8-2 Lexus IS300h 2017 Repair Manual

6268-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (P. 629)
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. ( P. 86)
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctioning due to an electrical problem such
as electronic key battery depletion or a blown fuse. However, depending on
the type of malfunction, an interim meas ure is available to start the hybrid sys-
tem. ( P. 627)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 631)
●The 12-volt battery terminal connections may be loose or corroded.
( P. 522)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the situation.
Check the following and perfor m the appropriate procedure:
The hybrid system will not start even though the correct starting proce-
dure is being followed. ( P. 219)
The interior lights and headlights are dim, or the horn does not sound or
sounds at a low volume.

6278-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. (P. 631)
●One or both of the 12-volt battery terminals may be disconnected.
( P. 522)
Contact any authorized Lexus retailer or Lexus authorized repairer, or any reliable
repairer if the problem canno t be repaired, or if repair procedures are unknown.
When the hybrid system does not start, the following steps can be used as an
interim measure to start the hybrid system if the power switch is functioning nor-
mally.
Do not use this starting procedur e except in cases of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for ab out 15 seconds while depressing the
brake pedal firmly.
Even if the hybrid system can be starte d using the above steps, the system may
be malfunctioning. Have the vehicle insp ected by any authorized Lexus retailer
or Lexus authorized repairer , or any reliable repairer.
The interior lights and headlights do not turn on, or the horn does not
sound.
Emergency start function
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6288-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
■Doors
Use the mechanical key ( P. 139)
in order to perform the following
operations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)*
Unlocks all the doors
Opens the windows and moon roof (turn and hold)*
*: This setting must be customized at any authorized Lexus retailer or Lexus autho-
rized repairer, or an y reliable repairer.
■Trunk
Turn the mechanical key clockwise
to open.
If the electronic key does not operate properly
If communication between the electronic key and vehicle is interrupted ( P.
159) or the electronic key cannot be us ed because the battery is depleted, the
smart entry & start system and wireless remote control cannot be used. In
such cases, the doors and trunk can be opened and the hybrid system can be
started by following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key linked
functions
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6298-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of the
electronic key to the power switch.
When the electronic key is detected, a buzzer sounds and th e power switch will
turn to ON mode.
When the smart entry & start system is deactivated in custom ization setting, the
power switch will turn to ACCESSORY
mode.
Firmly depress the brake pedal and check that is shown on the multi-
information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact any authorized
Lexus retailer or Lexus authorized repairer, or any reliable repairer.
Starting the hybrid system
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6308-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
■Stopping the hybrid system
Shift the shift lever to P and pr ess the power switch as you normally do when stopping the
hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the electronic
key battery be replaced immediately when the battery is depleted. (P. 549)
■Alarm (if equipped)
Using the mechanical key to lock th e doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set, the alarm may be triggered.
■Changing power switch modes
Release the brake pedal and press the power switch in step above. The hybrid system does not start and modes will be changed each time the switch is
pressed. ( P. 220)
■When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in the
customization setting. If it is off, turn the function on.
(Customizable features: P. 657)
●Check if battery-saving mode is set. If it is set, cancel the function. (P. 158)
WARNING
■When using the mechanical key and operating the power windows or moon roof
Operate the power window or moon roof after checking to make sure that there is no possibility of any passenger having any of their body parts caught in the window or
moon roof.
Also, do not allow children to op erate the mechanical key. It is possible for children and other passengers to get caught in the power window or moon roof.
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6318-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt
battery, you can jump start your ve hicle by following the steps below.
Confirm that the electronic key is
being carried.
When connecting the jumper (or booster) cables, depending on the situa-
tion, the alarm may activate and doors
locked. (P. 94)
Open the hood ( P. 513) and fuse
box cover.
Remove the clips.
Push the tabs on either side to
detach the lock and lift the lid off
while pulling the lock plate.
If the 12-volt battery is discharged
The following procedures may be used to start the hybrid system if the 12-volt
battery is discharged.
You can also call any authorized Lexus retailer or Lexus authorized repairer,
or any reliable repairer.
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6328-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
Open the exclusive jump starting
terminal cover.
Connect the jumper cables accordin g to the following procedure:
Connect a positive jumper cable clamp to the exclusive jump starting ter-
minal on your vehicle.
Connect the clamp on the other end of the positive cable to the positive (+)
battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery terminal on the
second vehicle.
Connect the clamp at the other end of the negative cable to a solid, station-
ary, unpainted metallic point away from the exclusive jump starting terminal
and any moving parts, as shown in the illustration.
Start the engine of the second vehicle. Increase the engine speed slightly and
maintain at that level for approximatel y 5 minutes to recharge the 12-volt bat-
tery of your vehicle.
Open and close any of the doors of yo ur vehicle with the power switch off.
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6338-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
Maintain the engine speed of the second vehicle and start the hybrid system
of your vehicle by turning the power switch to ON mode.
Make sure the “READY” indicator comes on. If the indicator does not come
on, contact any authorized Lexus retailer or Lexus authorized repairer, or any
reliable repairer.
Once the hybrid system has started, remove the jumper cables in the exact
reverse order from which they were connected.
Once the hybrid system starts, have the vehicle inspected at any authorized
Lexus retailer or Lexus authorized repair er, or any reliable repairer as soon as
possible.
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
●Turn off any unnecessary electrical componen ts when the vehicle is running at a low
speed for an extended period , such as in heavy traffic.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery w ill discharge gradually even when the vehicle
is not in use, due to natural discharge and the draining effects of certain electrical appli-
ances. If the vehicle is left for a long time, the 12-volt battery may discharge, and the hybrid system may be unable to start. (The 12-volt battery recharges automatically while
the hybrid system is operating.)
■When recharging or repl acing the 12-volt battery
●In some cases, it may not be possible to unlock the doors using the smart entry & start
system when the 12-volt battery is discharged. Use the wireless remote control or the
mechanical key to lock or unlock the doors.
●The hybrid system may not start on the first attempt after the 12-volt battery has
recharged but will start normally after the second attempt. This is not a malfunction.
●The power switch mode is memorized by the vehicle. When the 12-volt battery is reconnected, the system will retu rn to the mode it was in before the 12-volt battery was
discharged. Before disconnecting the 12-vol t battery, turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt battery dis- charged, be especially careful when reconnecting the 12-volt battery.
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6348-2. Steps to take in an emergency
IS300h_EE(OM53D89E)
WARNING
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flammable gas
that may be emitted from the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal and that it is not unintentionally in contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+” terminal to come
into contact with any other parts or metal surfaces in the area, such as brackets or unpainted metal.
●Do not allow the + and - clamps of the jump er cables to come into contact with each
other.
●Do not smoke, use matches, cigarette light ers or allow open flame near the 12-volt
battery.
■12-volt battery precautions
The 12-volt battery contains poisonous and co rrosive acidic electrolyte, while related
parts contain lead and lead compounds. Ob serve the following precautions when han-
dling the 12-volt battery:
●When working with the 12-volt battery, always wear safety glasses and take care not
to allow any 12-volt battery fluids (acid) to come into contact with skin, clothing or the
vehicle body.
●Do not lean over the 12-volt battery.
●In the event that 12-volt battery fluid comes into contact with the skin or eyes, immedi-
ately wash the affected area with water and seek medical attention. Place a wet sponge or cloth over the affected area until medical attention can be
received.
●Always wash your hands after handling the 12-volt battery support, terminals, and other battery-related parts.
●Do not allow children near the 12-volt battery.
■After recharging the 12-volt battery
Have the 12-volt battery inspected at any authorized Lexus retailer or Lexus autho-
rized repairer, or any reliable repairer as soon as possible.
If the 12-volt battery is deteriorating, co ntinued use may cause the 12-volt battery to emit a malodorous gas, which may be de trimental to the health of passengers.
■When replacing the 12-volt battery
 P. 524

6358-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D89E)
NOTICE
■When handling jumper cables
When connecting the jumper cables, ensure th at they do not become entangled in the
cooling fans or belt.
■Exclusive jump starting terminal
The exclusive jump starting terminal is inte nded to charge the 12-volt battery on your
vehicle from another vehicle in an emergency. Do not use the exclusive jump starting
terminal to jump start another vehicle.