reset INFINITI QX56 2011 Factory User Guide

AV
DIAGNOSIS SYSTEM (AV CONTROL UNIT)AV-37
< SYSTEM DESCRIPTION >
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Vehicle CAN Diagnosis
 CAN communication status and error counter is displayed.
 The error counter displays “OK” if any malfunction was not
detected in the past and displays “0 ” if a malfunction is detected. It
increases by 1 if the condition is normal at the next ignition switch
ON cycle. The upper limit of the counter is 39.
 The error counter is erased if “Reset” is pressed.
NOTE:
“???” indicates UNKWN.
AV COMM Diagnosis
 AV COMM CIRCUIT
 Switches Connection Error When either one of the following items are
detected:
 multifunction switch power supply and
ground circuits were malfunctioning.
 AV communication circuits between AV
control unit and multifunction switch are
malfunctioning.  Multifunction switch power supply and
ground circuits.
 AV communication circuits between AV control unit and multifunction switch.
 AV COMM CIRCUIT
 AVM Connection Error When either one of the following items are
detected:
 around view monitor control unit power
supply and ground circuits are malfunc-
tioning.
 AV communication circuits between AV control unit and around view monitor
control unit are malfunctioning.  Around view monitor control unit power
supply and ground circuits.
 AV communication circuits between AV control unit and around view monitor
control unit.
 AV COMM CIRCUIT
 Sonar Connection Error When either one of the following items are
detected:
 sonar control unit power supply and
ground circuits are malfunctioning.
 AV communication circuits between AV control unit and sonar control unit are
malfunctioning.  Sonar control unit power supply and
ground circuits.
 AV communication circuits between AV control unit and sonar control unit.
 AV COMM CIRCUIT
 Switches Connection Error
 Sonar Connection Error
 AVM Connection Error AV communication circuits between AV
control unit and multifunction switch are
malfunctioning.AV communication circuits between AV
control unit and multifunction switch.
 AV COMM CIRCUIT
 Switches Connection Error
 Sonar Connection Error
 AVM Connection Error
 2nd Display Connection Error Error item Description Possible malfunction factor/Action to take
Items Display (Current)
Malfunction counter
(Past)
Tx(HVAC) OK / ??? OK / 0 – 39
Rx(ECM) OK / ??? OK / 0 – 39
Rx(Cluster) OK / ??? OK / 0 – 39
Rx(HVAC) OK / ??? OK / 0 – 39
Rx(USM) OK / ??? OK / 0 – 39
Rx(TPMS) OK / ??? OK / 0 – 39
Rx(STRG) OK / ??? OK / 0 – 39
Rx(ACC) OK / ??? OK / 0 – 39
RX(VDC) OK / ??? OK / 0 – 39
JSNIA2391ZZ
Revision: 2010 May2011 QX56

AV-38
< SYSTEM DESCRIPTION >
DIAGNOSIS SYSTEM (AV CONTROL UNIT)
 Displays the communication status between AV control unit (mas-ter unit) and each unit.
 The error counter displays “OK” if any malfunction was not
detected in the past and displays “0 ” if a malfunction is detected. It
increases by 1 if the condition is normal at the next ignition switch
ON cycle. The upper limit of the counter is 39.
 The error counter is erased if “Reset” is pressed.
NOTE:
“???” indicates UNKWN
Hands-Free Phone
The hands-free phone reception volume adjustment and microphone
and speaker test functions are also available.
Camera.
Refer to AV-44, "On Board Diagnosis Function".
XM
 Change Channel
- Any necessary channels required to receive traffic information from
the satellite radio system can be set.
 Change Application ID
- Any application ID'-s required to receive traffic information from the satellite radio system can be set.
Delete Unit Connection Log
Items Status
(Current) Counter
(Past)
C Tx(ITM–PrimarySW) OK / ??? OK / 0 – 39
C Rx(PrimarySW–ITM) OK / ??? OK / 0 – 39
C Rx(AVM–ITM) OK / ??? OK / 0 – 39
C Rx(Disp.3–Video Dist) OK / ??? / – OK / 0 – 39
C Rx(Video Dist–ITM) OK / ??? OK / 0 – 39
C Rx(Sonar–ITM) OK / ??? OK / 0 – 39
C Rx(Sonar–AVM) OK / ??? OK / 0 – 39
C Rx(R.RemoteCont–ITM) OK / ??? OK / 0 – 39
JSNIA2992ZZ
JSNIA2183ZZ
JSNIA2484ZZ
Revision: 2010 May2011 QX56

AV
AV CONTROL UNITAV-57
< ECU DIAGNOSIS INFORMATION >
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Fail-SafeINFOID:0000000006216226
When the ambiance temperature becomes extremely low or extremely high, AV control unit displays the mes-
sage and limits the AV control unit function.
FAIL-SAFE CONDITIONS
When the ambiance temperature is −20 °C ( −4 °F) or lower, or when it is 70 °C (158 °F) or higher
Display
The messages displayed on fail-safe conditions are as shown below:
DESCRIPTION OF CONTROLS
Ability Operation Mode
There is an ability operation mode for Fail-safes due to low or high ambiance temperature.
If HDD data can be read, fail-safe is shown, then normal displays are displayed only for functions which can be
operated.
RELEASE CONDITIONS OF FAIL-SAFE
Fail-safe is released on following conditions and normal mode is restored.
When The Temperature of HDD Is Low or High
If the ambient temperature becomes out of fa il-safe condition range, normal mode is restored.
DTC IndexINFOID:0000000006216227
SELF-DIAGNOSIS RESULTS DISPLAY ITEM
158 GroundRGB digital image signal
(+)
OutputIgnition
switch ON Not connected connector. 1.3 V
159 Ground Satellite radio antenna sig-
nal InputIgnition
switch ON Not connected satellite an-
tenna connector.
5.0 V
Te r m i n a l
(Wire color) Description
ConditionReference value
(Approx.)
+ – Signal name Input/
Output
Fail-safe mode Display (display of the fail-safe condition)
When HDD temperature is low HDD system is experienci
ng problems due to extreme low temperature.
Normal operation will resume when temperature rises.
When HDD temperature is high HDD system is experienci
ng problems due to extreme high temperature.
Normal operation will resume when temperature drops.
Function When Fail-safe Function is activated
Air conditioner Operation Only multifunction switch (preset switch) can be operated.
Display
 LED of multifunction switch (preset switch) illuminates.
 Aimed temperature, blow angle, and flow rate are displayed in simplified mode.
Audio Operation Only ON/OFF and volume control operations by multifunction switch (preset switch) are possible.
Display No display (“Fail-safe mode” is displayed)
Camera Operation Image tone cannot be controlled.
Display Cannot be superimposed. (warning display, tone control display)
Hands-free phone Operation Cannot be operated.
Navigation Operation Cannot be operated.
Self diagnosis The display in simplified mode of fail-safe condition
CONSULT-III diagnosis Cannot be operated.
Revision: 2010 May2011 QX56

AV-78
< WIRING DIAGRAM >
BOSE AUDIO WITH NAVIGATION
WIRING DIAGRAM
BOSE AUDIO WITH NAVIGATION
Wiring DiagramINFOID:0000000006216236
NOTE:
The name MULTIFUNCTION SWITCH indicates the integration of PRESET SWITCH and MULTIFUNCTION
SWITCH virtually.
JCNWM4811GB
Revision: 2010 May2011 QX56

AV-176
< DTC/CIRCUIT DIAGNOSIS >
DISK EJECT SIGNAL CIRCUIT
DISK EJECT SIGNAL CIRCUIT
DescriptionINFOID:0000000006216342
The eject signal is output to AV control unit when the eject switch of multifunction switch is pressed.
Diagnosis ProcedureINFOID:0000000006216343
1.CHECK CONTINUITY DISK EJECT SIGNAL CIRCUIT
1. Turn ignition switch OFF.
2. Disconnect multifunction switch c onnector and AV control unit connector.
3. Check continuity between multifunction switch harness connector and AV control unit harness connector.
4. Check continuity between multifunction switch harness connector and ground.
Is the inspection result normal?
YES >> GO TO 2.
NO >> Repair harness or connector.
2.CHECK AV CONTROL UNIT VOLTAGE
1. Connect multifunction switch connector and AV control unit connector.
2. Turn ignition switch ON.
3. Check voltage between AV control unit harness connector and ground.
Is the inspection result normal?
YES >> Replace preset switch. Refer to AV-227, "Removal and Installation".
NO >> Replace AV control unit. Refer to AV-212, "
Removal and Installation".
Multifunction switch AV control unit
Continuity
Connector Terminal Connector Terminal
M72 14M20929 Existed
Multifunction switch GroundContinuity
Connector Terminal
M72 14 Not existed
(+) (− ) Condition Vo l ta g e
(Approx.)
AV c o n t r o l u n i t
Connector Terminal
M209 29 Ground Pressing the eject switch 0 V
Except for above 5.0 V
Revision: 2010 May2011 QX56

AV
MULTI AV SYSTEM SYMPTOMSAV-199
< SYMPTOM DIAGNOSIS >
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SYMPTOM DIAGNOSIS
MULTI AV SYSTEM SYMPTOMS
Symptom TableINFOID:0000000006216375
RELATED TO NAVIGATION
RELATED TO HANDS-FREE PHONE
Simple Check for Bluetooth™ Communication
If cellular phone and AV control unit cannot be connected with Bluetooth™ communication, following proce-
dure allows the technician to judge which device has malfunction.
1. Turn ON cellular phone, not connecting Bluetooth
™ communication.
2. Start CONSULT-III, then start Windows
®.
3. Set CONSULT-III near a cellular phone.
4. When operated Bluetooth
™ registration by cellular phone, check
if CONSULT-III
* would be displayed on the device name.
(If other Bluetooth
™ device is located near cellular phone, a
name of the device would be displayed also.)
NOTE:
*:Displayed device name is “NISSAN- ”.
 If no device name is displayed, cellular phone is malfunctioning. Repair the cellular phone first, then perform diagnosis.
 If CONSULT-III is displayed on device name, cellular phone is nor- mal. Perform diagnosis as per the following table.
Symptoms Check items Probable malfunction location
Multifunction switch and preset
switch operation does not work.  All switches cannot be operated.
 “MULTI AV” is displayed on system
selection screen when the CON-
SULT-III is started.  Multifunction switch power supply and ground circuit
malfunction.
 AV communication circuit between AV control unit and
multifunction switch.
Perform CONSULT-III self-diagnosis. Refer to AV- 3 9 ,
"CONSULT-III Function".
 All switches cannot be operated.
 “MULTI AV” is not displayed on sys- tem selection screen when the CON-
SULT-III is initialized. AV control unit power supply and ground circuit malfunc-
tion. Refer to
AV- 1 6 1 , "
AV CONTROL UNIT : Diagnosis
Procedure".
Only specified switch cannot be operat-
ed. Multifunction switch or preset switch malfunction.
Perform multifunction switch and preset switch self-di-
agnosis function. Refer to
AV- 2 8 , "
On Board Diagnosis
Function".
Fuel economy display is abnor-
mal. There is malfunction in the CONSULT-
III “self-diagnosis result” of “MULTI AV”.
Refer to
AV- 3 9 , "
CONSULT-III Func-
tion". Perform detected DTC diagnosis.
Refer to
AV- 5 7 , "
DTC Index".
There is no malfunction in the CON-
SULT-III “self-diagnosis results” of
“MULTI AV”.
Refer to AV- 3 9 , "
CONSULT-III Func-
tion". Ignition signal circuit malfunction.
Guide sound is not heard or too
low. On the setting display select “system
sound (guide sound volume, etc.),” and
confirm that guide sound is ON. AV control unit malfunction.
Replace AV control unit. Refer to
AV- 2 1 2 , "
Removal and
Installation".
JPNIA0441GB
Revision: 2010 May2011 QX56

AV-210
< SYMPTOM DIAGNOSIS >
NORMAL OPERATING CONDITION
RELATED TO ROUTE CALCULATION AND VISUAL GUIDANCE
The vehicle icon is not displayed in
the correct position.The vehicle was transported after the ignition
switch was pressed off, for example, by a ferry
or car transporter.
Drive the vehicle for a while on a road where
GPS signals can be received.
The position and direction of the vehicle icon
may be incorrect depending on the driving en-
vironments and the levels of positioning accu-
racy of the navigation system. This is not a malfunction. Drive the vehicle for
a while to automatically correct the position
and direction of the vehicle icon.
When the vehicle is traveling on a
new road, the vehicle icon is located
on another road nearby. Because the new road is not stored in the map
data, the system automatically places the vehi-
cle icon on the nearest road available.
Updated road information will be included in
the next version of the map data.
The screen does not switch to the
night screen even after turning on
the headlights. The daytime screen was set the last time the
headlights were turned on.
Set the screen to the night screen mode using
when you turn on the headlights.
The map does not scroll even when
the vehicle is moving. The current location map screen is not dis-
played.
Press “MAP”.
The vehicle icon is not displayed. The current location map screen is not dis-
played.
Press “MAP”.
The location of the vehicle icon is
misaligned from the actual position. When using tire chains or replacing the tires,
speed calculations based on the speed sensor
may be incorrect. Drive the vehicle for a while [at approximately
30 km/h (19 MPH) for about 30 minutes] to
automatically correct the vehicle icon posi-
tion.
If this does not correct the vehicle icon posi-
tion, contact an INFINITI dealer.
The map data has a mistake or is incomplete
(the vehicle icon position is always misaligned
in the same area). Updated road information will be included in
the next version of the map data.
Symptom Possible cause Possible solution
Symptom Possible cause Possible solution
Waypoints are not included in
the auto reroute calculation. Waypoints that you have already passed are not included in
the auto reroute calculation. If you want to go to that waypoint
again, you need to edit the route.
Route information is not dis-
played. Route calculation has not yet been performed.
Set the destination and perform route
calculation.
You are not driving on the suggested route. Drive on the suggested route.
Route guidance is set to off. Turn on route guidance.
Route information is not provided for certain types of roads
(roads displayed in gray). This is not a malfunction.
The auto reroute calculation (or
detour calculation) suggests
the same route as the one pre-
viously suggested. Route calculations took priority conditions into consider-
ation, but the same route was calculated.
This is not a malfunction.
A waypoint cannot be added. Five waypoints are already set on the route, including ones
that you have already passed. A maximum of 5 waypoints can be set
on the route. If you want to go to 6 or
more waypoints, perform route calcu-
lations multiple times as necessary.
The suggested route is not dis-
played. Roads near the destination cannot be calculated.
Reset the destination to a main or or-
dinary road, and recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away. Divide your trip by selecting one or two
intermediate destinations, and per-
form route calculations multiple times.
There are time restricted roads (by the day of the week, by
time) near the current vehicle location or destination. Set [Use Time Restricted Roads] to
off.
Revision: 2010 May2011 QX56

AV
NORMAL OPERATING CONDITIONAV-211
< SYMPTOM DIAGNOSIS >
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RELATED TO VOICE GUIDANCE
RELATED TO TRAFFIC INFORMATION
The part of the route that you
have already passed is deleted. A route is managed by sections between waypoints. If you
passed the first waypoint, the section between the starting
point and the waypoint is deleted. (It may not be deleted de-
pending on the area.)
This is not a malfunction.
An indirect route is suggested. If there are restrictions (such as one-way streets) on roads
close to the starting point or destination, the system may
suggest an indirect route.
Adjust the location of the starting of
the starting point or destination.
The system may suggest an indirect route because route
calculation does not take into consideration some areas
such as narrow stre ets (gray roads.) Reset the destination to a main or or-
dinary road, and recalculate the route.
The landmark information does
not correspond to the actual in-
formation. This may be caused by insufficient or incorrect map data.
Updated information will be included
in the next version of the data.
The suggested route does not
exactly connect to the starting
point, waypoints, or destina-
tion. There is no data for route calculation closes to these loca-
tions.
Set the starting point, waypoints and
destination on a main road, and per-
form route calculation.
Symptom Possible cause Possible solution
Symptom Possible cause Possible solution
Voice guidance is not available Voice guidance is only available at certain intersections
marked with? In some case, voice guidance is not avail-
able even when the vehicle should make a turn.
This is not a malfunction.
The vehicle has deviated from the suggested route. Go back to the suggested route or request
route calculation again
Voice guide is set to off. Turn on voice guidance.
Route guidance is set to off. Turn on voice guidance.
The guidance contact does not
correspond to the actual condi-
tion. The contact of voice guidance may vary, depending on
the types of intersections at which turn are made.
Follow all traffic rules and regulations.
Symptom Possible cause Possible solution
The traffic information is
not displayed The traffic information is not set to on. Set the traffic information to on.
You are in an area where traffic information is not avail-
able
Scroll to an area where traffic information is avail-
able
You have not subscribed to XM NavTraffic or, your sub-
scription to XM NavTraffic has expired. Check your subscription status of XM NavTraffic.
The map scale is set at a level where the display of icons
is impossible. Check that the map scale is set at a level in which
the display of icons is possible.
With the automatic de-
tour route search ON,
no detour route is set to
avoid congested areas. There is no faster route compared to the current route,
based on the road network and traffic information. The automatic detour search is not intended for
avoiding traffic jams. It searches for the fasted
rote taking into consideration such things as traffic
jams.
The route does not
avoid road section with
traffic information stat-
ing it is closed due to
road construction. The navigation system is designed not to avoid this
event because the actual period of closure may differ
from the declared roadwork period. Observe the actual road condition and follow the
instructions on road for detour when necessary. If
the road closure is for certain, use detour function
and set the detour distance to avoid the closed
road section.
Traffic information dis-
played differs from in-
formation from other
media (e.g. radio). Other media may use different information sources.
Observe the actual road conditions and regula-
tions. Always observe safe driving practices and
follow all traffic regulations.
Revision: 2010 May2011 QX56

AV
PRESET SWITCHAV-227
< REMOVAL AND INSTALLATION >
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PRESET SWITCH
Removal and InstallationINFOID:0000000006216392
REMOVAL
1. Remove cluster lid C. Refer to IP-13, "Exploded View".
2. Disconnect preset switch (1) connector.
3. Remove preset switch mounting screws (A) and (B).
4. Remove preset switch from cluster lid C.
INSTALLATION
Install in the reverse order of removal.
JSNIA2983ZZ
Revision: 2010 May2011 QX56

BCS-26
< SYSTEM DESCRIPTION >
DIAGNOSIS SYSTEM (BCM)
*: OFF is displayed when brake pedal is depressed while brake switch power supply is OFF.
ACTIVE TEST
SFT PN -IPDM Indicates [On/Off] condition of P or N position
SFT P -MET Indicates [On/Off] condition of P position
SFT N -MET Indicates [On/Off] condition of N position
ENGINE STATE Indicates [Stop/Stall/Crank/Run] condition of engine states
S/L LOCK-IPDM Indicates [On/Off] condition of steering lock unit (LOCK)
S/L UNLK-IPDM Indicates [On/Off] condition of steering lock unit (UNLOCK)
S/L RELAY-REQ Indicates [On/Off] condition of steering lock relay
VEH SPEED 1 Display the vehicle speed signal received from combination meter by numerical value [Km/h]
VEH SPEED 2 Display the vehi cle speed signal received from ABS or VDC or TCM by numerical value [Km/h]
DOOR STAT-DR Indicates [LOCK/READY/UNLK] condition of unlock sensor
DOOR STAT-AS Indicates [LOCK/READY/UNLK] condition of passenger side door status
ID OK FLAG Indicates [Set/Reset] condition of key ID
PRMT ENG STRT Indicates [Set/Reset] condition of engine start possibility
PRMT RKE STRT NOTE:
This item is displayed, but cannot be monitored
TRNK/HAT MNTR NOTE:
This item is displayed, but cannot be monitored
RKE-LOCK Indicates [On/Off] condition of LOCK signal from Intelligent Key
RKE-UNLOCK Indicates [On/Off] condition of UNLOCK signal from Intelligent Key
RKE-TR/BD NOTE:
This item is displayed, but cannot be monitored
RKE-PANIC Indicates [On/Off] condition of PANIC button of Intelligent Key
RKE-MODE CHG Indicates [On/Off] condition of MODE CHANGE signal from Intelligent Key
RKE OPE COUN1 When remote keyless entry receiver receives the signal transmitted while operating on Intelli-
gent Key, the numerical value start changing
RKE OPE COUN2 NOTE:
This item is displayed, but cannot be monitored
Monitor Item Condition
Test item Description
BATTERY SAVER This test is able to check interior room lamp operation
 On: Operate
 Off: Non-operation
OUTSIDE BUZZER This test is able to check Intelligent Key warning buzzer operation
 On: Operate
 Off: Non-operation
INSIDE BUZZER This test is able to check warning chime in combination meter operation
 Take Out: Take away warning chime sounds when CONSULT-III screen is touched
 Key: Key warning chime sounds when CONSULT-III screen is touched
 Knob: OFF position warning chime sounds when CONSULT-III screen is touched
 Off: Non-operation
INDICATOR This test is able to check warning lamp operation
 KEY ON: “KEY” Warning lamp
illuminates when CONSULT-III screen is touched
 KEY IND: “KEY” Warning lamp blinks when CONSULT-III screen is touched
 Off: Non-operation
INT LAMP This test is able to check interior room lamp operation
 On: Operate
 Off: Non-operation
Revision: 2010 May2011 QX56