JEEP GRAND CHEROKEE 2020 Owner handbook (in English)

NEW ZEALAND
Chrysler New Zealand
Private Bag 14907
Panmure New Zealand
Tel: 09573 7800
Fax: 09573 7808
NORWAY
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–International Toll Number
Tel: +39 02 444 12 045
PANAMA
Automotora Autostar S. A.
Avenida Domingo Diaz, Via Tocumen, Frente
a la Urbanizacion El Crisol
Panamá, Panamá
Tel.: +507 233 7222
Fax: +507 233 2843
PARAGUAY
Garden Autolider S.A
Av. República de Argentina esq. Facundo
Machain
Asuncion, Paraguay
Tel.: +595 21 664 580
Fax: +595 21 664 579
PERU
Divemotor S.A.
Av. Canada 1160, Urb. Sta. Catalina
Lima, Peru
Zip Code Lima 13
Tel.: (51-1) 712 2000
Fax: (51-1) 712 2002
359
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

POLAND
FCA Poland
Ul. M.Grażyńskiego 141.
43-300 Bielsko-Biała
Tel: +48 (033) 813-21-00, 813-51-00
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 800 533700
–International Toll Number
Tel: +39 02 444 12 045
• (Polish language - select code 23)
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 3 634 3000
–International Toll Number
Not Available
PORTUGAL
Fiat Chrysler Automobiles Portugal, S.A.
Mopar – Dept. Customer Care
Lagoas Park, Edificio 15, Piso 2
2740-262 Porto Salvo (Oeiras)
Universal Toll Free Number
Tel: 00 800 0 426 5337
International Toll Number
Tel: +39 02 444 12 045
PUERTO RICO AND U.S. VIRGIN
ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (877) 426-5337
Fax: (787) 782-3345
REUNION
COTRANS AUTOMOBILES
17 Bd du Chaudron, 97490 Sainte Clotilde
Tel: 0262920000
Fax: 0262488443
ROMANIA
AUTO ITALIA IMPEX SRL
Bd. Timisoara nr. 60/D
Bucuresti, ROMANIA
Tel: +40 (0)21.444.333.4
Fax: +40 (0)21.444.2779
www.autoitalia.ro
CUSTOMER ASSISTANCE
360
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

RUSSIA
Jeep Customer Service*
–Universal Toll Free Number
Tel: 88 001 00 8182
–International Toll Number
Tel: +495 212 21 38
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 88 001 00 8182
–International Toll Number
Tel: +495 212 21 38
Dodge Customer Service*
–Universal Toll Free Number
Tel: 88 001 00 8182
–International Toll Number
Tel: +495 212 21 38
SERBIA
Jeep Customer Service*
–Universal Toll Free Number
Tel: 0800 120120
–International Toll Number
Tel: +381 34 356712
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 0800 363636
–International Toll Number
Tel: +381 34 356713
SLOVAKIA
Jeep Customer Service*
–Universal Toll Free Number
Tel: 800 900 001
–International Toll Number
Tel: +421 800 900 001
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 802 900 001
–International Toll Number
Tel: +421 800 900 001
Dodge Customer Service*
–Universal Toll Free Number
Tel: 801 900 001
–International Toll Number
Tel: +421 800 900 001
361
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

SLOVENIA
Avto Triglav d.o.o.
Dunajska 122
1000 Ljubljana
Tel: 01 5883 400
Fax: 01 5883 487
SOUTH AFRICA
Jeep Customer Service*
–Universal Toll Free Number
Tel: 8066727869
–International Toll Number
Tel: +27102525000
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 8066727869
–International Toll Number
Tel: +27102525000
Dodge Customer Service*
–Universal Toll Free Number
Tel: 8066727869
–International Toll Number
Tel: Not Available
SPAIN
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 900 10 5337
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 900 1692 00
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 900 363430
–International Toll Number
Tel: Not Available
CUSTOMER ASSISTANCE
362
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

SWEDEN
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 020 5337 00
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 020 303035
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 020 303036
–International Toll Number
Tel: Not Available
SWITZERLAND
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 0800 0426 53
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 0800 1692 16
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 0800 3634 30
–International Toll Number
Tel: Not Available
TAIWAN
Chrysler Taiwan Co. , LTD.
13th Floor Union Enterprise Plaza
1109 Min Sheng East Road, Section 3
Taipei Taiwan R.O.C.
Tel.: 080081581
Fax: 886225471871
TURKEY
TofaşTürk Otomobil Fabrikasi A.S.
Büyükdere Cad, No:145 TofaşHan Zincirli-
kuyu
ISTAMBUL
Tel: (0212) 444 5337
Tel: (0212) 275 2960
Telefax: (0212) 275 0357
363
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

UKRAINE
PJSC “AUTOCAPITAL”
Chervonoarmiyska Str. 15/2
01004 Kyiv
Tel : +380 44 206 8888
+380 44 201 6060
Fax: +380 44 206 8889
UNITED KINGDOM
Jeep Customer Service*
–Universal Toll Free Number
Tel: 00 800 0 426 5337
–Local Toll Free Number
Tel: 0800 1692966
–International Toll Number
Tel: +39 02 444 12 045
Chrysler Customer Service*
–Universal Toll Free Number
Tel: 00 800 1692 1692
–Local Toll Free Number
Tel: 0800 1692169
–International Toll Number
Tel: +39 02 444 12046
Dodge Customer Service*
–Universal Toll Free Number
Tel: 00 800 36343 000
–Local Toll Free Number
Tel: 0800 1692956
–International Toll Number
Tel: Not Available
URUGUAY
SEVEL Uruguay S. A.
Convenio 820
Montevideo, Uruguay
Zip Code 11700
Tel: +598 220 02980
Fax: +598 2209-0116
CUSTOMER ASSISTANCE
364
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

VENEZUELA
FCA Venezuela LLC
Avenida Pancho Pepe Croquer. Zona Indus-
trial Norte
Valencia, Estado Caraboro
Tel: +(58) 241-613 2400
Fax: +(58) 241-613 2538
Fax: (58) 241-6132602
(58) 241-6132438
PO BOX: 1960
Services And Parts
Zona Industrial II, Av. Norte-Sur 5 C/C Calle
Este-Oeste
C.C LD Center Local B-2
Valencia, Estado Carabobo
Telf: (58) 241-6132757
(58) 241-6132773
Fax: (58) 241-6132743
365
(*) The Customer Service offers information and assistance on products, services, dealerships and 24H Roadside Assistance. It can be contacted fromthe main European countries by
calling the Universal Toll Free Number. In case of problems, please use the Local Toll Free Number or the International Toll Number.

366

Accessories..................298
Mopar...................298
Adaptive Cruise Control (ACC) (Cruise
Control)..................174
Adding Fuel..............185, 188
Additives, Fuel................284
Air Bag
Air Bag Operation............120
Air Bag Warning Light.........117
Driver Knee Air Bag...........120
E
nhanced Accident Response. .125, 235
Event Data Recorder (EDR)......235
Front Air Bag...............118
If Deployment Occurs.........124
Knee Impact Bolsters.........120
Maintaining Your Air Bag System . .125
Maintenance...............125
Redundant Air Bag Warning Light . .118
Side Air Bags..............121
Transporting Pets............140
Air Bag Light...........73, 117, 141
Air Conditioner Maintenance.......257
Air Conditioner Refrigerant........257
Air Conditioner System...........257
Air Conditioning................50Air Conditioning Filter.........52, 258
Air Conditioning, Operating Tips......51
Air Pressure
Tires....................263
Alarm
Arm The System.............18
Disarm The System............18
Security Alarm............18, 76
Alarm (Security Alarm)............19
Android Auto..........304, 310, 348
Apps....................313
Communication.............313
Maps...................312
Music...................312
Antifreeze (Engine Coolant). . . .290, 291
Anti-Lock Brake System (ABS).......86
Anti-Lock Warning Light...........76
Apple CarPlay.........305, 314, 348
Apps....................316
Maps...................315
Messages.................315
Music...................315
Phone...................315
Assist, Hill Start................88
Audio Jack..................321Auto Down Power Windows.........52
Automatic Headlights............
38
Automatic High Beams...........38
Automatic Temperature Control (ATC) . . .50
Automatic Transmission.......145, 157
Fluid Level Check............256
Fluid Type................297
Auto Up Power Windows...........53
Auxiliary Driving Systems..........97
Axle Fluid...................297
Battery..................74, 256
Charging System Light..........74
Battery Saver Feature............40
Belts, Seat..................141
Blind Spot Monitoring............97
Brake Assist System.............87
Brake Control System, Electronic.....87
Brake Fluid..............255, 297
Brake System................255
Fluid Check...............255
Master Cylinder.............255
Warning Light...............73
Brake/Transmission Interlock.......156
INDEX
367

Break-In Recommendations, New
Vehicle...............152, 153
Bulb Replacement.............204
Bulbs, Light.................143
Camera, Rear................184
Capacities, Fluid...........290, 291
Caps, Filler
Fuel....................228
Oil (Engine)...............248
Carbon Monoxide Warning.....141, 286
Car Washes..................274
Chains, Tire..............271, 272
Change Oil Indicator.............67
Changing A Flat Tire.........217, 262
Checking Your Vehicle For Safety. . . .140
Checks, Safety................140
Child Restraint................127
Child Restraints
Child Seat Installation.........139
How To Stow An unused ALR Seat
Belt....................139
Clean Air Gasoline.............284
Cleaning
Wheels..................270
Climate Control................43
Automatic.................44Compact Spare Tire.............269
Cooling System...............262
Cooling Capacity.........290, 291
Inspection................262
Selection Of Coolant
(Antifreeze)............290, 291
Cruise Control (Speed Control) . . .172, 174
Cruise Light................82, 84
Customer Assistance............350
Customer Programmable Features. . . .316
Cybersecurity.................300
Daytime Running Lights...........37
Dealer Service................257
Defroster, Windshield............142
Diagnostic System, Onboard........85
Diesel Fuel
.................
.287
Diesel
Fuel Requirements.........287
Dipsticks
Oil (Engine)...............253
Disabled Vehicle Towing..........231
Do Not Disturb............339, 347
Door Ajar.................74, 75
Door Ajar Light..............74, 75
Drag And Drop Menu........302, 308
Driver’s Seat Back Tilt............25DVD Player (Video Entertainment
System)..................322
Economy (Fuel) Mode...........156
Electric Brake Control System.......87
Anti-Lock Brake System.........86
Electronic Roll Mitigation.....89, 92
Electronic Speed Control (Cruise
Control)..................173
Electronic Stability Control (ESC).....89
E
lectronic Throttle Control Warning Light. .74
Emergency, In Case Of
Freeing Vehicle When Stuck.....230
Hazard Warning Flasher........203
Jacking...............217, 262
Jump Starting..............225
Tow Hooks................235
Emissions...................298
Engine.....................248
Break-In Recommendations . .152, 153
Checking Oil Level...........253
Compartment..........248, 249,
250, 251, 252
Compartment Identification . .248, 249,
250, 251, 252
Cooling..................262
Exhaust Gas Caution.......141, 286
INDEX
368