INFINITI QX30 2018 Owners Manual

TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are programmed for the vehicle. If another Intelligent Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
SymptomPossible cause Remedy
You cannot lock or unlock the vehicle using
the key The key battery is discharged or nearly dis-
charged:
•Vehicles without Intelligent Key:
try again to lock/unlock the
vehicle using the remote control function of the key. Point the tip
of the key at the driver's door handle from close range and press
the
/button.
If this does not work:
•Check the key battery (see "Checking the battery" in the "8.
Do-it-yourself" section) and replace it necessary
•Unlock (see "Locking with the mechanical key" later in this sec-
tion) or lock the vehicle using the emergency key element
There is interference from a powerful source
of radio waves
•Vehicles without Intelligent Key: try again to lock/unlock the
vehicle using the remote control function of the key. Point the tip
of the key at the driver's door handle from close range and press
the
/button.
If this does not work:
•Unlock (see "Locking with the mechanical key" later in this sec-
tion) or lock the vehicle using the emergency key element
The key is faulty
•Unlock (see "Locking with the mechanical key" later in this sec-
tion) or lock the vehicle using the emergency key element
•Have the key checked. It is recommended you visit an INFINITI
retailer for this service.
3-12Pre-driving checks and adjustments

SymptomPossible cause Remedy
You can no longer lock or unlock the vehicle
using Intelligent Key The key battery is discharged or nearly dis-
charged
•Check the key battery (see "Checking the battery" in the "8.
Do-it-yourself" section) and replace it necessary
If this does not work:
•Unlock (see "Locking with the mechanical key" later in this sec-
tion) or lock the vehicle using the emergency key element
There is interference from a powerful source
of radio waves
•Unlock (see "Locking with the mechanical key" later in this sec-
tion) or lock the vehicle using the emergency key element
There is a fault with the Intelligent Key sys-
tem
•Lock/unlock the vehicle using the remote control function of the
key.
•Have the vehicle and key checked. It is recommended you visit an
INFINITI retailer for this service.
If the vehicle can also not be locked/unlocked using the remote
control function
•Unlock (see "Locking with the mechanical key" later in this sec-
tion) or lock the vehicle using the emergency key element
•Have the vehicle and key checked. It is recommended you visit an
INFINITI retailer for this service.
The engine cannot be started using the key The on-board voltage is too low
•Switch off non-essential consumers, e. g. seat heating or interior
lighting, and try to start the engine again
If this does not work:
•Check the starter battery and charge it if necessary (see "Battery"
in the "8. Do-it-yourself" section)
or
•Jump-start the vehicle (see "Jump starting" in the "6. In case of
emergency" section)
or
•Have the system checked. It is recommended you consult an
INFINITI retailer.
Pre-driving checks and adjustments3-13

SymptomPossible cause Remedy
The engine cannot be started using the push
button ignition switch. The key is in the ve-
hicle The vehicle is locked with the Intelligent Key.
•Unlock the vehicle and try to start the vehicle again.
The key battery is weak or discharged.
•Check the key battery (see "Checking the battery" in the "8.
Do-it-yourself" section) and replace it necessary
If this does not work:
•Start your vehicle with the key in the ignition lock.
There is interference from a powerful source
of radio waves.
•Start the vehicle with the key in the ignition lock.
You have lost a key —
•Have the key deactivated. It is recommended you visit an
INFINITI retailer for this service.
•Report the loss immediately to the vehicle insurers•If necessary, have the locks changed as well
You have lost the emergency key element
•Report the loss immediately to the vehicle insurers•If necessary, have the locks changed as well.
3-14Pre-driving checks and adjustments

1. Make sure that the windshield wipers areswitched off.
2. Pull the hood lock release lever
1, lo-
cated below the instrument panel on the
driver's side; the hood will spring up
slightly. 3. Push the lever2at the front of the hood,
to the left with your fingertips and raise
the hood.
NDI1603NDI1627
HOOD
Pre-driving checks and adjustments3-15

4. Insert the support rod3into the slot4on the underside of the hood.
5. When closing the hood, replace the sup- port rod in its original position
5, slowly
lower the hood to about8–12in.(20–
30 cm) above the hood lock, then let it
drop. Make sure the hood is securely
latched.
WARNING
•Make sure the hood is completely closed
and latched before driving. Failure to do
so could cause the hood to fly open and
result in an accident.
•If you see steam or smoke coming from
the engine compartment, to avoid injury
do not open the hood.
OPENING FUEL-FILLER DOOR
To open the fuel-filler door, unlock it using
one of the following operations, then push
the right side of the door
1.
•Push the door handle request switch with
the Intelligent Key carried with you.
•Push the “UNLOCK”button on the
Intelligent Key.
•Push the power door lock switch to the
“UNLOCK”position.
To close the fuel-filler door, close the door
until it securely latches. To lock the fuel filler
door, lock the vehicle using the intelligent key.
FUEL-FILLER CAP
Turn the fuel-filler cap counterclockwise to
remove. To tighten, turn the cap clockwise
until a single click is heard.
Put the fuel-filler cap on the cap holder
2while refueling.
WARNING
•Gasoline is extremely flammable and
highly explosive under certain condi-
tions. You could be burned or seriously
injured if it is misused or mishandled. Al-
ways stop the engine and do not smoke
or allow open flames or sparks near the
vehicle when refueling.
•Do not attempt to top off the fuel tank
after the fuel pump nozzle shuts off au-
tomatically. Continued refueling may
cause fuel overflow, resulting in fuel
spray and possibly a fire.
•Use only an original equipment type
fuel-filler cap as a replacement. It has a
built-in safety valve needed for proper
operation of the fuel system and emis-
sion control system. An incorrect cap
can result in a serious malfunction and
possible injury.
NDI1605NPA1482
FUEL-FILLER DOOR
3-16Pre-driving checks and adjustments

•Never pour fuel into the throttle body to
attempt to start your vehicle.
•Do not fill a portable fuel container in
the vehicle or trailer. Static electricity
can cause an explosion of flammable liq-
uid, vapor or gas in any vehicle or trailer.
To reduce the risk of serious injury or
death when filling portable fuel contain-
ers: – Always place the container on the
ground when filling.
– Do not use electronic devices when
filling.
– Keep the pump nozzle in contact with
the container while you are filling it.
– Use only approved portable fuel con-
tainers for flammable liquid.
CAUTION
•Do not use E-15 or E-85 fuel in your
vehicle. For additional information, re-
fer to "Fuel Recommendation" in the
"Technical and consumer information"
section of this manual.
•If fuel is spilled on the vehicle body, flush
it away with water to avoid paint
damage.
WARNING
•Do not adjust the steering wheel while
driving. You could lose control of your
vehicle and cause an accident.
•Do not adjust the steering wheel any
closer to you than is necessary for
proper steering operation and comfort.
The driver’s air bag inflates with great
force. If you are unrestrained, leaning
forward, sitting sideways or out of po-
sition in any way, you are at greater risk
of injury or death in a crash. You may
also receive serious or fatal injuries from
the air bag if you are up against it when
it inflates. Always sit back against the
seatback and as far away as practical
from the steering wheel. Always use the
seat belts. Release the lock lever
1as illustrated and
adjust the steering wheel to the desired posi-
tion (up or down
2, forwards or backwards
3). Firmly push the lock lever back into posi-
tion to lock the steering wheel in place.
NPA1481
STEERING WHEEL
Pre-driving checks and adjustments3-17

1. To block out glare from the front, swingdown the sun visor
1.
2. To block glare from the side, remove the sun visor from the center mount and
swing the visor to the side
2.
VANITY MIRROR
To use the front vanity mirror3, pull down
the sun visor
1and pull up the cover4.
AUTOMATIC ANTI-GLARE REAR
VIEW MIRROR
The inside mirror is designed so that it automati-
cally dims according to the intensity of the head-
lights of the vehicle following you. The auto-
matic anti-glare feature operates only when the
ignition switch is in the ON position. It will not
operate if reverse gear is engaged or if the inte-
rior lighting is switched on.
OUTSIDE MIRRORS
The driver's-side outside mirror is designed so
that it automatically dims according to the
intensity of the headlights of the vehicle fol-
lowing you. The automatic anti-glare feature
operates only when the ignition switch is in
the ON position. It will not operate if reverse
gear is engaged or if the interior lighting is
switched on.SIC2872
NIC2676NDI1630
SUN VISORS MIRRORS
3-18Pre-driving checks and adjustments

Adjusting
The outside rear view mirror remote control
will operate only when the ignition switch is in
the ACC or ON position.
1. Move the switch to select the left
1or
right mirror
2.
2. Adjust each mirror to the desired position using the large switch
3.
Defogging
The exterior rear view mirrors will be heated
when the rear window defogger switch is
operated.
WARNING
•Objects viewed in the outside mirror on
the passenger side are closer than they
appear. Be careful when moving to the
right. Using only this mirror could cause
an accident. Use the inside mirror or
glance over your shoulder to properly
judge distances to other objects.
•Do not adjust the mirrors while driving.
You could lose control of your vehicle
and cause an accident.
Folding
Manual type (if equipped):
Fold the outside rear-view mirror by pushing
it towards the rear of the vehicle.
Remote control type (if equipped):
The exterior rear view mirror remote control
operates when the ignition switch is in the
ACC or ON position.
Briefly press button
1. Both exterior mirrors
fold in or out.
Power folding outside mirrors (if so
equipped)
CAUTION
•Do not touch the mirrors while they are
moving. Your hand may be pinched, and
the mirror may malfunction.
•Do not drive with the mirrors stored.
You will be unable to see behind the
vehicle.
The exterior rear-view mirrors automatically
unfold when the ignition is switched on or
when the vehicle doors are unlocked. Use the
[Fold Mirrors in when Locking] option under
the [CONVENIENCE] menu of the Vehicle
NIC2636NIC2638
Pre-driving checks and adjustments3-19

Information Display to specify that the mir-
rors are to be automatically folded and un-
folded. The Auto fold feature can also be
switched off. See "Switching the [Fold Mir-
rors in when Locking] function on/off" in the
"2. Instruments and controls" section.
If the [Fold Mirrors in when Locking] option
has been activated in the Vehicle information
display:
•The exterior mirrors fold in automatically
as soon as you lock the vehicle from the
outside.
•The exterior mirrors fold out again auto-
matically as soon as you unlock the vehicle
and then open the driver's or front-
passenger door.
Automatic parking positioner (if so
equipped)
The Parking position for the exterior mirror
on the front-passenger side function is only
available if the vehicle is equipped with the
Memory package.
1Button for the exterior mirror on the left
hand side.
2Button for the exterior mirror on the right
hand side.
3Adjustment button.
4Memory button M.
Setting and storing the parking position
using reverse gear:
You can set the front-passenger side exterior
mirror so that you can see the rear wheel on
that side as soon as you engage reverse gear.
You can store this position.
1. Make sure that the vehicle is stationary.
2. Switch the ignition switch to the ON po- sition.
3. Press button
2for the external mirror on
the front-passenger side. 4. Engage reverse gear. The exterior mirror
on the front-passenger side moves to the
preset parking position.
5. Use adjustment button
3to adjust the
exterior mirror. You should see the rear
wheel and the curb in the exterior mirror
The parking position is stored.
NOTE
•If you shift the transmission to another
position, the exterior mirror on the front
passenger side returns to the driving posi-
tion.
•If the driver's side mirror is currently se-
lected, the passenger side mirror will not
move when reverse gear is engaged.
Setting and storing the parking position
using the memory button:
You can set the front-passenger side exterior
mirror so that you can see the rear wheel on
that side as soon as you engage reverse gear.
This setting can be stored using memory but-
ton M
4.
1. Make sure that the vehicle is stationary.
2. Switch the ignition switch to the ON po- sition.
3. Press button
2for the external mirror on
the front-passenger side.
NIC2639
3-20Pre-driving checks and adjustments

4. Engage reverse gear. The exterior mirroron the front-passenger side moves to the
preset parking position.
5. Use adjustment button
3to adjust the
exterior mirror. You should see the rear
wheel and the curb in the exterior mirror.
6. Press memory button M
4and one of the
arrows on adjustment button
3within
three seconds. The parking position is
stored if the exterior mirror does not
move.
7. If the mirror moves out of position, repeat the steps. Calling up a stored parking position:
1. Switch the ignition switch to the ON po-
sition.
2. Adjust the exterior mirror on the front passenger side with the corresponding
button.
3. Engage reverse gear. The exterior mirror on the front-passenger side moves to the
stored parking position
The exterior mirror on the front-passenger
side moves back to its original position:
•As soon as you exceed a speed of 15 km/h.
•About ten seconds after you have disen-
gaged reverse gear.
•If you press button1for the exterior
mirror on the driver's side.
WARNING
•If you use the memory function on the
driver's side while driving, the adjust-
ments could cause you to lose control of
the vehicle. There is a risk of an accident.
Only use the memory function on the
driver's side while the vehicle is station-
ary.
Only use the memory function on the
driver's side while the vehicle is station-
ary.
•If the memory function adjusts the seat,
you and other vehicle occupants-
particularly children-could become
trapped. There is a risk of injury.
While the memory function is making
adjustments, make sure that no one has
any part of their body within the sweep
NIC2637
MEMORY FUNCTION (IF EQUIPPED)
Pre-driving checks and adjustments3-21