phone and voice recognition systems
SAA2535
2. A list of commands appears on the
screen, and the system announces,
“Would you like to access Phone,
Navigation, Information, Audio or
Help? ”.
3. After the tone sounds and the icon on the screen changes from
to,
speak a command.
Selecting the “Practice ”key will start
the practice mode. See “Let ’s Practice ”
earlier in this section.
4. Continue to follow the voice menu prompts and speak after the tone
sounds until your desired operation is completed.
Selecting the
“Help ”key can display
the detailed information of the each
command.
Operating tips:
. Say a command after the tone.
. Commands that are available are al-
ways shown on the display and spoken
through voice menu prompts. Com-
mands other than those that are dis-
played are not accepted. Please follow
the prompts given by the system.
. If the command is not recognized, the
system announces, “Please say again ”.
Repeat the command in a clear voice.
. Push the BACK button once to return to
the previous screen.
. To exit the voice recognition system,
push and hold the TALK
switch. The
message, “Voice canceled ”will be
announced.
. To skip the voice guidance function and
give the command immediately, press
the TALK
switch to interrupt the
system. Remember to speak after the
tone.
. If you want to adjust the volume of the
system feedback, push the volume control buttons [+] or [
−]onthe
steering switch or use the audio system
volume knob while the system is
making an announcement.
How to speak numbers:
INFINITI Voice Recognition requires a cer-
tain way to speak numbers when giving
voice commands. Refer to the following
examples.
General rule
Only single digits 0 (zero) to 9 can be used.
(For example, if you would like to say 500,
“ five zero zero ”can be used, but “five
hundred ”cannot.)
Examples
. 1-800-662-6200
—“ One eight zero zero six six two six
two zero zero ”
Improving Recognition of Phone numbers
You can improve the recognition of phone
numbers by saying the phone number in
three groups of numbers. For example,
when you try to call 800-662-6200, say
“ eight zero zero ”first, and the system will
then ask you for the next three digits. Then,
say “six six two ”. After recognition, the
system will then ask for the last four digits.

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4-122Monitor, climate, audio, phone and voice recognition systems
Voice command examples
TousetheINFINITIVoiceRecognition
function, speaking one command is some-
times sufficient, but at other times it is
necessary to speak two or more com-
mands. As examples, some additional
basic operations by voice commands are
described here.
For navigation system commands, see the
separate Navigation System Owner’s Man-
ual.
SAA3001
Example 1 - Placing a call to the phone
number 800-662-6200:
1. Push the TALK
switch located on
the steering wheel.
SAA2535
2. The system announces, “Would you like
to access Phone, Navigation, Informa-
tion, Audio or Help? ”
3. Speak “Phone” .
4-122Monitor, climate, audio, phone and voice recognition systems
Voice command examples
TousetheINFINITIVoiceRecognition
function, speaking one command is some-
times sufficient, but at other times it is
necessary to speak two or more com-
mands. As examples, some additional
basic operations by voice commands are
described here.
For navigation system commands, see the
separate Navigation System Owner ’s Man-
ual.
SAA3001
Example 1 - Placing a call to the phone
number 800-662-6200:
1. Push the TALK
switch located on
the steering wheel.
SAA2535
2. The system announces, “Would you like
to access Phone, Navigation, Informa-
tion, Audio or Help? ”
3. Speak “Phone” .

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SAA3001
Example 2 - Placing an international call to
the phone number 011-81-111-222-3333:
1. Push the TALK
switch located on
the steering wheel.
SAA2535
2. The system announces, “Would you like
to access Phone, Navigation, Informa-
tion, Audio or Help? ”
3. Speak “Phone ”.
SAA2536
4. Speak “International Call ”.
Monitor, climate, audio, phone and voice recognition systems4-125
SAA3001
Example 2 - Placing an international call to
the phone number 011-81-111-222-3333:
1. Push the TALK
switch located on
the steering wheel.
SAA2535
2. The system announces, “Would you like
to access Phone, Navigation, Informa-
tion, Audio or Help? ”
3. Speak “Phone ”.
SAA2536
4. Speak “International Call ”.
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4-136Monitor, climate, audio, phone and voice recognition systems
.When the air conditioner is in the AUTO
mode, the fan speed decreases auto-
matically for easy recognition.
. Wait until a tone sounds before speak-
ing a command.
. Speak in a natural voice without paus-
ing between words.
SAA3001
Giving voice command
1. Push and release the TALKswitch
located on the steering wheel.
SAA2548
2. A list of commands appears on the
screen, and the system announces,
“Please say a command ”.
3. After the tone sounds and the icon on the screen changes from
to,
speak a command.
Operating tips:
. Voice commands cannot be accepted
when the icon is
.
. The list displayed can be scrolled by
tilting the menu control switch on the
steering wheel.
. If the command is not recognized, the
system announces, “Please say again ”.
4-136Monitor, climate, audio, phone and voice recognition systems
. When the air conditioner is in the AUTO
mode, the fan speed decreases auto-
matically for easy recognition.
. Wait until a tone sounds before speak-
ing a command.
. Speak in a natural voice without paus-
ing between words.
SAA3001
Giving voice command
1. Push and release the TALKswitch
located on the steering wheel.
SAA2548
2. A list of commands appears on the
screen, and the system announces,
“Please say a command ”.
3. After the tone sounds and the icon on the screen changes from
to,
speak a command.
Operating tips:
. Voice commands cannot be accepted
when the icon is
.
. The list displayed can be scrolled by
tilting the menu control switch on the
steering wheel.
. If the command is not recognized, the
system announces, “Please say again ”.