engine Lexus ES350 2014 Warranty and Services Guide

Complimentary ServiCeS
To help ensure that your ownership
experience is pleasant, convenient
and trouble-free, Lexus provides
you with a variety of complimentary
ser vices. These services are described
on the following pages. Other valuable
owner benefits are described in the
section entitled “Other Benefits and
Assistance” beginning on page 7.
First Scheduled
Maintenance Service:
Six Months or 5,000 Miles
This complimentary service is
performed at six months or 5,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Inspect and adjust all fluid levels
• Program Lexus Personalized
Settings, if requested
• Reset maintenance reminder light
• Rotate tires
• Visually inspect brake pads,
calipers and rotors
• Inspect wiper blades
• Check installation of
driver’s floor mat
• Road-test vehicle What are Lexus
Personalized Settings?
Your vehicle includes a variety of

electronic features that can be
programmed to your preferences. For
example, doors can be programmed
to remain locked when you shift into
“Park.” (For more information, see
the “Customizable Features” section
of the Specifications chapter in your
Owner’s Manual.) Programming of
these features is performed once at
no charge, provided you obtain the
service at the six-month/5,000-mile
scheduled maintenance service.
Programming of some Lexus
Personalized Settings requires
special equipment and may be
performed only by an authorized
Lexus dealership.
Second Scheduled
Maintenance Service:
12 Months or 10,000 Miles
This complimentary service is
performed at 12 months or 10,000
miles, whichever occurs first. To
obtain this service, contact your Lexus
dealership. Your complimentary
service will include these items:
• Replace engine oil with
0W-20 oil; replace oil filter
Complimentary Services
4
AM enitieS
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Other Benefits and assistance
The best way to ensure that your
vehicle is repaired with Genuine Lexus
Parts is to take it to a Lexus dealership.
Each dealership works with selected
collision repair centers that meet
Lexus’ strict requirements for training,
equipment, quality and customer
satisfaction. These repair centers
use Genuine Lexus Parts exclusively
in the repair of Lexus vehicles.
The Smart Key
Your Lexus vehicle was made with
two “Smart Keys” and an aluminum
key-number plate. Each Smart Key
includes an electronic main key that
has an integrated mechanical backup
key. The electronic key controls the
remote-entry and theft-deterrent
systems, enables the push-button
start switch and controls the engine
immobilizer. The mechanical key
can be removed from the electronic
key and used to operate the driver’s
door lock, the glove box lock and
the trunk lock (if equipped).
Replacing the Key
Your Lexus dealer can generate
replacement keys. Certain bonded/
registered locksmiths may also be
able to generate replacement keys.
When ordering a new key, bring all
keys for the vehicle to your dealership. If a Smart Key or the key-num
ber
plate is not available, a Lexus dealer
or certain locksmiths can obtain the
key code from a restricted-access
database. These businesses can also
access a service utility to register the
keys to the vehicle if all registered
keys have been lost.
If you lock your key in your vehicle
and do not have a spare, your dealer
can make a new mechanical key
from the code on the key-number
plate. Certain bonded/registered
locksmiths may also be able to
generate a replacement mechanical
key. If a Lexus dealer is not available,
please refer to www.aloa.org to find
a bonded/registered locksmith who
performs high-security key service.
Keeping the Key Safe
Replacing a Smart Key may be costly.
We advise you to keep a spare
Smart Key and the key-number
plate in a safe place. If you record the
key number in more than one place,
do not record it in a way that can be
easily identified and associated with
the vehicle. For example, don’t leave
the number somewhere that can be
accessed by a valet. It is wise to keep
a copy of the key number outside
of the vehicle.
Other Benefits and Assistance
8
AmeniT ieS
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Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Lexus, subject to the
exceptions indicated under “What
Is Not Covered” on pages 19–20.
Coverage is for 48 months or
50,000 miles, whichever occurs
first, with the exception of wheel
alignment and wheel balancing,
which are covered for 12 months or
12,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed
to correct defects in materials or
workmanship of any component listed
here and supplied by Lexus, subject to
the exceptions indicated under “What
Is Not Covered” on pages 19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.
Engine
Cylinder block and head and all
internal parts, timing belt and cover,
flywheel, oil pan, water pump, fuel
pump, engine mounts, engine control
computer, seals and gaskets. Transmission and Transaxle
Case and all internal parts, torque

converter, clutch cover, mounts,
engine control computer, seals
and gaskets.
Front-Wheel-Drive System
Drive shaft, axle, hub, bearings,
seals and gaskets.
Rear-Wheel-Drive System
Differential carrier assembly, drive
shaft, axle carrier, axle case, axle
bearing, axle shaft, seals and gaskets.
Restraint Systems Warranty
This warranty covers repairs
needed to correct defects in
materials or workmanship of any
seatbelt or air bag system supplied
by Lexus, subject to the exceptions
indicated under “What Is Not
Covered” on pages 19–20.
Coverage is for 72 months or
70,000 miles, whichever occurs first.
For vehicles sold and registered in
Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
WHAT IS COVERED
AND HOW LONG
Your Warranties in Detail
18
New Vehicle l imited warraN ty
WARRANTY
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This warranty also does not
cover the following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufac turer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic condi -
tions and other deterioration
caused by normal wear and tear.
Maintenance Expense*
Normal maintenance services such
as engine tune-ups; replacement of
fluids and filters; lubrication; cleaning
and polishing; replacement of
spark plugs and fuses; and replace -
ment of worn wiper blades, brake
pads/linings and clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which
the odometer has been altered
so that actual vehicle mileage
cannot be readily determined. Vehicles with Unknown
Vehicle Identification Number
Any vehicle for which the original
factory-assigned vehicle identifica
-
tion number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
a “salvage” title or similar title under
any state’s law; or has ever been
declared a “total loss” or equivalent
by a financial institution or insurer,
such as by payment for a claim in lieu
of repairs because the cost of repairs
exceeded the cash value of the
vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure.
Such damages include but are not
limited to inconvenience; the cost
of transportation, telephone calls
and lodging; the loss of personal or
commercial property; and the loss
of pay or revenue.
Your Warranties in Detail
20
New Vehicle l imited warraN ty
WARRANTY
*Lexus provides the first two scheduled maintenance services at no charg\
e. See page 4 for details.
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These warranty obligations
do not apply to failures or
noncompliance caused by: • The use of replacement parts
not certified in accordance
with aftermarket parts
certification regulations.
• The use of replacement parts
not equivalent in quality or design
to original equipment parts.
Provisions under the “What Is
Not Covered” section of the New
Vehicle Limited Warranty also
apply to this warranty. Air/Fuel Metering System
• Air/fuel ratio feedback
control system
• Cold-start enrichment system
•
Deceleration control system
•
Electronic fuel injection
system components
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System • Intake manifold and
intake air surge tank
Air Injection System • Air injection manifold
•
Air injection pump
•
Airflow control valves
Catalyst System •
Catalytic converter and
protector (8/80)
• Constricted fuel filler neck
•
Exhaust manifold
•
Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
WA rrA nty PArtS LISt
WhAt IS not Covered
Your Warranties in Detail 23
Federal emission Control Warranty
WARRANTY
8/80 = Covered for eight years or 80,000 miles,
whichever occurs first.
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The California Air Resources Board
(CARB) and Lexus are pleased to
explain the emission control system
warranty for your 2014 vehicle. In
California, new motor vehicles must
be designed, built and equipped to
meet the state’s stringent anti-smog
standards. CARB regulations require
that Lexus must warrant the emission
control system on your vehicle
for the time periods indicated on
the next page, provided there has
been no abuse, neglect or improper
maintenance of your vehicle.
Your emission control system
may include parts such as the fuel
injection system, ignition system,
catalytic converter and engine
computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition
exists, Lexus will repair your
vehicle at no cost to you, including
diagnosis, parts and labor.
Your WarrantY
rights and
o bligations
Your Warranties in Detail
28
California Emission Control Warranty
W arrantY
Vehicles equipped with a
California Certified Emission
Control System that are registered
and operated in California or
any state that adopts California
emission warranty provisions
are covered by this warranty.
Connecticut, Delaware, Maine,
Maryland, Massachusetts,
New Jersey, Oregon, Pennsyl vania,
Rhode Island, Vermont and
Washington are the other states
to which this warranty currently
applies. Vehicles covered by
this war ranty are also covered
by the Federal Emission Control
Warranty (see page 22).
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These warranty obligations do not
apply to failures or noncompliance
caused by:
• The use of replacement parts
not certified in accordance
with aftermarket parts
certification regulations.
• The use of replacement parts not
equivalent in quality or design
to original equipment parts.
Provisions under the “What Is Not
Covered” section of the New
Vehicle Limited Warranty also
apply to this warranty. The parts listed here are covered
for seven years or 70,000 miles
from the vehicle’s in-service
date, whichever occurs first.
Air/Fuel Metering System
• Engine control computer
(engine control module)
• Fuel delivery pipe
• Throttle body
•
Transmission control computer
(transmission control module)
Air Induction System • Intake manifold and
intake air surge tank
Catalyst System • Exhaust front pipe
(including catalytic converter)
•
Exhaust manifold
(including manifold converter)
Evaporative Control System •
Charcoal canister
•
Fuel tank
WHAT IS NOT COVERED P
ARTS LIST: L ONg-TERM
E MISSION DEFECT
W ARRANTy
Your Warranties in Detail
30
California Emission Control Warranty
WARRANTy
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Introduction
The ImporTance of Scheduled maInT enance
MAINTENANCE
39
Regular maintenance is essential
to obtaining the highest level of
performance, safety and reli-
ability from your Lexus. It can also
enhance your vehicle’s resale value.
This section of the Warranty and
Services Guide is designed to help
you make sure your vehicle receives
proper and timely maintenance.
It includes factory-recommended
maintenance guidelines as well as
logs in which to document your
vehicle’s maintenance history.
In addition to scheduled mainte -
nance, your Lexus requires ongoing
general maintenance such as fluid
checks and visual inspections. These
procedures are listed on pages
42–43 of this booklet and described
in detail in the “Maintenance”
section of the Owner’s Manual. It is especially important to check
your vehicle’s engine oil once a
month and to regularly replace
the engine oil and oil filter. failure
to do so can cause oil starvation
and
/or oil gelling, which can
result in severe damage to your
vehicle and require costly repairs
that are not covered by the new
Vehicle limited Warranty.
With proper maintenance and care,
your vehicle will last longer and
deliver more dependable, economical
performance. Follow this booklet’s
recommendations and you’ll enjoy
maximum reliability and peace of
mind from your Lexus for many
years to come.

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Introduction
General Maintenance and reGular use
MAINTENANCE
42
In addition to scheduled maintenance,
your Lexus requires ongoing general
maintenance such as fluid checks
and visual inspections. The recom -
mended guidelines for inspections
are listed below. Please refer to
the “Mainte nance” section of the
Owner’s Manual for a detailed
description of inspection procedures.
Every 30 Days
At least once every 30 days,
perform these inspections:
• Check engine oil level using
the dipstick
• Visually check engine coolant
level on the see-through reservoir
• Visually check brake fluid level
on the see-through reservoir
• Visually check condition
of battery
• Check level of windshield
washer fluid
• Check tire pressure
• Check tires for damage and wear
• Check installation of driver’s
floor mat
After a Car Wash
• Check installation of driver’s
floor mat
When Cleaning the Interior
•
Remove dirt and dust with a
vacuum cleaner. Wipe dirty
surfaces with a soft cloth
dampened with warm water.
• When cleaning leather interior,
remove dirt and dust with
a vacuum cleaner. Using a
sponge, apply a small amount
of neutral wool detergent mixed
in water, rubbing in a circular
motion. Wipe off any excess
detergent and let leather dry
in an open-air location.
• When cleaning carpet, remove
dirt and dust with a vacuum
cleaner. Apply a foaming-type
carpet cleaner with a sponge or
brush, allowing cleaner to work
for a few minutes to loosen dirt.
Continue by rubbing carpet
in a circular motion. Wipe
off any excess cleaner with a
clean cloth. If any dirt remains,
repeat process. Best results
are obtained by keeping the
carpet as dry as possible.
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Scheduled Maintenance Log
Scheduled Maintenance log
MAINTENANCE
44
Determining Your
Maintenance Interval:
Months vs. Mileage
Lexus recommends obtaining
scheduled maintenance for your
vehicle every six months or 5,000
miles, whichever occurs first.
For example:
• If at six months you have
driven less than 5,000 miles,
you should obtain mainte -
nance at six months; don’t
wait until 5,000 miles.
• If you drive 5,000 miles in less
than six months, you should
obtain maintenance at 5,000
miles; don’t wait until six months.
Be sure to keep an eye on your
mileage so that you obtain mainte -
nance when recommended. If you
are a low-mileage driver, mark your
calendar to remind yourself to obtain
maintenance every six months.
Special Operating
Conditions
In addition to standard maintenance
items, vehicles that are driven
under special operating conditions
require further maintenance
service. These special operating
conditions, which put added
demands on a vehicle, include:
• Driving on dirt roads or on
dusty roads
•
Repeated trips of less than
five miles in temperatures
below 32° F or 0° C
• Extensive idling and/or
low-speed driving for long
distances, such as police, taxi
or door-to-door delivery use
• Towing. Not all vehicles are
de signed for towing. Please refer
to the Owner’s Manual for details.
if you drive primarily under any
of the conditions noted, you
should replace the engine oil
and oil filter every six months
or 5,000 miles. Some of these
special operating conditions
require other maintenance items;
these items are indicated in each
maintenance chart.
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