INFINITI QX60 HYBRID 2016 Owner's Manual

If a call back number does not exist, the system
announces, “There is no number to call back” and
ends the INFINITI Voice Recognition System ses-
sion.
During a call
During a call there are several command options
available. Press the
button on the steering
wheel to mute the receiving voice and enter com-
mands.
● “Help” — The system announces the avail-
able commands.
● “Cancel/Quit” — The system announces
“Cancel,” ends the Voice Recognition ses-
sion and returns to the call.
● “Send” — Use the Send command to enter
numbers, “*” or “#” during a call. For ex-
ample, if you were directed to dial an exten-
sion by an automated system:
Say: “Send one two three four.”
The system acknowledges the command
and sends the tones associated with the
numbers. The system then ends the Voice
Recognition session and returns to the call.
Say “star” for “*”, Say “pound” for “#”. ●
“Transfer call” — Use the Transfer Call com-
mand to transfer the call from the
Bluetooth® Hands-Free Phone System to
the cellular phone when privacy is desired.
The system announces, “Transfer call. Call
transferred to privacy mode.” The system
then ends the Voice Recognition session.
To reconnect the call from the cellular phone
to the Bluetooth® Hands-Free System,
press the
button.
● “Mute” — Use the Mute command to mute
your voice so the other party cannot hear it.
Use the mute command again to unmute
your voice.
NOTE:
If a call is ended or the cellular phone
network connection is lost while the Mute
feature is on, the Mute feature will be reset
to “off” for the next call so the other party
can hear your voice.
“Phonebook” (phones without
automatic phonebook download
function)
NOTE:
The “Transfer Entry” command is not avail-
able when the vehicle is moving.
Main Menu “Phonebook”“Transfer Entry”
A
“Delete Entry”B
“List Names”C
For phones that do not support automatic down-
load of the phonebook (PBAP Bluetooth® pro-
file) , the “Phonebook” command is used to manu-
ally add entries to the vehicle phonebook.
The phonebook stores up to 40 names for each
phone connected to the system.
NOTE:
Each phone has its own separate phone-
book. You cannot access Phone A’s phone-
book if you are currently connected with
Phone B.
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“Transfer Entry”A
Use the Transfer Entry command to store a new
name in the system.
When prompted by the system, say the name you
would like to give the new entry.
For example, say: “Mary.”
If the name is too long or too short, the system
tells you, then prompts you for a name again.
Also, if the name sounds too much like a name
already stored, the system tells you, then prompts
you for a name again.
The system will ask you to transfer a phone
number stored in the cellular phone’s memory.
Enter a phone number by voice command:
For example, say: “five five five one two one two.”
For additional information, refer to “How to say
numbers” in this section.
To transfer a phone number stored in the cellular
phone’s memory:
For additional information, refer to “Transfer en-
try” in this section. The system acknowledges the
command and asks you to initiate the transfer
from the phone handset. The new contact phone
number will be transferred from the cellular
phone via the Bluetooth® communication link.The transfer procedure varies according to each
cellular phone. For additional information, refer to
the cellular phone Owner’s Manual. You can also
visit www.infinitiusa.com/bluetooth or
www.infiniti.ca/bluetooth for instructions on
transferring phone numbers from INFINITI rec-
ommended cellular phones.
The system repeats the number and prompts you
for the next command. When you have finished
entering numbers or transferring an entry, choose
“Store.”
The system confirms the name, location and
number.
“Delete Entry”
B
Use the Delete Entry command to erase one
entry from the phonebook. After the system rec-
ognizes the command, speak the name to delete
or say “List Names” to choose an entry.
“List Names”
C
Use the List Names command to hear all the
names in the phonebook.
The system recites the phonebook entries but
does not include the actual phone numbers.
When the playback of the list is complete, the
system goes back to the main menu.
You can stop the playback of the list at any time
by pressing the
button on the steeringwheel. The system ends the INFINITI Voice Rec-
ognition System session.
“Phonebook” (phones with automatic
phonebook download function)
NOTE:
The “Transfer Entry” command is not avail-
able when the vehicle is moving.
Main Menu
“Phonebook”Say a Name
“List Names”
A
“Record Name”B
For phones that support automatic download of
the phonebook (PBAP Bluetooth® profile) , the
“Phonebook” command is used to manage en-
tries in the vehicle phonebook. You can say the
name of an entry at this menu to initiate dialing of
that entry.
The phonebook stores up to 1,000 names for
each phone connected to the system.
When a phone is connected to the system, the
phonebook is automatically downloaded to the
vehicle. This feature allows you to access your
phonebook from the Bluetooth® system and call
contacts by name. You can record a custom
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voice tag for contact names that the system has
difficulty recognizing. For additional information,
refer to “Record name” in this section.
NOTE:
Each phone has its own separate phone-
book. You cannot access Phone A’s phone-
book if you are currently connected with
Phone B.
“List Names”
A
Use the List Names command to hear all the
names and locations in the phone book.
The system recites the phone book entries but
does not include the actual phone numbers.
When the playback of the list is complete, the
system goes back to the main menu.
You can stop the playback of the list at any time
by pressing the
button on the steering
wheel. The system ends the INFINITI Voice Rec-
ognition System session. For additional informa-
tion, refer to the “Record name” in this section.
“Record Name”
B
The system allows you to record custom voice
tags for contact names in the phonebook that the
vehicle has difficulty recognizing. This feature can
also be used to record voice tags to directly dial
an entry with multiple numbers. Up to 40 voice
tags can be recorded to the system.
“Recent Calls”
Main Menu
“Recent Calls”“Outgoing”
A
“Incoming”B
“Missed”C
“Call Back”D
“Redial”E
Use the Recent Calls command to access out-
going, incoming, missed calls and to call back the
last incoming call or to redial the last outgoing
call.
“Outgoing”
A
Use the Outgoing command to list the outgoing
calls made from the vehicle.
“Incoming”
B
Use the Incoming command to list the incoming
calls made to the vehicle.
“Missed”
C
Use the Missed command to list the calls made to
the vehicle that were not answered. “Call Back”
D
Use the Call Back command to dial the number of
the last incoming call to the vehicle.
“Redial”
E
Use the Redial command to dial the number of
the last outgoing call from the vehicle.
“Connect Phone”
NOTE:
The Add Phone command is not available
when the vehicle is moving.
Main Menu
“Connect Phone”“Add Phone”
A
“Select Phone”B
“Replace Phone”C
“Delete Phone”D
“Turn Bluetooth OFF”E
Use the Connect Phone commands to manage
the phones connecting to the vehicle or to enable
the Bluetooth® function on the vehicle.
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“Add Phone”A
Use the Add Phone command to add a phone to
the vehicle. For additional information, refer to
“Connecting procedure” in this section.
“Select Phone”
B
Use the Select Phone command to select from a
list of phones connected to the vehicle. The sys-
tem will list the names assigned to each phone
and then prompt you for the phone you wish to
select. Only one phone can be active at a time.
“Replace Phone”
C
Use the Replace Phone command to replace an
existing phone pairing with a new phone. The
system will keep all voice tags assigned to your
phonebook.
“Delete Phone”
D
Use the Delete Phone command to delete a
phone that is connected to the vehicle. The sys-
tem will list the names assigned to each phone
and then prompt you for the phone you wish to
delete. Deleting a phone from the vehicle will also
delete that phonebook for that phone.
“Turn Bluetooth OFF”
E
Use the Turn Bluetooth OFF command to prevent
a wireless connection to your phone.
VOICE ADAPTATION (VA) MODE
Voice Adaptation (VA) allows up to two out-of-
dialect users to train the system to improve rec-
ognition accuracy. By repeating a number of
commands, the users can create a voice model of
their own voice that is stored in the system. The
system is capable of storing a different VA model
for each connected phone.
Training procedure
The procedure for training a voice is as follows.1. Position the vehicle in a reasonably quiet outdoor location.
2. Sit in the driver’s seat with the engine run- ning, the parking brake on, and the transmis-
sion in P (Park) .
3. Press and hold the
button for approxi-
mately 5 seconds.
4. The system announces: “Press the PHONE/SEND (
) button for the
hands-free phone system to enter the voice
adaptation mode or press the PHONE/END
(
) button to select a different lan-
guage.” 5. Press the
button.
For information on selecting a different lan-
guage, refer to “Choosing a language” in this
section.
6. Voice memory A or memory B is selected automatically. If both memory locations are
already in use, the system will prompt you to
overwrite one. Follow the instructions pro-
vided by the system.
7. When preparation is complete and you are ready to begin, press the
button.
8. The VA mode will be explained. Follow the instructions provided by the system.
9. When training is finished, the system will tell you an adequate number of phrases have
been recorded.
10. The system will announce that voice adap- tation has been completed and the system is
ready.
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The VA mode will stop if:● The
button is pressed for approxi-
mately 5 seconds in VA mode.
● The vehicle begins moving during VA mode.
● The ignition switch is placed in the OFF or
LOCK position.
Training phrases
During the VA mode, the system instructs the
trainer to say the following phrases. The system
will prompt you for each phrase.
● phonebook transfer entry
● dial three oh four two nine
● delete call back number
● incoming
● transfer entry
● eight pause nine three two pause seven
● delete all entries
● call seven two four zero nine ●
phonebook delete entry
● next entry
● dial star two one seven oh
● yes
● no
● select
● missed
● dial eight five six nine two
● Bluetooth on
● outgoing
● call three one nine oh two
● nine seven pause pause three oh eight
● cancel
● call back number
● call star two zero nine five
● delete phone ●
dial eight three zero five one
● record name
● four three pause two nine pause zero
● delete redial number
● phonebook list names
● call eight oh five four one
● correction
● connect phone
● dial seven four oh one eight
● previous entry
● delete
● dial nine seven two six six
● call seven six three oh one
● go back
● call five six two eight zero
● dial six six four three seven
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MANUAL CONTROL
While using the voice recognition system, it is
possible to select menu options by using the
steering wheel controls instead of speaking voice
commands. This can be especially helpful if the
noise of driving makes it difficult for the voice
recognition system to accurately interpret com-
mands. The manual control mode does not allow
dialing a phone number by digits. The user may
select an entry from the Phonebook or Recent
Calls lists. To re-activate voice recognition, exit
the manual control mode by pressing and holding
the PHONE/END (
) button. At that time,
pressing the PHONE/SEND (
) button will
start the Hands Free Phone System.
Operating tips
● To enter manual control mode, start the
voice recognition system and tilt the tuning
(
) switch up or down. The system will
speak Showing Manual Options when
manual controls are initially activated.
● To browse the menu options, tilt the tuning
(
) switch up or down. The system will
always speak the current menu option. De-
pending on the audio display, it will also
show the current menu option.
● To select the current menu option, press the
PHONE/SEND (
) button. ●
To go back to the previous menu, press the
PHONE/END (
) button. If the current
menu is the Main Menu, pressing the
PHONE/END (
) button will exit the
Phone system.
● To exit the manual control mode, press and
hold the PHONE/END (
) button for
5 seconds.
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TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
Symptom
Solution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. For additional information, refer to “Voice Adaptation (VA) mode” in
this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. For additional information, refer to “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
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WARNING
●Use a phone after stopping your vehicle
in a safe location. If you have to use a
phone while driving, exercise extreme
caution at all times so full attention may
be given to vehicle operation.
● If you are unable to devote full attention
to vehicle operation while talking on
the phone, pull off the road to a safe
location and stop your vehicle.
CAUTION
To avoid discharging the vehicle battery,
use a phone after starting the engine.
Your INFINITI is equipped with the Bluetooth®
Hands-Free Phone System. If you have a com-
patible Bluetooth® enabled cellular phone, you
can set up the wireless connection between your
cellular phone and the in-vehicle phone module.
With Bluetooth® wireless technology, you can make or receive a hands-free telephone call with
your cellular phone in the vehicle.
Once your cellular phone is connected to the
in-vehicle phone module, no other phone con-
necting procedure is required. Your phone is
automatically connected with the in-vehicle
LHA3156
BLUETOOTH® HANDS-FREE PHONE
SYSTEM WITH NAVIGATION SYSTEM
(if so equipped)
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phone module when the ignition switch is placed
in the ON position with the connected cellular
phone turned on and carried in the vehicle.
You can register up to five different Bluetooth®
cellular phones to the in-vehicle phone module.
However, you can talk on only one cellular phone
at a time.
INFINITI Voice Recognition system supports the
phone commands, so dialing a phone number
using your voice is possible. For additional infor-
mation, refer to “INFINITI Voice Recognition Sys-
tem” in this section.
Before using the Bluetooth® Hands-Free Phone
System, refer to the following notes.●
Set up the wireless connection between a
cellular phone and the in-vehicle phone mod-
ule before using the hands-free phone system.
● Some Bluetooth® enabled cellular phones
may not be recognized by the in-vehicle
phone module. Please visit
www.infinitiusa.com/bluetooth or
www.infiniti.ca/bluetooth for a recom-
mended phone list and connecting.
● You will not be able to use a hands-free
phone under the following conditions:
– Your vehicle is outside of the cellular ser- vice area. – Your vehicle is in an area where it is
difficult to receive cellular signal; such as
in a tunnel, in an underground parking
garage, near a tall building or in a moun-
tainous area.
– Your cellular phone is locked to prevent it from being dialed.
● When the radio wave condition is not ideal
or ambient sound is too loud, it may be
difficult to hear the other person’s voice dur-
ing a call.
● Immediately after the ignition switch is
placed in the ON position, it may be impos-
sible to receive a call for a short period of
time.
● Do not place the cellular phone in an area
surrounded by metal or far away from the
in-vehicle phone module to prevent tone
quality degradation and wireless connection
disruption.
● While a cellular phone is connected through
the Bluetooth® wireless connection, the
battery power of the cellular phone may dis-
charge quicker than usual. The Bluetooth®
Hands-Free Phone System cannot charge
cellular phones. ●
Some cellular phones or other devices may
cause interference or a buzzing noise to
come from the audio system speakers. Stor-
ing the device in a different location may
reduce or eliminate the noise.
● Refer to the cellular phone owner’s manual
regarding the telephone charges, cellular
phone antenna and body, etc.
● The signal strength display on the monitor
will not coincide with the signal strength
display of some cellular phones.
● If reception between callers is unclear, ad-
justing the incoming or outgoing call volume
may improve the clarity. For additional infor-
mation, refer to “Call volume” in this section.
● For additional information, refer to
www.infinitiusa.com/bluetooth
www.infiniti.ca/bluetooth for troubleshoot-
ing help.
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REGULATORY INFORMATION
FCC Regulatory information
– CAUTION: To maintain compliance withFCC’s RF exposure guidelines, use only the
supplied antenna. Unauthorized antenna,
modification, or attachments could damage
the transmitter and may violate FCC regula-
tions.
– Operation is subject to the following two con- ditions:
1. This device may not cause interference and
2. this device must accept any interference, including interference that may cause unde-
sired operation of the device.
IC Regulatory information
– Operation is subject to the following two con- ditions: (1) this device may not cause interfer-
ence, and (2) this device must accept any
interference, including interference that may
cause undesired operation of the device.
– This Class B digital apparatus meets all re- quirements of the Canadian Interference-
Causing Equipment Regulations.
BLUETOOTH® is a
trademark owned by
Bluetooth SIG, Inc.
and licensed to
Clarion.
VOICE COMMANDS
You can use voice commands to operate various
Bluetooth® Hands-Free Phone System features
using the INFINITI Voice Recognition system. For
additional information, refer to “INFINITI Voice
Recognition System” in this section.
Voice Prompt Interrupt
In most cases you can interrupt the voice feed-
back to speak the next command by pressing
the
button on the steering wheel. After
interrupting the system, wait for a beep before
speaking your command.
One Shot Call
To use the system faster, you may speak the
second level commands with the main menu
command on the main menu. For example, press
the
button and after the tone say, “Call
Redial”. NOTE:
For US models, voice recognition system
must be in Alternate Command Mode in
order for One Shot Calling to operate. For
additional information, refer to “INFINITI
Voice Recognition Alternate Command
Mode” in this section.
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