service INFINITI QX60 HYBRID 2017 Owner's Manual

An INFINITI represents a new way of thinking
about vehicle design. It integrates advanced en-
gineering and superior craftsmanship with a
simple, refined aesthetic sensitivity associated
with traditional Japanese culture.
The result is a different notion of luxury and
beauty. The car itself is important, but so is the
sense of harmony that the vehicle evokes in its
driver, and the sense of satisfaction you feel with
the INFINITI — from the way it looks and drives to
the high level of retailer service.
To ensure that you enjoy an INFINITI to the fullest,
we encourage you to read this Owner’s Manual
immediately. It explains all of the features, con-
trols and performance characteristics of an
INFINITI; it also provides important instructions
and safety information.
A separate Warranty Information Booklet
is included in your Owner’s literature port-
folio. The “Maintenance and schedules”
section of this manual explains details
about maintaining and servicing your ve-
hicle. Always carry it with you when you
take your vehicle to an INFINITI retailer.
The Warranty Information Booklet con-
tents provide complete information about
all warranties covering this vehicle, the re-quirements to keep the warranties in effect
as well as the INFINITI Roadside Assis-
tance program.
Additionally, a separate Customer Care
and Lemon Law Information Booklet will
explain how to resolve any concerns you
may have with your vehicle, as well as
clarify your rights under your state’s lemon
law.
In addition to factory-installed options, your ve-
hicle may also be equipped with additional ac-
cessories installed prior to delivery. It is recom-
mended that you visit an INFINITI retailer for
details concerning the particular accessories
with which your vehicle is equipped. It is impor-
tant that you familiarize yourself with all disclo-
sures, warnings, cautions and instructions con-
cerning proper use of such accessories prior to
operating the vehicle and/or accessory. It is rec-
ommended that you visit an INFINITI retailer for
details concerning the particular accessories
with which your vehicle is equipped.
Before driving your vehicle, please read this
Owner’s Manual carefully. This will ensure famil-
iarity with controls and maintenance require-
ments, assisting you in the safe operation of your
vehicle.
WARNING
IMPORTANT SAFETY INFORMATION
REMINDERS!
Follow these important driving rules to
help ensure a safe and comfortable trip
for you and your passengers!
●
NEVER drive under the influence of al-
cohol or drugs.
● ALWAYS observe posted speed limits
and never drive too fast for conditions.
●
ALWAYS give your full attention to driving
and avoid using vehicle features or taking
other actions that could distract you.
●ALWAYS use your seat belts and appro-
priate child restraint systems. Pre-teen
children should be seated in the rear seat.
● ALWAYS provide information about the
proper use of vehicle safety features to
all occupants of the vehicle.
● ALWAYS review this Owner’s Manual
for important safety information.
FOREWORD READ FIRST—THEN DRIVE SAFELY

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© 2016 NISSAN NORTH AMERICA, INC.
All rights reserved. No part of this Owner’s
Manual may be reproduced or stored in a retrieval
system, or transmitted in any form, or by any
means, electronic, mechanical, photocopying,
recording or otherwise, without the prior written
permission of Nissan Motor Co., Ltd.

INFINITI CARES...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer are
our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your INFINITI
retailer cannot assist you with or you would like to
provide INFINITI directly with comments or ques-
tions, please contact our (INFINITI’s) Consumer
Affairs Department using our toll-free number:
For U.S. customers1-800-662-6200
For Canadian customers 1-800-361-4792 The Consumer Affairs Department will ask for the
following information:
– Your name, address, and telephone number
– Vehicle identification number (on dash panel)
– Date of purchase
– Current odometer reading
– Your INFINITI retailer’s name
– Your comments or questions
OR You can write to INFINITI with the information on
the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc. Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada. com
If you prefer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and thank you for buying a quality INFINITI vehicle.
INFINITI CUSTOMER CARE PROGRAM

The INFINITI Direct Response Hybrid System
combines the power of a gasoline engine and an
electric motor to help minimize fuel consumption
and emissions.
Depending on driving conditions, the vehicle runs
on a combination of the gasoline engine and the
electric motor, whichever is best for those condi-
tions.
Because the gasoline engine charges the
Lithium-ion (Li-ion) battery as needed, the battery
does not have to be charged from an outside
source like an all-electric vehicle.WARNING
If you continue to drive the vehicle while
the warning is displayed, the hybrid sys-
tem may become temporarily inoperative
and the system cannot provide power to
the wheels. This can result in reduced or
zero vehicle speed. The reduced speed or
zero speed may be lower than other traf-
fic, which could increase the chance of a
collision. If the vehicle cannot maintain a
safe driving speed, pull to the side of the
road in a safe area. If this occurs, place the
shift lever in the P (Park) position and the
ignition in the READY to drive position
with the vehicle stopped until the display
turns off. The hybrid system overheat
warning and the Shift to Park Li-ion bat-
tery low warning messages will be alter-
nately displayed. For additional informa-
tion, refer to “Shift to Park” in the
“Instruments and controls” section of this
manual.
WARNING
Your vehicle contains a sealed Lithium-ion
(Li-ion) high-voltage battery. If the Li-ion
battery is disposed of improperly, there is
a risk of severe burns and electrical shock
that may result in serious injury or death
and there is also a risk of environmental
damage.
CAUTION
●Do not misuse the Li-ion battery.
● Do not use the Li-ion battery for any
other purpose.
The Li-ion battery is used to drive the electric
motors in the INFINITI Direct Response Hybrid
System.
The Li-ion battery has a limited service life. It is
recommended that you visit an INFINITI retailer
for information about recycling or disposal of the
battery.
INFINITI DIRECT RESPONSE HYBRID
SYSTEM LITHIUM-ION (Li-ion) BATTERY
HEV-2HEV Overview

WARNING
●The INFINITI Direct Response Hybrid
System uses high voltage up to approxi-
mately 168 volts. The system can be hot
while and after starting. Be careful of
both the high voltage and the high tem-
perature. Obey the warning labels at-
tached to the vehicle.
● Never disassemble, remove or replace
high-voltage parts, harnesses and their
connectors. Touching, disassembling,
removing or replacing those parts and
harnesses can cause severe burns or
electric shock that may result in serious
injury or death. High-voltage harnesses
are colored orange. The vehicle high-
voltage system has no user serviceable
parts. It is recommended that you take
your vehicle to an INFINITI retailer for
any necessary maintenance.
● Never try to remove the service plug
located in the cargo area. The service
plug is used only when the vehicle is
serviced by trained technicians wearing
personal protection equipment and is
part of the high-voltage system. Touch-
ing the service plug can cause severe
burns or electric shock that may result
in serious injury or death.
WARNING
In case of a collision:
● If your vehicle is drivable, pull your ve-
hicle off the road, put the transmission
in the P (Park) position, apply the park-
ing brake and turn the INFINITI Direct
Response Hybrid System off.
● Check to see if there are exposed high-
voltage parts and cables. Never touch
the parts and cables. For their locations,
refer to “High-voltage components and
their locations” in this section. To avoid
personal injury, never touch high-
voltage wiring, connectors, and other
high-voltage parts, such as the electric
motor inverter and Li-ion battery. An
electric shock may occur if exposed
electric wires are visible when viewed
from inside or outside of your vehicle.
Therefore, never touch exposed electric
wires.
● If the vehicle receives a strong impact to
the floor while driving, stop the vehicle
in a safe location and check the floor.
● Inspect the ground under the vehicle. If
liquid has leaked onto the ground, the
fuel system may have been damaged.
Leave the vehicle as soon as possible. ●
Leaks or damage to the Li-ion battery
may result in a fire. If you discover them,
contact emergency services immedi-
ately. Since the fluid leak may be
lithium organic electrolyte from the Li-
ion battery, never touch the fluid leak
inside or outside the vehicle. If the fluid
contacts your skin or eyes, wash it off
immediately with a large amount of wa-
ter and receive immediate medical at-
tention to help avoid serious injury.
● If a fire occurs in the hybrid vehicle,
leave the vehicle as soon as possible.
Only use a type ABC, BC or C fire extin-
guisher that is meant for use on electri-
cal fires. Using water or the incorrect
fire extinguisher can result in serious
injury or death from electrical shock.
● If you are not able to safely assess the
vehicle due to vehicle damage, do not
touch the vehicle. Leave the vehicle and
contact emergency services. Advise first
responders that this is a hybrid vehicle.
HIGH-VOLTAGE CAUTIONS ROAD ACCIDENT CAUTIONS
HEV OverviewHEV-3

●Fuel consumption in the past 12 minutes:
Fuel consumption in the past 12 minutes is
displayed.
● Current fuel consumption (Last column):
The current fuel consumption is calculated
and displayed based on distance and fuel
consumption.
NOTE:
Information shown in the yellow column
means current (within 2 minutes) and infor-
mation shown in the blue columns means
past (more than 2 minutes) . This vehicle is equipped with two braking sys-
tems:
● Hydraulic brake system
● Regenerative brake system
When the vehicle decelerates while the vehicle is
driven with the shift lever in the D (Drive) position
or in the manual shift mode, the Li-ion battery can
be charged by the electric motor. The electric
motor converts the energy of the rotating wheels
into electric power under the following circum-
stances: ● When the accelerator pedal is released
● When the brake pedal is depressed
● When there is no malfunction in the brake
system or the INFINITI Direct Response Hy-
brid System
The regenerative brake may not work properly if
the vehicle is installed with tires and road wheels
other than the ones specified in this manual.
While the regenerative cooperative brake system
is operating, you might feel a slight vibration or
hear the system working when braking. This is
normal. The regenerative cooperative brake system con-
trols both the hydraulic and regenerative brakes.
If you feel unusual deceleration when braking,
have the brake and hybrid systems checked. It is
recommended that you visit an INFINITI retailer
for this service.
REGENERATIVE BRAKE
HEV-10HEV Overview

1. DC/DC Converter
2. Service Plug
3. Lithium-ion (Li-ion) Battery
4. High-Voltage Harness
5. 12–volt Battery
6. Traction Motor Inverter
7. Traction Motor
The hybrid system uses high voltage up to ap-
proximately 168 volts. High-voltage components
are indicated in the illustration. High-voltage har-
nesses are orange. The system can be hot during
and after starting. Be careful of both the high
voltage and the high temperature.
HYBRID VEHICLE
CHARACTERISTICS
WARNING
●When you leave your vehicle, be sure to
place the ignition switch in the OFF
position.
● Be sure to put the transmission in the P
(Park) position because the vehicle can
move when the READY to drive indica-
tor light is on even if the gasoline en-
gine is not running. When the READY to
drive indicator light is on, do not leave
your vehicle in a shift position other
than the P (Park) position. The vehicle
will creep and start abruptly if the accel-
erator pedal is depressed by mistake.
This may cause serious injury or death.
CAUTION
● If the vehicle is parked for a long period
of time, the battery discharges gradu-
ally. To avoid this occurrence, drive the
vehicle for approximately 30 minutes at
least once every two to three months.
Otherwise, the Lithium ion (Li-ion) bat-
tery may be damaged. If the Li-ion bat-
tery is completely discharged and the
hybrid system cannot be activated, it is
recommended that you visit an INFINITI
retailer.
High-voltage parts and harnesses on the hybrid
vehicles emit approximately the same amount of
electromagnetic waves as the conventional
gasoline-powered vehicles or home electronic
appliances despite their electromagnetic shield-
ings.
Charging the Li-ion battery while driving is impor-
tant. The vehicle cannot run if the Li-ion battery is
discharged. In the N (Neutral) position, the Li-ion
battery does not recharge. Leaving the transmis-
sion in the N (Neutral) position for an extended
period of time may discharge the Li-ion battery.
The Li-ion battery recharges when the shift lever
is in any position other than N (Neutral) .
HEV OverviewHEV-13

WARNING
●Always route the shoulder belt over
your shoulder and across your chest.
Never put the belt behind your back,
under your arm or across your neck. The
belt should be away from your face and
neck, but not falling off your shoulder.
● Position the lap belt as low and snug as
possible AROUND THE HIPS, NOT THE
WAIST. A lap belt worn too high could
increase the risk of internal injuries in
an accident. ●
Be sure the seat belt tongue is securely
fastened to the proper buckle.
● Do not wear the seat belt inside out or
twisted. Doing so may reduce its
effectiveness.
● Do not allow more than one person to
use the same seat belt.
● Never carry more people in the vehicle
than there are seat belts.
● If the seat belt warning light glows con-
tinuously while the ignition is turned
ON with all doors closed and all seat
belts fastened, it may indicate a mal-
function in the system. Have the system
checked. It is recommended that you
visit an INFINITI retailer for this service.
● No changes should be made to the seat
belt system. For example, do not modify
the seat belt, add material, or install
devices that may change the seat belt
routing or tension. Doing so may affect
the operation of the seat belt system.
Modifying or tampering with the seat
belt system may result in serious per-
sonal injury. ●
Once a seat belt pretensioner(s) have
activated, they cannot be reused and
must be replaced together with the re-
tractor. It is recommended that you visit
an INFINITI retailer for this service.
● All seat belt assemblies, including re-
tractors and attaching hardware, should
be inspected after any collision. It is
recommended that you visit an INFINITI
retailer for this service. INFINITI recom-
mends that all seat belt assemblies in
use during a collision be replaced un-
less the collision was minor and the
belts show no damage and continue to
operate properly. Seat belt assemblies
not in use during a collision should also
be inspected and replaced if either
damage or improper operation is noted.
● All child restraints and attaching hard-
ware should be inspected after any col-
lision. Always follow the restraint
manufacturer’s inspection instructions
and replacement recommendations.
The child restraints should be replaced
if they are damaged.
SSS0014
1-18Safety—Seats, seat belts and supplemental restraint system

To increase your confidence in the seat belts,
check the operation as follows.● Grasp the shoulder belt and pull forward
quickly. The retractor should lock and re-
strict further belt movement.
If the retractor does not lock during this check,
get the system checked. It is recommended that
you visit an INFINITI retailer for this service, or to
learn more about seat belt operation.
AShoulder belt height adjust button
Shoulder belt height adjustment (front
and 2nd row outboard seats)
The shoulder belt anchor height should be ad-
justed to the position best for you. For additional
information, refer to “Precautions on seat belt
usage” in this section.
To adjust, push the button and then move the
shoulder belt anchor to the desired position so
that the belt passes over the center of the shoul-
der. The belt should be away from your face and neck, but not falling off of your shoulder. Release
the adjustment button to lock the shoulder belt
anchor into position.
WARNING
●
After adjustment, release the adjust-
ment button and try to move the shoul-
der belt anchor up and down to make
sure it is securely fixed in position.
● The shoulder belt anchor height should
be adjusted to the position best for you.
Failure to do so may reduce the effec-
tiveness of the entire restraint system
and increase the chance or severity of
injury in an accident.
● The shoulder belt should rest on the
middle of the shoulder. It must not rest
against the neck.
● Be sure that the seat belt is not twisted
in any way.
● Be sure that the shoulder belt anchor is
secured by trying to move the shoulder
belt anchor up and down after
adjustment.
SSS0896
Safety—Seats, seat belts and supplemental restraint system1-23

If you have any questions when installing a top
tether strap, it is recommended that you visit an
INFINITI retailer for this service.
REAR-FACING CHILD RESTRAINT
INSTALLATION USING LATCH
For additional information, refer to all Warnings
and Cautions in the “Child safety” and “Child
restraints” sections of this manual before install-
ing a child restraint.
Do not use of the lower anchors if the combined
weight of the child and the child restraint exceeds
65 lbs (29.5 kg) . If the combined weight of the
child and the child restraint is greater than 65 lbs
(29.5 kg) , use the vehicle’s seat belt (not the
lower anchors) to install the child restraint. Be
sure to follow the child restraint manufacturer’s
instructions for installation.
Follow these steps to install a rear-facing child
restraint in the 2nd row seats using the LATCH
system:1. Position the child restraint on the seat. Al- ways follow the child restraint manufactur-
er’s instructions. 2. Secure the child restraint anchor attach-
ments to the LATCH lower anchors. Check
to make sure the LATCH attachment is prop-
erly attached to the lower anchors.
Rear-facing webbing-mounted – step 2
WRS0801
Rear-facing rigid-mounted – step 2
WRS0802
Safety—Seats, seat belts and supplemental restraint system1-33