INFINITI QX60 HYBRID 2017 Roadside Assistance Guide

4. Roadside Assistance
4-1
Jump Starting
To start the hybrid system with a booster battery, the instructions and precautions below must be followed. If done incorrectly, jump starting can lead to a 12-volt battery explosion, resulting in severe
personal

injury or death. It could also damage your vehicle.
Jump starting provides power to the 12-volt system to allow the electrical systems to operate. The electrical
systems must be operating to allow the high-voltage battery to be charged. Jump starting does not charge
the high-voltage battery.
Discharged 12-volt battery may cause the following issues: • The instrument cluster cannot be displayed while the ignition switch is turned ON. (The hybridsystem cannot start.)
• Headlamps, horn, etc. are weak. • To avoid electrical shock, the high-voltage battery CANNOT be jump started.
•

Explosive hydrogen gas is always present in the vicinity of the 12-volt battery. Keep all
sparks and flames away from the 12-volt battery. Make sure the vent tube is mounted.
• Do not allow battery fluid to come into contact with eyes, skin, clothing or painted surfaces. Battery fluid is a corrosive sulfuric acid solution that can cause severe burns.
If the fluid comes into contact with anything, immediately flush the contacted area
with water.
• The booster battery must be rated at 12-volts. Use of an improperly rated battery can damage the vehicle.
• Whenever working on or near a 12-volt battery, always wear suitable eye protectors (for example, goggles or industrial safety spectacles) and remove rings, metal bands, or any
other jewelry. Do not lean over the 12-volt battery when jump starting.
• Do not attempt to jump start a frozen battery. It could explode and cause serious injury.
• QX60 HYBRID is equipped with an automatic cooling fan. It could come on at any time. Keep hands and other objects away from it.
• Always follow the jump starting instructions below. Failure to do so could result in damage to the charging system and cause personal injury.
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4-1.1 Jump Starting Procedures
NO
TE:
Jumper cable connections under the hood of the QX60 HYBRID are not connected directly
to a battery. They are connected to chassis ground and a fuse box terminal. Refer to the
following instructions and the above illustration.
1. Locate the fuse box behind the engine air cleaner.
2. Push the tab in and lift up (A) to remove the fuse box cover and expose the remote positivebattery terminal (B) .
3. If the booster battery is in another vehicle, position the two vehicles to bring their batteries near each other.
DO NOT allow the two vehicles to touch.
4. Apply the parking brake. Move the selector lever the P (Park) . Switch off all unnecessary electrical systems (lights, heater, air conditioner, etc.) .
5. Remove vent caps on the battery (if so equipped) of the vehicle with battery for booster. Cover
the battery with an old cloth (F) to reduce explosion hazard.
6. Connect jumper cables in the sequence as illustrated (BCDE) . • Always connect positive (+) to positive (+) and negative (-) to body ground (for example,
as
illustrated) , not to the 12-volt battery.
• Make sure the jumper cables do not touch moving parts in the engine compartment and that the cable clamps do not contact any other metal.
7. Start the engine of the booster vehicle and let it run for a few minutes.
8. Hold down the brake pedal and press the START button. The vehicle instruments and gauges will light up, and the green READY light will come ON.
If the green READY light does not come on, press the START button to turn the
Hybrid

System OFF. Carefully disconnect the negative cable then the positive cable. It is
recommended the vehicle is taken to an INFINITI retailer for repair. AAYIA0072GB
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9. After the green READY light in the meter display comes ON, carefully disconnect the
negative
cable and then the positive cable.
10. Replace the vent caps (if so equipped) . Be sure to dispose of the cloth used to cover the vent holes as it may be contaminated with corrosive acid.
11. Reinstall the fuse box cover.
NOTE:
If it is not possible to turn the hybrid system ON by following this procedure, it is
recommended you contact an INFINITI retailer immediately.
4-1.2 Shift Selector Lever Lock Release
If the 12-volt battery is low or discharged, the selector lever cannot be moved from the Park (P) position. If a
booster battery is not available, the selector lever lock can be manually released. To manually release the
selector lever lock, perform the following procedure: 1. Push the ignition switch to the LOCK or OFF position.
2. Apply the parking brake.
3. Remove the shift lock cover using a suitable tool.
4. Push down the shift lock using a suitable tool as shownin the illustration.
5. Push the selector lever button and move the selector lever to the Neutral (N) position while holding down the
shift lock.
4-2 Tools Installed in the Vehicle
The tool kit is housed inside the tool bag along with the jack located inside the cargo area under the
luggage board. AAYIA0487ZZ
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4-3 Towing
4-3.1
Vehicle Specifications Length
196.4
in. (4,989 mm)
Width 77.2 in. (1,960 mm)
Overall Height 68.6 in. (1,742 mm)
Wheel Base 114.2 in. (2,900 mm)
Minimum ground clearance 6.5 in. (165 mm)
Overall vehicle weight 4,598.6 - 4,737.9 lbs. (2,085.9 - 2,149.1 kg)
(Weight varies by equipment and trim level.)
Front approach angle 14°
Rear departure angle 20.6°
4-3.2 Towing Guidelines
Infiniti strongly recommends that QX60 HYBRID be towed with the driving wheels off the ground or that the
vehicle be placed on a flatbed truck. • AWD Models: Never tow with any of the wheels on the ground, as this may cause
serious
and expensive damage to the powertrain.
• FWD Models: Never tow with the front wheels on the ground, as this may cause serious and expensive damage to the powertrain.
• Transport the vehicle only after turning the ignition switch OFF.
• Safety chains or cables must be attached only to the main structural members of the vehicle. Otherwise, the vehicle body will be damaged.
• Do not use the vehicle tie down points to free a vehicle stuck in sand, snow, mud, etc.
• Never tow a vehicle using the vehicle tie down.
• Always pull the recovery device straight out from the vehicle. Never pull on the vehicle at an angle.
• Pulling devices should be routed so they do not touch any part of the suspension, steering, brake, high-voltage or cooling systems.
• Pulling devices such as ropes or canvas straps are not recommended for use in vehicle towing or recovery.
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Perform vehicle towing by holding up drive wheels (front or all, depending on model) or on flatbed in order
to
prevent secondary damage from voltage generated by the motor. In addition, turn the ignition switch OFF
when towing the vehicle. Refer to the following illustration:
AWD Models
FWD Models AAYIA0384ZZ
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4-3.3 Use of Vehicle Equipped Hooks for Recovery Operations
If
the vehicle is stuck in sand, snow, mud, etc., use a tow strap or other device designed specifically for
vehicle recovery. Always follow the manufacturer’s instructions for the recovery device. To avoid vehicle damage, serious personal injury or death when recovering a stuck vehicle:
•

Tow chains or cables must be attached only to main structural members of the vehicle.
• Do not use the vehicle tie-downs to tow or free a stuck vehicle.
• Only use devices specifically designed for vehicle recovery and follow the manufacturer’s instructions.
• Always pull the recovery device straight out from the front of the vehicle. Never pull at an angle.
• Route recovery devices so they do not touch any part of the vehicle except the attachment point.
Rear Tie Down Hook: • Do not use the rear tie down hook for towing or vehiclerecovery.
• The rear tie down hook is designed to secure the vehicle during transport only, as illustrated. AAYIA0350ZZ
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4-4 Jacking Up the Vehicle and Changing a Tire
Always follow these instructions when jacking up the vehicle and changing a tire:
•
Never change a tire when the vehicle is on a slope, ice or slippery areas. Jack must be on
level ground.
• Make sure the parking brake is securely applied and shift selector is in P (Park) position.
• Never get under the vehicle while it is supported only by the jack. If it is necessary to work under the vehicle, support it with safety stands.
• Use the correct jack-up points. Never use any other part of the vehicle for jack support.
• Never jack up the vehicle more than necessary.
• Never use blocks on or under the jack.
• Do not start or run the engine while vehicle is on the jack. It may cause the vehicle to move. This is especially true for vehicles with limited slip differentials.
• Do not allow passengers to stay in the vehicle while it is on the jack.
• Never run the engine with a wheel(s) off the ground. It may cause the vehicle to move.
• Be sure to block the wheel diagonally opposite the wheel being removed as the vehicle may move and result in personal injury.
Failure to follow these instructions can result in serious personal injury or death and/or
vehicle damage.
1. Open the liftgate and lift the luggage board in the cargoarea using the handle (A) .
2. Remove the jack and tool kit cover by lifting up using the handles. AAYIA0267ZZ
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3. Remove the tool kit.
a. To release the tool kit, release the straps (A) .
4. Remove the jack (B) , winch socket (C) , extension (D) and wheel nut wrench (E) .
5. The lowering mechanism for the spare tire is located on the passenger side of the cargo area. Remove the cover
to access the spare tire winch.
6. Place the spare tire winch socket onto the lowering mechanism nut.
7. To lower the spare tire, insert the wheel nut wrench (E) to the extension (D) and insert the T-shaped end to the
winch socket (C) and rotate counterclockwise.
8. After removing the spare tire from under the vehicle, be sure to crank the cable up to stow it.
9.
Loosen each wheel nut one or two turns by turning it counterclockwise with the wheel nut wrench.
Do not remove the wheel nuts until the tire is off the ground. AAYIA0369ZZ
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10. Place the jack directly under the jack-up point as illustrated so the top of the jack contacts the
vehicle at the jack-up point. Align the jack head between the two notches in the front or the rear
as shown. Also fit the groove of the jack head between the notches as shown. The jack should
be used on level firm ground.
11. To lift the vehicle, securely hold the jack lever and rod with both hands as shown. Carefully raise the vehicle until the tire clears the ground. Remove the wheel nuts, and then remove the tire.
12. Install new or repaired tire and hand-tighten the wheel nuts with the wheel nut wrench in an alternating pattern. Always follow these instructions when changing a tire:
•

Incorrect wheel nuts or improperly tightened wheel
nuts can cause the wheel to become loose or come
off. This could cause an accident.
• Do not use oil or grease on the wheel studs or nuts. This could cause the nuts to become loose.
Failure to follow these instructions can result in serious
personal injury or death and/or vehicle damage.
13. Securely torque the wheel nuts in an alternating pattern to 83 ft-lb (113 Nm) . AAYIA0373ZZ
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14.Lower the vehicle and remove the jack and securely store the flat tire, tools and jacking equipment in
the vehicle. Always follow these instructions when using the jacking equipment or after changing a tire:
•

Always make sure that the spare tire and jacking equipment are properly secured after
use. Such items can become dangerous projectiles in an accident or sudden stop.
• When re-installing the spare tire under the vehicle after use, be sure to secure it with the tire stem facing down toward the ground. If the spare tire is improperly secured with the
tire stem facing up towards the bottom of the vehicle, there is an increased risk of
separating from the vehicle in the event of crash which may pose a hazard in traffic or
risk of injury to others.
Failure to follow these instructions can result in serious personal injury or death and/or
vehicle damage.
NOTE:
To help prevent squeaks and rattles, check that the tools are reinstalled and properly secured
in the stored place after use.
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