JEEP GRAND CHEROKEE 2010 Owner handbook (in English)

•After the “Ready” prompt and the following
beep, say the name of the person you want
to call. For example, you can say “John
Doe”, where John Doe is a previously stored
name entry in the Uconnect™ Phonebook or
downloaded phonebook. To learn how to
store a name in the phonebook , refer to
“Add Names to Your Uconnect™ Phone-
book”.
• The Uconnect™ Phone will confirm the name
and then dial the corresponding phone num-
ber, which may appear in the display of
certain radios.
Add Names to Your Uconnect™
Phonebook
NOTE:
Adding names to the Uconnect™ Phone-
book is recommended when the vehicle is
not in motion.
• Press the
button to begin.
• After the “Ready” prompt and the following
beep, say “Phonebook New Entry”.
• When prompted, say the name of the new
entry. Use of long names helps the Voice Command and it is recommended. For ex-
ample, say “Robert Smith” or “Robert” in-
stead of “Bob”.
• When prompted, enter the number designa-
tion (e.g., “Home”, “Work”, “Mobile”, or
“Other”). This will allow you to store multiple
numbers for each phonebook entry, if de-
sired.
• When prompted, recite the phone number
for the phonebook entry that you are adding.
After you are finished adding an entry into the
phonebook, you will be given the opportunity to
add more phone numbers to the current entry
or to return to the main menu.
The Uconnect™ Phone will allow you to enter
up to 32 names in the phonebook with each
name having up to four associated phone
numbers and designations. Each language has
a separate 32-name phonebook accessible
only in that language. In addition, if equipped
and supported by your phone, Uconnect™
Phone automatically downloads your mobile
phone’s phonebook. Phonebook Download – Automatic
Phonebook transfer from Mobile Phone
If equipped and specifically supported by your
phone, Uconnect™ Phone automatically down-
loads names (text names) and number entries
from your mobile phone’s phonebook. Specific
Bluetooth
Phones with Phone Book Access
Profile may support this feature. See
Uconnect™ website for supported phones.
• To call a name from downloaded (or
Uconnect™) Phonebook, follow the proce-
dure in “Call by Saying a Name” section.
• Automatic download and update, if sup-
ported, begins as soon as the phone
Bluetooth wireless connection is made to
the Uconnect™ Phone. For example, after
you start the vehicle.
• Maximum of 1000 entries per phone will be
downloaded and updated every time a
phone is connected to the Uconnect™
Phone.
• Depending on the maximum number of en-
tries downloaded, there may be a short
delay before the latest downloaded names
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can be used. Until then, if available, the
previously downloaded phonebook is avail-
able for use.
• Only the phonebook of the currently con-
nected mobile phone is accessible.
• Only the mobile phone’s phonebook is
downloaded. SIM card phonebook is not
part of the mobile phonebook.
• This downloaded phonebook cannot be ed-
ited or deleted on the Uconnect™ Phone.
These can only be edited on the mobile
phone. The changes are transferred and
updated to Uconnect™ Phone on the next
phone connection.
Phonebook Download — Single Entry
If equipped and supported by your phone,
Uconnect™ Phone also allows the user
to download entries one at a time from their
phone via Bluetooth . To use this feature, press
the
button and say “Phonebook Down-
load.” The system prompts “Ready to accept
“V” card entry via Bluetooth …” The system is
now ready to accept a single phonebook entry from your phone using the Bluetooth
Object
Exchange Profile (OBEX). Please see your
phone Owners’ Manual for specific instructions
on how to send these entries from your phone.
NOTE:
• Phone handset must support Bluetooth 
OBEX transfers of phonebook entries to
use this feature.
• Some phones cannot send phonebook
entries if they are already connected to
any system via Bluetooth , and you may
see a message on the phone display that
the Bluetooth link is busy. In this case,
the user must first disconnect or drop the
Bluetooth connection to the Uconnect™
Phone, and then send the address book
entry via Bluetooth . Please see your
phone Owners’ Manual for specific in-
structions on how to drop the Bluetooth 
connection.
• If the phonebook entry is longer than 24
characters, it will only use the first 24
characters. Edit Uconnect™ Phonebook Entries
Editing names in the phonebook is recom-
mended when the vehicle is not in motion.
Automatic downloaded phonebook entries
cannot be deleted or edited.
•
Press the
button to begin.
• After the “Ready” prompt and the following
beep, say “Phonebook Edit”.
• You will then be asked for the name of the
phonebook entry that you wish to edit.
• Next, choose the number designation
(home, work, mobile, or other) that you wish
to edit.
• When prompted, recite the new phone num-
ber for the phonebook entry that you are
editing.
After you are finished editing an entry in the
phonebook, you will be given the opportunity to
edit another entry in the phonebook, call the
number you just edited, or return to the main
menu.
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“Phonebook Edit” can be used to add another
phone number to a name entry that already
exists in the phonebook. For example, the entry
John Doe may have a mobile and a home
number, but you can add “John Doe’s” work
number later using the “Phonebook Edit” fea-
ture.
NOTE:
Editing phonebook entries is recommended
when the vehicle is not in motion.
Delete Uconnect™ Phonebook Entry
•Press the
button to begin.
• After the “Ready” prompt and the following
beep, say “Phonebook Delete”.
• After you enter the Phonebook Delete menu,
you will then be asked for the name of the
entry that you wish to delete. You can either
say the name of a phonebook entry that you
wish to delete or you can say “List Names” to
hear a list of the entries in the phonebook
from which you choose. To select one of the
entries from the list, press the
button
while the Uconnect™ Phone is playing the
desired entry and say “Delete”. •
After you enter the name, the Uconnect™
Phone will ask you which designation you
wish to delete; home, work, mobile, other, or
all. Say the designation you wish to delete.
• Note that only the phonebook entry in the
current language is deleted.
• Automatic downloaded phonebook entries
cannot be deleted or edited.
Delete/Erase “All” Uconnect™ Phonebook
Entries
• Press the
button to begin.
• After the “Ready” prompt and the following
beep, say “Phonebook Erase All”.
• The Uconnect™ Phone will ask you to verify
that you wish to delete all the entries from the
phonebook.
• After confirmation, the phonebook entries
will be deleted.
• Note that only the phonebook in the current
language is deleted.
• Automatic downloaded phonebook entries
cannot be deleted or edited. List All Uconnect™ Phonebook Names
•
Press the
button to begin.
• After the “Ready” prompt and the following
beep, say “Phonebook List Names”.
• The Uconnect™ Phone will play the names
of all the phonebook entries, including the
downloaded phonebook entries, if available.
• To call one of the names in the list, press
the
button during the playing of the
desired name, and say “Call”.
NOTE:
The user can also exercise “Edit” or “De-
lete” operations at this point.
• The Uconnect™ Phone will then prompt you
as to the number designation you wish to
call.
• The selected number will be dialed.
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Phone Call FeaturesThe following features can be accessed
through the Uconnect™ Phone if the feature(s)
are available on your mobile service plan. For
example, if your mobile service plan provides
three-way calling, this feature can be accessed
through the Uconnect™ Phone. Check with
your mobile service provider for the features
that you have.
Answer or Reject an Incoming Call - No
Call Currently in Progress
When you receive a call on your mobile phone,
the Uconnect™ Phone will interrupt the vehicle
audio system, if on, and will ask if you would
like to answer the call. Press the
button to
accept the call. To reject the call, press and
hold the
button until you hear a single
beep indicating that the incoming call was
rejected.
Answer or Reject an Incoming Call - Call
Currently in Progress
If a call is currently in progress and you
have another incoming call, you will hear the
same network tones for call waiting that you
normally hear when using your mobile phone. Press the
button to place the current call on
hold and answer the incoming call.
NOTE:
The Uconnect™ Phone compatible phones
in the market today do not support rejecting
an incoming call when another call is in
progress. Therefore, the user can only an-
swer an incoming call or ignore it.
Making a Second Call While Current Call in
Progress
To make a second call while you are currently
on a call, press the
button and say “Dial”
or “Call” followed by the phone number or
phonebook entry you wish to call. The first call
will be on hold while the second call is in
progress. To go back to the first call, refer to
“Toggling Between Calls”. To combine two
calls, refer to “Conference Call”.
Place/Retrieve a Call From Hold
To put a call on hold, press the
button until
you hear a single beep. This indicates that the
call is on hold. To bring the call back from hold,
press and hold the
button until you hear a
single beep. Toggling Between Calls
If two calls are in progress (one active and one
on hold), press the
button until you hear a
single beep indicating that the active and hold
status of the two calls have switched. Only one
call can be placed on hold at one time.
Conference Call
When two calls are in progress (one active and
one on hold), press and hold the
button
until you hear a double beep indicating that the
two calls have been joined into one conference
call.
Three-Way Calling
To initiate three-way calling, press the
button while a call is in progress, and make a
second phone call, as described under “Mak-
ing a Second Call While Current Call in
Progress”. After the second call has estab-
lished, press and hold the
button until you
hear a double beep, indicating that the two
calls have been joined into one conference call.
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Call Termination
To end a call in progress, momentarily press
the
button. Only the active call(s) will be
terminated and if there is a call on hold, it will
become the new active call. If the active call is
terminated by the phone far end, a call on hold
may not become active automatically. This is
cell phone-dependent. To bring the call back
from hold, press and hold the
button until
you hear a single beep.
Redial
• Press the
button to begin.
• After the “Ready” prompt and the following
beep, say “Redial”.
• The Uconnect™ Phone will call the last num-
ber that was dialed from your mobile phone.
NOTE:
This may not be the last number dialed from
the Uconnect™ Phone.
Call Continuation
Call continuation is the progression of a phone
call on the Uconnect™ Phone after the vehicle
ignition key has been switched to OFF. Call continuation functionality available on the ve-
hicle can be any one of three types:
•
After the ignition key is switched to OFF, a
call can continue on the Uconnect™ Phone
either until the call ends, or until a vehicle
specific time expires, or until the vehicle
battery condition dictates cessation of the
call on the Uconnect™ Phone and transfer of
the call to the mobile phone.
• After the ignition key is switched to OFF, a
call can continue on the Uconnect™ Phone
for a certain duration, after which the call is
automatically transferred from the
Uconnect™ Phone to the mobile phone.
• An active call is automatically transferred to
the mobile phone after the ignition key is
switched to OFF.
Uconnect™ Phone Features
Language Selection
To change the language that the Uconnect™
Phone is using:
• Press the
button to begin. •
After the “Ready” prompt and the following
beep, say the name of the language you
wish to switch to (English, Dutch, French,
German, Italian, or Spanish, if so equipped).
• Continue to follow the system prompts to
complete language selection.
After selecting one of the languages, all
prompts and voice commands will be in that
language.
NOTE:
After every Uconnect™ Phone language
change operation, only the language-
specific 32-name phonebook is usable. The
paired phone name is not language-specific
and usable across all languages.
For command translations and alternate com-
mands in supported languages, refer to “Com-
mand Translations”.
Emergency Assistance — If Equipped
If you are in an emergency and the mobile
phone is reachable:
• Pick up the phone and manually dial the
emergency number for your area.
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If the phone is not reachable and the
Uconnect™ Phone is operational, you may
reach the emergency number as follows:
•Press the
button to begin.
• After the “Ready” prompt and the following
beep, say “Emergency” and the Uconnect™
Phone will instruct the paired mobile phone
to call the emergency number.
NOTE:
• The default number is 112. The number
dialed may not be applicable with the
available mobile service and area.
• If supported, this number may be pro-
grammable on some systems. To do this,
press the
button and say “Setup”,
followed by “Emergency”.
• The Uconnect™ Phone does slightly
lower your chances of successfully mak-
ing a phone call as to that for the mobile
phone directly.
WARNING!
To use your Uconnect™ Phone System in an
emergency, your mobile phone must be:
• turned on,
• paired to the Uconnect™ System,
• and have network coverage.
Breakdown Service — If Equipped
If you need Breakdown service:
• Press the
button to begin.
• After the Ready prompt and the following
beep, say “Breakdown service”.
NOTE:
The Breakdown service number has to be
setup before using. To setup, press the
button and say “Setup, Breakdown Service”
and follow prompts.
Paging
To learn how to page refer to “Working with
Automated Systems”. Paging works properly
except for pagers of certain companies which
time out a little too soon to work properly with
the Uconnect™ Phone. Voice Mail Calling
To learn how to access your voice mail, refer to
“Working with Automated Systems”.
Working with Automated Systems
This method is used in instances where one
generally has to press numbers on the mobile
phone keypad while navigating through an
automated telephone system.
You can use your Uconnect™ Phone to access
a voice mail system or an automated service,
such as a paging service or automated cus-
tomer service. Some services require immedi-
ate response selection. In some instances, that
may be too quick for use of the Uconnect™
Phone.
When calling a number with your Uconnect™
Phone that normally requires you to enter in a
touch-tone sequence on your mobile phone
keypad, you can press the
button and
say the sequence you wish to enter followed by
the word “Send”. For example, if required to
enter your PIN followed with a pound, (3 7 4 6
#), you can press the
button and say, “3
746# Send”. Saying a number, or sequence of
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numbers, followed by “Send”, is also to be
used for navigating through an automated cus-
tomer service center menu structure, and to
leave a number on a pager.
You can also send stored Uconnect™ Phone-
book entries as tones for fast and easy access
to voice mail and pager entries. To use this
feature, dial the number you wish to call and
then press the
button and say “Send.”
The system will prompt you to enter the name or
number and say the name of the phonebook
entry you wish to send. The Uconnect™ Phone
will then send the corresponding phone num-
ber associated with the phonebook entry, as
tones over the phone.
NOTE:
• You may not hear all of the tones due to
mobile phone network configurations;
this is normal.
• Some paging and voice mail systems
have system time out settings that are too
short and may not allow the use of this
feature. Barge In - Overriding Prompts
The “Voice Command” button can be used
when you wish to skip part of a prompt and
issue your voice command immediately. For
example, if a prompt is asking “Would you like
to pair a phone, clear a
,” you could press
the
button and say, “Pair a Phone” to
select that option without having to listen to the
rest of the voice prompt.
Turning Confirmation Prompts On/Off
Turning confirmation prompts off will stop the
system from confirming your choices (e.g., the
Uconnect™ Phone will not repeat a phone
number before you dial it).
• Press the
button to begin.
• After the “Ready” prompt and the following
beep, say “Setup Confirmations”. The
Uconnect™ Phone will play the current con-
firmation prompt status and you will be given
the choice to change it.
Phone and Network Status Indicators
If available on the radio and/or on a premium
display such as the instrument panel cluster,
and supported by your mobile phone, the Uconnect™ Phone will provide notification to
inform you of your phone and network status
when you are attempting to make a phone call
using Uconnect™ Phone. The status is given
for network signal strength, phone battery
strength, etc.
Dialing Using the Mobile Phone Keypad
You can dial a phone number with your mobile
phone keypad and still use the Uconnect™
Phone (while dialing via the mobile phone
keypad, the user must exercise caution and
take precautionary safety measures). By dial-
ing a number with your paired Bluetooth
mo-
bile phone, the audio will be played through
your vehicle’s audio system. The Uconnect™
Phone will work the same as if you dial the
number using Voice Command.
NOTE:
Certain brands of mobile phones do not
send the dial ring to the Uconnect™ Phone
to play it on the vehicle audio system, so
you will not hear it. Under this situation,
after successfully dialing a number the user
may feel that the call did not go through
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even though the call is in progress. Once
your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute Off)
When you mute the Uconnect™ Phone, you will
still be able to hear the conversation coming
from the other party, but the other party will not
be able to hear you. In order to mute the
Uconnect™ Phone:
•Press the
button.
• Following the beep, say “Mute”.
In order to un-mute the Uconnect™ Phone:
• Press the
button.
• Following the beep, say “Mute off”.
Advanced Phone Connectivity
Transfer Call to and from Mobile PhoneThe Uconnect™ Phone allows ongoing calls to
be transferred from your mobile phone to the
Uconnect™ Phone without terminating the call.
To transfer an ongoing call from your Uconnect™ Phone paired mobile phone to the Uconnect™
Phone or vice versa, press the
button and
say “Transfer Call”.
Connect or Disconnect Link Between the
Uconnect™ Phone and Mobile Phone
Your mobile phone can be paired with many
different electronic devices, but can only be
actively connected with one electronic device
at a time.
If you would like to connect or disconnect the
Bluetooth connection between a Uconnect™
Phone paired mobile phone and the
Uconnect™ Phone, follow the instructions de-
scribed in your mobile phone User’s Manual.
List Paired Mobile Phone Names
• Press the
button to begin.
• After the “Ready” prompt and the following
beep, say “Setup Phone Pairing”.
• When prompted, say “List Phones”.
• The Uconnect™ Phone will play the phone
names of all paired mobile phones in order
from the highest to the lowest priority. To
“select” or “delete” a paired phone being announced, press the
button and say
“Select” or “Delete”. Also, see the next two
sections for an alternate way to “select” or
“delete” a paired phone.
Select Another Mobile Phone
This feature allows you to select and start using
another phone paired with the Uconnect™
Phone.
• Press the
button to begin.
• After the “Ready” prompt and the following
beep, say “Setup Select Phone” and follow
the prompts.
• You can also press the
button at any
time while the list is being played, and then
choose the phone that you wish to select.
• The selected phone will be used for the next
phone call. If the selected phone is not
available, the Uconnect™ Phone will return
to using the highest priority phone present in
or near (approximately within 30 ft [9 m]) the
vehicle.
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Delete Uconnect™ Phone Paired Mobile
Phones
•Press the
button to begin.
• After the “Ready” prompt and the following
beep, say “Setup Phone Pairing”.
• At the next prompt, say “Delete” and follow
the prompts.
• You can also press the
button at any
time while the list is being played, and then
choose the phone you wish to delete.
Things You Should Know About
Your Uconnect™ Phone
Uconnect™ Phone Tutorial
To hear a brief tutorial of the Uconnect™ Phone
features, press the
button and say
“Uconnect™ Tutorial”.
Voice Training
For users experiencing difficulty with the
Uconnect™ Phone recognizing their voice
commands or numbers, the Uconnect™ Phone
Voice Training feature may be used. To enter
this training mode, follow one of the two follow-
ing procedures: From outside the Uconnect™ Phone mode
(e.g., from radio mode)
•
Press and hold the
button for five
seconds until the session begins, or,
• Press the
button and say the “Voice
Training, System Training, or Start Voice
Training” command.
You can either press the Uconnect™ Phone
button to restore the factory setting or repeat
the words and phrases when prompted by the
Uconnect™ Phone. For best results, the Voice
Training session should be completed when
the vehicle is parked with the engine running,
all windows closed, and the blower fan
switched off.
This procedure may be repeated with a new
user. The system will adapt to the last trained
voice only.
Reset
• press the
button.
• After the “Ready” prompt, and the following
beep, say “Setup”, then “Reset”. This will delete all phone pairing, phone book
entries, and other settings in all language
modes. The System will prompt you before
resetting to factory settings.
Voice Command
•
For best performance, adjust the rearview
mirror to provide at least
12in (1 cm) gap
between the overhead console (if equipped)
and the mirror.
• Always wait for the beep before speaking.
• Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you.
• Make sure that no one other than you is
speaking during a voice period.
• Performance is maximized under:
• low-to-medium blower setting,
• low-to-medium vehicle speed,
• low road noise,
• smooth road surface,
• fully closed windows,
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•dry weather conditions.
• Even though the system is designed for
users speaking in European English, Dutch,
French, German, Italian, or Spanish accents,
the system may not always work for some.
• When navigating through an automated sys-
tem such as voice mail, or when sending a
page, at the end of speaking the digit string,
make sure to say “Send”.
• Storing names in the phonebook when the
vehicle is not in motion is recommended.
• It is not recommended to store similar sound-
ing names in the Uconnect™ Phonebook.
• Phonebook (Downloaded and Uconnect™
Phone Local) name rate is optimized when
the entries are not similar.
• Numbers must be spoken in single digits.
“800” must be spoken “eight-zero-zero” not
“eight hundred”.
• You can say “O” (letter “O”) for “0” (zero). •
Even though international dialing for most
number combinations is supported, some
shortcut dialing number combinations may
not be supported.
• In a convertible vehicle, system perfor-
mance may be compromised with the con-
vertible top down.
Far End Audio Performance
• Audio quality is maximized under:
• low-to-medium blower setting,
• low-to-medium vehicle speed,
• low road noise,
• smooth road surface,
• fully closed windows,
• dry weather conditions, and
• operation from the driver seat.
• Performance, such as audio clarity, echo,
and loudness to a large degree rely on the
phone and network, and not the Uconnect™
Phone. •
Echo at the phone far end can sometimes be
reduced by lowering the in-vehicle audio
volume.
• In a convertible vehicle, system perfor-
mance may be compromised with the con-
vertible top down.
Recent Calls
If your phone supports “Automatic Phonebook
Download”, Uconnect™ Phone can list your
Outgoing, Incoming and Missed Calls.
SMS
Uconnect™ Phone can read or send new mes-
sages on your phone.
Read Messages:
If you receive a new text message while your
phone is connected to Uconnect™ Phone, an
announcement will be made to notify you that
you have a new text message. If you wish to
hear the new message:
• Press the
button.
• After the “Ready” prompt and the following
beep, say “SMS Read” or “Read Messages”.
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