JEEP GRAND CHEROKEE 2020 Owner handbook (in English)

Apple CarPlay allows you to use your voice to
interact with Siri through your vehicle’s voice
recognition system, and use your smart-
phone’s data plan to project your iPhone and
a number of its apps onto your Uconnect
touchscreen. Connect your iPhone 5, or
higher, to one of the media USB ports, using
the factory-provided Lightning cable, and
press the new CarPlay icon that replaces your
“Phone” icon on the main menu bar to begin
Apple CarPlay. Push and hold the VR button
on the steering wheel, or press and hold the
“Home” button within Apple CarPlay, to ac-
tivate Siri, which recognizes natural voice
commands to use a list of your iPhone’s
features:
• Phone
• Music
• Messages
• Maps — if equipped
• Additional Apps — if equippedRefer to your Uconnect Owner’s Manual
Supplement for further information.NOTE:
Requires compatible iPhone. See dealer for
phone compatibility. Data plan rates apply.
Vehicle user interface is a product of Apple.
Apple CarPlay is a trademark of Apple Inc.
iPhone is a trademark of Apple Inc., regis-
tered in the US and other countries. Apple
terms of use and privacy statements apply.
Additional Information
© 2018 FCA. All rights reserved. Mopar and
Uconnect are registered trademarks and
Mopar Owner Connect is a trademark of FCA.
Android is a trademark of Google Inc.Apple CarPlay On 7-inch Display
Apple CarPlay On 8.4-inch Display
349

IF YOU NEED ASSISTANCE
The manufacturer distributors are vitally in-
terested in your satisfaction with their prod-
ucts and services. If a servicing problem or
other difficulty should occur, we recommend
that you take the following steps:
Discuss the problem at the authorized dealer
with the dealer principal or the service man-
ager. Management personnel at the autho-
rized dealer are in the best position to resolve
the problem.When you contact the distributor please pro-
vide all of the following information:
• Your name, address and phone number.
• Vehicle Identification Number (this
17 digit number is found on a label, located
on the left front corner of the instrument
panel, visible through the windshield. It is
also available from your vehicle registration
or title).• Selling and servicing authorized dealer.
• Vehicle's delivery date and current odom-
eter distance.
• Service history of your vehicle.
• An accurate description of the problem and
the conditions under which it occurs.
CUSTOMER ASSISTANCE
350

ARGENTINA
Chrysler Argentina S.A
Boulevard Azucena Villaflor 435
C1107CII
Buenos Aires, Argentina
Tel: +54-11-4891 7900
Fax: +54-11-4891 7901
AUSTRALIA
FCA Australia Pty. Ltd.
ABN 23 125 956 505
PO Box 23267, Docklands Victoria 3008
Ph. 1300 133 079
AUSTRIA
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 0800 20 1741
–International Toll Number
Tel: + 39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 0800 201745
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 0800 201747
–International Toll Number
Tel: Not Available
BALANCE OF THE CARIBBEAN
Interamericana Trading Corporation
Warrens, St. Michael
Barbados, West Indies
BB22026, PO Box 98
Tel.: 246–417–8000
Fax: 246–425–2888
351
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

BELGIUM
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 0800 55 888
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 0800 18 142
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 0800 16 166
–International Toll Number
Tel: Not Available
BOLIVIA
Ovando & Cia S.A.
Av. Cristobal de Mendoza (2do Anillo) y Canal
Isuto
Santa Cruz, Bolivia
PO Box 6852
Tel.: (591-3) 336 3100
Fax: (591-3) 334 0229
BRAZIL
FCA FIAT CHRYSLER AUTOMÓVEIS BRASIL
LTDA
Avenida Engenheiro Luís Carlos Berrini, 105
– Ed. Berrini One – 6º andar – Brooklin
São Paulo – SP – CEP 04561-970
Tel: 0800 703 7150
BULGARIA
BALKAN STAR
Resbarska Str. 5
1510 Sofia
Tel.: +359 2 4082 800
Fax: +359 2 846 8481
CHILE
Comercial Chrysler S.A.
Av. Americo Vespucio 1601, Quilicura
Santiago, Chile
Zip Code 101931-7, 367-V
Tel.: +562 837 1300
Fax: +562 6039196
CUSTOMER ASSISTANCE
352
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

CHINA
Chrysler Group (China) Sales Limited
No. 1509, Building# 63, Dongsanhuan
Middle Road
Beijing
PR. China
Zip Code: 100022
Tel: 400-650-0118 Ext. 2
COLOMBIA
Chrysler Colombia S.A.
Avenida Calle 26 # 70A-25
Zip Code 110931
Bogotá Colombia
Tel: +57 1 745 5777
Fax: +57 1 410 5667
COSTA RICA
AutoStar
La Uruca, frente al Banco Nacional
San José, Costa Rica
PO Box 705-1150
Tel.: (506) 295 - 0000
Fax: (506) 295 - 0052
CROATIA
Autocommerce Hrvatska d.o.o.
Jablanska 80
10 000 Zagreb
Tel: 00 385 1 3869 001
Fax: 00 385 1 3869 069
CZECH REPUBLIC
Jeep Customer Service*
–Universal Toll Free Number
Tel: 800 200 233
–International Toll Number
Tel: +420 800 200 233
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 800 200 233
–International Toll Number
Tel: +420 800 200 233
Dodge Customer Service*
–Universal Toll Free Number
Tel: 800 200 233
–International Toll Number
Tel: +420 800 200 233
353
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

DENMARK
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 80 20 5337
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 80 20 30 35
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 80 20 30 36
–International Toll Number
Tel: Not Available
DOMINICAN REPUBLIC
Reid y Compañia
John F. Kennedy Casi Esq. Lope de Vega
Santo Domingo, Dominican Republic
Tel.: (809) 562–7211
Fax: (809) 565-8774
ECUADOR
Chrysler Jeep Automotriz del Ecuador
Av. Juan Tanca Marengo km. 4.5
Guayaquil, Ecuador
Tel.: +593 4 2244101
Fax: +593 4 2244273
EL SALVADOR
Grupo Q del Salvador
Ave. Las Amapolas (Autopista Sur)
Blvd. Los Próceres y Avenida No. 1, Lomas de
San Francisco,
San Salvador, El Salvador
Zip Code 152
Tel.: +503 2248 6400
Fax: +503 278 5731
ESTONIA
Silberauto AS
Järvevana tee 11
11314 Tallinn
Tel.: +372 53337946
Tel.: 06 266 072
Fax: 06 266 066
[email protected]
CUSTOMER ASSISTANCE
354
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

FINLAND
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–International Toll Number
Tel: +39 02 444 12 045
FRANCE
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 0800 0 42653
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 0800 169216
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 0800 363430
–International Toll Number
Tel: Not Available
GERMANY
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 0800 0426533
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 0800 1692 169
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 0800 3634 300
–International Toll Number
Tel: Not Available
355
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

GREECE
Chrysler Jeep Dodge Hellas
240-242 Kifisias Avenue
15231 Halandri Athens, Greece
Tel.: +30 210 6700800
Fax: +30 210 6700820
GUATEMALA
Grupo Q del Guatemala
Km 16 carretera a El Salvador, condado con-
cepción
Ciudad de Guatemala, Guatemala
Zip Code 1004
Tel.: +502 6685 9500
HONDURAS
Grupo Q de Honduras
Blvd.. Centro América frente a Plaza Mira-
flores,
Tegucigalpa, Honduras
Tel.: +504 2290 3700
Fax: +504 2232 6564
HUNGARY
Jeep Customer Service*
–Universal Toll Free Number
Tel: 80 10 10 80
–International Toll Number
Tel: +36 80 10 10 80
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 82 10 10 80
–International Toll Number
Tel: +36 80 10 10 80
Dodge Customer Service*
–Universal Toll Free Number
Tel: 81 10 10 80
–International Toll Number
Tel: +36 80 10 10 80
INDIA
FCA India Automobiles Private Limited
Registered Office:
1601 (III), 16th Floor, B Wing,
The Capital, Plot #C-70, G Block,
Bandra Kurla Complex,
Bandra (East), Mumbai 400 051,
India.
Tel: +91 22 39462600
Toll free: 1800-266-5337
CUSTOMER ASSISTANCE
356
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

IRELAND
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 1800 505337
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 1800 363463
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 1800 363430
–International Toll Number
Tel: Not Available
ITALY
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 800 0 42653
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 800 1692 16
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 800 363430
–International Toll Number
Tel: Not Available
LATVIA
TC MOTORS LTD.
41 Krasta Str.
LV-1003 Riga
Tel.: +37167812 313
Mob.: +371 29498662
Fax: +371 67812313
SIA “Autobrava”
G.Astras street 5,
LV-1084 Riga
Tel.: +371 67812312
Mob.: +371 29498662
Fax +371 671 462 56
357
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

LITHUANIA
Silberauto AS
Pirkliųg. 9
LT-02300 Vilnius
Tel +370 52 665956, GSM
+370 698 24950
Fax +370 52 665951
[email protected]
LUXEMBURG
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 8002 5888
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 8002 8216
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 8002 8217
–International Toll Number
Tel: Not Available
NETHERLANDS
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–International Toll Number
Tel: Not Available
CUSTOMER ASSISTANCE
358
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.