battery replacement INFINITI QX60 2020 Warranty Information Booklet

TABLE OF CONTENTS
1 SUMMARY OF WARRANTY COVERAGE
2 INFINITI OWNER SATISFACTION AND
ASSISTANCE
4 2020 NEW VEHICLE LIMITED
WARRANTY
8 2020 INFINITI FEDERAL VEHICLE
EMISSION CONTROL WARRANTIES
11 2020 INFINITI CALIFORNIA VEHICLE
EMISSION CONTROL WARRANTIES
17 RECOMMENDATION FOR
MAINTENANCE SERVICE AND
REPLACEMENT PARTS
18 SEAT BELT LIMITED WARRANTY
19 LIMITED WARRANTY ON GENUINE
INFINITI REPLACEMENT PARTS AND
GENUINE INFINITI ACCESSORIES
21 INFINITI LIFETIME REPLACEMENT
PANEL CORROSION LIMITED
WARRANTY22 REPLACEMENT BATTERY LIMITED
WARRANTY
24 BRIDGESTONE FIRESTONE TIRE
LIMITED WARRANTY
27 GOODYEAR/DUNLOP TIRE LIMITED
WARRANTY
36 MICHELIN PASSENGER AND LIGHT
TRUCK TIRE LIMITED WARRANTY
38 CONTINENTAL/GENERAL TIRE
LIMITED WARRANTY
41 IMPORTANT TIRE SAFETY
INFORMATION
47 INFINITI TOTAL OWNERSHIP
EXPERIENCE
® BENEFITS
49 INFINITI ELITE EXTENDED
PROTECTION PLAN

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WHAT IS COVERED?
Infiniti2 warrants your Genuine Infiniti
Replacement Battery as described below
except as stated under “What is not covered?”
This warranty covers defects in materials and
workmanship.
HOW LONG IS THE WARRANTY
AND WHAT WILL INFINITI DO
If your battery becomes unserviceable within
the first 24 months of service Infiniti will
replace your battery, including labor, without
charge, providing the battery was originally
installed in your vehicle by an authorized
Infiniti retailer.
If the battery becomes unserviceable after
24 months of use, Infiniti will provide a
replacement battery at a reduced price,
charging only for the portion of the life of the
battery actually used. This is called a “pro-
rata adjustment”. You will be responsible for
all labor charges for the replacement of the
battery.
This warranty and the “pro-rata adjustment”
end 84 months after the date of the battery’s
purchase or installation, whichever is earlier.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from:
•• Accident, theft, fire or freezing.
•• Misuse of the battery or vehicle in
which it is installed, including the use in
applications for which the battery was not
designed. Proper use is described in the
vehicle’s Owner’s Manual.
•• Improper installation or battery charging.
•• Vehicle electrical malfunctions not covered
by your New Vehicle Limited Warranty.
•• Modification or improper repair of the
vehicle or a part of the vehicle.
•• Use of parts not equivalent in quality
or design to parts supplied by Infiniti or
Infiniti.
• Environmental conditions, including, but
not limited to flood, and salt spray or salt
water.
2. Normal maintenance service and recharging
of discharged batteries.
3. Batteries in service more than 84 months.4. Salvage Title. This warranty does not cover
damage, failure, or corrosion to any Genuine
Infiniti battery installed in the vehicle, if the
vehicle is issued a “salvage” or similar title
unless state law expressly states otherwise.
(This exclusion does not extend to a new
Genuine Infiniti battery installed in the
vehicle after the issuance of a “salvage” or
similar title).
WHAT YOU MUST DO
In order to obtain warranty service, you must
deliver the warranted battery or the vehicle in
which the battery is installed to an authorized
Infiniti retailer in the U.S. or Canada at your
expense, with proof of purchase (parts invoice
or service repair order from an authorized
Infiniti retailer). The names and addresses
of authorized Infiniti retailers are listed in
telephone directories or Infiniti.com.
If the “pro-rata adjustment” applies, you
must pay for the portion of the 84 month
warrantable life that you actually used. The
amount you pay is computed in two steps.
First, the client pay percentage is determined
from the chart shown below based upon the
months of actual battery service.
1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of
purchase.
2 For purposes of this warranty, Infiniti indicates Infiniti Division of Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003, which distributes Infiniti vehicles in the United States.
REPLACEMENT BATTERY LIMITED WARRANTY¹
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Months in Service Client Pay
Percentage
0-24 0%
25-32 25%
33-50 50%
51-84 75%
Second, the current suggested retail price of
the new battery is multiplied by the client pay
percentage. For example, should the battery
fail after 40 months of service you would pay
50% of the suggested retail price of the new
battery.LIMITATION OF WARRANTIES AND
OTHER WARRANTY TERMS AND STATE
LAW RIGHTS EXTRA EXPENSES-
LIMITATIONS OF DAMAGES.
This warranty does not cover incidental or
consequential damages such as, but not
limited to, loss of wages or loss of use of the
vehicle, inconvenience, or commercial loss.
ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE SHALL BE
LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages or limitations, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights, and you may also have other rights,
which vary from state to state.
Infiniti does not authorize any person to
create for it any other warranty, obligation
or liability in connection with this vehicle.
REPLACEMENT BATTERY LIMITED WARRANTY¹

47INFINITI TOTAL OWNERSHIP EXPERIENCE® BENEFITS
ROADSIDE ASSISTANCE
As part of the Infiniti Total Ownership
Experience®, Roadside Assistance is available
to you, 24 hours a day, 365 days a year, for
emergency roadside assistance should the
need arise for any of the following items:
•• Mechanical Breakdown
•• Flat Tire
•• Dead Battery
•• Accident/Collision (One-way tow – loaner
vehicle not included)
•• Emergency Fuel Delivery (Up to 5 fuel
deliveries within a calendar year)
•• Lock-out service
COVERAGE Roadside Assistance is provided for all Infiniti
vehicles from the date the vehicle is delivered
to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of 48
months, without regard to mileage.
Roadside Assistance is available to anyone
operating the Infiniti vehicle with the
authorization of the owner. [For purpose of
Roadside Assistance benefits, “owner” includes
the lessee of a leased vehicle.] These services
are transferable with the resale of the vehicle
for the time remaining on the original Infiniti
new vehicle limited warranty coverage period.
Roadside Assistance is available throughout
the Continental United States and Canada.
HOW TO USE ROADSIDE ASSISTANCE Should one of the disablements listed
above occur, simply call the toll free number,
1-800-662-6200, and advise the Roadside
Assistance Representative of your name, the
vehicle identification number (VIN) of your car,
your location, and the nature of the problem.
(When travelling in Canada call 1-800-835-
0221.) The VIN can be found imprinted on
a plate affixed to the upper dashboard on
the driver’s side of your Infiniti. The VIN is
also printed on the permanent Infiniti Total
Ownership
® Program card which will be sent
to you approximately 6 weeks after purchase
of your new Infiniti.
ON-SITE AND TOWING SERVICE Depending on the type of vehicle problem you
are experiencing, the Roadside Assistance
Representative will determine the appropriate
roadside assistance and/or flatbed (towing)
service to be dispatched. In most cases, minor
disablement services such as flat tire change,
lock-out service, out-of-gas delivery, battery
boost, etc., can be performed onsite so that
you can be on the road again as soon as
possible. There is no charge for the dispatch
of onsite or towing service. Any charges for
the replacement of keys, gas or non-warranty
items will be your responsibility at the time of
the repair or service.
Whenever possible, flatbed (towing) service
will be dispatched for mechanical disablements
or accident/collisions which render the vehicle
inoperative. There is no charge for the towing
service while within the parameters for
Roadside benefits as defined under Coverage.
Roadside Assistance will arrange to transport
the vehicle to the nearest Infiniti retailer, if
one is located within 250 miles, or to another
authorized alternate service facility. Warranty
covered repairs will be provided for under
the terms of the applicable express Infiniti
limited warranty. However, any nonwarranty
or accident/collision repairs will be your
responsibility.
NOTE:
You may be required to sign a receipt at the
time of disablement to acknowledge receipt of
the Roadside Assistance service rendered.
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