buttons JEEP RENEGADE 2023 Owner's Guide

IN CASE OF EMERGENCY 269
(Continued)
ASSIST Call
The ASSIST Button is used to automatically
connec t

you to any one of the following support
centers:
Roadside Assistance (if equipped) – If you get a
flat tire, or need a tow, just push the ASSIST
button and you’ll be connected to someone who
can help. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care (if
equipped) – In-vehicle support for SiriusXM
Guardian™.
Vehicle Customer Care (if equipped) – Total
support for all other vehicle issues.
UConnect Care (if equipped) – Total support for
all the UConnect feature.
SOS Call

1. Push the SOS Call button on the overhead cons o

le.

NOTE:
In case the SOS Call button is pushed in error,
there
will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the overhead console or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
overhead console. 2. The LED lights located within the SOS and
ASSI S

T buttons on the overhead console will
turn green once a connection to a SOS
operator has been made.
3. The SOS Call system may transmit the followi
ng important vehicle information to a
SOS operator:
Indication that the occupant placed a SOS
Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS operat
or through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice

connection with the vehicle to deter -
mine if additional help is needed. Once the
S OS ope

rator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
syste m

will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection.
5. T he SOS operator may attempt to contact
approp
riate emergency responders and
provide them with important vehicle
information and GPS coordinates.WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
7

270 IN CASE OF EMERGENCY
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico DO NOT
have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not
answer or respond to SOS system calls.
NOTE:
The SOS Call function may not be available for the
first
minute after the vehicle is started
If the SOS Call system detects a malfunction, any
of the
following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within the
SOS and ASSIST buttons will continuously illumi -
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factor
s

beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not intact.
The SOS Call system software and/or hardware
are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail -
able or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s
electr
ical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVI C

ES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated, have
an authorized dealer service the SOS Call
system immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
WARNING!