service JEEP GRAND CHEROKEE 2016 WK2 / 4.G User Guide

USE OF AFTERMARKET PRODUCTS (ELECTRONICS)
The use of aftermarket devices including cell phones, MP3 players, GPS systems, or
chargers may affect the performance of on-board wireless features including Keyless
Enter-N-Go and Remote Start range. If you are experiencing difficulties with any of
your wireless features, try disconnecting your aftermarket devices to see if the
situation improves. If your symptoms persist, please see an authorized dealer.
When it comes to service, remember that your authorized dealer knows your Jeep
®
vehicle best, has factory-trained technicians and genuine MOPAR®parts, and cares
about your satisfaction.
INTRODUCTION/WELCOME
7

Air Bag Warning Light
The air bags must be ready to inflate for your protection in a collision. The Occupant
Restraint Controller (ORC) monitors the internal circuits and interconnecting wiring
associated with air bag system electrical components.
The ORC monitors the readiness of the electronic parts of the air bag system
whenever the ignition switch is in the START or ON/RUN position. If the ignition
switch is in the OFF position or in the ACC position, the air bag system is not on and
the air bags will not inflate.
The ORC turns on the Air Bag Warning Light in the instrument panel for approxi-
mately four to eight seconds for a self-check when the ignition switch is first turned
to the ON/RUN position. After the self-check, the Air Bag Warning Light will turn off.
If the ORC detects a malfunction in any part of the system, it turns on the Air Bag
Warning Light, either momentarily or continuously. A single chime will sound to alert
you if the light comes on again after initial startup.
If the Air Bag Warning Light in the instrument panel is not on during the four to eight
seconds when the ignition switch is first turned to the ON/RUN position, stays on, or
turns on while driving, have the vehicle serviced by an authorized service center
immediately.
NOTE:
If the speedometer, tachometer, or any engine related gauges are not working, the
Occupant Restraint Controller (ORC) may also be disabled. In this condition the air
bags may not be ready to inflate for your protection. Have an authorized dealer
service the air bag system immediately.
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder (EDR). The main purpose of an
EDR is to record, in certain crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fastened;
• How far (if at all) the driver was depressing the accelerator and/or brake pedal;and,
• How fast the vehicle was traveling.
GETTING STARTED
22

When AHRs deploy during a rear impact, the front half of the head restraint extends
forward to minimize the gap between the back of the occupant’s head and the AHR.
This system is designed to help prevent or reduce the extent of injuries to the driver
and front passenger in certain types of rear impacts. Refer to “Occupant Restraints”
in “Things To Know Before Starting” in your Owner’s Manual on the DVD for further
information.
To raise the head restraint, pull upward on the head restraint. To lower the head
restraint, push the adjustment button, located at the base of the head restraint, and
push downward on the head restraint.
For comfort the Active Head Restraints can be tilted forward and rearward. To tilt the
head restraint closer to the back of your head, pull forward on the bottom of the head
restraint. Push rearward on the bottom of the head restraint to move the head
restraint away from your head.
NOTE:
• The head restraints should only be removed by qualified technicians, for servicepurposes only. If either of the head restraints require removal, see your authorized
dealer.
• In the event of deployment of an Active Head Restraint, refer to “Occupant Restraints” in “Things To Know Before Starting” in your Owner’s Manual on the
DVD for further information.
WARNING!
• All occupants, including the driver, should not operate a vehicle or sit in a
vehicle’s seat until the head restraints are placed in their proper positions in
order to minimize the risk of neck injury in the event of a collision.
• Do not place items over the top of the Active Head Restraint, such as coats,
seat covers or portable DVD players. These items may interfere with the
operation of the Active Head Restraint in the event of a collision and could
result in serious injury or death.
• Active Head Restraints may be deployed if they are struck by an object such as
a hand, foot or loose cargo. To avoid accidental deployment of the Active Head
Restraint ensure that all cargo is secured, as loose cargo could contact the
Active Head Restraint during sudden stops. Failure to follow this warning could
cause personal injury if the Active Head Restraint is deployed.
GETTING STARTED
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System Malfunction
If there is a malfunction in the STOP/START system, the system will not shut down
the engine. A “SERVICE STOP/START SYSTEM” message will appear in the Driver
Information Display (DID). Refer to “Driver Information Display (DID)“ in “Under-
standing Your Instrument Panel” for further information.
If the “SERVICE STOP/START SYSTEM” message appears in the DID, have the
system checked by your authorized dealer.
SPORT MODE — IF EQUIPPED
Your vehicle is equipped with a Sport
Mode feature. This mode is a configura-
tion set up for typical enthusiast driving.
The engine, transmission, and steering
systems are all set to their SPORT set-
tings. Sport Mode will provide improved
throttle response and modified shifting
for an enhanced driving experience, as
well the greatest amount of steering feel.
This mode may be activated and deacti-
vated by pushing the Sport button on the
instrument panel switch bank.
Sport Mode Button
OPERATING YOUR VEHICLE
65

Uconnect 8.4AN
• 8.4” Touchscreen
• HD Button will be visible on right sideof screen when viewing AM or FM
• SiriusXM Travel Link feature listed within Apps (US Market Only)
UCONNECT ACCESS
Uconnect Access — If Equipped (Available On Uconnect 8.4A/8.4AN —
U.S. Residents Only)
WARNING!
• ALWAYS obey traffic laws and pay attention to the road. Some Uconnect
Access services, including 9-1-1 and Assist, will NOT work without an operable
1X (voice/data) or 3G (data) network connection.
• ALWAYS drive safely with your hands on the steering wheel. You have full
responsibility and assume all risks related to the use of the Uconnect features
and applications in this vehicle. Only use Uconnect when it is safe to do so.
Failure to do so may result in an accident involving serious injury or death.
NOTE:
Your vehicle may be transmitting data as authorized by the subscriber.
Uconnect 8.4AN
1 — HD Radio
2 — Navigation — Standard on
Uconnect 8.4AN
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Uconnect Access enhances your ownership and driving experience by connecting
your vehicle to an operable 1X (voice/data) or 3G (data) network. When connected to
an operable 1X (voice/data) or 3G (data) network, you can:
• Place a call to a local 9-1-1 Operator for emergency assistance.
• Remotely lock/unlock your doors and start your vehicle from virtually anywhere,using the Uconnect Access App from your device. You can also do so by logging
into Mopar Owner Connect, or by calling Uconnect Care when your vehicle has an
operable 1X (voice/data) or 3G (data) network connection. Services can only be
used where coverage is available; see coverage map for details.
• Turn your vehicle into a WiFi Hotspot and connect your devices to the internet.
• Receive text or email notifications if your vehicle's theft alarm goes off.
• Receive stolen vehicle assistance, using GPS technology to help authorities locate your vehicle if it is stolen.
• Listen to your text messages or send free-form text messages with your voice while keeping your hands on the wheel, using the Voice Texting feature. Requires a
device that supports Bluetooth Message Access Profile (MAP).
• Search for places to eat, shop, relax and play with Yelp, using your voice or on-screen menu. Then navigate to them (navigation standard on Uconnect 8.4AN,
optional on Uconnect 8.4A).
• Get operator assistance using the ASSIST button on your interior rearview mirror.
Before you drive, familiarize yourself with the easy-to-use Uconnect Access.
1. The ASSIST and 9-1-1 buttons are located on your rearview mirror. The ASSIST button is used for contacting Roadside Assistance, Vehicle Care and Uconnect
Care. The 9-1-1 button connects you to emergency services.
NOTE:
Vehicles sold in Canada and Mexico DO NOT have 9-1-1 call system capabilities.
9-1-1 or other emergency line operators in Canada and Mexico may not answer or
respond to 9-1-1 system calls.
2. The Uconnect “Apps
” button in the center of the menu bar of the radio
touchscreen. This is where you can begin your registration process, manage your
Apps and purchase WiFi on demand.
3. The Uconnect Voice Command and Uconnect Phone buttons are located on the left side of your steering wheel. These buttons let you use your voice to give
commands, make phone calls, send and receive text messages hands-free, enter
navigation destinations, and control your radio and media devices.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial period for use of the Uconnect
Access Services starting at the date of vehicle purchase (date based on vehicle sales
notification from your dealer). To activate the trial, you must first register with Uconnect
Access. After the trial period, if you wish to continue your Uconnect Access Services
you can choose to purchase a subscription.
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Features And Packages
• After the trial period, you can subscribe to continue your service by visiting theUconnect Store located within the Mopar Owner Connect website
moparownerconnect.com. If you need assistance, U.S. residents can call
Uconnect Care at 1-855-792-4241 .
• For the latest information on packages and pricing information: U.S. residents visit DriveUconnect.com.
Uconnect Access Registration (Uconnect 8.4A/8.4AN, U.S. 48 Contiguous
States, Alaska And Hawaii)
To unlock the full potential of Uconnect Access in your vehicle, you first need to
register with Uconnect Access.
1. Push the ASSIST button on your rearview mirror.
2. Press the “Uconnect Care” button on
the touchscreen.
3. A helpful Uconnect Care Agent will register your vehicle and handle all of
the details.
Signing up is easy! Simply follow the steps
above. Or, press the “Apps
” button
on the touchscreen, then select the
Uconnect registration app to “Register
By Web” and complete the process using
your device or computer.
Why sign up for Uconnect Access? Here are just a few examples of things you’ll be able
to do:
• Know that help, if you need it, is only a button press away.
• Lock and unlock your vehicle doors from hundreds of miles away.
• Discover great, new places around you using Yelp.
• Dictate and send text messages by speaking out loud (all while keeping both hands on the wheel!)
• Enjoy the best in music and entertainment from around the world with apps like Pandora.
For further information please visit DriveUconnect.com.
ASSIST Button
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•Slacker Radio — Enjoy millions of songs and hundreds of handcrafted stations.
NOTE:
For detailed information on how to use Via
Mobile apps visit the Mopar Owner Con-
nect website
moparownerconnect.com
and log in using the username and pass-
word you set up when registering for
Uconnect Access.
Renewing Subscriptions And Purchasing WiFi Hotspot (Uconnect 8.4A/8.4AN,
U.S. 48 Contiguous States, Alaska And Hawaii)
Subscriptions, and WiFi Hotspot, can be purchased from the Uconnect Store within your
vehicle, and online at Mopar Owner Connect. If you need help push the ASSIST button
on the rearview mirror, then select Uconnect Care (or dial 1-855-792-4241 ).
NOTE:
You must set up a Uconnect Access Payment Account online (log in to
moparownerconnect.com, go to Edit Profile, then Uconnect Payment Account, to set
up and manage your Payment Account).
Getting Started With Apps
Applications (Apps for short) in your Uconnect Access system are designed to deliver
the features and services that you want. There are two basic categories:
1. Built-In Features — use the 1X (voice/data) or 3G (data) network on your Uconnect
8.4A or 8.4AN radio.
2. Uconnect Access Via Mobile — use the Uconnect Access App and your device's
data plan to access your personal Pandora, iHeartRadio, Aha and Slacker
accounts from the vehicle and control them using the touchscreen. Customer's
data plan charges will apply. Available on Uconnect 8.4A and 8.4AN Radios (if
equipped).
Via Mobile
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Maintaining Your Uconnect Access Account
Selling Your Vehicle
When you sell your vehicle, we recommend that you remove your Uconnect Access
Account information from the vehicle. You can do this on the Mopar Owner Connect
website moparownerconnect.com. Removing your account information cancels your
subscription and makes your vehicle factory-ready for a new owner/subscriber.
For additional information on Uconnect, visit DriveUconnect.com or call
1-877-855-8400 .
Built-In Features
WARNING!
• ALWAYS obey traffic laws and pay attention to the road. Some UconnectAccess services, including 9-1-1 and Assist, will NOT work without an operable
1X (voice/data) or 3G (data) network connection.
• ALWAYS drive safely with your hands on the steering wheel. You have full
responsibility and assume all risks related to the use of the Uconnect features
and applications in this vehicle. Only use Uconnect when it is safe to do so.
Failure to do so may result in an accident involving serious injury or death.
• Ignoring the rearview mirror light could mean you may not have 9-1-1 Call
service if needed. If the rearview mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
• The Occupant Restraint Controller (ORC) turns on the Air Bag Warning Light on
the instrument panel if a malfunction is detected in any part of the airbag
system. If the Air Bag Warning Light is illuminated, the air bag system may not
be working properly and the 9-1-1 system may not send a signal to a 9-1-1
operator if an air bag is deployed. If the Air Bag Warning Light is illuminated,
have an authorized dealer service your vehicle immediately.
• If anyone in the vehicle could be in danger (e.g., fire or smoke is visible,
dangerous road conditions or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle immediately and move to
a safe location.
• The 9-1-1 Call system is embedded into the vehicle’s electrical system. Do not
add aftermarket electrical equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to initiate an emergency call. To
avoid interference that can cause the 9-1-1 Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio, CB radio, data recorder,
etc.) to your vehicle’s electrical system or modify the antennas on your vehicle.
• IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), the Uconnect features, apps and ser-
vices, among others, will not operate.
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NOTE:
Your vehicle may be transmitting data as authorized by the subscriber.
1.Assist Call (8.4AN) — The rearview mirror contains an ASSIST push button which
automatically connects the vehicle occupants to one of these predefined desti-
nations for immediate support:
• Roadside Assistance Call —Ifyou
get a flat tire, or need a tow, you’ll
be connected to someone who can
help anytime. Additional fees may
apply. Additional information in
this section.
• Uconnect Access Care — In vehicle
support for Uconnect Access Sys-
tem, Apps and Features.
• Vehicle Care — Total support for
your FCA US LLC vehicle.
2. Emergency 9-1-1 Call (If Equipped) —
The rearview mirror contains a 9-1-1
button that, when pressed, may place
a call from your vehicle to a local
9-1-1 operator to request help from local police, fire or ambulance personnel. If
this button is accidentally pressed, you will have 7 seconds to stop the call. To
cancel, press the 9-1-1 Call button again or press the “Cancel” button shown on
the touchscreen. After 7 seconds has passed, the 9-1-1 call will be placed and
only the 9-1-1 operator can cancel it. The LED light on the rearview mirror will
turn green once a connection to a 9-1-1 operator has been made. The green LED
light will turn off once the 9-1-1 call is terminated. Have an authorized dealer
service the vehicle if the rearview mirror light is continuously red. On equipped
vehicles, this feature requires a functioning electrical system and an operable 1X
(voice/data) or 3G (data) network connection to function properly. If a connection
is made between a 9-1-1 operator and your vehicle, you understand and agree that
9-1-1 operators may, like any other 9-1-1 call, record conversations and sounds in
and near your vehicle upon connection.
3. Roadside Assistance (If Equipped) — If your vehicle is equipped with this feature
and has an operable 1X (voice/data) or 3G (data) network connection, you may be
able to connect with Roadside Assistance by pushing the "ASSIST" button on the
rearview mirror. You will be presented with Assist Care options. Make a selection
by pressing the prompts displayed on the radio. If Roadside Assistance is
provided to your vehicle, you agree to be responsible for any additional roadside
assistance service costs that you may incur. In order to provide Uconnect Services
to you, we may record and monitor your conversations with Roadside Assistance,
Uconnect Care or Vehicle Care, whether such conversations are initiated through
the Uconnect Services in your vehicle, your device or via a landline device, and
ASSIST And 9-1-1 Buttons
1 — ASSIST Button
2 — 9-1-1 Button
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