service Lexus ES350 2014 Warranty and Services Guide

Introduction
Lexus DeaLership service
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41
To ensure that your vehicle receives
first-quality service and factory-
authorized parts, Lexus recommends
having maintenance performed by
an authorized Lexus dealership. To
locate your nearest authorized Lexus
dealership, log on to www.lexus.com
or contact Lexus Customer
Satis faction at (800) 255-3987.
Lexus dealership technicians are
experts in the maintenance and repair
of Lexus vehicles. They stay current on
the latest service information through
Lexus technical bulletins, service
publications and training courses.
Many are also certified through the
Lexus Commitment to Perfection
Certification Program, which requires
specialized, state-of-the-art training
as well as rigorous exams through
both Lexus and the National Institute
for Automotive Service Excellence.
Additionally, when you have your
vehicle serviced at a Lexus dealership,
your service information is recorded
in the Lexus National Service History
database. This is the first database of
its kind in the automotive industry. It
can be accessed by any Lexus dealer-
ship in the U.S. — a great convenience
if you relocate or need to have your
vehicle serviced while traveling. You can be confident you’re
getting the best possible service
for your vehicle when you take it
to a Lexus dealership. Don’t trust
your investment to anything less
than a team of Lexus specialists.

Maintenance and repairs not

performed by an authorized Lexus
dealership should be performed
by a qualified technician following
procedures in Lexus service
and repair publications.
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Scheduled Maintenance Log
Scheduled Maintenance log
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Determining Your
Maintenance Interval:
Months vs. Mileage
Lexus recommends obtaining
scheduled maintenance for your
vehicle every six months or 5,000
miles, whichever occurs first.
For example:
• If at six months you have
driven less than 5,000 miles,
you should obtain mainte -
nance at six months; don’t
wait until 5,000 miles.
• If you drive 5,000 miles in less
than six months, you should
obtain maintenance at 5,000
miles; don’t wait until six months.
Be sure to keep an eye on your
mileage so that you obtain mainte -
nance when recommended. If you
are a low-mileage driver, mark your
calendar to remind yourself to obtain
maintenance every six months.
Special Operating
Conditions
In addition to standard maintenance
items, vehicles that are driven
under special operating conditions
require further maintenance
service. These special operating
conditions, which put added
demands on a vehicle, include:
• Driving on dirt roads or on
dusty roads
•
Repeated trips of less than
five miles in temperatures
below 32° F or 0° C
• Extensive idling and/or
low-speed driving for long
distances, such as police, taxi
or door-to-door delivery use
• Towing. Not all vehicles are
de signed for towing. Please refer
to the Owner’s Manual for details.
if you drive primarily under any
of the conditions noted, you
should replace the engine oil
and oil filter every six months
or 5,000 miles. Some of these
special operating conditions
require other maintenance items;
these items are indicated in each
maintenance chart.
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Scheduled Maintenance Log
Scheduled Maintenance log
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If you drive only occasionally under
any of the special operating conditions
noted, it is not necessary to change
the oil every six months or 5,000
miles or to perform the additional
services listed in the charts. This
added maintenance is required only
if you drive primarily under any of
the special operating conditions.
Complimentary First
Scheduled Maintenance
Service: Six Months or
5,000 Miles
Lexus provides your first scheduled
maintenance service at no charge.
The service is performed at six
months or 5,000 miles, whichever
occurs first. To obtain this service,
contact your Lexus dealership. Your
complimentary service will include
these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance reminder light
• Rotate tires •
Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of driver’s
floor mat
• Road-test vehicle
What are Lexus
Personalized Settings?
Your vehicle includes a variety of
electronic features that can be
programmed to your preferences.
For example, doors can be
programmed to remain locked
when you shift into “Park.” (For more
information, see the “Customizable
Features” section of the Specifications
chapter in your Owner’s Manual.)
Programming of these features
is performed once at no charge,
provided you obtain the service at
the six-month/5,000-mile scheduled
maintenance service. Programming
of some Lexus Personal ized Settings
requires special equipment and may
be performed only by an authorized
Lexus dealership.

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Scheduled Maintenance Log
Complimentary Second
Scheduled Maintenance
Service: 12 Months or
10,000 Miles
Lexus also provides your second
scheduled maintenance service at
no charge. The service is performed
at 12 months or 10,000 miles,
whichever occurs first. To obtain
this service, contact your Lexus
dealership. Your complimentary
service will include these items:• Replace engine oil with
0W-20 oil; replace oil filter
• Reset maintenance reminder light
• Rotate tires
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle
If you do the majority of your driving
under certain special operating
conditions, additional items are
included in this service. See the
“12 Months or 10,000 Miles”
chart on page 48.
Scheduled Maintenance l og
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Scheduled Maintenance log
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Scheduled Maintenance Log
48
6 Months or 5,000 Miles1
❑ Inspect and adjust all fluid levels
❑ Program Lexus Personalized Settings,
if requested
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
Note: If you drive primarily under certain special
operating conditions, you should also replace
the engine oil with 0W-20 oil and replace the
oil filter. See page 44 for conditions that apply.
Some conditions require additional maintenance.
See below.
If you drive primarily under this
special operating condition, perform
these additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis
Date: _______ Mileage: ________
12 Months or 10,000 Miles2
❑ Replace engine oil with 0W-20 oil;
replace oil filter
❑ Reset maintenance reminder light
❑ Rotate tires
❑ Visually inspect brake pads, calipers and rotors
❑ Inspect wiper blades
❑ Check installation of driver’s floor mat
❑ Road-test vehicle
If you drive primarily under this
special operating condition, perform
these additional items:
Driving on dirt roads or on dusty roads:
❑ Inspect axle shaft boots
❑ Inspect ball joints and dust covers
❑ Inspect engine air filter
❑ Inspect steering linkage and boots
❑ Tighten nuts and bolts on chassis
Date: _______ Mileage: ________
1 This service, excluding maintenance required for special operating conditions, is complimentary when performed by an
authorized Lexus dealership.
2This service is complimentary when performed by an authorized Lexus dealership.
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Explanation of MaintEnancE itEMs
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Scheduled Maintenance Log
68
The following descriptions are
provided to give you a better
understanding of the maintenance
services that should be performed
on your vehicle. The scheduled
maintenance log indicates at
which time/mileage intervals each
service should be performed.
Please note that many maintenance
services should be performed
only by a qualified technician.
Axle Shaft Boots
Check the axle shaft boots and
clamps for cracks, deterioration
and damage. Replace any damaged
parts and, if necessary, repack
the grease. A qualified technician
should perform these operations.
Ball Joints and Dust Covers
Check the suspension and steering
linkage ball joints for looseness
and damage. Check all dust covers
for deterioration and damage. A
qualified technician should perform
these inspections. Body Inspection
Visually check for corrosion, scratches
and other damage. Check outer
body panels, inner panels of the
hood and doors, and underneath the
vehicle. Apply touch-up paint to any
chips and scratches or have them
repaired by a qualified technician.
Brake Fluid
Replace using fluid type specified in your
Owner’s Manual. A qualified technician
should perform this operation.
Brake Lines and Hoses
Visually inspect for proper installation.

Check for chafing, cracks, deterioration
and signs of leakage. Replace any
deteriorated or damaged parts. A
qualified technician should perform
these operations.
Brake Pads, Calipers
and Rotors
Check brake pads and rotors for
excessive wear; check brake rotors
for runout. Check brake calipers for
fluid leakage. A qualified technician
should perform these operations.
For further information on
maintenance services that
you can perform yourself,
see the maintenance sections
of your Owner’s Manual.
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Explanation of MaintEnancE itEMs
MAINTENANCE
Scheduled Maintenance Log 69
Cabin Air Filter
Replace at specified intervals.
More frequent replacement may
be re quired when driving in dusty
conditions, heavy traffic areas,
urban areas, desert areas or dirt
roads. Refer to your Owner’s
Manual for service details.
Drive Belt
Inspect for cracks, excessive
wear and oiliness. Check the belt
tension and adjust if necessary.
Replace the belt if it is damaged.
Driver’s Floor Mat • Only use the driver’s floor
mat de signed specifically
for the model and model
year of your vehicle, such as
Lexus Genuine floor mats.
• Always properly secure
the driver’s floor mat using
the retaining hooks.
• Never install another floor
mat on top of the existing
driver’s floor mat.
• Never install the driver’s
floor mat upside down. Engine Air Filter
Check for excessive dirt, damage
and oiliness. Replace if necessary.
Engine Coolant
When inspecting, visually check

the engine coolant level on the
see-through reservoir. Add coolant
as necessary. When replacing,
drain the cooling system and refill
with coolant. Always use Genuine
Toyota Super Long-Life Coolant
or similar high-quality non-silicate,
non-amine, non-nitrate, non-borate
ethylene-glycol coolant with long-life
hybrid organic acid technology
(i.e., a combination of low phosphates
and organic acids). Check that the
radiator is not blocked with leaves,
dirt or insects and clean if necessary.
Also check the hose connection
for cor rosion and condition of
installation. A qualified technician
should perform these operations.
n ote: Initial replacement is at
120 months/100,000 miles.
Replace every 60 months/50,000
miles thereafter.

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Explanation of MaintEnancE itEMs
MAINTENANCE
Scheduled Maintenance Log 71
Spark Plugs
Replace at specified interval. Install
new plugs of the same type as originally
equipped (see your Owner’s Manual).
A qualified technician should perform
this operation.
Steering Linkage and Boots
With the vehicle stopped, check for
excessive freeplay in the steering
wheel. Inspect the linkage for
bending and damage and the dust
boots for deterioration, cracks and
damage. Replace any damaged
parts. A qualified technician should
perform these operations.
Timing Chain
The timing chain requires no
periodic inspection.
Tire-Pressure Warning Sensors
A tire-pressure sensor is mounted
on each full-size wheel. These
sensors do not require periodic
maintenance. When a sensor’s
long-life lithium battery becomes
discharged, the battery should be
replaced by a qualified technician
following procedures in Lexus
service and repair publications. Tire Rotation
See your Owner’s Manual for tire
rotation requirements. Check tire
pressure and check tires for damage
and uneven wear. If the vehicle is
equipped with a spare tire, check the
condition and pressure of the spare.
Transmission
The transmission and transmission
fluid are a completely sealed unit.
Therefore, periodic checks and
replacement of the transmission

fluid are not required, and there is
no dipstick on the transmission.
Any repairs that require adding or
replacing fluid should be performed
by a qualified technician following
procedures in Lexus service and
repair publications.
Wiper Blades
The wiper blades should not show
any signs of cracking, splitting, wear,
contamination or deformation. The
wiper blades should clear the windshield
without streaking or skipping.

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Model
In-service date
Mileage at delivery
Selling dealership
Selling dealership phone number
Vehicle Identification Number
Vehicle identification
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Scheduled Maintenance Log
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INDEX
Axle shaft boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 – 67*, 6 8
Ball joints and dust covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 – 67*, 6 8
Body inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 – 67*, 6 8
Body repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Brakes
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 68
Lines and hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 – 67*, 6 8
Pads, calipers and rotors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 – 67*, 6 8
Cabin Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 – 67*, 69
Complimentary services
Maintenance services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4, 45–46
Other services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
Dispute resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–13, 21
Drive belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 – 67*, 69
Driver’s floor mat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 – 67*, 69
Emergency repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37– 3 8
Engine air filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 – 67*, 69
Engine coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 48–67*, 69
Engine oil and oil filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42, 48–67*, 70
Exhaust pipes and mountings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 8 – 67*, 70
Fuel lines and connections, fuel tank band and
fuel tank vapor vent system hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 – 67*, 70
Fuel tank cap gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8 – 67*, 70
Inspections, general maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42– 43
*See scheduled maintenance log for maintenance interval.
73
INDEX
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